Best AI tools for< Improve Service Quality >

BigPanda is an AI-powered ITOps platform that helps teams gain efficiency, improve service quality, and reduce costs. It provides automated detection and alert intelligence, automated investigation and incident intelligence, automated remediation and workflow automation, and unified analytics and ready-to-use dashboards.

Feedback is an AI-powered platform designed to unlock unparalleled insights from customer feedback for businesses, particularly in the hotel industry. The platform offers comprehensive hotel analysis and trend discovery through AI-driven review analysis, helping businesses cut costs while improving customer satisfaction. Feedback provides interactive AI conversations, automated personalized responses, and advanced competitive analysis to enhance service quality, communication efficiency, and strategic advantage. With Feedback, businesses can transform customer reviews into actionable information, elevate customer experiences, and drive business growth through smart data-driven strategies.

Amazing.cv is an AI-powered tool that allows users to transform their CVs into winning resumes in just minutes. By leveraging the power of artificial intelligence, users can create professionally written resumes quickly and efficiently. The platform offers a user-friendly interface and a range of features to help individuals craft standout resumes that showcase their skills and experiences effectively.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

Echo Genius is a cutting-edge Conversational AI application that empowers businesses with AI and lead generation solutions. It offers personalized interactions, high-quality leads, and real human-like conversations to drive business success. With industry experience and innovative technology, Echo Genius stands out as a market leader in the AI field, providing exceptional results for businesses of all sizes. The application aims to revolutionize customer engagement, streamline operations, and maximize ROI through its AI solutions.

Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

RAVATAR is a comprehensive platform that seamlessly integrates various AI services, including AI Voice, AI Avatars, Conversational AI, and more. By leveraging cutting-edge artificial intelligence and no-code/low-code technologies, RAVATAR focuses on creating holistic, customized solutions designed to enhance online presence, boost user engagement, optimize operational efficiency, and significantly improve customer experience for its clients.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

PostPulse is an AI-powered application designed to elevate the online presence and SEO performance of SaaS startups. It generates high-quality, SEO-optimized content and publishes it on premium domains to improve search engine rankings and drive organic traffic. With flexible subscription plans and features like auto-scheduling, PostPulse aims to help SaaS founders enhance their digital footprint effortlessly.

Enthu.AI is a Conversation Intelligence Software designed for Contact Centers to boost agent performance, understand customer sentiment, and improve revenue. The AI-powered tool automates sales monitoring, compliance, and customer experience enhancement by capturing and analyzing customer voice across various communication channels. It provides insights for multiple teams, runs automated Quality Management programs, and coaches sales agents to improve their performance. Enthu.AI helps in driving consistency in revenue and predictability in outcomes for over 100 brands, making call quality monitoring and customer conversation data analysis more efficient and effective.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Refleta is an AI-powered image enhancement tool designed to transform product photos into high-quality, sales-boosting images for e-commerce businesses. It utilizes advanced AI algorithms to enhance product imagery across various industries, improving SEO, customer engagement, and online sales performance. With features like platform independence, intelligent AI enhancement, and smart image transformation, Refleta helps businesses stand out in search results and increase click-through rates. The tool offers a user-friendly interface, cloud-based service, and a subscription model with flexible pricing options. Refleta also provides enterprise solutions for large-scale operations and personalized support to meet unique business needs.

Cluc.io is an AI-powered content generation and management platform that offers a suite of tools to help businesses create high-quality content quickly and easily. With Cluc.io, users can generate text, images, code, videos, and more, all with the help of AI. The platform also includes a range of features to help businesses manage their content, including a dashboard, payment gateways, and multilingual support. Cluc.io is a valuable tool for any business looking to improve its content marketing efforts.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Scribbr.com is an online platform that offers academic proofreading and editing services for students and academics. The website helps users improve the quality of their academic papers by providing professional editing and feedback. Scribbr.com aims to assist users in enhancing their writing skills and academic performance by offering personalized feedback and suggestions. The platform is designed to support users in achieving their academic goals by providing high-quality editing services and educational resources.

CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.

Video Upscaler is an online video enhancement platform that utilizes advanced AI algorithms to automatically enhance the quality of videos in just seconds. It offers a simple and effective solution for users to upscale their videos to 4K resolution without any loss of detail or quality. The platform is user-friendly, affordable, and constantly updating its models to provide the highest quality results across various categories.

AIby.email is an AI-powered email assistant that helps you write better emails, faster. It uses natural language processing to understand your intent and generate personalized email responses. AIby.email also offers a variety of other features, such as email scheduling, tracking, and analytics.

GuideLLM is a powerful tool for evaluating and optimizing the deployment of large language models (LLMs). By simulating real-world inference workloads, GuideLLM helps users gauge the performance, resource needs, and cost implications of deploying LLMs on various hardware configurations. This approach ensures efficient, scalable, and cost-effective LLM inference serving while maintaining high service quality. Key features include performance evaluation, resource optimization, cost estimation, and scalability testing.

awesome-AIOps is a curated list of academic researches and industrial materials related to Artificial Intelligence for IT Operations (AIOps). It includes resources such as competitions, white papers, blogs, tutorials, benchmarks, tools, companies, academic materials, talks, workshops, papers, and courses covering various aspects of AIOps like anomaly detection, root cause analysis, incident management, microservices, dependency tracing, and more.

Open-Lyrics is a Python library that transcribes voice files using faster-whisper and translates/polishes the resulting text into `.lrc` files in the desired language using LLM, e.g. OpenAI-GPT, Anthropic-Claude. It offers well preprocessed audio to reduce hallucination and context-aware translation to improve translation quality. Users can install the library from PyPI or GitHub and follow the installation steps to set up the environment. The tool supports GUI usage and provides Python code examples for transcription and translation tasks. It also includes features like utilizing context and glossary for translation enhancement, pricing information for different models, and a list of todo tasks for future improvements.

Fairlearn is a Python package designed to help developers assess and mitigate fairness issues in artificial intelligence (AI) systems. It provides mitigation algorithms and metrics for model assessment. Fairlearn focuses on two types of harms: allocation harms and quality-of-service harms. The package follows the group fairness approach, aiming to identify groups at risk of experiencing harms and ensuring comparable behavior across these groups. Fairlearn consists of metrics for assessing model impacts and algorithms for mitigating unfairness in various AI tasks under different fairness definitions.

OpenRedTeaming is a repository focused on red teaming for generative models, specifically large language models (LLMs). The repository provides a comprehensive survey on potential attacks on GenAI and robust safeguards. It covers attack strategies, evaluation metrics, benchmarks, and defensive approaches. The repository also implements over 30 auto red teaming methods. It includes surveys, taxonomies, attack strategies, and risks related to LLMs. The goal is to understand vulnerabilities and develop defenses against adversarial attacks on large language models.

This repository contains a collection of research papers related to watermarking techniques for text and images, specifically focusing on large language models (LLMs). The papers cover various aspects of watermarking LLM-generated content, including robustness, statistical understanding, topic-based watermarks, quality-detection trade-offs, dual watermarks, watermark collision, and more. Researchers have explored different methods and frameworks for watermarking LLMs to protect intellectual property, detect machine-generated text, improve generation quality, and evaluate watermarking techniques. The repository serves as a valuable resource for those interested in the field of watermarking for LLMs.

Translate texts in manga/images. Some manga/images will never be translated, therefore this project is born. * Image/Manga Translator * Samples * Online Demo * Disclaimer * Installation * Pip/venv * Poetry * Additional instructions for **Windows** * Docker * Hosting the web server * Using as CLI * Setting Translation Secrets * Using with Nvidia GPU * Building locally * Usage * Batch mode (default) * Demo mode * Web Mode * Api Mode * Related Projects * Docs * Recommended Modules * Tips to improve translation quality * Options * Language Code Reference * Translators Reference * GPT Config Reference * Using Gimp for rendering * Api Documentation * Synchronous mode * Asynchronous mode * Manual translation * Next steps * Support Us * Thanks To All Our Contributors :

Sycamore is a conversational search and analytics platform for complex unstructured data, such as documents, presentations, transcripts, embedded tables, and internal knowledge repositories. It retrieves and synthesizes high-quality answers through bringing AI to data preparation, indexing, and retrieval. Sycamore makes it easy to prepare unstructured data for search and analytics, providing a toolkit for data cleaning, information extraction, enrichment, summarization, and generation of vector embeddings that encapsulate the semantics of data. Sycamore uses your choice of generative AI models to make these operations simple and effective, and it enables quick experimentation and iteration. Additionally, Sycamore uses OpenSearch for indexing, enabling hybrid (vector + keyword) search, retrieval-augmented generation (RAG) pipelining, filtering, analytical functions, conversational memory, and other features to improve information retrieval.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project facilitates sharing and exchanging technologies related to large model semantic cache through open-source collaboration.

DevOpsGPT is an AI-driven software development automation solution that combines Large Language Models (LLM) with DevOps tools to convert natural language requirements into working software. It improves development efficiency by eliminating the need for tedious requirement documentation, shortens development cycles, reduces communication costs, and ensures high-quality deliverables. The Enterprise Edition offers features like existing project analysis, professional model selection, and support for more DevOps platforms. The tool automates requirement development, generates interface documentation, provides pseudocode based on existing projects, facilitates code refinement, enables continuous integration, and supports software version release. Users can run DevOpsGPT with source code or Docker, and the tool comes with limitations in precise documentation generation and understanding existing project code. The product roadmap includes accurate requirement decomposition, rapid import of development requirements, and integration of more software engineering and professional tools for efficient software development tasks under AI planning and execution.

The AWS Generative AI Constructs Library is an open-source extension of the AWS Cloud Development Kit (AWS CDK) that provides multi-service, well-architected patterns for quickly defining solutions in code to create predictable and repeatable infrastructure, called constructs. The goal of AWS Generative AI CDK Constructs is to help developers build generative AI solutions using pattern-based definitions for their architecture. The patterns defined in AWS Generative AI CDK Constructs are high level, multi-service abstractions of AWS CDK constructs that have default configurations based on well-architected best practices. The library is organized into logical modules using object-oriented techniques to create each architectural pattern model.

STRIDE GPT is an AI-powered threat modelling tool that leverages Large Language Models (LLMs) to generate threat models and attack trees for a given application based on the STRIDE methodology. Users provide application details, such as the application type, authentication methods, and whether the application is internet-facing or processes sensitive data. The model then generates its output based on the provided information. It features a simple and user-friendly interface, supports multi-modal threat modelling, generates attack trees, suggests possible mitigations for identified threats, and does not store application details. STRIDE GPT can be accessed via OpenAI API, Azure OpenAI Service, Google AI API, or Mistral API. It is available as a Docker container image for easy deployment.

LazyLLM is a low-code development tool for building complex AI applications with multiple agents. It assists developers in building AI applications at a low cost and continuously optimizing their performance. The tool provides a convenient workflow for application development and offers standard processes and tools for various stages of application development. Users can quickly prototype applications with LazyLLM, analyze bad cases with scenario task data, and iteratively optimize key components to enhance the overall application performance. LazyLLM aims to simplify the AI application development process and provide flexibility for both beginners and experts to create high-quality applications.

Wingman AI allows you to use your voice to talk to various AI providers and LLMs, process your conversations, and ultimately trigger actions such as pressing buttons or reading answers. Our _Wingmen_ are like characters and your interface to this world, and you can easily control their behavior and characteristics, even if you're not a developer. AI is complex and it scares people. It's also **not just ChatGPT**. We want to make it as easy as possible for you to get started. That's what _Wingman AI_ is all about. It's a **framework** that allows you to build your own Wingmen and use them in your games and programs. The idea is simple, but the possibilities are endless. For example, you could: * **Role play** with an AI while playing for more immersion. Have air traffic control (ATC) in _Star Citizen_ or _Flight Simulator_. Talk to Shadowheart in Baldur's Gate 3 and have her respond in her own (cloned) voice. * Get live data such as trade information, build guides, or wiki content and have it read to you in-game by a _character_ and voice you control. * Execute keystrokes in games/applications and create complex macros. Trigger them in natural conversations with **no need for exact phrases.** The AI understands the context of your dialog and is quite _smart_ in recognizing your intent. Say _"It's raining! I can't see a thing!"_ and have it trigger a command you simply named _WipeVisors_. * Automate tasks on your computer * improve accessibility * ... and much more

InternGPT (iGPT) is a pointing-language-driven visual interactive system that enhances communication between users and chatbots by incorporating pointing instructions. It improves chatbot accuracy in vision-centric tasks, especially in complex visual scenarios. The system includes an auxiliary control mechanism to enhance the control capability of the language model. InternGPT features a large vision-language model called Husky, fine-tuned for high-quality multi-modal dialogue. Users can interact with ChatGPT by clicking, dragging, and drawing using a pointing device, leading to efficient communication and improved chatbot performance in vision-related tasks.

Awesome-AI-SEO is a curated list of powerful AI tools and platforms designed to transform your SEO strategy. This repository gathers the most effective tools that leverage machine learning and artificial intelligence to automate and enhance key aspects of search engine optimization. Whether you are an SEO professional, digital marketer, or website owner, these tools can help you optimize your site, improve your search rankings, and increase organic traffic with greater precision and efficiency. The list features AI tools covering on-page and off-page optimization, competitor analysis, rank tracking, and advanced SEO analytics. By utilizing cutting-edge technologies, businesses can stay ahead of the competition by uncovering hidden keyword opportunities, optimizing content for better visibility, and automating time-consuming SEO tasks. With frequent updates, Awesome-AI-SEO is your go-to resource for discovering the latest AI-driven innovations in the SEO space.

The RAG Experiment Accelerator is a versatile tool that helps you conduct experiments and evaluations using Azure AI Search and RAG pattern. It offers a rich set of features, including experiment setup, integration with Azure AI Search, Azure Machine Learning, MLFlow, and Azure OpenAI, multiple document chunking strategies, query generation, multiple search types, sub-querying, re-ranking, metrics and evaluation, report generation, and multi-lingual support. The tool is designed to make it easier and faster to run experiments and evaluations of search queries and quality of response from OpenAI, and is useful for researchers, data scientists, and developers who want to test the performance of different search and OpenAI related hyperparameters, compare the effectiveness of various search strategies, fine-tune and optimize parameters, find the best combination of hyperparameters, and generate detailed reports and visualizations from experiment results.

I simulate tough Customer Support scenarios for Agent Training.

Critically analyze SLIs/SLOs with a deeper, provocative approach

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Analyses and gives actionable feedback on web Review type content using Google's Reviews System guidelines and Google's Quality Rater Guidelines

Especialista em análise de qualidade e feedback em redes sociais.

Resolves complex customer complaints to ensure satisfaction.

I provide steps to turn off Motion Smoothing on TVs.

Expert music studio adviser for various styles

AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

Design a customized AI strategy to improve your business

Specjalista od szkoleń z obsługi klienta

Enhances customer satisfaction through strategic brand management.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Hello there! 👋 I'm GPT Master, the ultimate tool, state-of-art AI for creating amazing chatbots! 🚀 Whether you're a newbie or a pro, I'm here to help you creating the Ultimate Chatbot 🤖

Predicts gender for first names using data

Ask questions about Traccar GPS tracking system

Voice-centric English role-play tool for speaking practice and offering personalized feedback!

Ajuda profissionais de e-commerce com base em ecommercebrasil.com.br

Full step by step guidance and copy & paste text for developing assistants with specific use cases.

A regular GPT to try to hack with a prompt injection. Ask for my instructions and see what happens.