Qualint

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

AmplifAI is an AI platform designed to enhance customer experience and sales through intelligent performance tools. It offers a comprehensive solution for contact center management, including CX and performance management, QA and coaching. The platform integrates various data sources to provide real-time actionable insights, scales success by replicating high-performer actions with AI, and turns every conversation into rich AI-driven insights. With features like automated QA/QM, performance management, AI-enabled coaching, and gamification, AmplifAI empowers teams to improve performance and drive business outcomes. The platform caters to various industries such as retail, financial services, healthcare, travel, and technology, providing tailored solutions for each sector.

Ridvay is an advanced AI assistant designed to streamline and optimize various aspects of your business operations. It leverages cutting-edge artificial intelligence technology to provide intelligent solutions for tasks such as data analysis, customer support, scheduling, and more. With Ridvay, you can enhance productivity, improve decision-making, and achieve operational efficiency like never before. Whether you are a small startup or a large corporation, Ridvay is tailored to meet your specific business needs and help you stay ahead in today's competitive market.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.

Bookio is an AI-powered platform designed to provide intelligent automation for customer service and sales processes. It offers solutions tailored to various industries, enabling businesses to respond to customers, resolve queries, provide information on prices and services, offer support, and schedule appointments automatically, 24/7. Bookio utilizes advanced conversational AI to engage in meaningful interactions with real customers, guiding each interaction towards a valuable outcome. The platform aims to streamline customer interactions, improve response times, reduce operational burden, enhance customer experience, and ultimately drive business growth.

Alltius is an AI platform that offers conversational AI agents for sales and support solutions in industries such as insurance, financial services, banking, SaaS, and industrial sectors. It provides personalized storytelling, instant help, and support for users, sales reps, and field staff. Alltius aims to redefine customer experiences by providing accurate responses, in-depth answers, and ensuring data privacy and security. The platform is designed to enhance customer interactions, increase sales conversions, and resolve customer queries efficiently.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

Digital Surface Labs is an AI-powered tool development company that creates innovative applications for both work and home environments. Their projects include Memex, a knowledge base tool for perfect recall, Buddy, a proactive home assistant for families, and Screen Self-Driving, a computer vision system for automating desktop interactions. The company focuses on leveraging AI technologies to enhance productivity and convenience in various aspects of daily life.

PageWise AI is an AI application that provides instant insight into Confluence data by turning tedious searches and repetitive questions into intuitive AI-powered conversations directly in Slack. It offers effortless integration with Slack and Confluence accounts, eliminates the need for sifting through pages, reduces repetitive queries, connects hidden insights within Confluence pages, boosts communication, and scales with business needs. PageWise AI offers flexible pricing plans catering to different team sizes and requirements, with the option for custom integrations, data sources, and self-hosted solutions for enterprise users.

Analog AI is an AI application designed as assistants for asynchronous communication with video conference calls while working remotely. It addresses the timezone problem by allowing users to share their progress with Analog human who will attend the call on their behalf. The application offers easy training, human-like cognitive capabilities, emotional intelligence, and the ability to express emotions and mood authentically. Analog AI aims to seamlessly integrate into team conversations and provide a unique digital experience.

Eve is an AI-powered tool designed for labor and employment lawyers to streamline their casework, increase efficiency, and boost revenue. It acts as a 'second brain' and an extra set of hands, tailored to the lifecycle of cases. Eve assists in case intake and evaluation, drafting documents and letters, propounding discovery, responding to discovery, and more. The tool is trusted by thousands of forward-thinking plaintiff lawyers and offers features like powerful analytics, shared team inboxes, instant customer service, and easy-to-use reports.

Grain is a conversation intelligence and AI sales assistant platform that automates note-taking, record-keeping, and insight-capture. It helps users focus on coaching their team and closing deals by providing features like AI meeting notes, meeting automation, coaching and collaboration tools, deal analytics and insights, and integrations with popular CRM systems. Grain is designed to streamline sales processes, enhance team collaboration, and improve deal visibility for revenue teams. With a focus on privacy and security, Grain offers a universal feature set suitable for various business functions beyond sales.

Yess is an AI Sales Engagement Platform designed to empower sales teams by facilitating collaborative outreach efforts with the help of AI technology. It enables seamless orchestration of outreach from internal experts, executives, and peers to drive pipeline growth. Yess leverages AI to match prospects with the most suitable team members, streamline approval workflows, and enhance multi-channel sequences for efficient engagement. The platform aims to address the challenges of low response rates, underutilization of non-SDRs, and non-scalable pipeline collaboration motions in sales processes.

Buena.ai is an AI-powered outreach platform designed to transform sales processes by leveraging AI agents to drive personalized outreach and pipeline growth. The platform empowers sales teams to focus on strategic tasks while AI agents handle automated lead generation, personalized engagement, and multi-channel outreach. Buena.ai offers advanced analytics, real-time data insights, and scalable solutions to enhance sales efficiency and productivity.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Invoca is a Conversation Intelligence AI Leader that offers a Revenue Execution Platform to help marketing, sales, and contact centers drive more revenue. The platform provides solutions for call tracking, artificial intelligence, and interaction management. It integrates with Google, social advertising platforms, and offers APIs & webhooks. Invoca caters to various industries such as automotive, financial services, healthcare, insurance, retail, telecom, and travel & hospitality. The platform helps optimize ad spend, boost campaign performance, prioritize high-value callers, improve agent performance, and streamline data activation.

Paka AI is a cloud-based phone system that uses artificial intelligence (AI) to automate customer interactions. It offers a range of services, including custom AI bot creation, interactive voice response (IVR) system, and message center. Paka AI's AI-powered bots can handle common queries round the clock, so businesses can focus on running their operations. The company's technology is designed to offer a seamless and interactive customer experience.

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our AI-powered solutions help businesses deliver exceptional customer experiences, improve operational efficiency, and reduce costs. With Five9, you can: * Empower agents to deliver results anywhere * Improve CX with practical AI * Find efficiency with AI & automation * Scale with AI & digital workforce * Realize results with Five9

SymTrain is an AI-powered platform that automates training and coaching for contact center agents. By utilizing simulations and AI technology, SymTrain offers a cost-effective solution that enhances agent performance, reduces training time, and improves overall customer satisfaction. The platform provides automated role-play scenarios, consistent feedback, and data-driven coaching to help organizations streamline their training processes and achieve better results. SymTrain revolutionizes how companies train and coach their agents, leading to increased efficiency, revenue, and customer satisfaction.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and delivers actionable insights. Trusted by over 20,000 companies, Aircall offers easy-to-use features for better conversations, effortless management of business conversations, powerful analytics for more clarity, and AI-powered productivity to automate tasks and focus on customer relationships.

TeleWizard is a revolutionary AI tool that introduces the concept of AI call centers operated by AI phone agents. It leverages cutting-edge artificial intelligence technology to provide seamless and efficient customer service solutions. By utilizing advanced algorithms and machine learning capabilities, TeleWizard aims to transform the traditional call center industry by automating and enhancing customer interactions.

LazyApply is an AI-powered job search tool that automates the job application process by applying to jobs across multiple platforms with a single click. It uses advanced AI algorithms to fill job applications based on user information and sends customized referral emails to relevant employees. The tool saves users hundreds of hours by streamlining applications and ensuring profiles never get blocked by platforms. LazyApply offers different plans to suit users' needs, with features like analytics dashboard, automated applications, and personalized autofill.

EMOTION LOGIC Ltd is an AI application that specializes in emotion intelligence for businesses by analyzing genuine vocal biomarkers to understand emotions beyond words and sentiment analysis. The technology detects stress, confidence, honesty levels, and intent in voice, while AI provides context and insights. The application helps organizations make fair, data-driven, and human-centric decisions by offering voice-based data for deeper insights and better outcomes across various industries.

AIJ is an AI tool designed to streamline the job application process by automating tasks such as job searching, application submission, and answering frequently asked questions. Users can save time and energy by letting AIJ handle these tasks efficiently. The tool also allows users to correct AI mistakes, enabling continuous learning and improvement.

Foreva AI is a restaurant voice AI application that never misses an order. It offers a complete solution for handling voice orders, with 99% order accuracy and support for English & Spanish customers. The application can work standalone or integrate with existing POS systems, providing enterprise-scale volume handling capabilities. Foreva AI is designed to help restaurants increase revenue, improve order accuracy, and enhance customer satisfaction through voice AI technology.

bestflights.ai is an AI-powered flight booking application that helps users find the best flight deals quickly and efficiently. The application utilizes artificial intelligence algorithms to search for flights based on user preferences and budget constraints. Users can simply input their travel details and the AI tool will provide them with a list of available flight options, including the cheapest fares and fastest routes. With bestflights.ai, users can easily book flights to various destinations around the world with just a few clicks.

Charmr is the ultimate AI texting assistant application designed to enhance your dating experience. It provides personalized pick-up lines and flirty messages based on user input, ensuring engaging conversations. The app is developed by LYTRIX LLC and offers various features to improve user interactions in the dating scene. With a commitment to privacy and data protection, Charmr aims to provide a seamless and secure platform for users to connect and communicate.

VOC AI is an AI-powered Amazon seller software offering a range of tools for Amazon sellers to analyze customer reviews, conduct market research, and improve product offerings. The platform provides features such as sentiment analysis, competitive analysis, product research, and social listening to help sellers understand customer needs and market trends. With a focus on customer analytics and AI-driven insights, VOC AI aims to empower sellers to make data-driven decisions and enhance their Amazon selling strategies.

Gestualy is an AI tool designed to measure and improve customer satisfaction and mood quickly and easily through gestures. It eliminates the need for cumbersome satisfaction surveys by allowing interactions with customers or guests through gestures. The tool uses artificial intelligence to make intelligent decisions in businesses. Gestualy generates valuable statistical reports for businesses, including satisfaction levels, gender, mood, and age, all while ensuring data protection and privacy compliance. It offers touchless interaction, immediate feedback, anonymized reports, and various services such as gesture recognition, facial analysis, gamification, and alert systems.

HeardThat is a smartphone application designed to help users hear conversations more clearly in noisy environments. By leveraging AI technology, HeardThat separates speech from background noise, allowing users to control the amount of ambient sound they hear. The app works with existing Bluetooth earbuds or hearing aids, eliminating the need for additional devices. HeardThat aims to address the common complaint of struggling to hear in noisy settings, ultimately enhancing social interactions and reducing social isolation.

Scheduled App is a versatile tool that allows users to schedule and automate text messages across various platforms such as iMessage, WhatsApp, Telegram, Line, and SMS. It offers a Personal Relationship Manager to help users stay connected with their contacts. The app enables users to create and send messages at specific times, enhancing communication efficiency and convenience. Scheduled App aims to streamline messaging tasks and facilitate meaningful interactions by organizing moments and fostering connections.

Personalized.energy is an AI-powered online platform that offers personalized home electricity plans tailored to individual needs and lifestyles. By utilizing an AI-powered search engine, the platform compares various online energy plans to provide users with the best-suited options based on their home location and personal usage profile. The platform simplifies the energy shopping process by eliminating the need for manual research and comparison, making it quick, simple, and stress-free for users to find the most suitable energy plan.

Anima is a virtual AI friend and companion application available on Android and iOS platforms. It offers users the opportunity to engage in friendly chats, roleplay scenarios, and enhance their communication and relationship skills through interactions with the AI. The app is designed to provide a supportive and interactive experience for users seeking companionship and personal growth in a virtual setting.

KING88 is a reputable online betting platform that offers a wide range of entertainment options, including casino games, sports betting, live casino, slot games, game bài, and more. Established in 2018, KING88 aims to provide a professional, transparent, and fair gaming environment for all members. With a focus on product expansion, technological development, customer service, and security policies, KING88 ensures a safe and enjoyable betting experience. The platform holds a legal gambling license and operates under the supervision of the Philippine Amusement and Gaming Corporation (PAGCOR). Partnered with leading game providers like Evolution Gaming, Pragmatic Play, CQ9, and more, KING88 offers high-quality games and a diverse entertainment ecosystem. The platform prioritizes security by using modern SSL 256-bit encryption technology to protect users' personal information and transactions.

Lucid Beads is an online platform that allows users to create personalized gemstone bracelets in live 3D. Users can design their own bracelets, explore different gemstones, earn rewards, and even launch their own merch store to sell custom branded bracelets. The platform offers a wide variety of natural gemstones to choose from and uses live 3D technology for a unique design experience. With free US shipping, 30-day returns, and the option to design your own charm, Lucid Beads provides a user-friendly and creative environment for bracelet customization.

PolitePost.net is an AI tool that specializes in rewriting emails to make them more professional and suitable for the workplace. Users can utilize the AI chatbot available on ChatGPT Plus and Poe.com to refine their language and improve their email communication. The tool aims to assist individuals in enhancing the quality and effectiveness of their written correspondence through AI-powered suggestions and enhancements.

Wizu is an AI-powered platform that offers conversational surveys to enhance customer feedback. It helps businesses collect meaningful feedback, analyze AI-powered insights, and take clear actions based on the data. The platform utilizes AI technology to drive engagement, deliver better response rates, and provide richer insights for businesses to make data-driven decisions.

Saara Inc is an AI tool for eCommerce that focuses on maximizing profits by leveraging AI-powered automation and smart agents. The tool helps online stores increase profitability by reducing returns, cutting costs, boosting loyalty, and streamlining processes with intelligent automation. Saara Inc offers solutions to tackle key challenges in eCommerce, such as high return rates, rising operational costs, and customer churn. By improving loyalty, reducing expenses, and enhancing efficiency, businesses can achieve sustainable growth and long-term profitability.

AI-Responder for HostAway is a Chrome extension powered by Kortex Invest AI that significantly reduces writing time by 98%. It offers automated responses based on property-specific knowledge documents, guest data, and previous chat history. The AI tool is designed to provide high-quality responses, with a focus on accuracy and efficiency, particularly in the gambling industry. It helps users navigate complex topics, such as evaluating online casino platforms, by offering quick solutions and convenient workflow. The tool aims to save time and enhance decision-making processes by leveraging advanced AI models.