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Cohere
Scale support without scaling headcount
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Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.
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Features
- Automated ticket resolution
- Personalized answers
- Step-by-step guidance
- Advanced analytics
- Integration with existing support resources
Advantages
- Faster ticket resolution
- Reduced costs
- Happier agents
- Satisfied customers
- Improved CX efficiency
Disadvantages
- May not be suitable for all businesses
- Requires training data to be effective
- Can be expensive to implement
Frequently Asked Questions
-
Q:What is Cohere?
A:Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. -
Q:How does Cohere work?
A:Cohere uses AI to understand language and provide personalized answers to customers. It can also guide users through resolutions step-by-step and even perform actions on their behalf. -
Q:What are the benefits of using Cohere?
A:The benefits of using Cohere include faster ticket resolution, reduced costs, happier agents, satisfied customers, and improved CX efficiency. -
Q:How much does Cohere cost?
A:The cost of Cohere varies depending on the size of your business and the number of tickets you need to resolve. -
Q:How do I get started with Cohere?
A:You can get started with Cohere by booking a demo or contacting the sales team.
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Eva
Eva is an AI voice ordering and call management tool designed specifically for restaurants. It helps automate orders and reservations, reducing labor costs and boosting revenue. Eva's AI-driven phone automation and order management solutions are available 24/7, ensuring no call goes unanswered. The tool seamlessly integrates with Square and other POS systems, offering instant activation with minimal setup. By automating phone orders, reservations, and customer inquiries, Eva allows restaurant staff to focus on delivering exceptional in-person hospitality, ultimately enhancing customer experience and increasing revenue.
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VOC AI
VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as AI chatbots for customer service, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform helps Amazon sellers understand customer needs, develop better products, and gain market insights. VOC AI empowers businesses to transform customer relationships, increase sales, and boost growth and profitability through AI-driven solutions.
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Gestualy
Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It offers touchless interaction with customers, generates valuable statistical reports, ensures data protection and privacy compliance, and provides various services such as rapid interactions through gestures, facial analysis, gamification, and alert systems. Gestualy is suitable for businesses and events, allowing users to make informed decisions based on customer feedback and emotional expressions.
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HeardThat
HeardThat is a smartphone application that leverages AI technology to assist users in hearing speech more clearly in noisy environments. By separating speech from background noise, HeardThat enables users to control the ambient sound they hear, facilitating easier conversations and reducing social isolation. The app works with existing Bluetooth earbuds or hearing aids, eliminating the need for additional hardware. HeardThat aims to improve the hearing experience for individuals with varying levels of hearing ability, providing a user-friendly solution to enhance communication in challenging auditory settings.
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RideAI
RideAI is a website that provides information and services related to ride-sharing and transportation. Users can access details about various ride-sharing options, compare prices, and make bookings through the platform. The website aims to simplify the process of finding and booking rides, ensuring a convenient and efficient experience for users.
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Staypia
Staypia is an AI-powered hotel reservation platform that offers maximum discounts to its users. The platform utilizes LLM technology to provide smarter and more personalized travel experiences. Staypia allows users to compare prices of over 3.16M hotels worldwide and offers member-exclusive deals for additional discounts. The platform is currently undergoing a transition to Gen OTA Season 2 to enhance its services and provide an even better user experience.
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Scheduled App
Scheduled App is a messaging scheduling and automation application that allows users to schedule and send messages across various platforms like iMessage, WhatsApp, Telegram, SMS, and Email. It helps users stay in touch with important contacts through scheduled messages and acts as a Personal Relationship Manager. The app aims to create meaningful moments by organizing interactions and facilitating thoughtful communication. With features like text message scheduling, automation, and contact management, Scheduled App enhances communication strategies and simplifies message sending.
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Personalized.energy
Personalized.energy is an AI-powered online platform that helps users find the best electricity plans tailored to their specific needs and lifestyle. By utilizing an AI-powered search engine, the platform compares various online plans to provide personalized recommendations based on the user's home location and personal usage profile. Personalized.energy simplifies the process of finding the right energy plan by eliminating the need for manual research and comparison, making it quick, simple, and stress-free for users to navigate the complexities of the energy market.
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Anima
Anima is a virtual AI friend and companion application available on Android and iOS platforms. It allows users to engage in friendly chats, roleplay scenarios, and enhance their communication and relationship skills through interactions with the AI companion. The app aims to provide a supportive and interactive experience for users seeking companionship and personal growth in a virtual setting. Anima is developed by Labane Corp. Ltd. and offers a range of features to facilitate engaging interactions with the AI companion.
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Lucid Beads
Lucid Beads is an online platform that allows users to create custom bracelets with natural gemstones in a live 3D environment. Users can design their own bracelets bead by bead, explore different gemstones, and choose from a variety of popular creations. Additionally, Lucid Beads offers the option to fundraise for nonprofit organizations by creating custom branded bracelets. The platform provides a personalized and interactive experience for users to design unique jewelry pieces that reflect their style and preferences.
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PolitePost.net
PolitePost.net is an AI tool that specializes in rewriting emails to make them more professional and suitable for the workplace. Users can utilize the tool to refine their language and improve the overall quality of their emails. The website also features a chatbot available on ChatGPT Plus and Poe.com for further assistance in polishing emails.
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Wizu
Wizu is an AI-powered conversational survey platform that revolutionizes customer feedback collection. By leveraging artificial intelligence, Wizu offers insightful and actionable feedback through intelligent follow-up questions, enhanced engagement, and quality insights. The platform balances quantitative and qualitative feedback, providing users with a new approach to enhancing customer feedback. Wizu also offers AI-driven data analysis, transforming raw feedback into compelling stories and actionable intelligence, ultimately helping businesses make informed decisions and strategic improvements.
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Krisp
Krisp is the world's #1 Noise Cancelling App and AI Meeting Assistant that offers AI Noise Cancellation to remove background noises, voices, and echoes from online meetings. It provides features like Meeting Transcription, AI Meeting Notes and Summary generation, Meeting Recording, AI Accent Localization, and more. Krisp caters to individuals, teams, call centers, and developers, enhancing communication clarity and productivity. With a focus on various industries and use cases, Krisp ensures clear calls, efficient collaboration, and seamless integration with popular communication apps.
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ResumeBoostAI
ResumeBoostAI is a free AI resume builder that leverages artificial intelligence technology to help users create professional resumes effortlessly. By analyzing the user's input data, the tool generates well-structured resumes tailored to specific job requirements. With intuitive design and user-friendly interface, ResumeBoostAI streamlines the resume creation process, saving users time and effort. Whether you are a job seeker looking to enhance your resume or a professional aiming to update your CV, ResumeBoostAI offers a convenient and efficient solution.
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Saara Inc
Saara Inc offers AI tools for eCommerce to maximize profits by reducing returns, cutting costs, boosting loyalty, and increasing profits through AI-powered automation and smart agents. Their solutions focus on tackling key challenges in eCommerce such as high return rates, rising operational costs, and customer churn. By improving loyalty, reducing expenses, and streamlining processes with smart automation and AI agents, Saara Inc enables businesses to achieve sustainable growth and long-term profitability.
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Smartwithpoints
Smartwithpoints.com is a website that focuses on rewarding users with points for various activities. Users are required to verify their identity before proceeding, ensuring a secure connection. The site emphasizes the importance of enabling JavaScript and cookies for a seamless experience. Powered by Cloudflare, the platform prioritizes performance and security for its users.
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AI-Responder for HostAway
AI-Responder for HostAway is an AI-powered Chrome extension that significantly reduces writing time by providing automated responses based on property-specific knowledge, guest data, and previous chat history. The tool utilizes advanced AI models like OpenAI GPT-4o and GPT NeoX 20B to generate high-quality responses that mimic human-like interactions. With a focus on enhancing guest communication and streamlining host operations, AI-Responder for HostAway aims to revolutionize the hospitality industry by offering efficient and personalized messaging solutions.
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AI Resignation Letter Generator
The website offers an AI-powered Resignation Letter Generator that helps users create professional resignation letters in minutes. Users can input details about their job and situation, and the AI tool generates a tailored resignation letter based on the collective wisdom of HR professionals. The tool aims to simplify the process of writing a resignation letter, ensuring professionalism and positivity in the departure process.
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ZenCall.ai
ZenCall.ai is an AI-powered virtual assistant tool designed to simplify call management for businesses. It offers features such as instant AI agent setup, call handling, outbound call management, and CRM integration. ZenCall ensures efficient call routing, instant call notifications, and secure data handling. With support for multiple languages and API integration, ZenCall enhances customer communication and optimizes call management processes.
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Trustpilot productai.one
Trustpilot productai.one is an AI tool designed to provide product reviews and ratings. It utilizes artificial intelligence algorithms to analyze and aggregate customer feedback, helping users make informed purchasing decisions. The platform offers a user-friendly interface where consumers can explore and compare various products based on real customer experiences. With Trustpilot productai.one, users can access valuable insights and recommendations to guide their shopping choices.