EdgeTier
Supercharge Your Customer Engagement Team
EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.
For Tasks:
Click tags to check more tools for each tasksFor Jobs:
Features
- Real-time trend detection
- Agent quality assessment
- Personalized agent prompts
- Flexible meaning-based search and tagging
- Quantify the unstructured
Advantages
- Improve customer experience
- Respond to changes and trends as they happen
- Free up your team to do what they are there to do - engage customers
- Coach your team and improve their effectiveness with every interaction
- Work at Super Speed
Disadvantages
- Can be expensive
- May require some training to use effectively
- May not be suitable for all businesses
Frequently Asked Questions
-
Q:What is EdgeTier?
A:EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. -
Q:What are the benefits of using EdgeTier?
A:EdgeTier can help businesses improve customer satisfaction, drive retention, and increase efficiency. -
Q:How much does EdgeTier cost?
A:EdgeTier pricing is based on the number of agents and the features you need. -
Q:Is EdgeTier easy to use?
A:EdgeTier is designed to be easy to use, with a simple and intuitive interface. -
Q:What kind of businesses can use EdgeTier?
A:EdgeTier is suitable for businesses of all sizes and industries, but it is particularly beneficial for businesses with a large number of customer interactions.
Alternative AI tools for EdgeTier
Similar sites
EdgeTier
EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.
Salient
Salient is an AI-powered platform that helps automotive lenders automate customer interactions and improve the customer experience. It offers a range of features including automated welcome and verification calls, inbound call automation, early delinquency calls, and payment processing. Salient is SOC 2 compliant and PCI L1 certified, ensuring the security and privacy of customer data.
Lang.ai
Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.
Cohere
Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.
Interagix
Interagix is an AI-powered platform designed to boost engagement and productivity for entrepreneurs, freelancers, content creators, community managers, podcasters, and digital marketers. It offers features such as intelligent automation, advanced personalization, efficient analytics, and effective centralization to streamline prospecting and online presence management. Interagix helps users save time on repetitive tasks, enhance communication strategies, and maintain high-quality interactions across multiple platforms. The platform prioritizes security, adaptability, and scalability, making it a valuable tool for businesses of all sizes.
CMSWire
CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.
Capacity
Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.
Captain
Captain is a leading delivery management software designed to streamline and optimize food delivery operations for restaurant chains. It offers a comprehensive solution that includes automated dispatching, driver tracking, kitchen management, and performance analytics. With features like AI-powered dispatch automation, branded tracking experiences, and data-driven insights, Captain helps businesses improve efficiency, reduce delivery times, and enhance customer satisfaction. Trusted by nation-wide pizza chains and market-leading POS systems, Captain is known for its intuitive interface, flexibility in delivery options, and ability to cater to businesses of all scales.
InteliConvo®
InteliConvo® is a state-of-the-art AI-powered speech analytics and automation platform that enables businesses to process and analyze 100% of recorded customer conversations. The platform provides valuable insights on customer buying patterns, intents, sentiments, willingness to pay, feedback, and brand image. These insights can be utilized to automate workflows, improve team performance, accelerate sales, enhance debt collections, boost customer experience, and ensure compliance. InteliConvo® offers features like multilingual support, flexible deployment options, hot lead identification, debt default prediction, brand building insights, and compliance monitoring.
Infobip
Infobip is a leading provider of omnichannel communications solutions, enabling businesses to connect with their customers through a variety of channels, including SMS, RCS, MMS, WhatsApp, Viber, and more. Infobip's platform is used by over 70,000 businesses worldwide, and it processes over 450 billion interactions per year. Infobip's solutions are designed to help businesses improve customer engagement, increase sales, and reduce costs.
Qualint
Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.
Crossing Minds
Crossing Minds is a premium recommendation engine that helps businesses personalize their commerce experiences and increase conversions. It offers a range of features including search and discovery, personalized recommendations, and behavior-based recommendations. Crossing Minds is trusted by brands like Inkbox, HobbyLink Japan, and Eventbrite, and has been shown to increase conversion rates by up to 440%.
CommodityAI
CommodityAI is a web-based platform that uses AI, automation, and collaboration tools to help businesses manage their commodity shipments and supply chains more efficiently. The platform offers a range of features, including shipment management automation, intelligent document processing, stakeholder collaboration, and supply-chain automation. CommodityAI can help businesses improve data accuracy, eliminate manual processes, and streamline communication and collaboration. The platform is designed for the commodities industry and offers commodity-specific automations, ERP integration, and AI-powered insights.
Convin
Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.
Observe.AI
Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.
Coherent Solutions
Coherent Solutions is a custom software development and engineering company that offers a range of services including digital product engineering, artificial intelligence, data and analytics, mobile development, DevOps and cloud, quality assurance, Salesforce, and product design and UX. They work collaboratively and transparently with clients to deliver successful projects. The company values set the standard for all decisions, and they have a strong focus on understanding and meeting the business needs of their clients. Coherent Solutions has a strong track record of success in various industries and is known for empowering business success through global expertise and industry-specific product engineering consulting services.
For similar tasks
Hostcomm
Hostcomm is an AI application that offers a range of AI-driven solutions for customer service, contact centers, and business communications. The platform provides services such as AI customer service agents, predictive dialers, remote visual assistance, and interaction analytics. Hostcomm aims to enhance customer service experiences by blending traditional and AI-driven communications seamlessly. The company is trusted by business users from various industries and offers cloud contact center software that leverages automation, digitalization, and AI technology to transform business processes and drive growth.
EdgeTier
EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.
Infobip
Infobip is a leading provider of omnichannel communications solutions, enabling businesses to connect with their customers through a variety of channels, including SMS, RCS, MMS, WhatsApp, Viber, and more. Infobip's platform is used by over 70,000 businesses worldwide, and it processes over 450 billion interactions per year. Infobip's solutions are designed to help businesses improve customer engagement, increase sales, and reduce costs.
Prosodica
Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.
Inbenta
Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.
Zoe Chat
The website is the leading enterprise chatbot platform that offers customer service automation on messaging, email, and phone. It provides AI assistant and chat platform for multichannel marketing automation. The platform aims to turn customer service from a cost center into a growth engine by offering self-service options. It caters to various industries such as retail, education, travel, and insurance. The platform is powered by Web Spiders Inc. and offers solutions for businesses in the US, UK, Singapore, and India.
[24]7.ai
The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.
Hubtype
Hubtype is an enterprise chatbot platform that offers customer service automation solutions beyond text-only AI. It provides a messaging-first helpdesk, a drag-and-drop flow builder, and a customer service analytics suite to help businesses create interactive and efficient automated customer experiences. With end-to-end encryption, secure SSL Webhooks, and seamless integration with existing technologies, Hubtype aims to enhance customer satisfaction and drive sales conversions.
Cognee
Cognee is an AI application that helps users build deterministic AI memory by perfecting exceptional AI apps with intelligent data management. It acts as a semantic memory layer, uncovering hidden connections within data and infusing it with company-specific language and principles. Cognee offers data ingestion and enrichment services, resulting in relevant data retrievals and lower infrastructure costs. The application is suitable for various industries, including customer engagement, EduTech, company onboarding, recruitment, marketing, and tourism.
AskCSV
AskCSV is a revolutionary AI-powered tool that empowers you to unlock valuable insights from your CSV files. Simply ask any question about your data, and AskCSV will provide you with instant, accurate answers and visualizations. Your data remains completely secure, processed directly in your browser's memory without any server uploads. With AskCSV, you can effortlessly analyze your data, identify trends, make informed decisions, and gain a deeper understanding of your business.
Lang.ai
Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.
SunDevs
SunDevs is a custom software development company offering web, mobile, and AI solutions. They provide AI-driven innovation to empower businesses by transforming complex tasks, managing high-demand periods, and ensuring consistency with industry-leading AI conversation solutions. Their tailored solutions are designed for small and medium businesses looking to compete at the highest level. SunDevs leverages AI to enhance efficiency and personalization in various industries, such as Ecommerce, Cinema, and Telco. They offer features like chat and messaging, phone and voice capabilities, integrations with platforms like Hubspot, Salesforce, and Zendesk, as well as talent solutions like staff augmentation and product teams.
PolyAI
PolyAI is a conversational AI platform that offers a lifelike, adaptable, engaging, and dynamic voice AI solution for businesses. It helps in resolving over 50% of calls and consistently delivering the best brand experience. The platform enables effortless customer experience at scale through a conversational platform that allows customers to speak naturally, interrupt, change topics, and always have a fantastic experience. PolyAI transforms call centers into revenue generators by handling calls in multiple languages, improving customer satisfaction scores, and increasing revenue through improved customer interactions.
Feedbase
Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.
Help.center
Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.
LiveChat
LiveChat is a complete customer service platform that delights your customers and fuels your sales. It offers a range of features to help businesses provide excellent customer support, including live chat, chatbots, and a knowledge base. LiveChat is trusted by over 37,000 companies worldwide and has a proven track record of helping businesses improve customer satisfaction, increase sales, and reduce support costs.
TalkbackAi
TalkbackAi is a Chrome browser extension that automates customer feedback responses using artificial intelligence. It allows users to define their brand voice, generate unique replies tailored to their style, and customize responses before using them. The extension integrates with various systems, making it easy to respond to reviews from different platforms. TalkbackAi is designed to save time and improve the efficiency of customer support teams and businesses.
Omni Engage
Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.
Translatespace
Translatespace is a cloud-based translation management system that helps businesses of all sizes to translate their content into multiple languages. It offers a wide range of features, including machine translation, human translation, project management, and terminology management. Translatespace is easy to use and can be integrated with a variety of other business applications.
RevoChat
RevoChat is an AI-powered sales and support assistant designed to help e-commerce businesses boost sales and improve customer experience. It uses AI to analyze browsing patterns and customer preferences to suggest products that customers will love, and it can also answer common customer questions and provide support 24/7. RevoChat integrates with Shopify and WooCommerce, and it's easy to set up and use.
Feelsy
Feelsy is a social media sentiment analysis tool that helps businesses understand how their audience feels about their content. With Feelsy, businesses can track the sentiment of their Instagram comments in real-time, identify the content that resonates most with their audience, and measure the effectiveness of their social media campaigns.
Cloodot
Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.
ChoiceChaser
ChoiceChaser is an AI-powered lead generation tool that helps businesses find and connect with potential customers on social media, forums, and other online platforms. It uses natural language processing and machine learning to identify relevant posts and conversations, and then notifies users when there is a match. ChoiceChaser can help businesses save time and energy by automating the process of lead generation, and it can also help them reach a wider audience of potential customers.
Intercom
Intercom is a customer engagement platform that helps businesses build better relationships with their customers through personalized messaging, automated support, and self-service help. Intercom's knowledge base software is a powerful tool that allows businesses to create and manage a comprehensive knowledge base that can help customers find answers to their questions quickly and easily. With Intercom's knowledge base software, businesses can reduce support volume, increase efficiency, and deliver personalized support at scale.
For similar jobs
Dialpad
Dialpad is a leading Customer Intelligence Platform that offers AI-powered solutions for contact centers, sales teams, and business communications. It provides features like AI voice, video meetings, chatbots, sales intelligence, collaboration tools, and more. Dialpad aims to streamline workflows, enhance customer interactions, and boost sales productivity through its innovative AI technology.
Hostcomm
Hostcomm is an AI application that offers a range of AI-driven solutions for customer service, contact centers, and business communications. The platform provides services such as AI customer service agents, predictive dialers, remote visual assistance, and interaction analytics. Hostcomm aims to enhance customer service experiences by blending traditional and AI-driven communications seamlessly. The company is trusted by business users from various industries and offers cloud contact center software that leverages automation, digitalization, and AI technology to transform business processes and drive growth.
EdgeTier
EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.
UJET
UJET is a cloud-based contact center platform that provides a variety of features to help businesses improve their customer experience. These features include omnichannel support, AI-powered virtual agents, and real-time analytics. UJET is designed to be easy to use and affordable, making it a good option for businesses of all sizes.
SymTrain
SymTrain is an AI-powered platform that automates training and coaching for contact center agents. By utilizing simulations and AI technology, SymTrain offers a cost-effective solution that enhances agent performance, reduces training time, and improves overall customer satisfaction. The platform provides automated role-play scenarios, consistent feedback, and data-driven coaching to help organizations streamline their training processes and achieve better results. SymTrain revolutionizes how companies train and coach their agents, leading to increased efficiency, revenue, and customer satisfaction.
ASAPP
ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.
InsightPro
InsightPro is a workforce analytics platform specifically designed for healthcare payers. It integrates claims processing, quality assurance, training, and contact center functionalities, all powered by AI and machine learning. The platform offers capabilities such as dashboards, team productivity, workforce optimization, workload management, workforce access, real-time monitoring, and training management. InsightPro aims to improve operational efficiencies, reduce costs, enhance workforce planning, and foster team collaboration within payer organizations.
NICE
NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.
Medallia
Medallia is an AI-powered text analytics software that enables users to uncover high-impact insights and drive actions with real-time, human-centric text analytics. It offers comprehensive feedback capture, role-based reporting, AI & analytics, integrations, and enterprise-grade security. The platform helps organizations analyze unstructured data, derive hidden meanings behind words, create customizable KPIs, and build out-of-the-box topic models for various industries and use cases.
Wizu
Wizu is an AI-powered conversational survey platform that revolutionizes customer feedback collection. By leveraging artificial intelligence, Wizu offers insightful and actionable feedback through intelligent follow-up questions, enhanced engagement, and quality insights. The platform combines AI efficiency with human-centric interactions to provide personalized feedback at scale. With features like AI-driven surveys, intelligent follow-up questions, and data stories, Wizu helps businesses make informed decisions and improve customer experience management.
Sommify
Sommify is an AI sommelier application designed to help companies sell wine by providing memorable experiences to customers. The application addresses common issues in the wine industry, such as customers' preferences, lack of information, and hesitation to ask questions. Sommify leverages AI technology to automate wine pairing, generate data for optimization, and assist customers in finding the right wine. The application is trusted by industry leaders, backed by investors, and has shown significant improvements in conversion rates and customer satisfaction.
DTiQ
DTiQ is a leading provider of loss prevention and intelligent video solutions for businesses in the United States and globally. Their video surveillance and loss prevention solutions empower multi-location brands to manage critical aspects of their business remotely, resulting in increased profits. DTiQ offers SmartAudit™, SmartAnalysis, and SmartAssurance products, along with integration partners and exceptional customer support. Trusted by hundreds of brands, DTiQ helps quick service restaurants, convenience stores, and retail businesses enhance guest experience, reduce shrink, and improve operational quality.
UserTesting
UserTesting is an AI-powered Human Insight Platform that helps businesses improve customer experience by providing real-time feedback from diverse perspectives. The platform offers comprehensive testing capabilities, machine-learning powered insights, and benchmarking tools to measure performance. UserTesting enables users to target specific audiences, validate findings with confidence, and share insights across the organization. With enhanced AI-powered surveys, easy insight-sharing, and collaboration features, UserTesting streamlines the product development process and helps businesses make data-driven decisions.
PolyAI
PolyAI is a conversational AI platform that offers a lifelike, adaptable, engaging, and dynamic voice AI solution for businesses. It helps in resolving over 50% of calls and consistently delivering the best brand experience. The platform enables effortless customer experience at scale through a conversational platform that allows customers to speak naturally, interrupt, change topics, and always have a fantastic experience. PolyAI transforms call centers into revenue generators by handling calls in multiple languages, improving customer satisfaction scores, and increasing revenue through improved customer interactions.
User Evaluation
User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding and data analysis. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription services, and chat capabilities. The tool helps businesses extract valuable insights from various data sources, including audio, video, text, and CSV files, to enhance decision-making processes and improve customer experiences. User Evaluation prioritizes data security and confidentiality, ensuring that user information is protected by encryption protocols and not used for training AI models.
Olvy
Olvy is an AI-powered platform that helps businesses manage user feedback efficiently. It offers a centralized workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy turns customer feedback into actionable insights, empowering decision-making and product development. The platform enables users to stay connected to their customers' needs, improve products continuously, and understand their customers better. With features like automated feedback organization, AI-generated summaries, integrations with multiple channels, and sentiment analysis, Olvy streamlines feedback management and analysis processes for enhanced productivity and efficiency.
Waverly
Waverly is an AI tool that powers a collection of AI-native experiences to help businesses create platforms that provide more value to customers and build trust with the community. It offers user-to-user interactions, AI-powered recommendations, and dynamic AI interactions, enabling effortless collaboration, personalized content discovery, and engaging conversational interfaces. The team behind Waverly consists of AI experts, customer experience aficionados, and marketing mavens dedicated to revolutionizing customer interactions through cutting-edge AI technology.
WEVO
WEVO is an AI-powered platform that provides effortless UX research for teams. It offers two main products, WEVO Pulse for instant insights and WEVO Pro for deep insights. The platform combines AI speed with human insight to help users test, validate, and perfect every digital experience before going live. WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks by ensuring every interaction exceeds customer expectations. The platform also offers various features and solutions to help users optimize marketing campaigns, analyze content resonance, conduct competitive analysis, understand brand perception, and gain insights into new markets.
Feedbase
Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.
Dataku.ai
Dataku.ai is an advanced data extraction and analysis tool powered by AI technology. It offers seamless extraction of valuable insights from documents and texts, transforming unstructured data into structured, actionable information. The tool provides tailored data extraction solutions for various needs, such as resume extraction for streamlined recruitment processes, review insights for decoding customer sentiments, and leveraging customer data to personalize experiences. With features like market trend analysis and financial document analysis, Dataku.ai empowers users to make strategic decisions based on accurate data. The tool ensures precision, efficiency, and scalability in data processing, offering different pricing plans to cater to different user needs.
Outset
Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.
Vocads
Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.
Nyle
Nyle is an AI-powered operating system for e-commerce growth. It provides tools to generate higher profits and increase team productivity. Nyle's platform includes advanced market analysis, quantitative assessment of customer sentiment, and automated insights. It also offers collaborative dashboards and interactive modeling to facilitate decision-making and cross-functional alignment.
Phygital+
Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.