[24]7.ai

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

Multibot is an AI tool that offers AI Agents to revolutionize businesses by handling complex data, automating tasks, and enhancing customer experiences. It provides intelligent multibots, seamless integration, self-service portal, analytics, and specialized implementation services to boost sales, streamline operations, and engage customers effectively across various industries.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Superbench is an AI-powered platform designed to transform home service businesses by providing innovative technology solutions for enhanced efficiency, customer satisfaction, and growth. The platform offers AI-powered sales bots, scheduling and CRM platform, and conversational marketing analytics to automate tasks, provide instant responses, accurate quotations, and personalized service recommendations. Superbench aims to empower businesses with advanced AI technology tailored to meet their specific needs, enhancing operational visibility and customer support.

iCXeed is an AI-powered platform that offers a wide range of services to enhance customer experience and business operations. From artificial intelligence automation and analytics to digital marketing automation, AI design and operations, data analytics, and software development, iCXeed provides innovative solutions tailored to every business context. The platform also focuses on cognitive experts, eLearning curriculum design, proactive website chat, graphics, video, and animation services, contact and call center support, social media engagement, and talent as a service. With a strong emphasis on innovation and value delivery, iCXeed aims to revolutionize business processes and customer service through the integration of AI technologies and expert talent.

Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.

Aivo Conversational AI is an AI-powered suite designed for customer service and sales automation. It offers various tools like AgentBot, Live Studio, Voice, Appointment Scheduling, and more to enhance customer experiences. The platform leverages artificial intelligence to provide instant solutions, boost business growth, and create hyper-realistic avatars for engaging interactions. Aivo Suite integrates with digital channels like WhatsApp, Instagram, Twitter, and Telegram, catering to industries such as fintech, retail, telecom, and more. With features like Generative AI and conversational banking, Aivo aims to revolutionize customer engagement and provide personalized attention 24/7.

AviaryAI is an AI tool that offers outbound AI voice agents, real-time translation, and a knowledge base tailored for the financial services industry. It aims to help credit unions, insurance companies, and banks enhance customer interactions, streamline processes, and drive revenue through generative AI technology. AviaryAI is backed by Y Combinator and emphasizes secure, compliant, and ethical AI development. With a focus on deep domain expertise and quick implementation, AviaryAI enables organizations to maximize outreach, save time, and improve multilingual communication.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

Botgo is an AI chatbot development services company that offers integration solutions and virtual assistant features. It provides chatbot templates, process automation, and CRM solutions to enhance customer experiences and operational efficiency. Botgo leverages cutting-edge technology, including Natural Language Processing, to deliver intelligent and realistic conversations without the need for coding. The platform excels in automating tasks, freeing up human resources for more complex activities, and enhancing productivity. With a focus on digital transformation, Botgo empowers businesses across various industries with its advanced AI-driven process automation solution.

Vue.ai is an Enterprise AI Orchestration Platform that offers a comprehensive suite of AI solutions tailored for businesses across various industries. It provides data cleanup and organization, product tagging, content moderation, customer segmentation, personalization, automation, optimization strategies, and more. Vue.ai helps businesses improve efficiency, optimize sales processes, generate leads, manage excess inventory, and deliver personalized experiences to customers. With a focus on AI-driven transformation, Vue.ai empowers businesses to harness the power of AI to drive growth and enhance customer engagement.

Manifest AI is an AI application that offers ChatGPT, a powerful tool for individuals and businesses. ChatGPT is a large language model that can assist with various tasks such as generating creative text formats, research and development, and more. Manifest AI also provides automated quality management, customer experience design, and customer success manager services. The application aims to enhance customer service, boost sales, and improve overall business performance through AI-powered solutions.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Aiden Solutions is an AI application that provides advanced tech support and training for modern businesses. It leverages AI technology to optimize technical support and training, offering tailored AI tools for businesses to enhance support, streamline training, and drive productivity. The platform features customizable chatbots, multi-channel integration, analytics & reporting, file management, security & compliance, and message automation. Aiden Solutions is known for its efficient, intuitive, and always available support, offering 24/7 intelligent assistance to improve customer interactions and operational efficiency. The application is designed with a user-friendly interface and powerful analytics for data-driven decisions.

EBO is an advanced artificial intelligence solution that powers customer engagement with bespoke AI technology. It simplifies and automates customer engagement processes, helping businesses tackle challenges related to rising customer expectations and expensive, time-consuming tasks. EBO's AI supports various industries, offering platform and tools for exceptional customer engagement by automating key processes to optimize services and increase customer satisfaction. The platform provides end-to-end services for enterprises, driving customer engagement using data and AI power to offer an omnichannel experience and convert engagement into service satisfaction with AI automation.

My AI Front Desk is an AI phone receptionist application designed for busy businesses. It offers a virtual receptionist service that can handle calls, schedule appointments, answer questions, and provide CRM functionalities 24/7. The application is tailored to understand specific business needs and can send texts, schedule appointments, and capture missed calls efficiently. With advanced analytics and customization options, businesses can enhance customer interactions and streamline their operations with this AI-powered tool.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Infobip is a leading provider of omnichannel communications solutions, enabling businesses to connect with their customers through a variety of channels, including SMS, RCS, MMS, WhatsApp, Viber, and more. Infobip's platform is used by over 70,000 businesses worldwide, and it processes over 450 billion interactions per year. Infobip's solutions are designed to help businesses improve customer engagement, increase sales, and reduce costs.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

The website is the leading enterprise chatbot platform that offers customer service automation on messaging, email, and phone. It provides AI assistant and chat platform for multichannel marketing automation. The platform aims to turn customer service from a cost center into a growth engine by offering self-service options. It caters to various industries such as retail, education, travel, and insurance. The platform is powered by Web Spiders Inc. and offers solutions for businesses in the US, UK, Singapore, and India.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Hubtype is an enterprise chatbot platform that offers customer service automation solutions beyond text-only AI. It provides a messaging-first helpdesk, a drag-and-drop flow builder, and a customer service analytics suite to help businesses create interactive and efficient automated customer experiences. With end-to-end encryption, secure SSL Webhooks, and seamless integration with existing technologies, Hubtype aims to enhance customer satisfaction and drive sales conversions.

Cognee is an AI application that helps users build deterministic AI memory by perfecting exceptional AI apps with intelligent data management. It acts as a semantic memory layer, uncovering hidden connections within data and infusing it with company-specific language and principles. Cognee offers data ingestion and enrichment services, resulting in relevant data retrievals and lower infrastructure costs. The application is suitable for various industries, including customer engagement, EduTech, company onboarding, recruitment, marketing, and tourism.

ZeroStep is an AI tool designed to supercharge Playwright tests by leveraging the power of GPT3.5 and GPT4. It eliminates the need for CSS selectors or XPath locators, allowing users to provide plain-text instructions for actions. ZeroStep seamlessly integrates AI into Playwright tests, making them simpler and more resilient to changes. The tool enables users to script complex interactions, assertions, and automate various tasks without the need for traditional selectors.

Quant-Tek.AI is a premier provider of conversational artificial intelligence tools, empowering businesses with human-like voice AI solutions. Their mission is to revolutionize the way businesses interact with customers by providing intelligent solutions that automate communication and enhance customer experience. They aim to drive efficiency, improve customer satisfaction, and foster growth through cutting-edge AI technology. Quant-Tek.AI values innovation, excellence, integrity, and collaboration in their pursuit of AI innovation and shaping the future of business communication.

Libromi Connect is an AI-powered WhatsApp cloud business platform that offers advanced features to streamline customer engagement and automate interactions. It provides a no-code chatbot builder, native eCommerce integration within WhatsApp, bulk messaging capabilities, and a GPT4 AI chatbot. The platform also includes a team inbox for multi-agent chat support and CRM features for sales and support chat. Libromi Connect aims to revolutionize online shopping and customer service by leveraging the power of AI and WhatsApp's popularity.

ReyoAI is the ultimate all-in-one platform for generating AI content. It offers a wide range of AI tools such as AI Article Wizard, AI Image Generator, AI Writer, AI Assistant, and more to help users create SEO-optimized articles, images, videos, and engaging content effortlessly. With features like personalized brand voice transformation, chatbot builder, and access to bonus marketing platforms, ReyoAI empowers businesses and content creators to enhance their digital marketing strategies, automate customer interactions, and gain valuable insights through advanced analytics.

IntelePeer is a Customer Communications Automation Platform that offers various AI-powered solutions for contact centers, enterprises, and industries such as education, financial services, healthcare, retail, transportation, and utilities. The platform provides automation tools to enhance customer interactions, improve operational efficiency, and deliver personalized experiences. With features like SmartAgent, SmartEngage, SmartOffice, SmartCommunicator, and SmartWorker, IntelePeer aims to revolutionize communication workflows and optimize ROI through generative AI technology.

Instant Flow is a powerful AI tool designed to help users manage their Instagram profiles efficiently. With features like Instagram automation, content planning, and AI agents, Instant Flow allows users to send DMs, schedule content, and manage conversations using artificial intelligence. The tool is trusted by over 3000 users worldwide and offers real profiles targeting, one-click setup, and personalized interactions to connect with ideal customers. Instant Flow is the go-to solution for Instagrammers, agencies, and businesses looking to scale their online presence effortlessly.

Qualified is an AI-powered platform that specializes in inbound pipeline generation. The platform offers a range of AI-driven features such as AI SDR (Sales Development Representative), AI Conversations, AI Email, AI Meetings, AI Offers, and AI Signals. Qualified leverages AI technology to deliver personalized marketing offers, schedule sales meetings, understand account-based buying intent, and provide custom website experiences. The platform aims to revolutionize the way businesses generate leads and engage with potential customers through intelligent automation and real-time interactions.

Qualifyed is an AI predictive audiences and lead scoring platform designed for sales professionals. The platform leverages machine learning to analyze data and target individuals with the highest probability of conversion. By optimizing advertising strategies across various channels, Qualifyed helps businesses reduce customer acquisition costs, increase online conversions, and enhance the efficiency of offline sales teams. With a proven track record of success, Qualifyed is a valuable tool for companies looking to drive qualified leads and improve their sales performance.

Colibri.ai is an AI meeting notes and conversation intelligence tool that provides AI-generated notes for everyone, sales co-pilot for sales success, and Colibri Legal for depositions and court reporting. It offers features such as AI meeting summaries, AI-powered agendas, searchable call library, conversation intelligence, and integrations with various tools. Colibri.ai uses advanced machine learning models for accurate transcription, provides real-time AI assistance during meetings, and leverages generative AI for creating content. Users can automate note-taking, get AI-generated summaries, and unlock conversation insights to improve meeting efficiency and sales performance.

Attention is an AI-powered sales tool that helps sales teams improve their performance. It provides real-time coaching, insights, and automation to help reps close more deals and increase revenue. Attention integrates with your existing CRM and sales tools, making it easy to get started and see results.

Gong is a revenue intelligence platform that helps businesses maximize their revenue potential by providing them with the deepest understanding of their sales conversations, the most accurate AI models, and the largest integration ecosystem on the market. Gong's AI-powered insights help businesses save time on call reviews, improve deal predictability, and increase win rates. Gong is trusted by over 4,000 customers across industries, geographies, and sizes, including Snowflake, TEKSystems, LinkedIn, ADP, and Shopify.

Clari is a revenue operations platform that helps businesses track, forecast, and close deals. It provides a unified view of the sales pipeline, allowing teams to identify and address potential problems early on. Clari also uses artificial intelligence to surface insights and recommendations, helping businesses improve their sales performance.

The website is a platform offering generative AI insights, technology, and applications for enterprise solutions. It provides expertise and perspectives to create impactful solutions across various industries such as healthcare, pharmaceuticals, biotech, and more. The platform offers end-to-end solutions for healthcare R&D innovation, digital health, and personalized buying experiences. It also focuses on AI & Analytics, digital transformation, life sciences R&D, marketing strategies, sales effectiveness, and value strategy. The website aims to help businesses leverage generative AI to drive productivity, make better decisions, and achieve tangible outcomes.

GoBots is an AI-powered solution designed to enhance sales for e-commerce businesses by leveraging cutting-edge technology such as Artificial Intelligence (AI) to optimize customer service through questions and answers. The platform aims to make operations more efficient and profitable for marketplace retailers. With features like AI-driven responses, automatic messages, detailed reports, categorization of messages, and a user-friendly dashboard, GoBots offers a comprehensive solution for managing marketplace inquiries effectively.

Mindtickle is an AI-powered Sales Enablement & Revenue Productivity Platform designed to help organizations improve sales performance through training, coaching, content management, and analytics. The platform offers a comprehensive suite of tools to enhance sales readiness, optimize sales operations, and drive revenue growth. With features like Conversation Intelligence, Sales Forecasting, Digital Sales Rooms, and Analytics & Dashboards, Mindtickle empowers sales teams to achieve their targets efficiently. The platform is known for its ability to personalize training, increase revenue productivity, and reduce ramp time for new reps, ultimately leading to improved sales outcomes and customer satisfaction.

BrainBlend AI is a user-friendly AI content generation and automation platform that aims to revolutionize the way digital content is created and interacted with. The platform offers tools like DescribeIt for product descriptions, PostIt for social media posts, and ToneShift for adjusting text tones. In addition to individual tools, BrainBlend AI provides specialized services for businesses seeking custom AI solutions, such as AI automation, client-facing chatbots, and AI-driven data insights.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.

Ativa.ai is an AI tool that specializes in transforming digital prospecting into sales for B2B companies with complex and consultative sales processes. The tool leverages artificial intelligence to automate communication across various digital channels, enabling businesses to scale their prospecting efforts effectively. Ativa.ai offers personalized multi-channel prospecting, sales algorithms, and customized projects for large enterprises. The tool aims to streamline commercial tasks, generate scalable results, and enhance visibility in the business landscape.

Replient.ai is an AI-powered platform that automates customer support on social media. It transforms social media communication and advertising campaigns into success stories by leveraging AI to automate customer interactions and manage them 24/7. Replient intensifies customer interactions, protects online reputation, scales customer support, and maintains brand voice consistently across all channels effortlessly and without additional personnel costs. It utilizes artificial intelligence to quickly and automatically respond to comments, maximize the potential of social interactions, and strengthen customer relationships. The software helps minimize negative impacts on advertisements by reacting swiftly and automatically to comments, leading to cost savings and increased efficiency in customer support. Replient ensures brand voice compliance in customer communication, regardless of interaction volume or employee quality, and offers comprehensive multilingual support for improved customer satisfaction and seamless communication.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

GoBots is an AI-powered solution designed to enhance sales for e-commerce businesses by leveraging cutting-edge technology such as Artificial Intelligence (AI) to optimize customer service through questions and answers. The platform aims to make operations more efficient and profitable for marketplace retailers. With features like AI-driven responses, automatic messages, detailed reports, categorization of messages, and a user-friendly dashboard, GoBots offers a comprehensive solution for managing marketplace inquiries effectively.

Oncely.ai is an AI tool that offers lifetime access to ChatGPT and other AI business software deals. It is a platform where users can discover, buy, and sell exclusive AI lifetime deals to enhance their businesses. The website features giveaways, discounts, and a variety of AI tools to help users elevate their business operations.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

CoSupport AI is an all-in-one generative AI solution for customer support, offering custom AI models, unlimited user access, non-hallucinating AI, transparent pricing, and enterprise-grade security. It provides autonomous AI agents that handle customer inquiries with high accuracy, redefining customer support efficiency and productivity. The AI solution automates routine queries, enhances agent productivity, and delivers AI-driven insights and analytics. CoSupport AI is recognized for its advanced features, cost savings, and scalability, making it a go-to solution for modern customer support across various industries.

Revealr is an AI-powered application that focuses on digitalization for business documents. It offers solutions for transforming, complying, and managing various types of documents using AI technology. Revealr helps organizations unlock knowledge from Word and PDF documents, leverage SharePoint investments, and apply AI in a trusted ecosystem to analyze and explain content. The application aims to deliver real-time access to policies and procedures, reduce costs and risks associated with managing brand portfolios, and empower remote workforces with secure information access. Revealr caters to industries such as financial services, government, insurance, and legal sectors, providing digital solutions to improve compliance, reduce risk, and enhance customer experience.

Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.

Dialpad is an AI-powered customer communications platform that offers various solutions such as cloud-based support, sales outreach, and contact center services. It leverages artificial intelligence to enhance productivity, expedite onboarding, simplify coaching, and deliver exceptional customer experiences. Dialpad caters to industries like retail, insurance, technology, healthcare, and more, empowering teams to grow top-tier support and sales teams. With over 70 integrations, Dialpad aims to provide a seamless and efficient communication experience for businesses of all sizes.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.