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[24]7.ai
Delivering AI-powered customer experiences
![[24]7.ai screenshot](/screenshots/247.ai.jpg)
The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.
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Features
- Conversation Automation
- Omnichannel Contact Center Platform
- Workforce Engagement
- Campaign Management
- Conversation Insights
Advantages
- Enhanced customer experience
- Improved operational efficiency
- Personalized interactions
- Advanced analytics
- AI-powered automation
Disadvantages
- May require training for optimal use
- Dependence on AI technology
- Potential for technical issues
Frequently Asked Questions
-
Q:What services does [24]7.ai offer?
A:The platform offers CX solutions, managed customer engagement, analytics, and professional services. -
Q:How can [24]7.ai improve customer experience?
A:[24]7.ai enhances customer experience through AI-powered automation, personalized interactions, and advanced analytics. -
Q:Is [24]7.ai suitable for all industries?
A:Yes, [24]7.ai caters to various industries including retail, healthcare, financial services, and more.
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[24]7.ai
The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.
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[24]7.ai
The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.
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[24]7.ai
The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.
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interface.ai
interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.
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Talkdesk
Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.
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GoBots
GoBots is an AI-powered solution designed to enhance sales for e-commerce businesses by leveraging cutting-edge technology such as Artificial Intelligence (AI) to optimize customer service through questions and answers. The platform aims to make operations more efficient and profitable for marketplace retailers. With features like AI-driven responses, automatic messages, detailed reports, categorization of messages, and a user-friendly dashboard, GoBots offers a comprehensive solution for managing marketplace inquiries effectively.
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Oncely.ai
Oncely.ai is an AI tool that offers lifetime access to ChatGPT and other AI business software deals. It is a platform where users can discover, buy, and sell exclusive AI lifetime deals to enhance their businesses. The website features giveaways, discounts, and a variety of AI tools to help users elevate their business operations.
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NICE
NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.
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CoSupport AI
CoSupport AI is an all-in-one generative AI solution for customer support, offering custom AI models, unlimited user access, non-hallucinating AI, transparent pricing, and enterprise-grade security. It provides autonomous AI agents that handle customer inquiries with high accuracy, redefining customer support efficiency and productivity. The AI solution automates routine queries, enhances agent productivity, and delivers AI-driven insights and analytics. CoSupport AI is recognized for its advanced features, cost savings, and scalability, making it a go-to solution for modern customer support across various industries.
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Revealr
Revealr is an AI-powered application that focuses on digitalization for business documents. It offers solutions for transforming, complying, and managing various types of documents using AI technology. Revealr helps organizations unlock knowledge from Word and PDF documents, leverage SharePoint investments, and apply AI in a trusted ecosystem to analyze and explain content. The application aims to deliver real-time access to policies and procedures, reduce costs and risks associated with managing brand portfolios, and empower remote workforces with secure information access. Revealr caters to industries such as financial services, government, insurance, and legal sectors, providing digital solutions to improve compliance, reduce risk, and enhance customer experience.
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Unitary Virtual Agents
Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.
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Dialpad
Dialpad is an AI-powered customer communications platform that offers various solutions such as cloud-based support, sales outreach, and contact center services. It leverages artificial intelligence to streamline communication processes, provide in-call coaching, and deliver insights to enhance team productivity. Dialpad caters to industries like retail, insurance, technology, healthcare, and more, aiming to empower teams and deliver exceptional customer experiences.
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Collab
Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.
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Cresta AI
Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.
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Level AI
Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.
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Infinity Call Analytics Software
Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.
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Prosodica
Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.
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NICE CXone
NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.
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Genesys
Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.
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Prosodica
Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.
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Teneo.ai
Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.