Collab

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

ChatSumo is a cutting-edge chatbot solution that offers custom ChatGPT models for agencies to integrate into client websites. It empowers agencies to elevate interactions, capture leads, and engage audiences 24/7. With features like Answer Revision, Confidence Scoring, and platform harmony, ChatSumo ensures precise and reliable customer interactions. The tool allows effortless customization of chatbot appearance and user experience, aligning seamlessly with brand identity. Trusted by 15+ agencies worldwide, ChatSumo provides a versatile and powerful solution for communication across platforms.

Sprinklr is a unified customer experience management platform that uses AI to help businesses deliver better customer experiences across all channels. It offers a range of features, including social media management, customer service, marketing automation, and analytics. Sprinklr is used by some of the world's largest brands, including Nike, McDonald's, and Microsoft.

GPT Builders is a platform offering customizable GPT models to create personalized AI tools for various tasks. The directory includes mini ChatGPTs trained for specific functions like customer service and market research. With multi-model agents, privacy controls, seamless integration, flexibility, memory, personalized communication, increased efficiency, and API access, businesses can enhance operations and decision-making. The application empowers users to navigate market trends, identify leads, and catalyze conversions, leading to improved efficiency, customer satisfaction, and growth.

Merge is a unified platform offering a single API for seamless integration of various functions such as HR, Payroll, Accounting, Ticketing, CRM, and ATS. It enables users to easily connect and synchronize data across multiple systems, empowering businesses to streamline processes and enhance productivity. Merge simplifies the complexities of integrating different software solutions, providing a comprehensive solution for companies looking to optimize their operations and leverage data-driven insights.

Glassix is an AI-powered customer communication and messaging platform that helps businesses manage all their customer conversations from a single inbox. It offers a range of features, including a conversation routing engine, cross-channel continuity, customer conversation history, and rich media & large files sharing. Glassix also offers a visual chatbot builder that allows businesses to create automated flows coupled with Conversational AI, and deploy them to all channels with just one click. With Glassix, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.

Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

Mendable is an AI-powered search tool that helps businesses answer customer and employee questions by training a secure AI on their technical resources. It offers a variety of features such as answer correction, custom prompt edits, and model creativity control, allowing businesses to customize the AI to fit their specific needs. Mendable also provides enterprise-grade security features such as RBAC, SSO, and BYOK, ensuring the security and privacy of sensitive data.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

CommodityAI is a web-based platform that uses AI, automation, and collaboration tools to help businesses manage their commodity shipments and supply chains more efficiently. The platform offers a range of features, including shipment management automation, intelligent document processing, stakeholder collaboration, and supply-chain automation. CommodityAI can help businesses improve data accuracy, eliminate manual processes, and streamline communication and collaboration. The platform is designed for the commodities industry and offers commodity-specific automations, ERP integration, and AI-powered insights.

Kursaha is an AI-powered customer engagement and acquisition platform that helps businesses connect with their audiences in a personalized and meaningful way. It offers a range of features such as chat automation, OTP automation, real-time analytics, audience segmentation, and content generation. Kursaha integrates with various tools and systems, making it a comprehensive solution for marketing, data, and product teams.

SYSTRAN is a professional translation tool that enables multilingual communication and collaboration, providing fast, accurate, and enhanced machine translations for various industries. It offers solutions for global customer service and support, forensics and eDiscovery, content localization, education and eLearning, and big data analysis for government. The tool also includes features like machine translation server, private cloud solutions, model training, and API integration, ensuring efficient and secure online translation. With over 50 years of expertise, SYSTRAN leverages AI technology to deliver precise translations tailored to meet diverse business needs.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

Attio is a powerful and flexible customer relationship management (CRM) tool designed to empower businesses to build their own customized CRM systems. With Attio, users can create their dream CRM using templates, customize workflows, scale their business with enriched data and integrations, and analyze real-time reports. The tool offers features like permission control, real-time collaboration, note-taking, quick actions, automatic enrichment, Chrome extension, contact analysis, and filters. Attio is loved by builders for its collaboration features and flexibility, making it a popular choice for managing customer relationships effectively.

Mnemonic AI is an advanced Customer Intelligence AI tool that specializes in creating AI Personas and Digital Twin of the Customer. It helps organizations of all sizes better understand individuals by developing artificial intelligence solutions to tailor messages to their state of mind. The tool is fully automated, data-driven, and offers psychographics insights, integrations, and case studies to enhance customer centricity and marketing strategies.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Sales Closer AI is an AI-powered sales tool designed to help businesses scale their sales operations by creating AI agents capable of handling various tasks such as phone calls, scheduling, and conducting personalized discovery calls. The tool integrates seamlessly with existing CRM and marketing tools, enabling users to uncover customer pain points, build rapport, and deliver interactive demos in multiple languages. Sales Closer AI continuously learns and optimizes its approach, providing detailed notes for future reference and boosting conversion rates across different industries.

Yepp AI is an AI-powered marketing intelligence platform designed to drive company growth and generate more leads. It is tailored to align with marketing team workflows, integrating with unique processes from content creation to data analysis. Yepp AI helps users overcome challenges such as smaller teams, tighter budgets, and the need for more profit by sparking greater engagement and providing marketing automation solutions.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

FINIITE AI is a retail and brand marketing solution that uses AI to help businesses grow their sales and improve customer experience. The company's flagship product is a product recommendation engine that uses AI to personalize product recommendations for each customer. FINIITE AI also offers a suite of other AI-powered solutions, including a skin check tool, a customer data insights platform, and a CRM integration. FINIITE AI's solutions are used by businesses of all sizes, from small businesses to large enterprises.

Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

Chat Thing is a platform that allows users to create custom AI chatbots trained on their own data. These chatbots can be used for a variety of purposes, such as customer support, lead generation, research, and more. Chat Thing provides a variety of features to make it easy to create and manage chatbots, including a user-friendly interface, powerful training tools, and advanced analytics. With Chat Thing, businesses can save time and money by automating their customer interactions and providing personalized support to their customers.

Aidaptive provides an end-to-end Artificial Intelligence (AI) and Machine Learning Platform powering High-Efficiency Commerce. Its autonomous intelligence platform for digital commerce uses world-leading machine learning technology to upgrade businesses from data-driven to intelligence-driven.

Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.

rocketAI is an AI-powered platform that helps businesses create high-quality visuals and copywriting for their marketing campaigns. With rocketAI, businesses can generate product photoshoots, product designs, and social media posts that are tailored to their brand style. rocketAI is easy to use and affordable, making it a great option for businesses of all sizes.

Tresl Segments is an AI-powered customer segmentation and marketing app for Shopify. It helps businesses uncover profitable audiences, simplify segmented campaigns, and discover customer insights backed by data science. With Segments, you can sync lists to anywhere, generate reports with ease, and predict and chart trends with product insights.

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

By the Numbers is a data-driven Shopify insights and analytics app that helps businesses understand their audience, make better targeted campaigns, and automate actions through integrations. The app uses AI and data to provide users with the reports they need to make data-driven decisions. By the Numbers offers a variety of features, including:

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

Gupshup is a conversational engagement platform that helps businesses connect with customers across multiple channels, including SMS, WhatsApp, and web chat. It offers a range of features to help businesses automate and personalize their customer interactions, including chatbots, CRM integration, and analytics.

Productly is an AI-powered sales tool that helps businesses boost their sales performance. It uses machine learning to analyze customer data and identify opportunities for growth. Productly provides personalized recommendations for each customer, helping sales teams close more deals and increase revenue.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

FutureTools.io is an AI-powered platform that helps businesses automate their workflows, improve their productivity, and make better decisions. With FutureTools.io, businesses can access a suite of AI tools that can be used to automate tasks such as data entry, customer service, and marketing. FutureTools.io also provides businesses with access to a team of AI experts who can help them implement and use AI solutions.

LivePerson is a conversational AI platform that helps businesses deliver personalized digital experiences. It offers a range of features, including a chatbot builder, natural language processing, and analytics. LivePerson's platform is used by businesses of all sizes, across a variety of industries, to improve customer service, sales, and marketing.

Factori is a data intelligence platform designed for an AI-first world, offering a wide range of products and datasets to empower businesses with advanced data insights. It enables users to uncover movement trends, reach customers effectively, drive data-driven insights, personalize experiences, and target the right consumers with unique segments. Factori is trusted by global businesses for all their data requirements, providing high-quality data to improve predictive and causal models.

Image Marketing Group is an AI-powered marketing agency that offers comprehensive branding, content marketing, SEO, website design and development, PPC advertising, AI services, design services, training services, and consulting. They specialize in transforming brands through storytelling, AI integration, visual design, and strategic marketing campaigns. With over 25 years of experience, they provide tailored solutions to enhance brand visibility, customer engagement, and business growth.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

The Personalized GPT Service is an AI-powered tool that simplifies Twitter conversations. It offers a unique and tailored experience for users looking to enhance their interactions on the platform. By leveraging advanced AI technology, this service provides personalized responses and suggestions to improve engagement and communication on Twitter. The tool is designed to streamline the process of managing conversations, making it easier for users to connect with others and build meaningful relationships online. With a focus on user experience and innovation, the Personalized GPT Service is a valuable resource for individuals seeking to optimize their Twitter interactions.

Emotion Logic Ltd is an AI application that specializes in genuine emotion detection from voice data. Their technology elevates applications across diverse sectors, including fraud investigations, healthcare, education, and customer service. Emotion Logic provides valuable insights into users' genuine emotions through voice analysis, surpassing tone, language, and cultural barriers.

AIJ is an AI tool designed to streamline the job application process by automating tasks such as job search, application submission, and answering frequently asked questions. Users can save time and energy by letting AIJ handle these tasks efficiently. The tool also allows users to correct AI mistakes and save common questions for AI to answer. With pricing plans available, AIJ aims to simplify the job application process for users.

Blink & Shop is an AI Shopping Assistant that helps users shop for a wide range of products based on their specific needs and preferences. The tool offers a personalized shopping experience by categorizing products for different purposes and occasions. Users can compare products, access buying guides, and make informed purchasing decisions. Blink & Shop is designed to streamline the shopping process and provide unbiased product recommendations to enhance the overall shopping experience.

The AI Ordering Assistant for Restaurants, known as Eva, is a cutting-edge AI application designed to transform restaurant operations by automating orders, reservations, catering, and customer support. Eva supports multiple languages, integrates with various POS systems, and provides real-time insights and reports to streamline restaurant operations and enhance customer experience. With Eva, restaurants can boost orders, improve efficiency, and personalize customer interactions, ultimately leading to increased customer satisfaction and sales.

The website is a simple web application for a counter built using Vue.js. It allows users to increment and reset a count displayed on the screen. The application is designed with a modern and visually appealing user interface, making it easy to use and interact with.

StoryFile is a Conversational Video AI SaaS Technology platform designed for both educational and business solutions. It offers an interactive medium called a storyfile, making AI more human by enabling videos that can talk back. The platform helps businesses adopt artificial intelligence to enhance user engagement and provide personalized experiences.

Kapa.ai is an AI documentation assistant that provides instant AI answers to technical questions. It turns knowledge bases into reliable AI assistants powered by large language models, helping organizations improve user experience by eliminating response waiting time and identifying documentation gaps. The platform offers off-the-shelf integrations, feedback loop for improved answers, and automatic updates to stay current with changes in documentation.

VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as market insight, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform empowers Amazon sellers to understand customer needs, develop better products, and enhance services. With AI-powered chatbots and analysis tools, VOC AI helps businesses gain actionable insights, improve customer satisfaction, and boost sales performance.

Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It allows businesses to interact with customers or guests via gestures, make intelligent decisions, and generate valuable statistical reports using artificial intelligence. Gestualy offers touchless interaction, immediate feedback, anonymized reports on satisfaction, gender, mood, and age, as well as data protection compliance. The application is suitable for various industries, including restaurants, events, and healthcare.