Collab

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

InteliConvo® is a state-of-the-art AI-powered speech analytics and automation platform that enables businesses to process and analyze recorded customer conversations. It provides valuable insights into customer buying patterns, intents, sentiments, and feedback, which can be utilized to automate workflows, improve team performance, accelerate sales, enhance debt collections, boost customer experience, and ensure compliance. The platform offers features like multilingual support, flexible deployment options, hot lead identification, debt default prediction, brand building insights, and compliance monitoring.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

ClearPoint is a strategic planning and execution software designed to drive change and streamline strategy for organizations of all sizes. It offers a robust platform with features such as data collection automation, extensive integrations, customized reporting, data security, artificial intelligence capabilities, analytics, automation, and real-time collaboration. ClearPoint provides solutions for strategy planning, business reporting, OKR management, organizational alignment, project management, and data visualization. The application is known for its user-friendly interface, flexibility, and ability to support any strategic framework or reporting structure. With over 12,000 users worldwide, ClearPoint is a trusted partner in strategy execution, offering personalized support and guidance from strategy experts. Powered by process automation and AI, ClearPoint helps organizations achieve their goals faster and more efficiently from one centralized platform.

AppsFlyer is an AI-powered platform that focuses on customer experience, engagement, and deep linking. It offers a comprehensive suite of measurement tools to track actions on mobile, web, and CTV, optimize creative performance using AI, and analyze marketing analytics. The platform helps businesses understand their mobile marketing ROI, prove the value of marketing campaigns, and boost revenue through exceptional customer experiences. AppsFlyer also provides solutions for audience segmentation, fraud protection, data collaboration, and partner marketplace integration. With a strong emphasis on privacy and security, AppsFlyer enables users to create personalized, contextual experiences that drive user acquisition, retention, and revenue.

Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

Mendable is an AI-powered search tool that helps businesses answer customer and employee questions by training a secure AI on their technical resources. It offers a variety of features such as answer correction, custom prompt edits, and model creativity control, allowing businesses to customize the AI to fit their specific needs. Mendable also provides enterprise-grade security features such as RBAC, SSO, and BYOK, ensuring the security and privacy of sensitive data.

Vee is an intelligent conversational AI tool that serves as a virtual consultant for businesses. It has the capability to effectively handle outbound calls, client support processes, and various business tasks. Vee combines cutting-edge artificial intelligence technology with the experience of millions of real conversations to enhance business efficacy and streamline operations.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

CommodityAI is a web-based platform that uses AI, automation, and collaboration tools to help businesses manage their commodity shipments and supply chains more efficiently. The platform offers a range of features, including shipment management automation, intelligent document processing, stakeholder collaboration, and supply-chain automation. CommodityAI can help businesses improve data accuracy, eliminate manual processes, and streamline communication and collaboration. The platform is designed for the commodities industry and offers commodity-specific automations, ERP integration, and AI-powered insights.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

Olvy is an AI-powered platform designed to help businesses manage user feedback efficiently. It offers a comprehensive solution for collecting and organizing feedback from various sources such as surveys, interviews, reviews, support tickets, and sales calls. By leveraging state-of-the-art AI technology, Olvy transforms raw feedback into actionable insights, enabling companies to make data-driven decisions and continuously improve their products. The platform streamlines feedback analysis, automates data processing, and provides valuable reports to enhance customer understanding and product development.

SYSTRAN is a professional translation tool that enables multilingual communication and collaboration, providing fast, accurate, and enhanced machine translations for various industries. It offers solutions for global customer service and support, forensics and eDiscovery, content localization, education and eLearning, and big data analysis for government. The tool also includes features like machine translation server, private cloud solutions, model training, and API integration, ensuring efficient and secure online translation. With over 50 years of expertise, SYSTRAN leverages AI technology to deliver precise translations tailored to meet diverse business needs.

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

Aragon.ai is an innovative AI tool that leverages advanced machine learning algorithms to provide intelligent solutions for businesses. It offers a wide range of features such as natural language processing, sentiment analysis, image recognition, predictive analytics, and personalized recommendations. With Aragon.ai, users can streamline their decision-making processes, gain valuable insights from data, and enhance customer experiences. The platform is user-friendly and customizable, making it suitable for various industries including e-commerce, marketing, finance, and healthcare.

Gitlights is a powerful Git analytics tool that leverages AI and NLP algorithms to provide enriched insights on commits, pull requests, and developer skills. It empowers teams with advanced analytics and insights, revolutionizing the development process. Gitlights offers features such as insightful commits and pull requests dashboard, advanced developer skills analysis, strategic investment balance monitoring, collaborative developers map, and benchmarking comparison with other teams. With Gitlights, users can stay ahead with comparative data, receive smart notifications, and make informed decisions based on precise and detailed data. The tool aims to provide a holistic view of a development team's activity, driving strategic decision-making, continuous improvement, and excellence in collaboration.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Sales Closer AI is an AI-powered sales tool designed to help businesses scale their sales operations by creating AI agents capable of handling various tasks such as phone calls, scheduling, and conducting personalized discovery calls. The tool integrates seamlessly with existing CRM and marketing tools, enabling users to uncover customer pain points, build rapport, and deliver interactive demos in multiple languages. Sales Closer AI continuously learns and optimizes its approach, providing detailed notes for future reference and boosting conversion rates across different industries.

Yepp AI is an AI-powered marketing intelligence platform designed to drive company growth and generate more leads. It is tailored to align with marketing team workflows, integrating with unique processes from content creation to data analysis. Yepp AI helps users overcome challenges such as smaller teams, tighter budgets, and the need for more profit by sparking greater engagement and providing marketing automation solutions.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

FINIITE AI is a retail and brand marketing solution that uses AI to help businesses grow their sales and improve customer experience. The company's flagship product is a product recommendation engine that uses AI to personalize product recommendations for each customer. FINIITE AI also offers a suite of other AI-powered solutions, including a skin check tool, a customer data insights platform, and a CRM integration. FINIITE AI's solutions are used by businesses of all sizes, from small businesses to large enterprises.

Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

Chat Thing is a platform that allows users to create custom AI chatbots trained on their own data. These chatbots can be used for a variety of purposes, such as customer support, lead generation, research, and more. Chat Thing provides a variety of features to make it easy to create and manage chatbots, including a user-friendly interface, powerful training tools, and advanced analytics. With Chat Thing, businesses can save time and money by automating their customer interactions and providing personalized support to their customers.

Aidaptive provides an end-to-end Artificial Intelligence (AI) and Machine Learning Platform powering High-Efficiency Commerce. Its autonomous intelligence platform for digital commerce uses world-leading machine learning technology to upgrade businesses from data-driven to intelligence-driven.

Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.

rocketAI is an AI-powered platform that helps businesses create high-quality visuals and copywriting for their marketing campaigns. With rocketAI, businesses can generate product photoshoots, product designs, and social media posts that are tailored to their brand style. rocketAI is easy to use and affordable, making it a great option for businesses of all sizes.

Tresl Segments is an AI-powered customer segmentation and marketing app for Shopify. It helps businesses uncover profitable audiences, simplify segmented campaigns, and discover customer insights backed by data science. With Segments, you can sync lists to anywhere, generate reports with ease, and predict and chart trends with product insights.

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

By the Numbers is a data-driven Shopify insights and analytics app that helps businesses understand their audience, make better targeted campaigns, and automate actions through integrations. The app uses AI and data to provide users with the reports they need to make data-driven decisions. By the Numbers offers a variety of features, including:

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

Gupshup is a conversational engagement platform that helps businesses connect with customers across multiple channels, including SMS, WhatsApp, and web chat. It offers a range of features to help businesses automate and personalize their customer interactions, including chatbots, CRM integration, and analytics.

Productly is an AI-powered sales tool that helps businesses boost their sales performance. It uses machine learning to analyze customer data and identify opportunities for growth. Productly provides personalized recommendations for each customer, helping sales teams close more deals and increase revenue.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

FutureTools.io is an AI-powered platform that helps businesses automate their workflows, improve their productivity, and make better decisions. With FutureTools.io, businesses can access a suite of AI tools that can be used to automate tasks such as data entry, customer service, and marketing. FutureTools.io also provides businesses with access to a team of AI experts who can help them implement and use AI solutions.

LivePerson is a conversational AI platform that helps businesses deliver personalized digital experiences. It offers a range of features, including a chatbot builder, natural language processing, and analytics. LivePerson's platform is used by businesses of all sizes, across a variety of industries, to improve customer service, sales, and marketing.

Factori is a data intelligence platform designed for an AI-first world, offering a wide range of products and datasets to empower businesses with advanced data insights. It enables users to uncover movement trends, reach customers effectively, drive data-driven insights, personalize experiences, and target the right consumers with unique segments. Factori is trusted by global businesses for all their data requirements, providing high-quality data to improve predictive and causal models.

Image Marketing Group is an AI-powered marketing agency that offers comprehensive branding, content marketing, SEO, website design and development, PPC advertising, AI services, design services, training services, and consulting. They specialize in transforming brands through storytelling, AI integration, visual design, and strategic marketing campaigns. With over 25 years of experience, they provide tailored solutions to enhance brand visibility, customer engagement, and business growth.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Optimove is a Customer-Led Marketing Platform that leverages a real-time Customer Data Platform (CDP) to orchestrate personalized multichannel campaigns optimized by AI. It enables businesses to deliver personalized experiences in real-time across various channels such as web, app, and marketing channels. With a focus on customer-led marketing, Optimove helps brands improve customer KPIs through data-driven campaigns and top-tier personalization. The platform offers a range of resources, including industry benchmarks, marketing guides, success stories, and best practices, to help users achieve marketing mastery.

Dialpad is an AI-powered customer communications platform that offers various solutions such as cloud-based support, sales outreach, and contact center services. It leverages artificial intelligence to streamline communication processes, provide in-call coaching, and deliver insights to enhance team productivity. Dialpad caters to industries like retail, insurance, technology, healthcare, and more, aiming to empower teams and deliver exceptional customer experiences.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

ElevateAI by NICE is a market-leading AI-powered speech-to-text application that offers transcription models, Generative AI, Enlighten AI, and CX AI features. It provides insights by pairing free Generative AI with NICE's transcription models to uncover hidden insights in data. ElevateAI aims to make AI-powered technology accessible for all, with easy integration, deployment, and user-friendly APIs. The application is designed to help contact centers leverage the power of AI for enhanced customer experiences and innovation.

Medallia is a real-time text analytics software that empowers organizations to derive actionable insights from customer interactions. With a focus on omnichannel analytics, Medallia's AI-powered platform enables users to identify emerging trends, prioritize key insights, and drive real-time actions. By leveraging natural language understanding and out-of-the-box topic models, Medallia offers customizable KPIs and scalable text analytics solutions for various industries. The platform aims to transform unstructured data into actionable insights to enhance customer and employee experiences.

LazyApply is an AI-powered job search tool that automates the job application process across various platforms like Linkedin, Indeed, and Ziprecruiter. It saves users hundreds of hours by streamlining applications through advanced AI job search algorithms and personalized autofill features. With LazyApply, users can apply to multiple jobs with a single click, send smart referral emails, and track all applications and emails in real-time through an analytics dashboard. The tool offers different plans to cater to different needs, with a 30-day money-back guarantee. Thousands of users have successfully automated their job search using LazyApply, resulting in increased interview chances and job offers.

Emotion Logic Ltd is an AI-powered emotion intelligence application that redefines how businesses understand emotions by analyzing genuine vocal biomarkers beyond words and sentiment analysis. The technology detects stress, confidence, honesty levels, and intent in voice, while AI provides context and insights to help organizations make fair, data-driven, and human-centric decisions. Emotion Logic offers voice-based data for deeper insights and better outcomes, creating optimal experiences for clients and employees across various industries.

AIJ is an AI tool designed to simplify the job application process by automating tasks such as job searching, application submission, and answering frequently asked questions. Users can save time and energy by letting AIJ handle these tasks efficiently. The tool also allows users to correct AI mistakes and save common questions for AI to answer. With affordable pricing plans and user-friendly features, AIJ aims to streamline the job application experience for individuals seeking employment opportunities.

Blink AI is an AI-powered gift shop and shopping assistant that helps users find the perfect gifts for various occasions and purposes. The platform offers a wide range of products, from gifts for her, him, and kids to kitchen essentials, smart home gadgets, fitness & wellness items, and more. Users can shop by occasion, compare products, access buying guides, and explore a curated selection of travel essentials. With personalized recommendations and product comparisons, Blink AI aims to simplify the gift-giving and shopping experience for users.

Eva is an AI voice ordering and call management tool designed specifically for restaurants. It offers AI-driven phone automation and order management solutions to help restaurants delight customers, reduce labor costs, and boost revenue. Eva seamlessly integrates with Square and other POS systems, providing instant activation with minimal setup. The tool automates phone orders, reservations, and customer inquiries, allowing restaurant staff to focus on delivering exceptional in-person hospitality. Eva ensures no call goes unanswered by offering 24/7 ordering and instant answers. It helps convert missed calls into loyal customers, ultimately enhancing customer experience and increasing revenue effortlessly.

Fullpath is an AI-powered Customer Data Platform (CDP) designed specifically for auto dealerships. It helps dealers organize and activate their data to create hyper-personalized customer experiences, optimize marketing campaigns, and improve sales performance. Fullpath offers features such as Data Management, Campaign Management, Data Activation, Digital Advertising, Website Engagement, VIN-Specific Ad Campaigns, Equity-Based Campaigns, and more. The platform leverages AI technology to provide deep audience segmentation, identity resolution, and powerful automations for targeted marketing. Fullpath aims to revolutionize automotive retail by integrating AI into dealership operations and enhancing customer engagement.

Bestflights.ai is an AI-powered flight booking tool that helps users find the best flight deals quickly and efficiently. By leveraging artificial intelligence algorithms, the application searches through a vast database of flights to provide users with personalized recommendations based on their preferences and budget. With a user-friendly interface, Bestflights.ai simplifies the flight booking process, saving users time and money. Whether you're looking for a last-minute flight or planning a trip in advance, Bestflights.ai is your go-to platform for hassle-free flight bookings.