Collab

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

Aiyri is an AI-driven chatbot application that streamlines tasks, enhances workflow efficiency, and boosts productivity for businesses. It offers multichannel marketing strategies, smart automation, and secure data handling. Aiyri automates routine tasks, escalates complex issues to human agents, and supports multiple languages to provide instant customer support. The application is used by various industries like insurance, manufacturing, technology, transportation, entertainment, and real estate.

Sprinklr is a unified customer experience management platform that uses AI to help businesses deliver better customer experiences across all channels. It offers a range of features, including social media management, customer service, marketing automation, and analytics. Sprinklr is used by some of the world's largest brands, including Nike, McDonald's, and Microsoft.

GPT Builders is a platform offering customizable GPT models to create personalized AI tools for various tasks. The directory includes mini ChatGPTs trained for specific functions like customer service and market research. With multi-model agents, privacy controls, seamless integration, flexibility, memory, personalized communication, increased efficiency, and API access, businesses can enhance operations and decision-making. The application empowers users to navigate market trends, identify leads, and catalyze conversions, leading to improved efficiency, customer satisfaction, and growth.

Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

Clerk Chat is a business messaging platform that enables businesses to have scalable, human-like conversations with their customers. It offers features such as customizable contact groups, AI-powered chatbots, and bulk messaging capabilities. Clerk Chat integrates with various platforms, including CRMs, compliance tools, and marketing automation software. It is designed to help businesses improve customer engagement, increase revenue, and streamline their communication processes.

Chatfuel is an advanced messaging platform that enables businesses to automate their communication on various channels, including Facebook, WhatsApp, Instagram, and their website. It offers a range of features to enhance customer engagement, sales, and support. With its AI-powered chatbots, businesses can provide personalized and efficient customer experiences, automate tasks, and drive conversions.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Rannkly is a comprehensive AI-powered platform offering review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It helps businesses collect, monitor, analyze, and respond to customer reviews, enhance brand presence on social media, streamline marketing campaigns, improve customer communication, and gather valuable data through forms. Rannkly integrates with over 100 platforms, simplifying the process of acquiring reviews, engaging with customers, and boosting revenue. The platform prioritizes data protection and offers various tools to enhance customer experience and streamline business operations.

AI Automation Agency is a powerful AI automation tool that helps businesses cut costs, scale revenue, and stay ahead of the competition by automating sales, marketing, customer support, and operations. It offers real-time data analysis, document management, business process emulation, and chat-based interactions to assist with various business tasks. The tool is customizable, integrates with other platforms, works 24x7, and learns from interactions to provide a comprehensive business management solution.

Vee is an intelligent conversational AI tool that serves as a virtual consultant for businesses, effectively handling outbound calls, client support processes, and more. By combining groundbreaking artificial intelligence technology with real-world conversational experience, Vee ensures business efficacy and seamless customer interactions. With a rich history of successful implementations across various industries, Vee is a trusted partner for companies looking to streamline their operations and enhance customer satisfaction.

SYSTRAN is a professional translation tool that enables multilingual communication and collaboration, providing fast, accurate, and enhanced machine translations for various industries. It offers solutions for global customer service and support, forensics and eDiscovery, content localization, education and eLearning, and big data analysis for government. The tool also includes features like machine translation server, private cloud solutions, model training, and API integration, ensuring efficient and secure online translation. With over 50 years of expertise, SYSTRAN leverages AI technology to deliver precise translations tailored to meet diverse business needs.

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

Verloop.io is a conversational AI platform that helps businesses automate customer support and engagement. It offers a range of features such as chatbots, voice bots, and agent assist tools. Verloop.io's AI-powered solutions are designed to improve customer experience, increase efficiency, and reduce costs.

CrawlQ AI is an advanced AI application designed to empower businesses with autonomous AI agents that understand and cater to their specific needs. It goes beyond conventional AI tools by offering personalized insights, content creation, and market research. The platform integrates top-tier AI LLMs to provide a deep understanding of customer needs and behaviors, enabling businesses to predict market trends and make informed decisions. CrawlQ AI is a partner in achieving holistic business growth, combining cutting-edge technology with human potential to help businesses reach new heights.

Eden AI is a full-stack AI platform designed for developers to efficiently create, test, and deploy AI applications. It offers unified access to a wide range of AI models, a powerful workflow builder, and advanced monitoring tools. With a focus on simplicity and centralized management, Eden AI streamlines the integration of AI technologies for various business needs, such as marketing, sales, human resources, and customer support.

Dialpad is an AI-powered customer communications platform that offers various solutions such as cloud-based support, sales outreach, and contact center services. It leverages artificial intelligence to enhance productivity, expedite onboarding, simplify coaching, and deliver exceptional customer experiences. Dialpad caters to industries like retail, insurance, technology, healthcare, and more, empowering teams to grow top-tier support and sales teams. With over 70 integrations, Dialpad aims to provide a seamless and efficient communication experience for businesses of all sizes.

User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding and data analysis. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription solutions, and chat capabilities. The tool helps businesses extract valuable insights from various data sources like audio, video, text, and CSV files, enabling them to make informed decisions and improve customer experiences.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Sales Closer AI is an AI-powered sales tool designed to help businesses scale their sales operations by creating AI agents capable of handling various tasks such as phone calls, scheduling, and conducting personalized discovery calls. The tool integrates seamlessly with existing CRM and marketing tools, enabling users to uncover customer pain points, build rapport, and deliver interactive demos in multiple languages. Sales Closer AI continuously learns and optimizes its approach, providing detailed notes for future reference and boosting conversion rates across different industries.

Yepp AI is an AI-powered marketing intelligence platform designed to drive company growth and generate more leads. It is tailored to align with marketing team workflows, integrating with unique processes from content creation to data analysis. Yepp AI helps users overcome challenges such as smaller teams, tighter budgets, and the need for more profit by sparking greater engagement and providing marketing automation solutions.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

FINIITE AI is a retail and brand marketing solution that uses AI to help businesses grow their sales and improve customer experience. The company's flagship product is a product recommendation engine that uses AI to personalize product recommendations for each customer. FINIITE AI also offers a suite of other AI-powered solutions, including a skin check tool, a customer data insights platform, and a CRM integration. FINIITE AI's solutions are used by businesses of all sizes, from small businesses to large enterprises.

Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

Chat Thing is a platform that allows users to create custom AI chatbots trained on their own data. These chatbots can be used for a variety of purposes, such as customer support, lead generation, research, and more. Chat Thing provides a variety of features to make it easy to create and manage chatbots, including a user-friendly interface, powerful training tools, and advanced analytics. With Chat Thing, businesses can save time and money by automating their customer interactions and providing personalized support to their customers.

Aidaptive provides an end-to-end Artificial Intelligence (AI) and Machine Learning Platform powering High-Efficiency Commerce. Its autonomous intelligence platform for digital commerce uses world-leading machine learning technology to upgrade businesses from data-driven to intelligence-driven.

Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.

rocketAI is an AI-powered platform that helps businesses create high-quality visuals and copywriting for their marketing campaigns. With rocketAI, businesses can generate product photoshoots, product designs, and social media posts that are tailored to their brand style. rocketAI is easy to use and affordable, making it a great option for businesses of all sizes.

Tresl Segments is an AI-powered customer segmentation and marketing app for Shopify. It helps businesses uncover profitable audiences, simplify segmented campaigns, and discover customer insights backed by data science. With Segments, you can sync lists to anywhere, generate reports with ease, and predict and chart trends with product insights.

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

By the Numbers is a data-driven Shopify insights and analytics app that helps businesses understand their audience, make better targeted campaigns, and automate actions through integrations. The app uses AI and data to provide users with the reports they need to make data-driven decisions. By the Numbers offers a variety of features, including:

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

Gupshup is a conversational engagement platform that helps businesses connect with customers across multiple channels, including SMS, WhatsApp, and web chat. It offers a range of features to help businesses automate and personalize their customer interactions, including chatbots, CRM integration, and analytics.

Productly is an AI-powered sales tool that helps businesses boost their sales performance. It uses machine learning to analyze customer data and identify opportunities for growth. Productly provides personalized recommendations for each customer, helping sales teams close more deals and increase revenue.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

FutureTools.io is an AI-powered platform that helps businesses automate their workflows, improve their productivity, and make better decisions. With FutureTools.io, businesses can access a suite of AI tools that can be used to automate tasks such as data entry, customer service, and marketing. FutureTools.io also provides businesses with access to a team of AI experts who can help them implement and use AI solutions.

LivePerson is a conversational AI platform that helps businesses deliver personalized digital experiences. It offers a range of features, including a chatbot builder, natural language processing, and analytics. LivePerson's platform is used by businesses of all sizes, across a variety of industries, to improve customer service, sales, and marketing.

Dialpad is an AI-powered customer communications platform that offers various solutions such as cloud-based support, sales outreach, and contact center services. It leverages artificial intelligence to enhance productivity, expedite onboarding, simplify coaching, and deliver exceptional customer experiences. Dialpad caters to industries like retail, insurance, technology, healthcare, and more, empowering teams to grow top-tier support and sales teams. With over 70 integrations, Dialpad aims to provide a seamless and efficient communication experience for businesses of all sizes.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

ElevateAI by NICE is a market-leading AI-powered speech-to-text application that offers transcription models, Generative AI, Enlighten AI, and CX AI features. It provides insights by pairing free Generative AI with NICE's transcription models to uncover hidden insights in data. ElevateAI aims to make AI-powered technology accessible for all, with easy integration, deployment, and user-friendly APIs. The application is designed to help contact centers leverage the power of AI for enhanced customer experiences and innovation.

PAY77 is an online platform offering a variety of games and products, including slot games, electronic gadgets, fashion items, beauty products, and more. Users can enjoy playing online games and shopping for a wide range of products conveniently on the platform. PAY77 provides a trusted and secure environment for users to engage in gaming activities and make purchases. The platform is managed by Sunda Empire and offers a seamless experience for users looking for entertainment and shopping options.

Lintas88 is a trusted and top-rated online Toto and Togel site that offers a variety of exciting and profitable online lottery games. Known for its transparent and secure gaming system, Lintas88 allows players to bet on various types of lottery games such as 4D, 3D, 2D, Colok Bebas, Colok Naga, and more. With years of experience in the online gambling industry, Lintas88 has built a reputation as a trusted Toto site that players from around the world can rely on.

AIJ is an AI tool designed to streamline the job application process by automating tasks such as job searching, application submission, and answering frequently asked questions. Users can save time and energy by letting AIJ handle these tasks efficiently. The tool also allows users to correct AI mistakes and save common questions for AI to answer. With a user-friendly interface and affordable pricing plans, AIJ aims to simplify the job application process for individuals seeking employment opportunities.

Blink & Shop is an AI Shopping Assistant that helps users find products based on their specific needs and preferences. It offers a wide range of shopping categories and provides product comparisons and buying guides to assist users in making informed purchasing decisions. The tool is designed to enhance the shopping experience by offering personalized recommendations and unbiased product results.

Eva is an AI voice ordering and call management tool designed specifically for restaurants. It helps automate orders and reservations, reducing labor costs and boosting revenue. Eva's AI-driven phone automation and order management solutions are available 24/7, ensuring no call goes unanswered. The tool seamlessly integrates with Square and other POS systems, offering instant activation with minimal setup. By automating phone orders, reservations, and customer inquiries, Eva allows restaurant staff to focus on delivering exceptional in-person hospitality, ultimately enhancing customer experience and increasing revenue.

VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as AI chatbots for customer service, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform helps Amazon sellers understand customer needs, develop better products, and gain market insights. VOC AI empowers businesses to transform customer relationships, increase sales, and boost growth and profitability through AI-driven solutions.

Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It offers touchless interaction with customers, generates valuable statistical reports, ensures data protection and privacy compliance, and provides various services such as rapid interactions through gestures, facial analysis, gamification, and alert systems. Gestualy is suitable for businesses and events, allowing users to make informed decisions based on customer feedback and emotional expressions.

HeardThat is a smartphone application that leverages AI technology to assist users in hearing speech more clearly in noisy environments. By separating speech from background noise, HeardThat enables users to control the ambient sound they hear, facilitating easier conversations and reducing social isolation. The app works with existing Bluetooth earbuds or hearing aids, eliminating the need for additional hardware. HeardThat aims to improve the hearing experience for individuals with varying levels of hearing ability, providing a user-friendly solution to enhance communication in challenging auditory settings.