Brainfish

Brainfish

The Most Effective Help Center Ever

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Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

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Features

Advantages

  • Reduce your inbound support volume by 20%
  • Understand your customers at scale
  • Answer more customers simultaneously
  • Deflection Rate up to 80%
  • Resolution Rate up to 67%

Disadvantages

  • May not be suitable for all businesses
  • Can be expensive to implement
  • May require some training to use effectively

Frequently Asked Questions

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