
Intercom
Deliver faster answers for customers, fewer questions for your team

Intercom is a customer engagement platform that helps businesses build better relationships with their customers through personalized messaging, automated support, and self-service help. Intercom's knowledge base software is a powerful tool that allows businesses to create and manage a comprehensive knowledge base that can help customers find answers to their questions quickly and easily. With Intercom's knowledge base software, businesses can reduce support volume, increase efficiency, and deliver personalized support at scale.
For Tasks:
Click tags to check more tools for each tasksFor Jobs:
Features
- Create engaging articles with images, videos, call-to-action buttons, and interactive guides
- Tailor help content to different audiences based on factors such as paid user status, visitor status, or language
- Customize the knowledge base to match your brand's look and feel
- Use built-in feedback loops to see what's working and how to improve articles
- Track how customers are rating your content and collect more thorough feedback if they can't find an answer
Advantages
- Reduce support volume by providing customers with self-service help options
- Increase efficiency by automating answers to common questions
- Deliver personalized support at scale by tailoring help content to different audiences
- Improve customer satisfaction by providing quick and easy access to answers
- Gain insights into customer needs by tracking how they use the knowledge base
Disadvantages
- Can be time-consuming to create and maintain a comprehensive knowledge base
- May not be suitable for all businesses, especially those with complex products or services
- Requires ongoing maintenance to keep content up-to-date
Frequently Asked Questions
-
Q:What is Intercom's knowledge base software?
A:Intercom's knowledge base software is a powerful tool that allows businesses to create and manage a comprehensive knowledge base that can help customers find answers to their questions quickly and easily. -
Q:What are the benefits of using Intercom's knowledge base software?
A:Intercom's knowledge base software can help businesses reduce support volume, increase efficiency, and deliver personalized support at scale. -
Q:How much does Intercom's knowledge base software cost?
A:Intercom's knowledge base software is available as part of the Intercom platform, which starts at $65 per month for early-stage companies.
Alternative AI tools for Intercom
Similar sites

Intercom
Intercom is a customer engagement platform that helps businesses build better relationships with their customers through personalized messaging, automated support, and self-service help. Intercom's knowledge base software is a powerful tool that allows businesses to create and manage a comprehensive knowledge base that can help customers find answers to their questions quickly and easily. With Intercom's knowledge base software, businesses can reduce support volume, increase efficiency, and deliver personalized support at scale.

Brainfish
Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

Help.center
Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

Quickreplai
Quickreplai.com is an AI-powered tool designed to streamline communication processes for businesses. It leverages natural language processing and machine learning algorithms to generate quick and accurate responses to customer queries. The tool is user-friendly and can be integrated with various messaging platforms, making it a versatile solution for customer support teams. With Quickreplai.com, businesses can improve response times, enhance customer satisfaction, and boost overall efficiency in handling inquiries.

UJET
UJET is a cloud-based contact center platform that provides a variety of features to help businesses improve their customer experience. These features include omnichannel support, AI-powered virtual agents, and real-time analytics. UJET is designed to be easy to use and affordable, making it a good option for businesses of all sizes.

Mithrin
Mithrin is an AI chatbot application that offers chatbot agents with custom knowledge integration and a variety of smart tools to improve customer interactions. It provides businesses with the ability to create intelligent chatbots that can engage with customers, answer queries, and provide personalized assistance. Mithrin's advanced features and user-friendly interface make it a valuable tool for companies looking to enhance their customer service and streamline communication processes.

Telechat
Telechat is a platform that allows users to create and deploy custom chatbots on Telegram. With Telechat, users can upload their own data, fine-tune the knowledge base, and customize the chatbot's personality. Telechat also provides a range of features to help users connect their chatbots to Telegram and other channels. Telechat is suitable for a variety of use cases, including customer support, internal knowledge bases, and community engagement.

ItsBot
ItsBot is an AI chatbot solution designed to enhance customer engagement. It provides businesses with a platform to create and deploy chatbots that can interact with customers in a personalized and efficient manner. ItsBot leverages artificial intelligence to understand customer queries, provide relevant information, and offer assistance round the clock. With ItsBot, businesses can streamline their customer support processes, improve response times, and enhance overall customer satisfaction.

Ridvay
Ridvay is an advanced AI assistant designed to streamline and optimize various aspects of your business operations. It leverages cutting-edge artificial intelligence technology to provide intelligent solutions for tasks such as data analysis, customer support, scheduling, and more. With Ridvay, you can enhance productivity, improve decision-making, and achieve operational efficiency like never before. Whether you are a small startup or a large corporation, Ridvay is tailored to meet your specific business needs and help you stay ahead in today's competitive market.

JustReply
JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.

SiteGPT
SiteGPT is a customer support chatbot that can be trained on your website content. It can answer questions, provide support, and even generate leads. SiteGPT is easy to use and integrates with your favorite tools. With SiteGPT, you can provide 24/7 support to your customers without having to hire a large team of support agents.

Moly.ai
Moly.ai is a personalized chatbot that provides instant customer support. It is trained on your specific website content and files, so it can deliver personalized responses tailored to your customer's needs. This results in exceptional customer experiences and helps you boost sales and conversions. Moly.ai is easy to use and offers a user-friendly interface, making it a great choice for businesses of all sizes.

Jochem
Jochem is an AI tool designed to provide accurate answers quickly and enhance knowledge on-the-go. It helps users get instant answers to their questions, connects them with experts within the company, and continuously learns to improve performance. Jochem eliminates the need to search through files and articles by offering a smart matching system based on expertise. It also allows users to easily add and update the knowledge base, ensuring full control and transparency.

AskMyDocs.ai
AskMyDocs.ai is an AI tool designed to save time and money on customer and employee support by allowing users to ask questions and get precise, instant answers straight from their documentation sources. The tool offers various integrations with platforms like Zendesk, Gitbook, Sitemap, PDF, and Slack, enabling users to transform their knowledge base into an intelligent resource. AskMyDocs.ai provides features such as resource savings calculator, integrations with multiple platforms, and a chatbot for quick and precise responses. The tool offers different pricing plans catering to different business sizes and needs, with options for custom features and support SLAs.

RAG ChatBot
RAG ChatBot is a service that allows users to easily train and share chatbots. It can transform PDFs, URLs, and text into smart chatbots that can be embedded anywhere with an iframe. RAG ChatBot is designed to make knowledge sharing easier and more efficient. It offers a variety of features to help users create and manage their chatbots, including easy knowledge training, continuous improvement, seamless integration with OpenAI Custom GPTs, secure API key integration, continuous optimization, and online privacy control.

Alltius
Alltius is a platform that allows users to build and deploy AI assistants for sales and support teams. The platform provides a variety of tools and features to help users create assistants that are accurate, secure, and easy to use. Alltius's assistants can be used to automate a variety of tasks, such as answering customer questions, generating leads, and scheduling appointments. The platform also includes a library of pre-built skills that can be used to add functionality to assistants.
For similar tasks

QuestWiz
QuestWiz is an AI-powered customer support agent designed for small and medium-sized businesses. It provides a personalized AI assistant that learns from your website and files to become an expert on your business within minutes. The tool enables you to instantly answer visitor's questions 24/7 without the need for AI or coding expertise. QuestWiz allows you to create a unique AI chatbot that matches your business branding and provides spot-on answers with your brand's personality. It helps automate common customer questions, offers self-service options, and ensures your customers receive assistance round the clock.

Automatic Chat
Automatic Chat is a powerful AI chatbot that can be trained on your website's data to answer customer questions and handle support requests. It is easy to use and has a variety of features that make it a valuable tool for any business. With Automatic Chat, you can save time and money on customer support, and improve the customer experience on your website.

BrightBot
BrightBot is an AI-powered chatbot for websites. It helps businesses automate customer service, generate leads, and increase sales. BrightBot is easy to use and integrates with a variety of platforms. It is a powerful tool that can help businesses of all sizes improve their customer service and marketing efforts.

AI Power
GPT AI Power is a comprehensive AI plugin for WordPress that uses advanced technologies like GPT-3.5, GPT-4, and DaVinci to generate customizable content, images, forms, and more. Its features include an AI-powered Content Writer, Image Generator, ChatGPT for chatbot creation, WooCommerce integration, Embeddings, and more. With AI Power, you can optimize your content for search engines, experiment with GPT models using the Playground, and take advantage of its support for 40 languages.

UseChat
UseChat is a powerful all-in-one solution for creating custom chatbots trained on your website content, which you can then embed into your website or app. Once trained, your custom ChatGPT chatbot can be embedded in your website or app. If they need more help, seamlessly handover to regular human live chat in the same platform. Help users find the answer they need instantly with a chatbot that understands your website and products. See your visitors chatting with your chatbot in realtime. Browse all historical conversations. Set a custom chatbot welcome message for visitors. Get advanced and even customize the prompt. Customize the chatbot icon, colors and theme to your brand. Getting started with UseChat is simple. Just enter your website URL, customize your chatbot's style and click "Train chatbot". In a few minutes it will have been trained on your entire website, and ready to embed on your website and answer any questions your users have.

Owlbot
Owlbot is an AI-powered chatbot that integrates and interprets data from various sources. It simplifies data analysis and presents insights in a user-friendly format, allowing you to make informed decisions. Owlbot can handle large volumes of data and supports 95 languages. It can be embedded on your website or used via API. Owlbot is designed to be user-friendly and intuitive, making complex data analysis accessible to everyone, regardless of their data expertise.

Chatling
Chatling is a no-code AI chatbot builder that empowers businesses to create custom chatbots without the need for coding expertise. With Chatling, businesses can train chatbots on their own data, customize them to match their brand, and add them to their website in minutes. Chatling's chatbots can answer customer queries instantly, resolve issues accurately, and provide 24/7 support, leading to increased customer satisfaction, reduced customer support workload, and cost savings.

ChatCube
ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.

DigitalGenius
DigitalGenius is an AI-powered customer service platform designed specifically for e-commerce businesses. It offers a range of features to help businesses automate customer interactions, resolve issues quickly and efficiently, and improve the overall customer experience. DigitalGenius seamlessly integrates with existing e-commerce platforms and shipping carriers, allowing businesses to manage customer inquiries and orders from a single platform. The platform's AI capabilities enable it to understand customer intent, generate personalized responses, and provide proactive support. DigitalGenius is trusted by leading brands such as On, Air up, and Waterdrop, and has helped them improve customer satisfaction, reduce costs, and scale their operations.

ChatNode
ChatNode is a powerful AI chatbot builder that helps businesses create next-generation chatbots that know everything about their business. With ChatNode, businesses can feed their chatbot all of their knowledge base in minutes, train the bot on any URLs or offline documents, and embed the bot anywhere on their website, in a pop-up chat, or on SLACK. ChatNode is packed with cutting-edge features, including live agent handoff, complete customization of the bots to match your brand, multiple data sources, fast and user-friendly testing and deployment, custom prompts, API access, SLACK integration, and support for 95 languages. ChatNode is also GDPR compliant and offers affordable pricing plans for startups and scale-ups.

Store Copilot
Store Copilot is an AI-powered shopping assistant that helps brands create personalized customer experiences. It allows businesses to create a branded AI assistant that can answer customer questions, provide product recommendations, and help with other tasks. Store Copilot is designed to be easy to use and integrate with Shopify stores. It is also backed by a team of experts who can help businesses get the most out of the platform.

Alltius
Alltius is a platform that allows users to build and deploy AI assistants for sales and support teams. The platform provides a variety of tools and features to help users create assistants that are accurate, secure, and easy to use. Alltius's assistants can be used to automate a variety of tasks, such as answering customer questions, generating leads, and scheduling appointments. The platform also includes a library of pre-built skills that can be used to add functionality to assistants.

RAVATAR
RAVATAR is a comprehensive platform that seamlessly integrates various AI services, including AI Voice, AI Avatars, Conversational AI, and more. By leveraging cutting-edge artificial intelligence and no-code/low-code technologies, RAVATAR focuses on creating holistic, customized solutions designed to enhance online presence, boost user engagement, optimize operational efficiency, and significantly improve customer experience for its clients.

WizAI
WizAI is a tool that allows users to use ChatGPT in WhatsApp and Instagram. It is powered by OpenAI and provides features such as text and voice chat, image and video recognition, and more. WizAI is used by over 15,000 people daily and has received over 15,000 messages. It is a popular tool for people who want to use AI in their daily lives.

LiveChat
LiveChat is a complete customer service platform that delights your customers and fuels your sales. It offers a range of features to help businesses provide excellent customer support, including live chat, chatbots, and a knowledge base. LiveChat is trusted by over 37,000 companies worldwide and has a proven track record of helping businesses improve customer satisfaction, increase sales, and reduce support costs.

Babble AI
Babble AI is a platform that allows users to create chatbots without writing any code. The platform provides a variety of features, including the ability to create personalized conversations, custom development, analytics and reporting, and real-time customer support. Babble AI is designed to help businesses improve their customer experience, generate leads, and accelerate sales.

SupportAgent.ai
SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

Dasha
Dasha is a conversational AI-as-a-service platform that allows developers to embed realistic voice and text conversational capabilities into their apps or products. With a single integration, developers can create smart conversational apps for web, desktop, mobile, IoT, and call centers. Dasha's declarative programming language, DashaScript, makes it easy to design complex real-world conversations that pass a limited Turing test. Developers can use Dasha to automate call center conversations, recreate the Google Duplex demo, or create no-code GUIs for their users. Dasha's platform is flexible and can be integrated with any platform or programming language. It also offers a free tier for builders and testers.

Meya
Meya is a chatbot platform that allows users to build and launch custom chatbots. It provides a variety of features, including a visual flow editor, a code editor, and a variety of integrations. Meya is designed to be easy to use, even for non-technical users. It is also highly extensible, allowing users to add their own custom code and integrations.

Certainly
Certainly is an all-in-one chatbot platform designed for e-commerce businesses. It offers a range of features to enhance customer experience, including AI-powered product recommendations, automated support ticket resolution, and data collection. Certainly is trusted by leading global brands and has a proven track record of boosting average order value, deflecting support tickets, and collecting valuable customer data.

Riku
Riku is a no-code platform that allows users to build and deploy powerful generative AI for their business. With access to over 40 industry-leading LLMs, users can easily test different prompts to find just the right one for their needs. Riku's platform also allows users to connect siloed data sources and systems together to feed into powerful AI applications. This makes it easy for businesses to automate repetitive tasks, test ideas rapidly, and get answers in real-time.

Fini
Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Edward
Edward is a conversational AI platform that helps businesses automate customer service, sales, and marketing tasks. It uses natural language processing and machine learning to understand customer intent and provide personalized responses. Edward can be integrated with a variety of business applications, including CRM, help desk, and e-commerce platforms.

Brainfish
Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.
For similar jobs

O.Translator
The website is an AI-powered online document translator that offers professional-grade translations for various document formats such as PDF, Word, EPUB, audio files, and more. It uses AI technology to preserve layout and formatting, providing fast, accurate, and high-quality translations. Users can also benefit from features like intelligent translation quality, online editing, free preview, competitive pricing, privacy protection, and collaborative team translation. The platform supports over 80 languages and 30 file formats, making it a versatile tool for individuals and organizations seeking efficient document translation solutions.

Newswriter.ai
Newswriter.ai is an AI-powered press release writing tool that leverages OpenAI technology to help users create engaging and SEO-optimized press releases quickly. It offers the ability to write new press releases or enhance existing ones, providing creative ideas and headline suggestions. The tool also integrates with Newsworthy.ai for press release distribution. Newswriter.ai aims to streamline the press release creation process and enhance content quality through AI assistance.

analogenie
analogenie is an AI-powered analogy generator tool designed to help users create creative analogies and metaphors to enhance their writing. It enables users to explain complex concepts, engage their audience, and improve the impact of their content by generating contextual analogies with just a click. The tool aims to provide users with a simple and intuitive platform to elevate the quality of their writing and communicate their message effectively.

Not Found
The website is currently displaying a 'Not Found' message, indicating that the requested page is not available. It seems like there may be an issue with the URL or the content has been removed. The website may be undergoing maintenance or the page has been deleted. Please check back later or contact the website administrator for more information.

LinklessGPT
LinklessGPT is an AI-powered tool that generates text based on the input provided by the user. It uses advanced natural language processing algorithms to create coherent and contextually relevant content. The tool is designed to assist users in generating written content quickly and efficiently, saving time and effort in the process. With LinklessGPT, users can easily create blog posts, articles, product descriptions, and more with just a few clicks. The tool is user-friendly and does not require any technical expertise to use.

Under Construction
The website is currently under construction and not yet available for public access. Please check back later for updates and more information.

Strut
Strut is a complete writing workspace that combines notes, documents, and writing projects in collaborative workspaces supported by AI. It helps users capture notes, organize projects, and collaborate with their team alongside AI to keep the writing process moving forward. Strut offers deep focus modes, project workspaces organization, writing inbox, drag & drop functionality, and AI workflows for brainstorming and drafting. The AI collaborator provides suggestions, edits, research, and inspiration, making it a valuable writing partner. Users can chat with AI about documents, use voice & tone features, and benefit from inline editing for grammar and style enhancements.

AI-Powered Content Generation Platform
The AI-Powered Content Generation Platform is an innovative tool that utilizes artificial intelligence to generate high-quality content efficiently. It leverages advanced algorithms to analyze data and create engaging articles, blog posts, and social media content. With its user-friendly interface, users can easily input their requirements and receive customized content in minutes. The platform is designed to streamline content creation processes and help businesses and individuals save time and resources.

Onri
Onri is a platform designed to provide users with the shortest path to learn a wide range of topics. It offers curated learning paths on various subjects such as AI, machine learning, product management, entrepreneurship, productivity, budgeting, critical thinking, mental health, fitness, digital marketing, cloud computing, nutrition, sustainability, digital safety, blockchain, negotiation, emotional intelligence, financial literacy, cybersecurity, basic science, and more. Users can explore and learn through structured content and resources to enhance their knowledge and skills.

MachineTranslation.com
MachineTranslation.com is a leading AI translation platform trusted by over 1,000,000 users worldwide. It offers accurate and secure translations for businesses, professionals, and individuals. With support for 270+ languages and various file types, the platform ensures high-quality translations with human review. Users can personalize translations, preserve original formatting, and compare results from multiple AI sources. MachineTranslation.com is committed to making AI translation accessible and reliable through advanced technology and a user-friendly interface.

Vectara
Vectara is a conversational search demo application that provides users with the ability to interact with a search engine using natural language. The application allows users to ask questions and receive relevant search results in a conversational manner. Vectara leverages AI technology to understand user queries and provide accurate responses, making the search process more intuitive and user-friendly.

Word Count Tool
The Word Count Tool is a web application that provides text analysis and typing metrics. Users can analyze their text for typing metrics and readability. The tool calculates various parameters such as characters, words, sentences, lines, pages, estimated reading time, and typing time. It also offers different test durations and difficulty levels for users to practice typing. The application aims to help users improve their typing skills and track their progress over time.

GPT Calculator
GPT Calculator is a free tool that helps you calculate the token count and cost of your GPT prompts. You can also use the API to integrate the calculator into your own applications. GPT Calculator is a valuable tool for anyone who uses GPT-3 or other large language models.

Scalesleek
Scalesleek.app is a website that appears to have expired. It seems to have been a resource hub providing information on various topics. The domain is currently inactive, and users are advised to contact their domain registration service provider for assistance.

IELTSWritingPro
IELTSWritingPro is an AI-powered platform designed to help users improve their IELTS writing skills. It offers detailed, personalized feedback on writing tasks, accurate band estimation, and comprehensive correction reports. The platform utilizes advanced AI technology to assess grammar, coherence, task response, and lexical resource. Users can practice with over 250+ questions, receive insights on their writing tone, and benefit from in-depth analysis of their writing mechanics. IELTSWritingPro aims to enhance users' writing skills and boost their confidence for the IELTS exam.

MindVault
MindVault is a tool that allows you to create your own personalized ChatGPT. With MindVault, you can add your own source URL and ask ChatGPT questions about the content. This makes it a powerful tool for learning and research.

CanceledGPT
CanceledGPT is an AI tool designed to assist users in generating high-quality and human-like text content. It leverages advanced natural language processing algorithms to create engaging and relevant text for various purposes, such as content creation, marketing campaigns, and more. With its user-friendly interface and powerful capabilities, CanceledGPT aims to streamline the content creation process and help users achieve their goals efficiently.

Article.Audio
Article.Audio is a web application that allows users to convert articles into audio files, enabling them to listen to the content instead of reading it. Users can easily convert text documents, PDFs, and web links into audio format using natural-sounding human voices. The application offers a user-friendly interface and supports multiple languages and voice styles. Article.Audio is powered by Thundercontent and aims to provide a convenient and accessible way for users to consume written content on the go.

Giti Multilingual ChatGPT
Giti Multilingual ChatGPT is a powerful AI chat assistant that utilizes GPT technology to provide multilingual chat services. It offers a wide range of features for natural language processing tasks, including text summarization, question answering, and text generation. Users can interact with the chatbot in multiple languages and benefit from its ability to understand context and generate personalized responses. The application is designed to assist users in various writing tasks and content creation, making it a valuable tool for individuals and businesses seeking AI-powered language support.

Master Home
The website is a multipage platform that covers various categories such as news, blogs, and shopping. It provides a wide range of content including latest news, trending stories, and hot topics. Users can explore different styles and categories, shop online, and access account information. The site offers a mix of entertainment, education, and business-related content to cater to diverse interests and needs.

Jargonnay
Jargonnay.com is a website that offers a variety of tools and resources for writers, bloggers, and content creators. The platform provides a range of services to help users improve their writing skills, enhance their creativity, and streamline their content creation process. With a user-friendly interface and a wealth of features, Jargonnay.com is a valuable resource for anyone looking to elevate their writing game.

AgentGPT
AgentGPT is an AI tool designed to assist users in various tasks by generating text based on specific inputs. It leverages the power of AI to create agents that can help with web scraping, report generation, trip planning, study plan creation, and more. Users can easily deploy agents by providing a name and goal, making it a versatile tool for a wide range of applications.

NotePD
The website is a platform where users can create idea lists, status updates, and challenges. It also offers premium content related to writing, learning, and professional development. Users can interact with each other, share ideas, and participate in challenges. The site provides a space for creativity, learning, and networking in various fields.

Recap
Recap is an open-source browser extension that allows users to easily summarize any portion of a webpage using ChatGPT. It provides a convenient way to extract key information from online content, making it easier for users to digest and comprehend information quickly. With Recap, users can efficiently split and summarize text with the help of AI technology, enhancing their browsing experience and productivity.