Fini

Fini

Supercharge your customer support with AI... in 2 minutes.

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Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

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Features

Advantages

  • Resolves 70% of customer questions, saving costs and improving customer satisfaction
  • Predicts churn with 85% accuracy, enabling businesses to identify and address potential customer loss
  • Increases revenue per user by identifying upsell opportunities and personalizing product journeys
  • Improves activation by reducing the cost per activated customer and personalizing user experiences
  • Provides real-time insights and dashboards to track key metrics and measure the impact of customer support efforts

Disadvantages

  • May require some technical expertise to set up and integrate with existing systems
  • Relies on the quality and completeness of the knowledge base used for training
  • May not be suitable for businesses with highly complex or technical customer queries

Frequently Asked Questions

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