UserTesting

UserTesting is a Human Insight Platform that enables organizations to gather feedback and insights from real users to improve their products and experiences. The platform offers comprehensive testing capabilities, machine-learning powered dashboards, and visualizations to validate findings. UserTesting allows users to target diverse audiences, analyze performance, and benchmark experiences over time. It is trusted by over 3,000 top brands and helps in creating customer empathy throughout the organization.

Olvy is an AI-powered platform designed to help businesses manage user feedback efficiently. It offers a unified workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy AI turns customer feedback into actionable insights, empowering decision-making with data-driven insights and enabling companies to stay connected to user needs. The platform is trusted by leading companies to understand their customers better and improve product offerings.

VWO is a comprehensive experimentation platform that enables businesses to optimize their digital experiences and maximize conversions. With a suite of products designed for the entire optimization program, VWO empowers users to understand user behavior, validate optimization hypotheses, personalize experiences, and deliver tailored content and experiences to specific audience segments. VWO's platform is designed to be enterprise-ready and scalable, with top-notch features, strong security, easy accessibility, and excellent performance. Trusted by thousands of leading brands, VWO has helped businesses achieve impressive growth through experimentation loops that shape customer experience in a positive direction.

Monterey AI is an AI-powered insights platform that helps businesses understand their customers' needs and build better products. It aggregates, triages, and analyzes user feedback, tickets, conversations, surveys, and transcripts to provide businesses with real-time insights into what their customers are saying and what they want. Monterey AI is used by businesses of all sizes, from startups to Fortune 20 companies, to improve their product development process and build better products that meet the needs of their customers.

Laxis is a revolutionary AI Meeting Assistant designed to capture and distill key insights from every customer interaction effortlessly. It seamlessly integrates across platforms, from online meetings to CRM updates, all with a user-friendly interface. Laxis empowers revenue teams to maximize every customer conversation, ensuring no valuable detail is missed. With Laxis, sales teams can close more deals with AI note-taking and insights from client conversations, business development teams can engage prospects more effectively and grow their business faster, marketing teams can repurpose podcasts, webinars, and meetings into engaging content with a single click, product and market researchers can conduct better research interviews that get to the "aha!" moment faster, project managers can remember key takeaways and status updates, and capture them for progress reports, and product and UX designers can capture and organize insights from their interviews and user research.

Thematic is an AI-powered platform that transforms noisy feedback into accurate and layered insights. It empowers users with the understanding to be customer-led and saves time by providing specific insights in seconds. Thematic offers powerful analytics and visualizations, coversational analytics, and intelligence from every interaction. The platform allows users to connect and combine feedback from various sources, tag and theme feedback with AI, and analyze feedback through filters like product, channel, region, theme, sentiment, or date. Thematic is a trustworthy tool for customer feedback analysis, used by insights analysts, researchers, and product managers to improve customer experiences, usage, and profitability.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Delibr is a document-writing solution with generative AI baked in. Through interviewing and coaching over 500 product leaders, we've learned what's important and used it to train our AI. Delibr offers a range of AI-enhanced product templates, including PRDs, user personas, and strategy documents. Each template is designed to help you create high-quality documents that stand out. Delibr also includes an AI Copilot assistant that can review your documents, suggest impactful changes, and offer insights on comments. With Delibr, you can save time writing requirements, organize your ideas, and track your progress. Delibr is trusted by product teams around the world, including Storytel, Nectarine Health, RunaHR, and DecisionLink.

Yalo is a conversational commerce platform that enables businesses to sell more and build relationships with customers through personalized conversations on messaging channels like WhatsApp. It offers a range of features including flow builder, engagement tools, commerce capabilities, sales desk integration, and analytics to help businesses optimize their conversational commerce strategy. Yalo leverages AI technology to power its GenAI feature, which enables businesses to build deep relationships with customers through personalized, AI-powered conversations.

The UneeQ Digital Humans Platform is an AI application that offers intelligent animation and real-time lifelike animation engine. It provides solutions for marketing, sales, customer service, and training across various industries. The platform allows for personalized and enjoyable customer interactions through digital human avatars, enhancing customer journeys and boosting conversions. With features like dialog-based marketing, personalized AI experiences, and multilingual support, UneeQ aims to simplify complex subject matters, empower users, and provide memorable interactions. The platform is developer-friendly with open APIs and pre-built SDKs, making it easy to integrate and work with. UneeQ's digital humans have been proven to significantly increase engagement, web traffic, conversion rates, and customer satisfaction.

ChatSpot is a free AI-powered assistant that combines the power of ChatGPT with unique data sources, including the HubSpot CRM, to help supercharge your work. With ChatSpot, you can research smarter with prompt templates and unique data sources, generate personalized responses designed for you to take action, connect with your business by integrating your HubSpot CRM and talking to your data in real time, and accelerate sales prospecting by quickly identifying key opportunities for outreach. ChatSpot also offers integrated content generation, deep insights into company data, SEO expertise, and better HubSpot CRM integration with command line, summaries, analyst, and optimizer features.

AskMore is an AI-powered platform for conducting user interviews and product research. The tool leverages artificial intelligence to streamline the interview process, enabling users to gather feedback efficiently and in multiple languages. By automating tasks such as generating reports and translating interviews, AskMore helps users access valuable insights and reach a wider audience. The platform aims to enhance the user research experience by providing a user-friendly interface and research best practices to ensure high-quality feedback.

Cycle is an AI-powered feedback hub that helps product teams capture, organize, and analyze customer feedback. It integrates with various communication channels like Slack, Intercom, and email to collect feedback from multiple sources. Cycle's AI capabilities automate the processing and categorization of feedback, allowing teams to quickly identify trends and extract valuable insights. Additionally, Cycle enables teams to create collaborative feedback documents, track customer requests, and communicate product updates with customers.

Deepform is a customer feedback portal software that allows software teams to capture, organize, and analyze product feedback in one place. It helps teams build products that their customers love by providing a platform for customers to share ideas, vote on features, and engage in discussions.

InsightQ.ai is a pioneering force in the world of Artificial Intelligence for Product Management. Its groundbreaking AI product manager, CoPilot, is an indispensable companion on the path to product success, offering a seamless and transformative experience for product managers. InsightQ.ai CoPilot can effortlessly create a variety of essential documents that are invaluable to product managers, including product roadmaps, user personas, competitive analysis, and go-to-market strategies. It seamlessly integrates with key platforms like Atlassian and Slack, and connects with over 5,000 other services through Zapier, ensuring a cohesive and efficient workflow across all project management tools.

UpTrain is a full-stack LLMOps platform designed to help users confidently scale AI by providing a comprehensive solution for all production needs, from evaluation to experimentation to improvement. It offers diverse evaluations, automated regression testing, enriched datasets, and innovative techniques to generate high-quality scores. UpTrain is built for developers, compliant to data governance needs, cost-efficient, remarkably reliable, and open-source. It provides precision metrics, task understanding, safeguard systems, and covers a wide range of language features and quality aspects. The platform is suitable for developers, product managers, and business leaders looking to enhance their LLM applications.

VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as AI chatbots for customer service, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform helps Amazon sellers understand customer needs, develop better products, and gain market insights. VOC AI empowers businesses to transform customer relationships, increase sales, and boost growth and profitability through AI-driven solutions.

Proddy.io is an AI-powered product development assistant that serves as a co-pilot to boost productivity and save time. It offers expert guidance in product management best practices, turning basic instructions into formal documentation effortlessly. The platform enables users to create product briefs, write user stories, generate release notes, and analyze customer feedback efficiently. Proddy.io operates on a subscription-based model with different coffee-themed plans to keep the AI-powered assistant fueled and productive.

UserTesting is a Human Insight Platform that enables organizations to gather feedback and insights from real users to improve their products and experiences. The platform offers comprehensive testing capabilities, machine-learning powered dashboards, and visualizations to validate findings. UserTesting allows users to target diverse audiences, analyze performance, and benchmark experiences over time. It is trusted by over 3,000 top brands and helps in creating customer empathy throughout the organization.

Monterey AI is an AI-powered insights platform that helps businesses understand their customers' needs and build better products. It aggregates, triages, and analyzes user feedback, tickets, conversations, surveys, and transcripts to provide businesses with real-time insights into what their customers are saying and what they want. Monterey AI is used by businesses of all sizes, from startups to Fortune 20 companies, to improve their product development process and build better products that meet the needs of their customers.

Izwe.ai is a multi-lingual technology platform that transcribes speech to text in local languages. It is trusted by companies of all sizes, from startups to enterprises. Izwe.ai offers a range of solutions for businesses, including customer experience, developer automation, and personal transcription. The platform's features include automatic agent assessments, support from an internal knowledge base, and recommendations for actions and additional professional services.

RepBot.ai is an online reputation management tool that helps businesses monitor, manage, and enhance their online reputation. It enables businesses to proactively gather customer feedback, monitor reviews across various platforms, and respond strategically to maintain a positive brand image. RepBot.ai offers a range of features to help businesses automate review generation, monitor reviews 24/7, respond to reviews automatically, manage negative reviews, and gain AI-driven insights and reporting. With RepBot.ai, businesses can save time, reduce costs, and increase revenue by leveraging the power of their customer reviews to improve their SEO, beat their competition, and attract new customers.

AskHumans is a conversational feedback platform that enables businesses to collect and analyze customer feedback at scale. It uses AI to analyze open-ended questions and provide insights on customer opinions and experiences. This information can be used to improve products and services, align with customer needs, and create content for marketing and SEO.

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.

IdeaApe is an AI-powered market research tool that helps businesses understand their customers' wants and needs. By analyzing data from social media and other online sources, IdeaApe can identify patterns and sentiments, providing businesses with valuable insights that can help them make better decisions about their products, services, and marketing campaigns.

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

InsightQ.ai is a pioneering force in the world of Artificial Intelligence for Product Management. Its groundbreaking AI product manager, CoPilot, is an indispensable companion on the path to product success, offering a seamless and transformative experience for product managers. InsightQ.ai CoPilot can effortlessly create a variety of essential documents that are invaluable to product managers, including product roadmaps, user personas, competitive analysis, and go-to-market strategies. It seamlessly integrates with key platforms like Atlassian and Slack, and connects with over 5,000 other services through Zapier, ensuring a cohesive and efficient workflow across all project management tools.

TakeNote is a cutting-edge speech-to-text AI that transforms audio and video into documents, boosting productivity and enhancing meeting experiences. Its advanced AI models provide exceptional accuracy, approaching human-level robustness and accuracy in English speech recognition. TakeNote AI empowers teams to transcribe meetings into accurate transcripts, generate precise summaries, analyze sentiment, and identify speakers, all while ensuring high levels of security and data protection.

SpeakNotes is a revolutionary voice note summarizer that uses advanced AI technology to condense lengthy audio recordings into concise, easy-to-read summaries. With SpeakNotes, you can save time and effort by quickly capturing the key points of your voice notes, making it an invaluable tool for students, professionals, and anyone who relies on audio recordings for communication and information gathering.

Eye for AI is a comprehensive AI-powered platform that provides a wide range of tools and resources to help businesses and individuals harness the power of AI. With Eye for AI, users can access cutting-edge AI technologies, including natural language processing, computer vision, and machine learning, to automate tasks, improve decision-making, and gain valuable insights from data.

RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.

SpeechFlow is a powerful speech-to-text API that transcribes audio and video files into text with high accuracy. It supports 14 languages and offers features such as punctuation, easy deployment, scalability, and fast processing. SpeechFlow is ideal for businesses and individuals who need accurate and timely transcription services.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Ignition is an AI-powered product success platform that helps product and customer teams build better products, launch successful campaigns, and generate more revenue. It offers a range of features, including competitive intelligence, customer research, roadmapping, launch planning, and content creation. Ignition is designed to help teams align around product updates and improve GTM execution.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

Lexalytics is a leading provider of text analytics and natural language processing (NLP) solutions. Our platform and services help businesses transform complex text data into valuable insights and actionable intelligence. With Lexalytics, you can: * **Analyze customer feedback** to understand what your customers are saying about your products, services, and brand. * **Identify trends and patterns** in text data to make better decisions about your business. * **Automate tasks** such as document classification, entity extraction, and sentiment analysis. * **Develop custom NLP applications** to meet your specific needs.

Yescribe.ai is an AI-powered transcription tool that converts audio and video files into text with fast, accurate, and affordable transcription services. It supports 98 languages, ensuring global coverage and accessibility. Users can easily upload files, transcribe them within minutes, and export/share the transcripts in multiple formats. The tool is ideal for professionals in various industries such as healthcare, legal, financial services, hospitality, technology, and real estate, offering unparalleled efficiency and accuracy in transcription. Yescribe.ai also provides insightful summaries, private and secure data handling, and extended support for up to 5-hour uploads.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

TrustLoop is an online reputation management software designed to help businesses enhance their online presence by capturing more positive reviews and feedback. The platform offers AI-powered reputation management solutions tailored for tech companies. With TrustLoop, users can automate the process of gathering and managing reviews from various platforms like TrustPilot, Capterra, G2, and Google. The application provides actionable insights from feedback and reviews through AI integration, allowing businesses to improve their online reputation effectively. TrustLoop also offers customizable survey widgets, popup tools, and landing pages to engage customers and drive more 5-star reviews before achieving product-market fit. The platform is fully customizable, bloat-free, and easy to set up, making it a valuable tool for businesses looking to build social proof and enhance customer satisfaction.

Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.

Sommify is an AI sommelier application designed to help companies sell wine by creating memorable experiences for customers. The platform addresses common issues in the wine industry, such as customers' preferences, lack of information, and hesitation to ask questions. By leveraging AI technology and wine expertise, Sommify offers automated wine pairing, data analysis for optimization, and personalized customer recommendations. Trusted by industry leaders like Tesco, Sommify aims to enhance the wine purchasing experience and increase sales through tailored solutions.

UserTesting is a Human Insight Platform that enables organizations to gather feedback and insights from real users to improve their products and experiences. The platform offers comprehensive testing capabilities, machine-learning powered dashboards, and visualizations to validate findings. UserTesting allows users to target diverse audiences, analyze performance, and benchmark experiences over time. It is trusted by over 3,000 top brands and helps in creating customer empathy throughout the organization.

Sprig is an all-in-one product experience platform that leverages AI technology to provide actionable insights and recommendations for optimizing user experiences. It offers features such as Replays for capturing user behavior, Heatmaps for visualizing interactions, Surveys for collecting feedback, AI Explorer for holistic AI insights, and AI Recommendations for generating product solutions. Sprig helps product managers, user researchers, customer experience teams, and engineers to continuously improve their products by understanding user behavior, identifying pain points, and enhancing conversion rates.

EmbedSocial is an AI-powered UGC platform that seamlessly integrates with major social media platforms and review sites to effortlessly gather user-generated content, reviews, and feedback. It offers a complete suite of products for social media aggregation, reviews management, forms building, and more. With features like AI Reviews Summarizer, social commerce capabilities, and Google Posts scheduler, EmbedSocial provides a one-stop solution for businesses to leverage social proof and enhance customer engagement. The platform also includes a vast library of customizable widgets and templates to embed interactive content on websites and social media pages.

Vue.ai is an Enterprise AI Orchestration Platform that offers a comprehensive suite of AI solutions tailored for businesses across various industries. It provides data cleanup and organization, product tagging, content moderation, customer segmentation, personalization, automation, optimization strategies, and more. Vue.ai helps businesses improve efficiency, optimize sales processes, generate leads, manage excess inventory, and deliver personalized experiences to customers. With a focus on AI-driven transformation, Vue.ai empowers businesses to harness the power of AI to drive growth and enhance customer engagement.

AI Chatbot Support is an autonomous AI and live chat customer service application that provides magic customer experiences by connecting websites, social media, and business messaging platforms. It offers multi-platform support, auto language translation, rich messaging features, smart-reply suggestions, and platform-agnostic AI assistance. The application is designed to enhance customer engagement, satisfaction, and retention across digital platforms through personalized experiences and swift query resolutions.

Yext is a leading digital presence platform that enables multi-location brands to deliver consistent, accurate, and engaging experiences to customers across various digital channels. With features like content organization for AI, social amplification, analytics, and more, Yext empowers brands to optimize their digital presence and enhance customer engagement. By leveraging AI technology, Yext helps businesses automate workflows, make data-driven marketing decisions, and deliver personalized interactions at scale. The platform offers a centralized solution for managing all digital marketing channels, integrating with existing solutions, and accelerating cross-channel insights.

YesPlz AI is an AI-powered product discovery suite for eCommerce, offering features such as deep product tagging, virtual mannequin filter, enhanced text search, personalized recommendations, and ChatGPT fashion stylist. The platform aims to revolutionize online shopping by providing a seamless and personalized experience for users, enhancing product discovery and increasing engagement. With advanced AI algorithms, YesPlz AI helps retailers improve their catalog information, offer tailored product recommendations, and elevate the overall shopping experience.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.

Couture.ai is an AI-as-a-service platform that specializes in hyper-scale AI for tailored retail experiences. The platform assists global online retailers and fashion brands in personalizing customer experiences through prediction technology. Couture.ai offers cutting-edge solutions such as Virtual TryOn for visualizing products before purchase, Demand & Assortment Forecasting for inventory management, Live Search for semantic search solutions, and Obelisk Experience Engine for behavior insights-driven tailored experiences across various platforms. The platform aims to elevate customer experiences and optimize business outcomes through AI-driven solutions.

Ivie is an AI-powered user research tool that automates the collection and analysis of qualitative user insights to help product teams build better products. It offers features such as AI-powered insights, processed user insights, in-depth analysis, automated follow-up questions, multilingual support, and more. Ivie provides advantages like human-like conversations, scalable surveys, customizable AI researchers, quick research setup, and multiple question types. However, it has disadvantages such as limited customization options, potential language barriers, and the need for user training. The frequently asked questions cover topics like supported research types, data security, multilingual research, and research findings presentation. Ivie is suitable for jobs related to user research, product development, customer satisfaction analysis, market research, and concept testing. The application can be used for tasks like conducting customer interviews, analyzing user feedback, creating surveys, synthesizing research findings, and building user personas.

Frame AI is a premier Streaming AI Platform powered by STAG, designed to provide proactive insights and tools for every team by continuously querying customer data to detect traits, track trends, and trigger workflows. The platform turns unstructured data into actionable insights, helping teams stay ahead of risks and opportunities. Frame AI's architecture autonomously queries customer data based on user objectives, activating inside existing business tools to provide real-time customer data. With features like enrichments, triggers, alerts, and insights, Frame AI enables better decisions faster by combining predictive signals in customer text into task-specific scores. The platform is suitable for marketing, CX, support, and product teams, offering real-time usability feedback, demographic and psychographic trait detection, and secure data handling. Frame AI is SOC 2 Type II certified and HIPAA compliant, with a team of AI experts leading the development of AI solutions for various organizations.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Thematic is an AI-powered platform that transforms noisy feedback into accurate and layered insights. It empowers users with the understanding to be customer-led and saves time by providing specific insights in seconds. Thematic offers powerful analytics and visualizations, coversational analytics, and intelligence from every interaction. The platform allows users to connect and combine feedback from various sources, tag and theme feedback with AI, and analyze feedback through filters like product, channel, region, theme, sentiment, or date. Thematic is a trustworthy tool for customer feedback analysis, used by insights analysts, researchers, and product managers to improve customer experiences, usage, and profitability.

Seven24 AI is an AI-powered feedback collection and analysis tool designed to help businesses gather real-time feedback from users and turn it into actionable tasks. The tool utilizes generative AI to analyze customer sentiment, prompt positive reviews, and generate prioritized tasks based on feedback volume. With features like voice feedback collection, sentiment analysis, and topic modeling, Seven24 AI offers a modern and efficient way for businesses to manage feedback effectively and enhance customer satisfaction.

Yay! Forms is an AI-powered form and survey builder that leverages artificial intelligence to create personalized surveys, quizzes, and forms. The platform simplifies decision-making by automatically turning data into valuable insights. With features like responsive design, customizable themes, drop-off analysis, advanced logic, and seamless integrations, Yay! Forms offers a user-friendly experience for creating engaging and efficient forms. The application also provides various pricing plans to cater to different user needs, along with a free trial option. Additionally, the platform offers customer support, automatic keyword extraction, sentiment detection, emotion detection, and the ability to remove branding for a more professional look.

Viable is an AI-driven platform that provides actionable insights from qualitative data. It effortlessly transforms raw data into valuable information using AI technology. The platform offers integrations with various tech stacks and transparent pricing options to meet user requirements. Viable is designed to help businesses improve customer experience, boost employee engagement, enhance marketing strategies, prioritize product management actions, and conduct efficient research with the help of AI.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Bloomreach is an AI-powered ecommerce personalization platform that integrates real-time customer and product data to enable personalized marketing, product discovery, content, and conversational shopping. It offers solutions for marketers, merchandisers, and data-driven executives, helping businesses optimize performance, increase profitability, and enhance customer experiences.

Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.

ElevateAI by NICE is a market-leading AI-powered speech-to-text application that offers transcription models, Generative AI, Enlighten AI, and CX AI features. It provides insights by pairing free Generative AI with NICE's transcription models to uncover hidden insights in data. ElevateAI aims to make AI-powered technology accessible for all, with easy integration, deployment, and user-friendly APIs. The application is designed to help contact centers leverage the power of AI for enhanced customer experiences and innovation.

Suggest AI is an AI tool developed by @KShivendu. It is designed to provide intelligent suggestions and recommendations to users. The tool utilizes artificial intelligence algorithms to analyze user input and generate relevant suggestions. Suggest AI aims to enhance user productivity and decision-making by offering personalized recommendations based on user preferences and behavior. With a user-friendly interface, Suggest AI is suitable for a wide range of applications, from content curation to product recommendations.

Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It offers touchless interaction with customers, generates valuable statistical reports, ensures data protection and privacy compliance, and provides various services such as rapid interactions through gestures, facial analysis, gamification, and alert systems. Gestualy is suitable for businesses and events, allowing users to make informed decisions based on customer feedback and emotional expressions.

ChainFuse is an AI-powered customer analytics tool designed for support-focused teams. It helps businesses track trends, receive critical alerts, and gain weekly insights to minimize churn and enhance user satisfaction. By unifying siloed customer data and leveraging AI storytelling, ChainFuse enables users to visualize real-time trends, identify leads, and prevent negative experiences that could lead to customer churn and revenue loss. The tool supports multiple external sources, offers AI-powered insights, sentiment analysis, recurring issue detection, and generates comprehensive reports for seamless team collaboration.