
Viable
Transform feedback into product & customer growth

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.
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Features
- Effortlessly transform raw data into actionable insights with AI.
- Integrates seamlessly with your tech stack.
- Customize it to your unique objectives.
- Save hundreds of hours each year.
- Elevate customer satisfaction with intelligent, directed results that reduce churn while saving you time.
Advantages
- Increase customer satisfaction by surfacing the most urgent topics without any manual analysis.
- Drive product innovation and customer growth – while saving hundreds of hours.
- Work with confidence knowing your data is secure – Viable is SOC 2 Type 2 certified and compliant with GDPR & CCPA.
- You can customize the analysis to your unique business objectives in minutes.
- Craft data-backed strategies for each KPI
Disadvantages
- Can be expensive for small businesses.
- May not be suitable for all types of data.
- Requires some technical expertise to use effectively.
Frequently Asked Questions
-
Q:What is Viable?
A:Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. -
Q:How does Viable work?
A:Viable uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. -
Q:What are the benefits of using Viable?
A:Viable can help businesses increase customer satisfaction, drive product innovation, and save time. -
Q:How much does Viable cost?
A:Viable offers three pricing plans: Startup ($600/month), Growth ($1,000/month), and Enterprise (custom pricing). -
Q:Can I try Viable for free?
A:Yes, you can get your first report free by signing up for a demo.
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