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Lang.ai
Unlock CX data with easy-to-use AI
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Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.
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Features
- Intelligent triage of complex requests in real-time
- Email automation of one-touch issues
- Continuous improvement of chatbots
- Granular tagging with categories adapted to the nuances of your business
- Proactive email & slack alerts for growing topics
- Automated discovery of new topics in your data
- Custom taxonomies for product & other teams
- Shareable reports based on querying your customer data
Advantages
- Increase automation beyond your chatbot
- Drive decisions based on relevant & accurate CX insights
- Enable Product & other teams to leverage VoC
- Always synchronized and reliable data in your Data Warehouse
- Trusted AI that protects your most valuable asset -- your data
Disadvantages
- May require some technical expertise to set up and use
- Pricing may not be suitable for all businesses
- May not be able to handle all types of customer queries
Frequently Asked Questions
-
Q:What is Lang.ai?
A:Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. -
Q:What are the benefits of using Lang.ai?
A:Lang.ai can help businesses increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. -
Q:How much does Lang.ai cost?
A:Lang.ai offers a range of pricing plans to suit different business needs. Please contact the Lang.ai sales team for more information. -
Q:Is Lang.ai easy to use?
A:Lang.ai is designed to be easy to use, with a user-friendly interface and intuitive features. -
Q:What kind of support does Lang.ai offer?
A:Lang.ai offers a range of support options, including documentation, FAQs, and email support.
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Lang.ai
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GPTBots
GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice AI bot templates, optimize and customize AI knowledge base, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, enables seamless chatbot-human handoff, and provides robust API and SDK for embedding capabilities into products. Trusted by over 100k companies worldwide, GPTBots helps enterprises enhance customer service, leads generation, SEO writing, data analysis, and more.
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Gleen AI
Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.
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Landbot
Landbot is an AI-powered chatbot generator that helps businesses create conversational experiences for lead generation, customer engagement, and customer support. With Landbot, businesses can build chatbots for websites, WhatsApp, and Facebook Messenger without any coding required. Landbot's chatbots are designed to be engaging and human-like, and they can be used to automate tasks such as lead qualification, appointment scheduling, and customer support. Landbot also offers a variety of integrations with other business tools, such as CRM systems and marketing automation platforms.
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Infinity Call Analytics Software
Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.
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Lang.ai
Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.
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Testportal
Testportal is an online assessment platform that allows users to create their own tests, quizzes, and exams. It is used by businesses and educational institutions to assess the skills and knowledge of their employees and students. Testportal offers a variety of features, including AI-powered question generation, automatic grading, and comprehensive insights and analytics. It also integrates with Microsoft Teams and provides enterprise-grade security and data protection.
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Seismic
Seismic is a sales enablement platform that provides customer-facing teams with the skills, content, tools, and insights they need to delight clients and grow the business. It offers a range of features including sales content management, learning and coaching, buyer engagement, content automation, strategy and planning, and enablement intelligence. Seismic is used by over 1,000 companies worldwide and has been recognized as the #1 sales enablement platform in all leading analyst reports.
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CyanArrow
CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.
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My AskAI
My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.
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Chatmate
Chatmate is an AI Customer Support platform that offers AI chatbots to instantly resolve 80% of support queries. It allows users to create custom AI chatbots tailored to their business and customers, providing fast and accurate responses. The platform enables customization of chatbot widgets, tracking of AI insights, and offers comprehensive analytics to enhance customer experience. Chatmate ensures engaging and authentic conversations, intuitive engagement with customers, model customization, and trustworthy responses. It provides simple pricing plans suitable for businesses of all sizes.
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ChatFlow
ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.
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Cognitive Calls
Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.
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Open
Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.
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ChatGPT
ChatGPT is an AI-powered chatbot tool that allows users to create and train chatbots for various purposes. It uses advanced natural language processing to generate human-like responses and engage in conversations with users. With ChatGPT, you can customize the chatbot's responses, train it on specific topics, and integrate it into your website or application to provide interactive and personalized experiences for your users.
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Enthu.AI
Enthu.AI is a Conversation Intelligence Software designed for Contact Centers to boost agent performance, understand customer sentiment, and improve revenue. The AI-powered tool automates sales monitoring, compliance, and customer experience enhancement by capturing and analyzing customer voice across various communication channels. It provides insights for multiple teams, runs automated Quality Management programs, and coaches sales agents to improve their performance. Enthu.AI helps in driving consistency in revenue and predictability in outcomes for over 100 brands, making call quality monitoring and customer conversation data analysis more efficient and effective.
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GPTBots
GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice templates, optimize AI knowledge bases, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, and enables seamless chatbot-human handoff. Trusted by over 100k companies worldwide, GPTBots enhances customer support, leads generation, SEO writing, and data analysis, catering to various industries.
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Zetabot
Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.
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CX Genie
CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.
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Copalot AI Copilot
Copalot is an AI copilot application designed to provide AI chat and visual video support for small businesses. It helps in reducing customer interaction and support costs by offering AI chat and video FAQ bots that can be embedded in websites or linked to products. Copalot allows users to create custom ChatGPT and FAQs based on their own content, supporting multiple file formats and webpages. The application is user-friendly and multilingual, catering to a global customer base.
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MagicLoop
MagicLoop is a voice survey tool designed to enhance customer feedback by replacing written feedback with spoken responses. It allows users to gather higher-quality responses through voice surveys, capturing emotions, tones, and nuances for a deeper understanding of participants' feelings and intentions. The tool aims to improve participant engagement and provide detailed insights by encouraging genuine responses. MagicLoop offers a modern approach to surveys, addressing the limitations of traditional methods and providing tailored solutions for various use cases such as user research, satisfaction surveys, NPS, feedback collection, market research, and data monitoring. With features like AI analysis, speech-to-text transcription, and custom branding, MagicLoop streamlines the process of generating insights from voice recordings.
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My AskAI
My AskAI is an AI-powered customer support tool designed to assist businesses in managing customer inquiries efficiently. The tool utilizes advanced natural language processing and machine learning algorithms to understand and respond to customer queries in real-time. With My AskAI, businesses can automate responses, provide personalized support, and improve overall customer satisfaction. The tool is user-friendly and customizable, making it suitable for businesses of all sizes.
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Hexabot
Hexabot is an AI tool designed for building and managing AI-powered chatbots. It offers a user-friendly platform for creating chatbots that can interact with users in a seamless manner. With Hexabot, users can easily design and customize chatbot functionalities to suit their specific needs. The tool provides a range of features and advantages that make it a valuable asset for businesses looking to enhance customer engagement and streamline communication processes.