Lang.ai

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

AIssistify is an all-in-one AI solution that integrates with HubSpot CRM to provide businesses with a range of AI-powered automation and productivity tools. It offers features such as GPT-4 Turbo integration, custom prompts in workflows, diverse AI model options, and more. AIssistify helps businesses streamline their marketing, sales, and RevOps processes by automating tasks, improving communication, and providing valuable insights.

Novus Writer is a customizable, on-premise AI and LLM solution designed to enhance efficiency in various business functions, including sales, finance, customer support, and more. It offers a range of features such as plagiarism detection, long-form generation, proofreading, fact checking, and custom AI agents. Novus Writer is trusted by enterprises for its streamlined processes, advanced data analysis capabilities, and compliance with industry standards.

Prefixbox is an AI-powered search and discovery solution that offers a range of features to enhance user experience and boost revenue for Enterprise retailers. It provides personalized search, rich autocomplete, navigation, recommendations, insights, and analytics. Prefixbox is trusted by various industries and offers easy integration, localized language support, and market-driven development. The application helps in increasing conversion rates, average order value, and revenue through data-driven search results and relevant recommendations.

GPT Builders is a platform offering customizable GPT models to create personalized AI tools for various tasks. The directory includes mini ChatGPTs trained for specific functions like customer service and market research. With multi-model agents, privacy controls, seamless integration, flexibility, memory, personalized communication, increased efficiency, and API access, businesses can enhance operations and decision-making. The application empowers users to navigate market trends, identify leads, and catalyze conversions, leading to improved efficiency, customer satisfaction, and growth.

CommodityAI is a web-based platform that uses AI, automation, and collaboration tools to help businesses manage their commodity shipments and supply chains more efficiently. The platform offers a range of features, including shipment management automation, intelligent document processing, stakeholder collaboration, and supply-chain automation. CommodityAI can help businesses improve data accuracy, eliminate manual processes, and streamline communication and collaboration. The platform is designed for the commodities industry and offers commodity-specific automations, ERP integration, and AI-powered insights.

SiteSpect is an AI-driven platform that offers A/B testing, personalization, and optimization solutions for businesses. It provides capabilities such as analytics, visual editor, mobile support, and AI-driven product recommendations. SiteSpect helps businesses validate ideas, deliver personalized experiences, manage feature rollouts, and make data-driven decisions. With a focus on conversion and revenue success, SiteSpect caters to marketers, product managers, developers, network operations, retailers, and media & entertainment companies. The platform ensures faster site performance, better data accuracy, scalability, and expert support for secure and certified optimization.

ORIQON.AI is an AI-powered platform that helps businesses automate their workflows and processes. It uses natural language processing (NLP) and machine learning (ML) to understand the intent of user requests and provide relevant responses. ORIQON.AI can be used for a variety of tasks, including customer service, lead generation, and sales.

Yellow.ai is a leading provider of AI-powered customer service automation solutions. Its Dynamic Automation Platform (DAP) is built on multi-LLM architecture and continuously trains on billions of conversations for scale, speed, and accuracy. Yellow.ai's platform leverages the latest advancements in NLP and generative AI to deliver empathetic and context-aware conversations that exceed customer expectations across channels. With its enterprise-grade security, advanced analytics, and zero-setup bot deployment, Yellow.ai helps businesses transform their customer and employee experiences with AI-powered automation.

Genesys is a cloud-based contact center software that provides businesses with a variety of tools to improve customer experience. These tools include web messaging, live chat, chatbots, and AI-powered analytics. Genesys also offers a variety of integrations with other business applications, such as CRM and ERP systems.

Surveyed.live is an AI-powered video survey platform that allows businesses to collect feedback and insights from customers through customizable survey templates. The platform offers features such as video surveys, AI touch response, comprehensible dashboard, Chrome extension, actionable insights, integration, predefined library, appealing survey creation, customer experience statistics, and more. Surveyed.live helps businesses enhance customer satisfaction, improve decision-making, and drive business growth by leveraging AI technology for video reviews and surveys. The platform caters to various industries including hospitality, healthcare, education, customer service, delivery services, and more, providing a versatile solution for optimizing customer relationships and improving overall business performance.

Convincely is a digital personalization platform that helps businesses create and optimize personalized sales experiences for each customer. It offers a range of features such as a UX Conversion Library, AI Personalization Engine, and Performance & Analytics, which allow businesses to build and deploy high-converting experiences, test faster, optimize performance, and make data-driven decisions. Convincely is suitable for businesses in various industries, including finance, insurance, retail/e-commerce, services, education, and others.

Interactions IVA is a conversational AI solutions platform for customer experience (CX). It offers a range of features to help businesses improve their customer interactions, including intelligent virtual assistants, PCI compliance, social customer care, and more. Interactions IVA is used by businesses in a variety of industries, including communications, finance and banking, healthcare, insurance, restaurants, retail and technology, travel and hospitality, and utilities.

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.

PnP.ai is an advanced AI-powered platform that offers a wide range of tools and solutions for businesses and individuals. It leverages cutting-edge artificial intelligence technology to provide users with intelligent automation, data analysis, and decision-making capabilities. With a user-friendly interface and powerful features, PnP.ai helps streamline processes, improve efficiency, and drive innovation across various industries.

AI Checklist Generator is an AI tool that helps users create custom checklist templates for various processes across different industries. It leverages AI technology to streamline the checklist creation process, ensuring accuracy and efficiency. The tool offers a wide range of pre-designed checklist templates tailored to specific industries, such as accounting, advertising, agriculture, construction, consulting, e-commerce, education, engineering, financial services, hotel & hospitality, human resources, information technology, insurance, law firm, manufacturing, marketing, property management, real estate, restaurant, retail, software development, and transportation. Users can easily customize these templates or create their own checklists using AI-powered features.

User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription solutions, multimodal AI chat, and diverse data sources analysis. The tool helps businesses streamline data discovery, convert customer data into strategic assets, and uncover actionable customer insights with the power of AI.

TheLoops is an all-in-one intelligent platform that provides actionable insights for CX teams using prediction and GenAI to increase productivity. It offers features such as AI Agent Copilot, Auto QA, intelligent collaboration, real-time operations visibility, and fast deployment. The application is designed to empower managers and agents with dynamic next best recommended actions, sentiment analysis, bug tracking, and prediction of churn. The platform ensures fast deployment, ease of use, scalability, and enterprise-grade data security.

Eclipse AI is an AI-powered customer feedback analytics platform that helps businesses seamlessly collect and unify customer feedback from various channels. By automating the analysis process, Eclipse AI provides actionable insights to improve customer experience and drive retention. The platform centralizes voice-of-customer data, saves hours of manual work, and enables businesses to make data-driven decisions to enhance customer loyalty and boost profitability.

Monterey AI is an AI-powered insights platform that helps businesses understand their customers' needs and build better products. It aggregates, triages, and analyzes user feedback, tickets, conversations, surveys, and transcripts to provide businesses with real-time insights into what their customers are saying and what they want. Monterey AI is used by businesses of all sizes, from startups to Fortune 20 companies, to improve their product development process and build better products that meet the needs of their customers.

Izwe.ai is a multi-lingual technology platform that transcribes speech to text in local languages. It is trusted by companies of all sizes, from startups to enterprises. Izwe.ai offers a range of solutions for businesses, including customer experience, developer automation, and personal transcription. The platform's features include automatic agent assessments, support from an internal knowledge base, and recommendations for actions and additional professional services.

RepBot.ai is an online reputation management tool that helps businesses monitor, manage, and enhance their online reputation. It enables businesses to proactively gather customer feedback, monitor reviews across various platforms, and respond strategically to maintain a positive brand image. RepBot.ai offers a range of features to help businesses automate review generation, monitor reviews 24/7, respond to reviews automatically, manage negative reviews, and gain AI-driven insights and reporting. With RepBot.ai, businesses can save time, reduce costs, and increase revenue by leveraging the power of their customer reviews to improve their SEO, beat their competition, and attract new customers.

AskHumans is a conversational feedback platform that enables businesses to collect and analyze customer feedback at scale. It uses AI to analyze open-ended questions and provide insights on customer opinions and experiences. This information can be used to improve products and services, align with customer needs, and create content for marketing and SEO.

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.

IdeaApe is an AI-powered market research tool that helps businesses understand their customers' wants and needs. By analyzing data from social media and other online sources, IdeaApe can identify patterns and sentiments, providing businesses with valuable insights that can help them make better decisions about their products, services, and marketing campaigns.

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

InsightQ.ai is a pioneering force in the world of Artificial Intelligence for Product Management. Its groundbreaking AI product manager, CoPilot, is an indispensable companion on the path to product success, offering a seamless and transformative experience for product managers. InsightQ.ai CoPilot can effortlessly create a variety of essential documents that are invaluable to product managers, including product roadmaps, user personas, competitive analysis, and go-to-market strategies. It seamlessly integrates with key platforms like Atlassian and Slack, and connects with over 5,000 other services through Zapier, ensuring a cohesive and efficient workflow across all project management tools.

TakeNote is a cutting-edge speech-to-text AI that transforms audio and video into documents, boosting productivity and enhancing meeting experiences. Its advanced AI models provide exceptional accuracy, approaching human-level robustness and accuracy in English speech recognition. TakeNote AI empowers teams to transcribe meetings into accurate transcripts, generate precise summaries, analyze sentiment, and identify speakers, all while ensuring high levels of security and data protection.

SpeakNotes is a revolutionary voice note summarizer that uses advanced AI technology to condense lengthy audio recordings into concise, easy-to-read summaries. With SpeakNotes, you can save time and effort by quickly capturing the key points of your voice notes, making it an invaluable tool for students, professionals, and anyone who relies on audio recordings for communication and information gathering.

Eye for AI is a comprehensive AI-powered platform that provides a wide range of tools and resources to help businesses and individuals harness the power of AI. With Eye for AI, users can access cutting-edge AI technologies, including natural language processing, computer vision, and machine learning, to automate tasks, improve decision-making, and gain valuable insights from data.

RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.

SpeechFlow is a powerful speech-to-text API that transcribes audio and video files into text with high accuracy. It supports 14 languages and offers features such as punctuation, easy deployment, scalability, and fast processing. SpeechFlow is ideal for businesses and individuals who need accurate and timely transcription services.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Ignition is an AI-powered product success platform that helps product and customer teams build better products, launch successful campaigns, and generate more revenue. It offers a range of features, including competitive intelligence, customer research, roadmapping, launch planning, and content creation. Ignition is designed to help teams align around product updates and improve GTM execution.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

Lexalytics is a leading provider of text analytics and natural language processing (NLP) solutions. Our platform and services help businesses transform complex text data into valuable insights and actionable intelligence. With Lexalytics, you can: * **Analyze customer feedback** to understand what your customers are saying about your products, services, and brand. * **Identify trends and patterns** in text data to make better decisions about your business. * **Automate tasks** such as document classification, entity extraction, and sentiment analysis. * **Develop custom NLP applications** to meet your specific needs.

Yescribe.ai is an AI-powered transcription tool that converts audio and video files into text with fast, accurate, and affordable transcription services. It supports 98 languages, ensuring global coverage and accessibility. Users can easily upload files, transcribe them within minutes, and export/share the transcripts in multiple formats. The tool is ideal for professionals in various industries such as healthcare, legal, financial services, hospitality, technology, and real estate, offering unparalleled efficiency and accuracy in transcription. Yescribe.ai also provides insightful summaries, private and secure data handling, and extended support for up to 5-hour uploads.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

TrustLoop is an online reputation management software designed to help businesses enhance their online presence by capturing more positive reviews and feedback. The platform offers AI-powered reputation management solutions tailored for tech companies. With TrustLoop, users can automate the process of gathering and managing reviews from various platforms like TrustPilot, Capterra, G2, and Google. The application provides actionable insights from feedback and reviews through AI integration, allowing businesses to improve their online reputation effectively. TrustLoop also offers customizable survey widgets, popup tools, and landing pages to engage customers and drive more 5-star reviews before achieving product-market fit. The platform is fully customizable, bloat-free, and easy to set up, making it a valuable tool for businesses looking to build social proof and enhance customer satisfaction.

Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.

Instant Answers is an AI-powered chatbot builder that enables users to create customized chatbots for their websites in minutes. The platform allows users to train their chatbots to provide instant answers to a wide range of questions by uploading documents or inputting website URLs. With features like easy customization, effortless integration, conversation analytics, and dynamic learning, Instant Answers offers a user-friendly interface for enhancing customer service and engagement.

GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice AI bot templates, optimize and customize AI knowledge base, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, enables seamless chatbot-human handoff, and provides robust API and SDK for embedding capabilities into products. Trusted by over 100k companies worldwide, GPTBots helps enterprises enhance customer service, leads generation, SEO writing, data analysis, and more.

Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.

Landbot is an AI-powered chatbot generator that helps businesses create conversational experiences for lead generation, customer engagement, and customer support. With Landbot, businesses can build chatbots for websites, WhatsApp, and Facebook Messenger without any coding required. Landbot's chatbots are designed to be engaging and human-like, and they can be used to automate tasks such as lead qualification, appointment scheduling, and customer support. Landbot also offers a variety of integrations with other business tools, such as CRM systems and marketing automation platforms.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

Testportal is an online assessment platform that allows users to create their own tests, quizzes, and exams. It is used by businesses and educational institutions to assess the skills and knowledge of their employees and students. Testportal offers a variety of features, including AI-powered question generation, automatic grading, and comprehensive insights and analytics. It also integrates with Microsoft Teams and provides enterprise-grade security and data protection.

Seismic is a sales enablement platform that provides customer-facing teams with the skills, content, tools, and insights they need to delight clients and grow the business. It offers a range of features including sales content management, learning and coaching, buyer engagement, content automation, strategy and planning, and enablement intelligence. Seismic is used by over 1,000 companies worldwide and has been recognized as the #1 sales enablement platform in all leading analyst reports.

CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

Chatmate is an AI Customer Support platform that offers AI chatbots to instantly resolve 80% of support queries. It allows users to create custom AI chatbots tailored to their business and customers, providing fast and accurate responses. The platform enables customization of chatbot widgets, tracking of AI insights, and offers comprehensive analytics to enhance customer experience. Chatmate ensures engaging and authentic conversations, intuitive engagement with customers, model customization, and trustworthy responses. It provides simple pricing plans suitable for businesses of all sizes.

ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

ChatGPT is an AI-powered chatbot tool that allows users to create and train chatbots for various purposes. It uses advanced natural language processing to generate human-like responses and engage in conversations with users. With ChatGPT, you can customize the chatbot's responses, train it on specific topics, and integrate it into your website or application to provide interactive and personalized experiences for your users.

Enthu.AI is a Conversation Intelligence Software designed for Contact Centers to boost agent performance, understand customer sentiment, and improve revenue. The AI-powered tool automates sales monitoring, compliance, and customer experience enhancement by capturing and analyzing customer voice across various communication channels. It provides insights for multiple teams, runs automated Quality Management programs, and coaches sales agents to improve their performance. Enthu.AI helps in driving consistency in revenue and predictability in outcomes for over 100 brands, making call quality monitoring and customer conversation data analysis more efficient and effective.

GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice templates, optimize AI knowledge bases, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, and enables seamless chatbot-human handoff. Trusted by over 100k companies worldwide, GPTBots enhances customer support, leads generation, SEO writing, and data analysis, catering to various industries.

Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.

CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.

Copalot is an AI copilot application designed to provide AI chat and visual video support for small businesses. It helps in reducing customer interaction and support costs by offering AI chat and video FAQ bots that can be embedded in websites or linked to products. Copalot allows users to create custom ChatGPT and FAQs based on their own content, supporting multiple file formats and webpages. The application is user-friendly and multilingual, catering to a global customer base.

MagicLoop is a voice survey tool designed to enhance customer feedback by replacing written feedback with spoken responses. It allows users to gather higher-quality responses through voice surveys, capturing emotions, tones, and nuances for a deeper understanding of participants' feelings and intentions. The tool aims to improve participant engagement and provide detailed insights by encouraging genuine responses. MagicLoop offers a modern approach to surveys, addressing the limitations of traditional methods and providing tailored solutions for various use cases such as user research, satisfaction surveys, NPS, feedback collection, market research, and data monitoring. With features like AI analysis, speech-to-text transcription, and custom branding, MagicLoop streamlines the process of generating insights from voice recordings.

TheLoops is an all-in-one intelligent platform that provides actionable insights for CX teams using prediction and GenAI to increase productivity. It offers features such as AI Agent Copilot, Auto QA, intelligent collaboration, real-time operations visibility, and fast deployment. The application is designed to empower managers and agents with dynamic next best recommended actions, sentiment analysis, bug tracking, and prediction of churn. The platform ensures fast deployment, ease of use, scalability, and enterprise-grade data security.

Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.