
Univw
Empower Your Sales with Univw

Univw is an AI-powered sales CRM designed for start-ups and small businesses. It offers custom dashboards, reports, and analytics, along with features like automated call quality assurance, external automations, agent coaching using AI, and intelligent summarization of notes. Univw aims to enhance business efficiency by providing powerful features that streamline sales processes, improve data access control, integrate cloud telephony, bring data from external sources, offer a flexible workflow engine, and enable data visualization for better decision-making.
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Features
- Custom Dashboards, Reports, and Analytics
- Automated Call QA
- External Automations
- AI-based Agent Coaching
- Intelligent Notes Summarization
Advantages
- Efficient data access control
- Seamless cloud telephony integration
- Easy data import from external sources
- Versatile workflow engine
- Enhanced decision-making through data visualization
Disadvantages
- May require training for full utilization
- Integration complexity with existing systems
- Limited customization options for some features
Frequently Asked Questions
-
Q:What are the key features of Univw?
A:Univw offers custom dashboards, automated call QA, external automations, AI-based agent coaching, and intelligent notes summarization. -
Q:How does Univw enhance business efficiency?
A:Univw streamlines sales processes, improves data access control, integrates cloud telephony, brings data from external sources, and offers a flexible workflow engine. -
Q:Can Univw be used for decision-making?
A:Yes, Univw enables data visualization for better decision-making by merging transactional, call, chat, geolocation data, and more.
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