Dixa

Dixa is a customer experience (CX) platform designed for consumer brands, offering a comprehensive solution that combines human and AI capabilities to streamline customer service operations. The platform includes features such as AI agents, automation tools, intelligent routing, analytics, and quality assurance functionalities. Dixa aims to empower agents to work smarter, boost revenue through personalized interactions, and deliver exceptional customer experiences. With a focus on customer loyalty and satisfaction, Dixa integrates with existing CRM systems and e-commerce platforms to enhance overall CX setup.

Yellow.ai is an enterprise-grade Conversational AI Platform that enables businesses to create AI-powered chatbots and virtual assistants for customer engagement. The platform offers a user-friendly interface for designing, deploying, and managing conversational AI solutions. With Yellow.ai, businesses can automate customer interactions, provide personalized responses, and improve overall customer experience. The platform supports integration with various messaging channels and CRM systems, making it a versatile tool for enhancing customer service and sales processes.

Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Superbo is a digital enabler that empowers businesses to solve complex problems through the power of Conversational AI technology. Their innovative solutions and expert services help clients deliver effective, engaging conversational experiences that drive revenue growth and customer satisfaction. Superbo AI CX Ecosystem is the ultimate solution for businesses looking to revolutionize their customer interactions, providing personalized and efficient customer service 24/7. From chatbots to voice assistants, their flexible platform can be customized to fit specific needs and goals, helping to improve customer satisfaction, increase efficiency, and boost sales.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

GoSales is an AI-based WhatsApp automation tool that focuses on making customer interactions conversational and interactive, ultimately boosting sales and productivity with minimal manpower. It offers features such as 24/7 human-like AI assistant, personalized interactions, integration with payment gateways, and powerful analytics. GoSales helps businesses increase conversion rates, average order value, customer satisfaction, and operational efficiency through automation and AI-powered chatbots. It also provides seamless API integrations with major apps for a more efficient workflow.

Gorgias is an AI Customer Experience Platform for Ecommerce that offers an all-in-one support inbox, instant resolutions, and website conversion rate optimization through powerful onsite campaigns. The platform leverages artificial intelligence to streamline customer interactions, automate support tasks, and enhance overall customer satisfaction. With integrations to popular ecommerce platforms and a focus on empowering support teams, Gorgias aims to provide personalized and efficient customer experiences to help businesses grow and succeed.

getitAI is an AI-powered sales tool that revolutionizes the way businesses interact with customers. It offers a virtual sales agent that leverages artificial intelligence to provide personalized and efficient customer service. By combining advanced algorithms and natural language processing, getitAI enhances sales processes, increases conversion rates, and improves customer satisfaction. The tool is designed to streamline sales interactions, automate repetitive tasks, and deliver real-time insights to drive sales performance. With getitAI, businesses can elevate their sales strategies and engage with customers in a more meaningful and effective manner.

Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

EBO is an advanced artificial intelligence solution that powers customer engagement with bespoke AI technology. It simplifies and automates customer engagement processes, helping businesses tackle challenges related to rising customer expectations and expensive, time-consuming tasks. EBO's AI supports various industries, offering platform and tools for exceptional customer engagement by automating key processes to optimize services and increase customer satisfaction. The platform provides end-to-end services for enterprises, driving customer engagement using data and AI power to offer an omnichannel experience and convert engagement into service satisfaction with AI automation.

Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.

Dixa is a customer experience (CX) platform designed for consumer brands, offering a comprehensive solution that combines human and AI capabilities to streamline customer service operations. The platform includes features such as AI agents, automation tools, intelligent routing, analytics, and quality assurance functionalities. Dixa aims to empower agents to work smarter, boost revenue through personalized interactions, and deliver exceptional customer experiences. With a focus on customer loyalty and satisfaction, Dixa integrates with existing CRM systems and e-commerce platforms to enhance overall CX setup.

Aivo Conversational AI is an AI-powered suite designed for customer service and sales automation. It offers various tools like AgentBot, Live Studio, Voice, Appointment Scheduling, and more to enhance customer experiences. The platform leverages artificial intelligence to provide instant solutions, boost business growth, and create hyper-realistic avatars for engaging interactions. Aivo Suite integrates with digital channels like WhatsApp, Instagram, Twitter, and Telegram, catering to industries such as fintech, retail, telecom, and more. With features like Generative AI and conversational banking, Aivo aims to revolutionize customer engagement and provide personalized attention 24/7.

Maxx AI is an AI-powered solution designed to automate customer service interactions and boost efficiency for businesses of all sizes. By integrating custom-trained AI Assistants into communication channels, Maxx AI provides fast, reliable, and cost-effective customer interactions 24/7. The application offers features such as instant responses across messaging platforms, custom AI training, multilingual support, voice recognition, scalability, and cost-effectiveness. Maxx AI aims to help businesses reduce staffing needs, cut operational costs, improve response times, and expand into new markets effortlessly.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Discovery Outcomes is an AI-powered Product Operating System designed to streamline and enhance the product management process. It integrates tools, facilitates collaboration, and leverages AI for efficient workflows. The platform offers powerful outcomes by transforming product management into a game of success, optimizing workflows for rapid innovation, enabling data-driven decision-making, and fostering effective communication and collaboration among teams. With features like automated PRD generation, feedback analysis, and actionable insights, Discovery Outcomes aims to improve time-to-market, productivity, innovation rate, quality of deliverables, adaptability, flexibility, cross-functional collaboration, and return on investment.

Altilia is a Major Player in the Intelligent Document Processing market, offering a cloud-native, no-code, SaaS platform powered by composite AI. The platform enables businesses to automate complex document processing tasks, streamline workflows, and enhance operational performance. Altilia's solution leverages GPT and Large Language Models to extract structured data from unstructured documents, providing significant efficiency gains and cost savings for organizations of all sizes and industries.

The B2B Ecosystem is the ultimate hub for B2B growth, innovation, and networking. It offers a comprehensive range of professional solutions for B2B businesses, including directories, marketing funnels, AI tools, consulting services, and more. Designed by executives for executives, the platform provides valuable insights, expert advice, and industry trends to help businesses thrive in the digital ecosystem.

Knolli is an AI-powered platform that enables users to build, monetize, and scale their knowledge with the help of AI copilots. It allows knowledge creators to create interactive AI solutions without the need for coding. Knolli offers features like chat with PDFs, personalized learning experiences, budgeting advice, legal research support, and more. The platform empowers internal teams by streamlining workflows, enhancing productivity, and simplifying compliance. With a user-friendly interface, Knolli helps users create and share AI copilots effortlessly.

Bigle is an AI-powered Contract Lifecycle Management Software that offers a comprehensive suite of tools for legal operations improvement. It provides features such as document automation, contract management, intelligent workflows, contract negotiation, electronic signature, and artificial intelligence. Bigle aims to streamline contract review processes, reduce legal risks, improve internal compliance, and enhance operational efficiency across various industries. The platform also offers integrations with other software, personalized customer service, and access to ongoing training through Bigle Academy.

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

UJET is a cloud-based contact center platform that provides a variety of features to help businesses improve their customer experience. These features include omnichannel support, AI-powered virtual agents, and real-time analytics. UJET is designed to be easy to use and affordable, making it a good option for businesses of all sizes.

SymTrain is an AI-powered platform that automates training and coaching for contact center agents. By utilizing simulations and AI technology, SymTrain offers a cost-effective solution that enhances agent performance, reduces training time, and improves overall customer satisfaction. The platform provides automated role-play scenarios, consistent feedback, and data-driven coaching to help organizations streamline their training processes and achieve better results. SymTrain revolutionizes how companies train and coach their agents, leading to increased efficiency, revenue, and customer satisfaction.

ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.

InsightPro is a workforce analytics platform specifically designed for healthcare payers. It integrates claims processing, quality assurance, training, and contact center functionalities, all powered by AI and machine learning. The platform offers capabilities such as dashboards, team productivity, workforce optimization, workload management, workforce access, real-time monitoring, and training management. InsightPro aims to improve operational efficiencies, reduce costs, enhance workforce planning, and foster team collaboration within payer organizations.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

Dixa is a customer experience (CX) platform designed for consumer brands, offering a comprehensive solution that combines human and AI capabilities to streamline customer service operations. The platform includes features such as AI agents, automation tools, intelligent routing, analytics, and quality assurance functionalities. Dixa aims to empower agents to work smarter, boost revenue through personalized interactions, and deliver exceptional customer experiences. With a focus on customer loyalty and satisfaction, Dixa integrates with existing CRM systems and e-commerce platforms to enhance overall CX setup.

Medallia is a real-time text analytics software that offers comprehensive feedback capture, role-based reporting, AI and analytics capabilities, integrations, pricing flexibility, enterprise-grade security, and solutions for customer experience, employee experience, contact center, and market research. It provides omnichannel text analytics powered by AI to uncover high-impact insights and enable users to identify emerging trends and key insights at scale. Medallia's text analytics platform supports workflows, event analytics, real-time actions, natural language understanding, out-of-the-box topic models, customizable KPIs, and omnichannel analytics for various industries.

Sushidata is an AI-powered platform that helps businesses gather and analyze customer conversations from various sources to extract valuable insights. It uses AI agents to detect trends, sentiment, risks, and opportunities automatically. The platform connects to tools like Slack, Discord, Reddit, and support tools to provide a single source of truth around customer feedback. Sushidata removes spam and irrelevant chatter from conversations, clusters them into themes, and creates actionable spreadsheets for VoC and competitor intelligence. It offers integrations with various platforms to capture real Voice of the Customer data. The platform prioritizes data security by compartmentalizing information for each customer.

Wizu is an AI-powered platform that offers conversational surveys to enhance customer feedback. It helps businesses collect meaningful feedback, analyze AI-powered insights, and take clear actions based on the data. The platform utilizes AI technology to drive engagement, deliver better response rates, and provide richer insights for businesses to make data-driven decisions.

Entropik is a Unified Insights Platform that helps businesses decode research chaos into revenue clarity. It offers an AI-powered solution that captures emotions, behaviors, and feedback to enable smarter decision-making 4x faster, with enhanced reliability and accuracy. The platform is trusted by 150+ CX leaders and is designed to empower teams across various departments to capture, interpret, and act on customer signals using Emotion, Behaviour, and Gen AI. Entropik provides real-time insights delivery, simplified research processes, and integrated multi-method approach to enhance customer experiences and drive business growth.

DTiQ is an AI-powered loss prevention and intelligent video solution for businesses. It helps industries enhance security, reduce losses, and optimize operations through a combination of technology, audits, and training. The platform offers purpose-built solutions tailored to specific needs, such as speed of service, business operations transformation, safety risk mitigation, and exceptional customer experiences. DTiQ's intelligent solutions empower businesses to prevent losses, improve speed of service, ensure compliance, and drive operational efficiency. With features like AI-driven insights, remote audits, and drive-thru optimization, DTiQ provides actionable insights to enhance profitability and operational success.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Zolak is an AI-powered visual commerce platform designed for the furniture industry. It offers immersive experiences through product visualization, virtual try-out experiences, customization, and more. Zolak enables businesses to bridge physical and digital experiences, empowering e-commerce, manufacturing, and distribution sectors. The platform provides tools for creating high-quality visuals, personalized virtual showrooms, product customization, and AI room visualization, enhancing customer engagement and driving sales.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Dataku.ai is an advanced data extraction and analysis tool powered by AI technology. It offers seamless extraction of valuable insights from documents and texts, transforming unstructured data into structured, actionable information. The tool provides tailored data extraction solutions for various needs, such as resume extraction for streamlined recruitment processes, review insights for decoding customer sentiments, and leveraging customer data to personalize experiences. With features like market trend analysis and financial document analysis, Dataku.ai empowers users to make strategic decisions based on accurate data. The tool ensures precision, efficiency, and scalability in data processing, offering different pricing plans to cater to different user needs.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.

Nyle is an AI-powered operating system for e-commerce growth. It provides tools to generate higher profits and increase team productivity. Nyle's platform includes advanced market analysis, quantitative assessment of customer sentiment, and automated insights. It also offers collaborative dashboards and interactive modeling to facilitate decision-making and cross-functional alignment.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

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