Kustomer

Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.

Superbench is an AI-powered platform designed to transform home service businesses by providing innovative technology solutions for enhanced efficiency, customer satisfaction, and growth. The platform offers AI-powered sales bots, scheduling and CRM platform, and conversational marketing analytics to automate tasks, provide instant responses, accurate quotations, and personalized service recommendations. Superbench aims to empower businesses with advanced AI technology tailored to meet their specific needs, enhancing operational visibility and customer support.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

HumanEcho is an AI-powered platform offering Custom ChatGPT and Digital Human services for websites. It provides advanced AI technologies to enhance customer experience by offering AI chatbots and lifelike digital personas that can interact with users in real-time. The platform allows users to train the AI on their data, upload documents or website URLs, and embed chatbots easily. With features like next-level customer engagement, easy data integration, accurate answers, 24/7 customer support, and support for 80+ languages, HumanEcho aims to revolutionize customer engagement and support services.

AnsweriQ is an AI-powered platform that revolutionizes customer service and support by offering self-service AI and agent AI solutions. It automates customer queries, reduces handle times, and improves customer satisfaction through intelligent automation and assistance. AnsweriQ helps businesses decrease case volume, lower costs, scale customer service, and boost agent productivity. By harnessing the power of AI and RPA, AnsweriQ transforms traditional customer service processes, making them more efficient and effective.

Humley is a Conversational AI platform that allows users to build and launch AI assistants in under an hour. The platform provides a no-code environment for creating self-serve experiences and managing AI outputs. Humley aims to revolutionize customer experiences and boost efficiencies by making Conversational AI accessible and safe for all users. With features like Knowledge Search, Build Flows, Integrate with Systems, Capture Feedback, and Multi-Channel Support, Humley Studio offers a comprehensive toolkit for creating engaging conversational experiences. The platform empowers businesses to deliver exceptional customer service, streamline access to AI models, and improve operational efficiencies.

DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

boost.ai is a Conversational AI Platform designed for enterprises to automate customer service using AI chat and voice bots. The platform is powered by Generative AI technology, enabling hyper-personalized customer connections and high-quality interactions across all customer touchpoints. boost.ai helps businesses manage high traffic, increase customer satisfaction, and reduce costs by delivering outstanding customer experiences.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.

Botsonic is an AI chatbot application that offers custom AI chatbots for websites. It provides AI-powered automation solutions for various industries, enabling businesses to enhance customer engagement, support, sales, and more. Botsonic uses AI Copilots trained on data to deliver authentic customer experiences in multiple languages across different channels. The platform allows users to easily create, customize, and integrate AI chatbots into their websites, providing instant support and personalized interactions.

CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.

Haptik is a Conversational CRM platform powered by Generative AI, offering a suite of AI-powered solutions for customer experience, sales assistance, and self-serve support. It seamlessly integrates Generative AI into marketing, support, and operations to drive business efficiency at scale. Trusted by 500+ leading brands, Haptik provides bespoke AI solutions tailored to unique enterprise requirements across various industries. The platform leverages Generative AI to offer intelligent analytics, user behavior insights, and low code builder tools for creating conversational experiences across multiple channels like WhatsApp, Instagram, Messenger, Google Business Messages, and more.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

HubSpot is an AI-powered tool that offers a range of CRM and marketing automation solutions to help businesses manage their marketing, sales, customer service, and website content effectively. The platform provides valuable insights and information to address the challenges faced by business professionals in Japan, leveraging HubSpot's global expertise.

Astro System is an AI-powered automation platform that revolutionizes customer support by merging AI email assistance, help desk services, and AI-driven dispute resolution. It enables businesses to minimize expenses, uplift support staff, and ensure customer contentment through sophisticated AI responses and personalized interactions.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

HEAPS is a health tech SAAS platform that leverages advanced data analytics, artificial intelligence, and machine learning to revolutionize healthcare delivery and payment models. It creates a 'Healthcare Network' and a 'Value Based Care' model, optimizing care management for insurers, hospitals, corporates, and patients. Founded in 2020 by Dr. Suman Katragadda, HEAPS has rapidly evolved to become a transformational leader in the health tech space in India, expanding into the North American market. The platform offers holistic health care management and coordination systems, improving efficiency, effectiveness, and deliverability for all stakeholders through AI-driven data analytics and real-time guidance.

Nomagic.ai is an intelligent robotics application that offers efficient item handling solutions for e-commerce and retail leaders seeking automation. The application provides services based on Intelligent Robotics to pick, sort, or pack a variety of SKUs, ensuring performance, reliability, and scalability. Nomagic combines expertise in robotics, cloud, and deep learning with logistics experience to deliver ROI below 2 years and cost reductions up to 75%. The application is designed to work seamlessly with AutoStore™ and offers dedicated solutions like justPick for reliable picking operations.

EasyCallScript is a live call script application powered by AI technology, designed to enhance cold calling experiences for sales representatives. The tool provides instant confidence on the phone by adapting scripts for each lead and guiding users through calls without the need for CRM integration or specific data. With EasyCallScript, users can efficiently handle objections, maintain a consistent company culture, and focus on building relationships while the AI focuses on the sales objective. The application offers different pricing plans with one-time payments and unlimited user profiles, making it a valuable tool for sales professionals seeking to improve their call performance.

Eve is an AI-powered tool designed for labor and employment lawyers to streamline their casework, increase efficiency, and boost revenue. It acts as a 'second brain' and an extra set of hands, tailored to the lifecycle of cases. Eve assists in case intake and evaluation, drafting documents and letters, propounding discovery, responding to discovery, and more. The tool is trusted by thousands of forward-thinking plaintiff lawyers and offers features like powerful analytics, shared team inboxes, instant customer service, and easy-to-use reports.

InboxPlus is an AI-powered follow-up solution designed to help businesses automate multi-channel follow-ups, personalize interactions, and close deals faster. With features like AI email writer, email sequences, multitouch sequences, email tracking, and email analytics, InboxPlus streamlines communication, automates routine tasks, and enhances productivity. The application is trusted by thousands of businesses to increase sales conversions and maintain consistent brand voice across all communication platforms. It offers insightful analytics, seamless integration with Gmail, and efficient team collaboration, making it a valuable tool for sales and customer relationship management.

The website is a platform that seems to be encountering an error related to client-side exceptions. The error message indicates that there is an issue with the application, prompting users to check the browser console for more details. It appears to be a technical problem that needs troubleshooting to resolve.

Monoid is an AI tool that transforms APIs into AI Agents, enabling Large Language Models (LLMs) to act in real-time with relevant context. Users can create customizable Agents in minutes by selecting a Foundational LLM, Agent Type, and Actions. Monoid facilitates simulating AI Agents using APIs, chatting with Agents, and sharing Actions on the Hub. It offers use-cases like Shopping Assistant, Customer Support Agent, and Workflow Automator to enhance business operations.

JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.

Deskflow is an employee experience platform powered by AI. It is designed to help companies improve employee productivity and reduce churn. Deskflow's AI is trained on a company's internal knowledge base and integrates with HRIS and ITSM systems to handle repetitive help desk tasks 10X faster. This frees up HR and IT teams to focus on more critical tasks, leading to cost savings. Deskflow also provides employees with a co-pilot that can answer questions, create tickets, and take other actions. This helps employees access the information they need quickly and easily, reducing the time it takes to resolve issues.

DropChat is a no-code platform that allows users to create chatbots trained on their own data, including PDFs, YouTube videos, and websites. The platform combines key technologies like GPT-4, embedding models, and a vector database to provide users with a user-friendly environment for building and deploying chatbots. DropChat's chatbots can be used for a wide range of purposes, including customer support, information access, learning and education, healthcare assistance, e-commerce, feedback collection, and internal business operations.

Watermelon is an AI customer service tool that helps businesses automate up to 96% of their support questions. With Watermelon, businesses can build GPT-4 chatbots that are trained on their own data, no coding required. Watermelon's chatbots can speak any language and pull precise answers from various sources like documents, websites, and databases. In addition to chatbots, Watermelon also offers a range of other features to help businesses improve their customer service, such as a chat widget, inbox, and analytics.

DropChat is a no-code platform that allows users to create chatbots trained on their own data, including PDFs, YouTube videos, and websites. The platform combines key technologies like GPT-4, embedding models, and a vector database to provide users with a user-friendly environment for building and deploying chatbots. DropChat's chatbots can be used for a variety of purposes, including customer support, information access, learning and education, healthcare assistance, e-commerce, feedback collection, and internal business operations.

My AskAI is an AI chatbot designed to provide customer support. It can answer questions, resolve issues, and provide information about products and services. My AskAI is easy to use and can be integrated with a variety of platforms. It is a valuable tool for businesses looking to improve their customer service.

Prodvana is an intelligent deployment platform that helps businesses automate and streamline their software deployment process. It provides a variety of features to help businesses improve the speed, reliability, and security of their deployments. Prodvana is a cloud-based platform that can be used with any type of infrastructure, including on-premises, hybrid, and multi-cloud environments. It is also compatible with a wide range of DevOps tools and technologies. Prodvana's key features include: Intent-based deployments: Prodvana uses intent-based deployment technology to automate the deployment process. This means that businesses can simply specify their deployment goals, and Prodvana will automatically generate and execute the necessary steps to achieve those goals. This can save businesses a significant amount of time and effort. Guardrails for deployments: Prodvana provides a variety of guardrails to help businesses ensure the security and reliability of their deployments. These guardrails include approvals, database validations, automatic deployment validation, and simple interfaces to add custom guardrails. This helps businesses to prevent errors and reduce the risk of outages. Frictionless DevEx: Prodvana provides a frictionless developer experience by tracking commits through the infrastructure, ensuring complete visibility beyond just Docker images. This helps developers to quickly identify and resolve issues, and it also makes it easier to collaborate with other team members. Intelligence with Clairvoyance: Prodvana's Clairvoyance feature provides businesses with insights into the impact of their deployments before they are executed. This helps businesses to make more informed decisions about their deployments and to avoid potential problems. Easy integrations: Prodvana integrates seamlessly with a variety of DevOps tools and technologies. This makes it easy for businesses to use Prodvana with their existing workflows and processes.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.

Blip is an AI-powered communication platform that offers solutions for businesses to revolutionize their digital communication. With Blip, users can create chatbots and intelligent contacts to provide quick, efficient, and personalized conversations. The platform integrates with various systems and offers over 90 extensions and open APIs to streamline communication processes. Blip focuses on providing personalized and humanized conversations, resolving issues, and increasing conversion rates across different digital channels. The platform is designed to cater to various market segments and business needs, offering integrated solutions for customer service, marketing, sales, and more.

PredictOPs is an advanced AIOps platform powered by Gen-AI technology, redefining Operations Management with cutting-edge solutions. The platform offers real-time monitoring, actionable insights, alert correlation, microservice management, anomaly detection, and infrastructure log behavior analysis. It leverages adaptive algorithms and early warning systems to provide proactive solutions for failure rate analysis and trend identification. PredictOPs is scalable, reliable, and integrates Gen-AI for cognitive insights beyond traditional AIOps capabilities.

Moshi AI is a new voice assistant with advanced vocal capabilities that simulate human-like conversations. It can be used as a personal coach or companion, providing guidance and support in various scenarios. Moshi AI offers real-time voice interaction, efficient multimodal processing, and enhanced privacy and security features. The application is designed to enhance business operations, improve customer interactions, and streamline decision-making processes.

Webb.ai is an AI-powered platform that offers automated troubleshooting for Kubernetes. It is designed to assist users in identifying and resolving issues within their Kubernetes environment efficiently. By leveraging AI technology, Webb.ai provides insights and recommendations to streamline the troubleshooting process, ultimately improving system reliability and performance. The platform is user-friendly and caters to both beginners and experienced users in the field of Kubernetes management.

Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

Health AI Partnership (HAIP) is an AI tool designed to empower healthcare professionals to effectively, safely, and equitably use AI through community-informed up-to-date standards. The platform offers resources, publications, events, and a practice network to advance the use of AI in healthcare and support professionals in implementing AI solutions.

Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.

User.com is a marketing automation platform that offers a wide range of features to help businesses streamline their marketing, sales, and customer support processes. It provides tools for customer data management, CRM, mobile integration, segmentation, no-code automations, analytics, omnichannel experiences, email marketing, push notifications, and more. The platform aims to deliver personalized and engaging user experiences through automation and data-driven insights.

Vendasta is an AI-powered platform that helps digital agencies scale their business and assist clients in succeeding. It offers a full-stack platform with features like Snapshot Report for personalized needs assessment, Project Management for tracking and executing projects, Workflow Automations for optimizing productivity, CRM for managing customer relationships, Marketing Automation for generating leads, and Payments for invoicing clients. Vendasta also provides a Marketplace to grow revenue, Brandable Client Portal for client management, and AI-Assisted Web Chat for capturing leads. The platform caters to various industries and roles, offering solutions for B2B companies, web agencies, SEO agencies, advertising agencies, MSP & VAR, SaaS, social media agencies, creative agencies, franchises, and publishers.

Optimove is a Customer-Led Marketing Platform that leverages a real-time Customer Data Platform (CDP) to orchestrate personalized multichannel campaigns optimized by AI. It enables businesses to deliver personalized experiences in real-time across various channels such as web, app, and marketing channels. With a focus on customer-led marketing, Optimove helps brands improve customer KPIs through data-driven campaigns and top-tier personalization. The platform offers a range of resources, including industry benchmarks, marketing guides, success stories, and best practices, to help users achieve marketing mastery.

Nyne.ai is an AI-driven lead generation and engagement tool that combines the power of AI technology with strategic insights to create a lead generation ecosystem. It empowers businesses to optimize outreach efforts, track lead conversions, and maximize lead conversion rates. Nyne.ai offers real-time analytics, self-optimizing campaigns, and seamless integration with CRM and marketing tools to streamline the lead management process.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

ABATA AI is an innovative AI-driven CRM platform that leverages advanced artificial intelligence and machine learning to revolutionize customer relationship management. The application offers a suite of powerful solutions including Assist, Beacon, Coach, and Duke, which automate tasks, predict customer behavior, enhance team productivity, and provide deep insights to drive business growth and customer satisfaction.

SubSync is the #1 CRM for Home Services that leverages AI technology to help home service businesses accelerate their revenue by generating, engaging, and converting new leads. It offers a comprehensive all-in-one platform for lead prospecting, marketing automation, and sales management. SubSync's innovative features streamline the process of finding and connecting with potential customers, empowering sales teams to focus on quality interactions. With SubSync, users can automate time-consuming workflows, track campaign performance, and optimize their sales funnel, ultimately leading to increased efficiency and higher ROI.

Superbench is an AI-powered platform designed to transform home service businesses by providing innovative technology solutions for enhanced efficiency, customer satisfaction, and growth. The platform offers AI-powered sales bots, scheduling and CRM platform, and conversational marketing analytics to automate tasks, provide instant responses, accurate quotations, and personalized service recommendations. Superbench aims to empower businesses with advanced AI technology tailored to meet their specific needs, enhancing operational visibility and customer support.

CrowdPrisma is an AI-powered survey analysis tool that revolutionizes the way insights are extracted from free-text responses. It utilizes a cutting-edge TextEngine to automatically group responses into coherent themes and topics, providing users with quantitative insights in minutes. The platform offers an interactive dashboard for in-depth data exploration, multilingual support, and fair billing practices. CrowdPrisma is ideal for market research, customer experience analysis, human resources investigations, policy research, and more.

Eclipse AI is a generative AI tool that unifies and analyzes omnichannel voice-of-customer data to provide actionable intelligence for driving customer retention. It helps businesses automate the collation and analysis of customer interactions from various sources, such as surveys, reviews, calls, emails, and social media channels. By centralizing customer data and providing real-time insights, Eclipse AI streamlines the process of identifying performance issues and implementing targeted improvement plans to enhance customer experience and boost profitability.

Hostcomm is an AI application that offers a range of AI-driven solutions for customer service, contact centers, and business communications. The platform provides services such as AI customer service agents, predictive dialers, remote visual assistance, and interaction analytics. Hostcomm aims to enhance customer service experiences by blending traditional and AI-driven communications seamlessly. The company is trusted by business users from various industries and offers cloud contact center software that leverages automation, digitalization, and AI technology to transform business processes and drive growth.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Puurl is an AI-native review platform designed specifically for hotels. It helps hoteliers to unify all their hotel reviews in one place, analyze sentiment to identify strengths and weaknesses, automate responses to comments across different review platforms, and generate customized reports and analytics based on the user's role within the hotel.

UserCall is an AI-powered platform that enables users to conduct high-quality user interviews using custom AI interviewers. The platform offers deep insights through 1:1 voice calls with users, providing smart follow-up questions to uncover customer needs. UserCall saves time and effort by extracting key actionable insights from conversations, offering branded interview links, and facilitating continuous feedback, market research, participant screening, usability testing, and customer satisfaction analysis.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Anecdote is a customer feedback analytics hub that leverages automated AI tagging and precision NLP clustering to help businesses uncover product insights, detect bugs, analyze competitor feedback, and provide real-time feedback alerts. The platform offers semantic search, survey analysis, and integrates with over 65 sources to deliver accurate clusters from customer feedback. Anecdote is used by top customer-centric companies to save time, improve customer experiences, and track feedback in multiple languages securely.

Pivony is an AI-powered Consumer Intelligence Platform that helps organizations boost customer focus and close the empathy gap. It utilizes Deep Neural Language Understanding to provide multi-channel consumer insights and drive growth through data-driven decision-making. With features like creating custom dashboards, detecting trends, and generating reports, Pivony empowers customer experience and insight professionals to make informed strategic decisions. The platform is designed to support customer-centric organizations by analyzing customer feedback, tracking performance trends, and sharing insights across teams.

SurveyLoom is an AI-powered survey creation tool that simplifies the process of creating, distributing, and analyzing surveys. With intuitive survey building features, real-time analytics, customizable templates, and advanced AI insights, SurveyLoom offers a comprehensive solution for businesses and individuals to gather valuable feedback. The platform also provides team collaboration capabilities, dedicated support, and data security measures to ensure a seamless survey experience.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

EchoQuery is an AI-powered user research tool that helps businesses gain valuable insights into their customers' needs. It offers a comprehensive analysis tool that guides users through four simple steps: creating analysis, sharing surveys, analyzing results using AI, and digging deeper for more insights. With features like unlimited analysis, AI-powered interviews, AI findings and themes, and an AI querying tool, EchoQuery empowers businesses to make data-driven decisions. The tool also provides email and phone support to assist users along their research journey.