Prosodica
Changing the way contact centers do business
Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.
For Tasks:
Click tags to check more tools for each tasksFor Jobs:
Features
Advantages
Disadvantages
Frequently Asked Questions
Alternative AI tools for Prosodica
Similar sites
Prosodica
Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.
Prosodica
Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.
Observe.AI
Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.
Level AI
Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.
Syncly
Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.
EdgeTier
EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.
Loris
Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.
Medallia
Medallia is an experience management software platform that helps businesses transform customer and employee experiences. It offers a comprehensive feedback capture, role-based reporting, AI & analytics, integrations, and enterprise-grade security. The platform enables end-to-end customer experience management, digital experience tracking, employee listening, agent coaching, and market research solutions across various industries. Medallia also provides resources, training, and support to enhance user experience and drive business growth.
Enthu.AI
Enthu.AI is a Conversation Intelligence Software designed for Contact Centers to boost agent performance, understand customer sentiment, and improve revenue. The AI-powered tool automates sales monitoring, compliance, and customer experience enhancement by capturing and analyzing customer voice across various communication channels. It provides insights for multiple teams, runs automated Quality Management programs, and coaches sales agents to improve their performance. Enthu.AI helps in driving consistency in revenue and predictability in outcomes for over 100 brands, making call quality monitoring and customer conversation data analysis more efficient and effective.
Afiniti
Afiniti is a leading CX AI company that has been pioneering customer experience artificial intelligence since 2006. They deliver measurable business outcomes for some of the world's largest enterprises by leveraging AI, data, and cloud infrastructure to improve customer engagement productivity. Afiniti's eXperienceAI suite and Afiniti Inside services are designed to personalize customer experiences, drive better outcomes, and optimize interactions. Their mission is to remove skills or rules-based systems from the customer experience ecosystem, leading to predictive systems and increased customer value.
Ridvay
Ridvay is an advanced AI assistant designed to streamline and optimize various aspects of your business operations. It leverages cutting-edge artificial intelligence technology to provide intelligent solutions for tasks such as data analysis, customer support, scheduling, and more. With Ridvay, you can enhance productivity, improve decision-making, and achieve operational efficiency like never before. Whether you are a small startup or a large corporation, Ridvay is tailored to meet your specific business needs and help you stay ahead in today's competitive market.
ZoomInfo + Chorus
ZoomInfo + Chorus is an AI-powered Conversation Intelligence platform designed for sales teams to capture and analyze customer calls, meetings, and emails. It helps in understanding customer trends, improving sales processes, and driving revenue growth through data-driven insights and actionable intelligence. The platform leverages machine learning technology to provide performance-driven sales teams with visibility, process improvements, and behavior changes to enhance sales effectiveness and deal outcomes.
Luna.ai
Luna.ai is a sales automation tool that uses artificial intelligence (AI) to help businesses find and engage with potential customers. The tool offers a range of features, including lead generation, email marketing, and customer relationship management (CRM). Luna.ai is designed to help businesses improve their sales performance by automating tasks and providing insights into customer behavior.
Four/Four
Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.
Qualint
Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.
inFeedo™
inFeedo™ is a Conversational People Experience Platform powered by Conversational AI. It offers continuous listening, personalized engagement, predictive analytics, and automated actions based on 9 years of People Science research. The platform helps organizations improve employee sentiments, predict candidate drop-offs, and enhance HR efficiency through features like automated conversational surveys, candidate onboarding acceleration, and daily insights generation. It aims to transform employee journeys from offer to exit by providing AI-powered solutions for talent retention, performance correlation, and organizational productivity.
For similar tasks
Hostcomm
Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.
Cresta AI
Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.
Aide
Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.
Seasalt.ai
Seasalt.ai is a conversation experience platform that uses generative AI and speech recognition to help businesses communicate with their customers more effectively. It offers a range of products, including SeaX, SeaChat, SeaMeet, and SeaVoice, which can be used for a variety of purposes, such as marketing campaigns, customer service, and sales. Seasalt.ai's mission is to help businesses capture, generate, and understand all text and voice conversations for their business.
ConvoZen.AI
ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.
Prosodica
Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.
Prosodica
Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.
Qualint
Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.
MaestroQA
MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.
Loris
Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.
Invoca
Invoca is a Conversation Intelligence AI Leader that offers a Revenue Execution Platform to help marketing, sales, and contact centers drive more revenue. The platform provides solutions for call tracking, artificial intelligence, and interaction management. It integrates with Google, social advertising platforms, and offers APIs & webhooks. Invoca caters to various industries such as automotive, financial services, healthcare, insurance, retail, telecom, and travel & hospitality. The platform helps optimize ad spend, boost campaign performance, prioritize high-value callers, improve agent performance, and streamline data activation.
For similar jobs
Rationale
Rationale is a cutting-edge decision-making AI tool that leverages the power of the latest GPT technology and in-context learning. It is designed to assist users in making informed decisions by providing valuable insights and recommendations based on the data provided. With its advanced algorithms and machine learning capabilities, Rationale aims to streamline the decision-making process and enhance overall efficiency.
ValueProp.Dev
ValueProp.Dev is an AI-powered tool designed to instantly generate a Value Proposition Canvas for companies based on their descriptions. The tool helps businesses identify and design a value proposition that addresses the needs and desires of their target customers by analyzing customer jobs, pains, and gains. It also assists in creating products and services that meet customer needs and provides value. ValueProp.Dev aims to simplify the process of developing a value proposition and making strategic decisions for businesses.
Nexus
Nexus is a Business-led Enterprise AI Platform that empowers business teams to transform their workflows into autonomous agents in a matter of days. It offers a secure, reliable, and flexible solution that enables enterprises to deploy 100x faster without involving engineering teams. Nexus provides adaptive intelligence, dynamic planning, continuous learning, and technology-agnostic intelligent automation. It allows for universal deployment, works with existing tools, and grows with businesses without increasing headcount.
GPT-4 Consulting
GPT-4 Consulting is an AI tool that provides business advice and software consultation services. Users can book consultations to get advice on leveraging AI for their products or businesses. The tool generates personalized advice based on the user's input, helping them make informed decisions to improve their business strategies and operations.
Strategy-First AI
Strategy-First AI is an AI tool designed to help businesses elevate their brand using artificial intelligence technology. The tool focuses on implementing strategic AI solutions to enhance brand performance and competitiveness in the market. With a user-friendly interface and advanced AI algorithms, Strategy-First AI provides businesses with valuable insights and recommendations to optimize their branding strategies and achieve business goals.
BuildSherpa
BuildSherpa is an AI-powered end-to-end validation platform designed to help entrepreneurs turn their ideas into profitable businesses. The platform offers market analysis, customer profiling, and personalized guidance to navigate the challenging journey from idea conception to achieving product-market fit. By leveraging a database of customer reviews and competitor websites, BuildSherpa provides actionable insights and strategies to validate business ideas efficiently. With features like generating landing pages, tracking metrics, and offering expert advice, BuildSherpa aims to support founders in making informed decisions and optimizing their products for success.
Digicurator Agency
Digicurator Agency is an AI automation partner that specializes in building custom automation solutions and training teams for long-term success. They provide end-to-end services, from discovery and strategy to solution design and development, deployment, and empowerment. Their mission is to transform businesses through custom solutions and expert education, empowering clients to master automation for lasting success. The agency offers full-service solutions that employ AI-driven strategies to propel businesses to new heights.
Slideworks
Slideworks is a platform offering strategy templates created by ex-McKinsey consultants. It provides high-end PowerPoint and Excel templates for creating world-class strategy presentations. The templates are designed based on proven frameworks and best-practice storylines, slide layouts, figures, and graphs. Users can easily customize the templates to match their company format and color schemes. Slideworks is trusted by over 4,500 customers worldwide and offers a comprehensive library of slide layouts, templates, and consulting tools and frameworks.
ThirdAI
ThirdAI is an AI platform that offers a production-ready solution for building and deploying AI applications quickly and efficiently. It provides advanced AI/GenAI technology that can run on any infrastructure, reducing barriers to delivering production-grade AI solutions. With features like enterprise SSO, built-in models, no-code interface, and more, ThirdAI empowers users to create AI applications without the need for specialized GPU servers or AI skills. The platform covers the entire workflow of building AI applications end-to-end, allowing for easy customization and deployment in various environments.
Marlee
Marlee is an AI-powered collaboration and performance operating system designed to help individuals and teams work better together. It offers a playbook tailored for Gen Z, combining AI teammates, human connection, and a purpose-driven approach to work. Marlee assists users in bringing out their best selves and optimizing team performance seamlessly within the workflow. The platform provides insights into personal motivations, work styles, and team dynamics, enabling teams to align faster and perform more effectively. With a focus on diversity and individuality, Marlee helps in communicating with team members, hiring top talent, and fostering a harmonious work environment.
AdIntelli
AdIntelli is an AI tool that helps users earn revenue from their AI Agent by displaying in-chat ads. It offers a platform for maximizing ad revenue through advanced AI-driven monetization technology. AdIntelli allows easy integration of ads into AI Agents without the need for coding skills, providing a seamless user experience. The platform is designed to personalize ad content for users and attract advertisers interested in promoting AI applications.
Aicoachbud
Aicoachbud.com is a website that provides coaching services for personal development and career growth. The platform offers personalized coaching sessions with experienced professionals to help individuals achieve their goals and overcome challenges. With a focus on leveraging AI technology to enhance coaching effectiveness, aicoachbud.com aims to empower users with the tools and guidance needed to succeed in various aspects of their lives.
ChatCSV
ChatCSV is a personal data analyst tool that allows users to upload CSV files and ask questions in natural language. It generates common questions about the data, visualizes answers with charts, and maintains chat history. It is useful for industries like retail, finance, banking, marketing, and advertising to understand trends, customer behavior, and more.
Rawbot
Rawbot is an AI model comparison tool that simplifies the process of selecting the best AI models for projects and applications. It allows users to compare various AI models side-by-side, providing insights into their performance, strengths, weaknesses, and suitability. Rawbot helps users make informed decisions by identifying the most suitable AI models based on specific requirements, leading to optimal results in research, development, and business applications.
Business Automated
Business Automated is an independent automation consultancy that offers custom automation solutions for businesses. The website provides a range of products and services related to automation, including tools like Airtable, Google Sheets, and ChatGPT. Users can access tutorials on YouTube and read more on Medium to learn about automation techniques. Business Automated also offers products like Sales CRM and Cold emails with GPT4 and Airtable, demonstrating its focus on streamlining business processes through AI technology.
AI Lean Canvas Generator
The AI Lean Canvas Generator is an AI-powered tool designed to help businesses create Lean Canvas for their company based on its description. It simplifies the process of generating a one-page business plan by utilizing artificial intelligence technology to streamline the creation and validation of business models. The tool is based on the Lean Startup methodology and emphasizes rapid experimentation and iterative development to reduce risk and uncertainty in the early stages of a business. It offers a user-friendly interface that allows users to input their company's information and quickly generate a comprehensive Lean Canvas.
Base64.ai
Base64.ai is an AI-powered document intelligence platform that offers a comprehensive solution for document processing and data extraction. It leverages advanced AI technology to streamline workflows, improve accuracy, and drive digital transformation for organizations. With features like Generative AI agents, workflow automation, and data intelligence, Base64.ai enables users to extract insights from structured and unstructured documents with ease. The platform is designed to enhance efficiency, reduce processing time, and increase productivity by eliminating manual document processing tasks.
Airwiz
Airwiz is an AI data analyst tool designed to revolutionize data analysis experiences for users of Airtable. It enables users to perform complex data analysis tasks without the need for coding skills. By simply asking questions, users can gain valuable insights and make informed decisions based on their data. Airwiz simplifies the data analysis process, making it accessible to a wider audience.
Co-Founder AI
Co-Founder AI is an AI-powered tool that accelerates startup success by providing in-depth business reports and actionable insights. It utilizes AI to generate well-structured business plans and offers essential insights to validate IT-business ideas. The tool covers various aspects such as market trends, competitor analysis, sales techniques, and fundraising strategies, enabling users to make data-driven decisions for driving growth.
SunDevs
SunDevs is an AI application that focuses on solving business problems to provide exceptional customer experiences. The application offers various AI solutions, features, and resources to help businesses in different industries enhance their operations and customer interactions. SunDevs utilizes AI technology, such as chatbots and virtual assistants, to automate and scale business processes, leading to improved efficiency and customer satisfaction.
JobMojito
JobMojito is an AI Interview Platform that offers real-time avatar and voice interviews for job candidates. It provides interview coaching, job preparation, and support in English. The platform allows users to screen, evaluate, and select top talent using an AI Avatar that converses with candidates in real-time. JobMojito offers a comprehensive solution for managing the entire interview process, including preparation, conducting interviews with the avatar, providing instant feedback, and assessing candidates using AI technology. The platform is designed to attract new talent and streamline the recruitment process for organizations.
Lenny Rachitsky
Lenny Rachitsky is a website that offers insights and resources for product managers and entrepreneurs. It provides valuable articles, guides, and interviews to help professionals improve their product management skills and grow their businesses. The platform covers a wide range of topics such as product strategy, user research, and team management, making it a valuable resource for anyone working in the product development field.
AppManager
AppManager is an AI IT agent designed specifically for startups to streamline app and user provisioning processes. With the power of AI, AppManager makes managing app subscriptions, user permissions, and payment methods effortless and cost-effective. It helps startups focus on growth by simplifying IT management tasks and providing smart spending insights.
WriteMyPrd
WriteMyPrd is an AI tool designed to make writing Product Requirements Documents (PRDs) easier and more efficient. By leveraging ChatGPT Olvy 3.0, the tool speeds up feedback analysis by 10x, helping users to quickly generate PRDs with basic information. Users can access resources, templates, and guides to assist in creating effective PRDs. The tool aims to simplify the process of initiating and outlining product planning and delivery through a user-friendly interface.