Medallia

Medallia is an experience management software platform that helps businesses transform customer and employee experiences. It offers a comprehensive feedback capture, role-based reporting, AI & analytics, integrations, and enterprise-grade security. The platform enables end-to-end customer experience management, digital experience tracking, employee listening, agent coaching, and market research solutions across various industries. Medallia also provides resources, training, and support to enhance user experience and drive business growth.

Feedback is an AI-powered platform designed to unlock unparalleled insights from customer feedback for businesses, particularly in the hotel industry. The platform offers comprehensive hotel analysis and trend discovery through AI-driven review analysis, helping businesses cut costs while improving customer satisfaction. Feedback provides interactive AI conversations, automated personalized responses, and advanced competitive analysis to enhance service quality, communication efficiency, and strategic advantage. With Feedback, businesses can transform customer reviews into actionable information, elevate customer experiences, and drive business growth through smart data-driven strategies.

CCX AI is a smart Client Relationship Management tool that leverages artificial intelligence to transform customer interactions. It offers features such as call, chat, personalized engagement, voice & video conferencing, SMS, mail, innovative dashboard, real-time analytics, screen sharing, call forwarding, CRM integration, and more. CCX AI empowers businesses to streamline workflows, drive efficiency, and scale confidently with its AI-powered customer communication solutions. The platform provides real-time insights, smart automation, sentiment analysis, conversational AI, predictive analytics, and workflow automation to enhance customer engagement and satisfaction across multiple channels.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.

Sturdy is an AI application designed for B2B businesses to drive insights and actions that improve business performance and revenue retention. It provides product insights, sentiment trends, account-based summaries, and custom signals. Sturdy offers automations, AI readiness assessment, and turnkey deployment for customer intelligence. The application ensures privacy, security, and compliance-first mindset in data integration and collection. Sturdy converts unstructured customer interactions into actionable data for decision-making and forecasting.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Loyalytics is an AI-driven Engagement, Loyalty, and Promotions platform designed specifically for the retail industry. It helps retailers enhance revenue growth and margins through personalized customer engagement, promotions, and data monetization strategies. The platform offers real-time insights, omnichannel journey understanding, assortment strategy optimization, and revenue enhancement opportunities through data analysis and AI-powered promotions.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

ABATA AI is an innovative AI-driven CRM platform that leverages advanced artificial intelligence and machine learning to revolutionize customer relationship management. The application offers a suite of powerful solutions including Assist, Beacon, Coach, and Duke, which automate tasks, predict customer behavior, enhance team productivity, and provide deep insights to drive business growth and customer satisfaction.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

Responsive.ai is a foundational software designed for financial advice, aimed at maximizing advisor productivity through workflow automation, client engagement tools, and AI-powered insights. The platform offers solutions like Prioritize for enhancing relationships and revenue growth, Enable for managing documents and integrations, and Dash for creating seamless digital experiences. Responsive empowers advisors with an API-first ecosystem to deliver advice-led financial services and elevate enterprise value.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Bloomreach is an AI-powered ecommerce personalization platform that integrates real-time customer and product data to enable personalized marketing, product discovery, content, and conversational shopping. It offers solutions for marketers, merchandisers, and data-driven executives, helping businesses optimize performance, increase profitability, and enhance customer experiences.

Medallia is an experience management software platform that helps businesses transform customer and employee experiences. It offers a comprehensive feedback capture, role-based reporting, AI & analytics, integrations, and enterprise-grade security. The platform enables end-to-end customer experience management, digital experience tracking, employee listening, agent coaching, and market research solutions across various industries. Medallia also provides resources, training, and support to enhance user experience and drive business growth.

Eilla is an AI platform designed to streamline the workflow for Venture Capital (VC), Private Equity (PE), and Mergers & Acquisitions (M&A) professionals. It offers AI Analysts that support human experts in various tasks such as company research, valuation, market research, and scouting. Eilla's AI Analysts provide in-depth insights, identify competitors, valuation drivers, potential buyers, and more, helping users make informed decisions throughout the deal process. The platform is tailored for VC, PE, and M&A professionals, integrating seamlessly into their workflow to enhance productivity and efficiency.

AmpUp.ai is an AI-powered feedback survey tool that helps businesses gain a deeper understanding of their audience. With AmpUp.ai, you can create surveys that ask relevant details and information, and get personalized follow-up questions that relate to what the user is talking about. AmpUp.ai also provides curated answers to surveys designed to understand trends in consumer feedback, personal coaching, and employee experience.

PersonaGen is an AI-powered tool that helps you create realistic and detailed user personas. With PersonaGen, you can quickly and easily generate personas that are based on your target audience research. This can help you to better understand your customers and create more effective marketing campaigns.

Sellesta is an AI advertising agency that combines expert insights and AI to elevate brands on Amazon, Mercado Libre, and online stores. We offer a range of services to help businesses grow their sales, including ads management, market research, and product launch consulting. Our team of experts has deep experience in e-commerce and AI, and we are passionate about helping our clients succeed.

Simulai is an open-source conversational form builder that allows users to create interactive surveys and forms that feel like natural conversations. It is inspired by the simplicity of Notion and is completely free to use. With Simulai, users can easily add logic, choose from a list of templates, and host their forms on their own servers or use Simulai's free cloud hosting services.

Chat Thing is a platform that allows users to create custom AI chatbots trained on their own data. These chatbots can be used for a variety of purposes, such as customer support, lead generation, research, and more. Chat Thing provides a variety of features to make it easy to create and manage chatbots, including a user-friendly interface, powerful training tools, and advanced analytics. With Chat Thing, businesses can save time and money by automating their customer interactions and providing personalized support to their customers.

DimeADozen.AI is an AI-powered business validation tool that helps entrepreneurs validate their business ideas in seconds. It provides a comprehensive business report that includes market research, launch and scale strategies, and fundraising advice. DimeADozen.AI is designed to help entrepreneurs make informed decisions about their business ideas and increase their chances of success.

Vizologi is an AI-powered innovation management software that helps businesses generate limitless business ideas, gain insights on markets and competitors, and automate business plan creation. It offers a stunning business model canvas database with thousands of examples, and allows users to create and edit unique business plans using the mash-up method. Vizologi has helped thousands of people complete over 1.5 million questions in 25+ thousand projects.

Trade Foresight is a data and AI-driven platform that helps businesses expand and grow their operations globally. It provides users with access to a global trade database, market intelligence, and AI-powered tools to identify opportunities, connect with partners, and facilitate trade transactions. With Trade Foresight, businesses can gain insights into global trade trends, regulations, and opportunities, and make informed decisions to optimize their international expansion strategies.

Symanto is a global leader in Human AI, specializing in human language understanding and generation. The company's proprietary platform integrates with common LLM's and works across industries and languages. Symanto's technology enables computers to connect with people like friends, fostering trust-filled interactions full of emotion, empathy, and understanding. The company's clients include automotive, consulting, healthcare, consumer, sports, and other industries.

RealEye is an online research platform that uses webcam eye-tracking to collect data on user behavior. It allows researchers to conduct studies on attention, emotions, and mouse/key tracking. RealEye is easy to use and does not require any special equipment or software. It is a valuable tool for researchers who want to gain insights into how users interact with websites and other online content.

KWatch.io is a social listening tool that helps businesses monitor keywords on social media platforms like LinkedIn, Twitter, Reddit, and Hacker News. It uses AI to analyze the sentiment around keywords and provides real-time alerts when specific keywords are mentioned. KWatch.io can be used for a variety of purposes, including attracting customers, getting feedback, watching competitors, conducting market intelligence, and providing customer support. It offers various plans, including a free plan, an essential plan for $19/month, a business plan for $79/month, and an enterprise plan for $199/month.

InsightQ.ai is a pioneering force in the world of Artificial Intelligence for Product Management. Its groundbreaking AI product manager, CoPilot, is an indispensable companion on the path to product success, offering a seamless and transformative experience for product managers. InsightQ.ai CoPilot can effortlessly create a variety of essential documents that are invaluable to product managers, including product roadmaps, user personas, competitive analysis, and go-to-market strategies. It seamlessly integrates with key platforms like Atlassian and Slack, and connects with over 5,000 other services through Zapier, ensuring a cohesive and efficient workflow across all project management tools.

StartNew.app is a business tool that uses AI to help entrepreneurs and startups develop marketing strategies and business plans. It offers a range of features to help users understand their target audience, position their product, and create a value proposition. StartNew.app also includes a business plan generator that allows users to create a comprehensive business plan with just a few clicks.

Tradepost.ai is an AI-powered news analysis platform that helps investors make smarter trading decisions. It provides AI-generated summaries and trading idea generation, real-time SEC filings analysis, and customizable AI to support your investment strategy. With Tradepost.ai, you can streamline your market analysis, stay ahead with real-time alerts, and access AI-powered summaries in multiple languages.

Validator by Yazero is a platform that helps users validate their startup ideas using AI. It provides a community where users can share their ideas, get feedback, and find collaborators. Validator also offers a variety of features to help users improve their ideas, such as idea validation, market research, and financial planning.

AIFnd.net is a comprehensive platform that showcases a wide range of AI tools and applications. It features various AI-powered solutions designed to enhance productivity, creativity, research, content creation, and more. From AI writing assistants to video generators and research tools, AIFnd.net offers a diverse collection of innovative technologies to cater to different user needs and preferences.

Trader AI App™ is a premier AI trading application that stands out in the cryptocurrency space for its cutting-edge technology and advanced software capabilities. It empowers traders with precise and real-time market research and analysis through the integration of AI and sophisticated algorithms. The app ensures users can capitalize on the dynamic cryptocurrency market with confidence and efficiency, making it a leader in the field of AI trading platforms.

EpicStart is an AI-powered platform that helps entrepreneurs validate their SaaS ideas quickly and efficiently. It offers features such as user story generation, comprehensive market research, idea analysis, and competitor analysis. By leveraging AI-driven insights, EpicStart aims to streamline the process of planning and launching a successful startup. The platform also provides detailed research reports, identifies market trends, and helps users understand their competitive advantage. With integrations and 24/7 support, EpicStart is designed to assist startups in making informed decisions and accelerating their product development.

Crunchbase Solutions is an AI-powered company intelligence platform that helps users find prospects, investors, conduct market research, enrich databases, and build products. The platform offers products like Crunchbase Pro and Crunchbase Enterprise, providing personalized recommendations, AI-powered insights, and tools for company discovery and research. With a focus on leveraging AI technology, Crunchbase Solutions aims to assist users in making better decisions about investments, pipeline management, fundraising, partnerships, and product development. The platform's data is sourced from various contributors, partners, in-house experts, and AI algorithms, ensuring quality and compliance with SOC 2 Type II standards.

SurveyMonkey is the world's most popular survey platform that offers a comprehensive suite of tools for creating surveys, forms, and conducting market research. With advanced features and integrations, SurveyMonkey helps users collect data-driven insights efficiently. The platform caters to various industries and roles, providing solutions for online polls, customer satisfaction, employee feedback, and more. SurveyMonkey Genius, with built-in AI, assists in creating better surveys and spotting insights quickly. Trusted by over 300K organizations worldwide, SurveyMonkey is known for its user-friendly interface and expert templates.

Survicate is a customer feedback platform designed for advanced digital businesses. It offers effortless surveys, no-guesswork metrics, integrations with everyday tools, and over 150 survey templates. The platform allows users to create surveys in seconds, analyze results without drowning in data, and measure and track experiences at all user touchpoints. Survicate helps in collecting contextual product feedback, optimizing user experience, and understanding target audiences. It also enables users to evaluate customer journeys, measure customer satisfaction, and close feedback loops. With AI integration and insights hub, Survicate provides superior insights delivered fast for businesses to make informed decisions.

INNOVATE 360 is an AI-powered digital services platform that specializes in transforming and scaling businesses through the use of artificial intelligence. The platform offers services tailored to small and medium businesses, providing AI-trained agents to streamline operations, marketing automation with a human touch, brand development strategies, and more. With a focus on enhancing productivity, cost efficiency, and personalized engagement, INNOVATE 360 aims to help businesses achieve measurable growth and success.

Medallia is an AI-powered real-time text analytics software that empowers organizations to derive actionable insights from customer interactions across various channels. With a focus on democratizing text analytics, Medallia's platform offers comprehensive feedback capture, role-based reporting, AI & analytics capabilities, integrations, and enterprise-grade security. The software enables users to uncover essential insights, easily share data, and expand programs with flexible pricing. Medallia caters to industries such as automotive, healthcare, retail, and technology, providing end-to-end customer experience management solutions and employee listening and activation tools.

BlockSurvey is a privacy-first AI-powered survey tool that empowers users to create surveys with confidence. It ensures data ownership, end-to-end encryption, and AI-driven efficiency, allowing users to get meaningful insights without compromising privacy. With features like anonymous surveys, adaptive questioning, and multilingual support, BlockSurvey offers a secure and user-friendly platform for survey creation and analysis.

Wizu is an AI-powered platform that offers conversational surveys to enhance customer feedback. It helps businesses collect meaningful feedback, analyze AI-powered insights, and take clear actions based on the data. The platform utilizes AI technology to drive engagement, deliver better response rates, and provide richer insights for businesses to make data-driven decisions.

Sommify is an AI sommelier application designed to help companies sell wine by creating memorable experiences for customers. By automating wine pairing, generating data for optimization, and providing personalized recommendations, Sommify aims to address common challenges in the wine industry such as customer preferences, lack of information, and fear of asking questions. Trusted by industry leaders like Tesco, Sommify leverages AI technology built on 20+ years of wine expertise to enhance the wine purchasing experience for both online and in-store customers.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Zolak is an AI-powered visual commerce platform designed for the furniture industry. It offers immersive experiences through product visualization, virtual try-out experiences, customization, and more. Zolak enables businesses to bridge physical and digital experiences, empowering e-commerce, manufacturing, and distribution sectors. The platform provides tools for creating high-quality visuals, personalized virtual showrooms, product customization, and AI room visualization, enhancing customer engagement and driving sales.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Dataku.ai is an advanced data extraction and analysis tool powered by AI technology. It offers seamless extraction of valuable insights from documents and texts, transforming unstructured data into structured, actionable information. The tool provides tailored data extraction solutions for various needs, such as resume extraction for streamlined recruitment processes, review insights for decoding customer sentiments, and leveraging customer data to personalize experiences. With features like market trend analysis and financial document analysis, Dataku.ai empowers users to make strategic decisions based on accurate data. The tool ensures precision, efficiency, and scalability in data processing, offering different pricing plans to cater to different user needs.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.

Nyle is an AI-powered operating system for e-commerce growth. It provides tools to generate higher profits and increase team productivity. Nyle's platform includes advanced market analysis, quantitative assessment of customer sentiment, and automated insights. It also offers collaborative dashboards and interactive modeling to facilitate decision-making and cross-functional alignment.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Talkwalker is a leading consumer intelligence platform that provides social listening, media monitoring, and social benchmarking technology. It helps businesses navigate the dynamic world of social and consumer data to drive loyalty, win new customers, and outplay competitors. Talkwalker's platform is used by over 2,500 brands and is a leader in The Forrester New Wave™ AI-Enabled Consumer Intelligence Platforms Q3 2021.

Metaforms is an AI-powered form builder that helps businesses create personalized and engaging forms. It uses AI to automatically generate conditions, logics, and branching, which can save businesses up to 85% in setup time. Metaforms also uses AI to provide real-time question framing and acknowledgements, which can increase completion rates by up to 30%. Additionally, Metaforms' AI can ask follow-up questions based on other user responses in a cohort, which can provide businesses with more insights about user behavior, intent, and preferences.

Orimon AI is a conversational marketing tool that helps businesses engage with their customers through AI-powered chatbots. The platform offers tips and tricks to convert visitors into paying customers, train AI agents, and customize chatbot personalities. With a focus on conversational marketing, Orimon AI aims to enhance customer experience and boost sales for service, e-commerce, and SaaS businesses.

David is an AI survey analyst tool that helps users turn survey, product feedback, and user research form data into strategic actions. It offers features like data analysis, insights generation, and form optimization. David is built with Metaforms AI and provides universal compatibility with various survey platforms. Users can upload CSV files to David for analysis and receive tailored recommendations based on their specific goals. The tool is free to use and aims to optimize marketing strategies, engage customers, and boost conversions.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

Chatbase is an AI tool that provides custom ChatGPT models tailored to your data. It allows users to create conversational AI models that are specific to their needs, enabling more engaging and personalized interactions with customers. With Chatbase, users can easily train, deploy, and manage chatbots for various applications such as customer support, virtual assistants, and more. The platform offers advanced natural language processing capabilities to understand and respond to user queries effectively.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.