Best AI tools for< Track Customer Feedback >

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

ProductKit.ai is a tool designed to help businesses convert positive feedback into testimonials. It allows users to easily collect and display customer testimonials on their website, helping to build credibility and trust with potential customers. With ProductKit.ai, users can set up feedback widgets in just 5 minutes, customize the display of testimonials, and track customer satisfaction trends. The tool works on any website and provides a simple solution for turning feedback into valuable marketing assets.

Cycle is an AI-powered feedback hub that helps product teams capture, organize, and analyze customer feedback. It integrates with various communication channels like Slack, Intercom, and email to collect feedback from multiple sources. Cycle's AI capabilities automate the processing and categorization of feedback, allowing teams to quickly identify trends and extract valuable insights. Additionally, Cycle enables teams to create collaborative feedback documents, track customer requests, and communicate product updates with customers.

Survicate is a customer feedback platform designed for advanced digital businesses. It offers effortless surveys, no-guesswork metrics, integrations with everyday tools, and over 150 survey templates. The platform allows users to create surveys in seconds, analyze results without drowning in data, and measure and track experiences at all user touchpoints. Survicate helps in collecting contextual product feedback, optimizing user experience, and understanding target audiences. It also enables users to evaluate customer journeys, measure customer satisfaction, and close feedback loops. With AI integration and insights hub, Survicate provides superior insights delivered fast for businesses to make informed decisions.

DeltaGen is an AI-powered win-loss analysis tool that combines artificial intelligence and human expertise to provide precise and unbiased insights directly from buyers. By leveraging technology, approach, and expertise, DeltaGen helps organizations quickly make informed decisions, drive higher win rates, and unlock growth. The platform offers real-time win-loss analysis at scale, empowering teams to identify strengths and weaknesses, keep a pulse on customers' needs, and improve sales performance.

Cardinal is an AI-powered product backlog tool that helps product managers prioritize features and make data-driven decisions. It integrates with your CRM and customer support tools to collect customer feedback and revenue data, which it then uses to identify the most valuable features to build. Cardinal also provides a clear view of your product roadmap and progress, so you can always see what's coming up and how it's aligned with your business goals.

Atomic Inputs is a modern customer feedback solution that leverages AI technology to collect, analyze, and transform customer feedback into actionable insights. The platform offers social media-integrated surveys, expertly crafted templates, visual analytics, and AI-powered recommendations to enhance customer experience. With features like customizable engagement, transparent pricing, and seamless integration with popular platforms, Atomic Inputs simplifies feedback collection and business metrics interpretation. The application caters to businesses of all sizes, providing tailored solutions for growth and enterprise needs.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Anecdote is a customer feedback analytics hub that leverages automated AI tagging and precision NLP clustering to help businesses uncover product insights, detect bugs, analyze competitor feedback, and provide real-time feedback alerts. The platform offers semantic search, survey analysis, and integrates with over 65 sources to deliver accurate clusters from customer feedback. Anecdote is used by top customer-centric companies to save time, improve customer experiences, and track feedback in multiple languages securely.

KWatch.io is a social listening tool that helps businesses monitor keywords on social media platforms like LinkedIn, Twitter, Reddit, and Hacker News. It uses AI to analyze the sentiment around keywords and provides real-time alerts when specific keywords are mentioned. KWatch.io can be used for a variety of purposes, including attracting customers, getting feedback, watching competitors, conducting market intelligence, and providing customer support. It offers various plans, including a free plan, an essential plan for $19/month, a business plan for $79/month, and an enterprise plan for $199/month.

ProductlyAI is an AI-powered product management tool that helps you automatically log and track product feedback from all your customer conversations. It integrates with your existing tools, such as Gong, Intercom, and Zoom, and uses AI to find, categorize, and summarize feedback in a single place. This makes it easy to identify trends, prioritize features, and make data-driven decisions about your product roadmap.

Surveyed.live is an AI-powered video survey platform that allows businesses to collect feedback and insights from customers through customizable survey templates. The platform offers features such as video surveys, AI touch response, comprehensible dashboard, Chrome extension, actionable insights, integration, predefined library, appealing survey creation, customer experience statistics, and more. Surveyed.live helps businesses enhance customer satisfaction, improve decision-making, and drive business growth by leveraging AI technology for video reviews and surveys. The platform caters to various industries including hospitality, healthcare, education, customer service, delivery services, and more, providing a versatile solution for optimizing customer relationships and improving overall business performance.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Hotjar is a website heatmaps and behavior analytics tool that helps businesses understand how users interact with their websites. It provides a suite of tools to track user behavior, including heatmaps, recordings, surveys, and feedback. Hotjar is used by over 1,306,323 websites in 180+ countries.

GINIX is a free online review management platform that leverages AI technologies to help businesses monitor, analyze, and respond to reviews across various platforms. It offers features such as search and monitoring of reviews, alerts for new reviews, and analytics to track review sentiment and impact on revenue. GINIX aims to simplify the process of managing online reviews, boosting revenue by 35% and reducing negative reviews by 70%. The platform automates the review monitoring process, providing insights on customer feedback and helping businesses expand their customer base.

Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.

Feedbuck AI is an AI-powered user feedback collection tool that helps businesses collect feedback from their users quickly and easily. It uses AI to automatically generate feedback questions based on your website and objectives, and it provides straightforward summaries with clear results. Feedbuck AI is easy to use and integrates with a variety of platforms, making it a great choice for businesses of all sizes.

Olvy is an AI-powered platform designed to help businesses manage user feedback efficiently. It offers a comprehensive solution for collecting and organizing feedback from various sources such as surveys, interviews, reviews, support tickets, and sales calls. By leveraging state-of-the-art AI technology, Olvy transforms raw feedback into actionable insights, enabling companies to make data-driven decisions and continuously improve their products. The platform streamlines feedback analysis, automates data processing, and provides valuable reports to enhance customer understanding and product development.

Askaiform is an AI tool that simplifies the process of creating instant feedback questions from product descriptions. It offers a streamlined solution for generating customized feedback forms effortlessly. With features like analytics, summarization, sentiment analysis, and customizable form creation, Askaiform empowers users to capture and analyze responses effectively. The platform supports multiple languages for form generation and analysis, and provides options to export data in formats like CSV and Excel, enhancing usability and accessibility for diverse user bases.

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