Zonka Feedback

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

Kustomer is an AI-powered customer service CRM platform that helps businesses provide personalized and efficient support to their customers. It offers a range of features, including a unified customer view, proactive support, AI-powered chatbots, and self-service options. Kustomer is trusted by some of the world's most innovative brands, including Airbnb, Spotify, and Uber.

ZEN AI is a customer service AI application that provides next-generation customer service solutions through advanced algorithms and machine learning. It offers intelligent assistance, comprehensive analytics, and chat histories to enhance customer experience. The application seamlessly integrates with business websites, providing instant on-page customer assistance through a Floating Action Button (FAB), QR codes, and direct URL links. ZEN AI offers flexible pricing options suitable for businesses of all sizes and budgets, with a focus on shaping the future of customer service.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

SurveyMonkey is a popular free online survey tool that offers a wide range of features to help users create, distribute, and analyze surveys. With integrations, customizable forms, AI-powered survey creation, and market research solutions, SurveyMonkey caters to various industries and roles. It provides templates for different use cases like customer satisfaction, employee feedback, and event registration. The platform also offers resources, blog posts, and customer success stories to guide users in maximizing the benefits of survey data.

AppsFlyer is an AI-powered platform that focuses on customer experience, engagement, and deep linking. It offers a comprehensive suite of measurement tools to track actions on mobile, web, and CTV, optimize creative performance using AI, and analyze marketing analytics. The platform helps businesses understand their mobile marketing ROI, prove the value of marketing campaigns, and boost revenue through exceptional customer experiences. AppsFlyer also provides solutions for audience segmentation, fraud protection, data collaboration, and partner marketplace integration. With a strong emphasis on privacy and security, AppsFlyer enables users to create personalized, contextual experiences that drive user acquisition, retention, and revenue.

Bonfire is a custom AI chatbot platform that offers personalized concierge experiences for users. It allows companies to build enterprise-grade chatbots trained on their unique datasets, enhancing customer interactions and user engagement rates. The platform supports over 100 languages and offers features such as personalized product recommendations, lead scoring, file attachments, and customized user journeys. Bonfire replicates human conversation through its Adaptive Learning Technology, requiring no coding for integration. The platform securely stores data in a cloud-based system and allows integration of various structured and unstructured datasets.

Klaviyo is an AI-powered Email Marketing, SMS, and Marketing Automation Platform that helps businesses create personalized customer experiences across various channels. It offers tools for segmentation, flows, campaigns, reporting, and more to enhance customer interactions and drive growth. Klaviyo's unified data platform leverages AI-driven insights to guide marketing strategies and improve customer engagement. With over 350 integrations, Klaviyo provides a comprehensive solution for brands to connect with customers seamlessly and boost sales.

VisualEyes is a user experience (UX) optimization tool that uses attention heatmaps and clarity scores to help businesses improve the effectiveness of their digital products. It provides insights into how users interact with websites and applications, allowing businesses to identify areas for improvement and make data-driven decisions about their designs. VisualEyes is part of Neurons, a leading neuroscience company that specializes in providing AI-powered solutions for businesses.

Booth AI is a platform that allows users to create custom AI solutions in minutes, not months. It is enterprise-ready, scale-ready, and disruption-ready. Booth AI offers a variety of features, including integration with over 100 apps, workplace tools, project management tools, marketing automation tools, and more. Booth AI can be used to solve a variety of business problems, including automating tasks, improving customer service, and increasing sales.

Microsoft AppSource is an AI-powered platform that offers a wide range of business applications to help users find solutions that drive innovation, improve business outcomes, and enhance productivity. It provides a curated collection of apps across various categories and industries, including AI, machine learning, analytics, collaboration, finance, marketing, and more. Users can explore and discover applications that cater to their specific business needs, such as boosting productivity, automating tasks, and leveraging AI capabilities to streamline operations.

BOTNOI AI CHATBOT is an AI-powered chatbot platform that helps businesses automate their customer service and sales processes. It offers a range of features including natural language processing, machine learning, and live chat support. BOTNOI AI CHATBOT is easy to use and affordable, making it a great option for small businesses and startups.

Heatseeker is an AI-powered market experimentation tool that helps businesses predict customer preferences, conduct feature tests, and generate value propositions. It enables users to answer critical growth questions about market, audience, and product features through AI-powered experiments. Heatseeker provides insights into market trends, competitor analysis, and helps in making data-driven decisions. The platform offers curated recommendations, competitive intelligence, and continuous testing for refining strategies. It automates ad campaign generation, data collection, and provides recommendations for launching new products. Heatseeker is designed to help businesses optimize their marketing efforts and improve their product offerings.

SYSTRAN is a professional translation tool that enables multilingual communication and collaboration, providing fast, accurate, and enhanced machine translations for various industries. It offers solutions for global customer service and support, forensics and eDiscovery, content localization, education and eLearning, and big data analysis for government. The tool also includes features like machine translation server, private cloud solutions, model training, and API integration, ensuring efficient and secure online translation. With over 50 years of expertise, SYSTRAN leverages AI technology to deliver precise translations tailored to meet diverse business needs.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Optimove is a Customer-Led Marketing Platform that leverages a real-time Customer Data Platform (CDP) to orchestrate personalized multichannel campaigns optimized by AI. It enables businesses to deliver personalized experiences in real-time across various channels such as web, app, and marketing channels. With a focus on customer-led marketing, Optimove helps brands improve customer KPIs through data-driven campaigns and top-tier personalization. The platform offers a range of resources, including industry benchmarks, marketing guides, success stories, and best practices, to help users achieve marketing mastery.

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

Survicate is a customer feedback platform designed for advanced digital businesses. It offers effortless surveys, no-guesswork metrics, integrations with everyday tools, and over 150 survey templates. The platform allows users to create surveys in seconds, analyze results without drowning in data, and measure and track experiences at all user touchpoints. Survicate helps in collecting contextual product feedback, optimizing user experience, and understanding target audiences. It also enables users to evaluate customer journeys, measure customer satisfaction, and close feedback loops. With AI integration and insights hub, Survicate provides superior insights delivered fast for businesses to make informed decisions.

SunDevs is an AI application that specializes in solving business problems to create exceptional customer experiences. The platform offers various AI solutions for chat and messaging, phone and voice interactions, as well as talent solutions like staff augmentation and product teams. SunDevs caters to industries such as ecommerce, cinema, telco, and more, providing integrations with popular platforms like Hubspot, Salesforce, and Zendesk. The application leverages AI technology to process vast amounts of customer data quickly and accurately, identifying patterns and trends that may be overlooked by human analysts. With features like AI chatbots for 24/7 support, personalized interactions, and efficient customer service, SunDevs aims to enhance customer satisfaction and loyalty.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Rosetta AI is an e-commerce marketing platform that uses artificial intelligence to help businesses acquire qualified traffic, personalize interactions, and strengthen member repurchases. It offers a range of solutions, including personalized recommendations, AI-powered advertising, interactive experiences, product label generation, and automated marketing. Rosetta AI is used by over 2000 enterprise and SMB websites worldwide and has helped clients increase their click-through rate, average order value, check-out conversion, and revenue.

IdeaApe is an AI-powered market research tool that helps businesses understand their customers' wants and needs. By analyzing data from social media and other online sources, IdeaApe can identify patterns and sentiments, providing businesses with valuable insights that can help them make better decisions about their products, services, and marketing campaigns.

Wizart is a comprehensive platform that provides AI-powered visualization solutions for businesses. It offers a range of tools and services to help companies create engaging and immersive product visualizations, including a visualizer, material cloud, and vision API. With Wizart, businesses can eliminate the imagination gap and increase customer engagement by providing high-quality product content, such as renders, videos, and interactive models.

Prefit.AI is a generative AI search engine that enables users to quickly generate new content based on a variety of inputs. It can explore and analyze complex data in new ways, discover new trends and patterns, and summarize content, outline multiple solution paths, brainstorm ideas, and create detailed documentation from research notes. Prefit.AI can also respond naturally to human conversation and serve as a tool for customer service and personalization of customer workflows. It can augment employee workflows and act as efficient assistants for everyone in your organization.

Intercom is a customer relationship management (CRM) platform that helps businesses build relationships with their customers through personalized messaging, automated workflows, and a powerful help desk. With Intercom, businesses can:

Gupshup is a conversational engagement platform that helps businesses connect with customers across multiple channels, including SMS, WhatsApp, and web chat. It offers a range of features to help businesses automate and personalize their customer interactions, including chatbots, CRM integration, and analytics.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

The website is a platform offering generative AI insights, technology, and applications for enterprise solutions. It provides expertise and perspectives to create impactful solutions across various industries such as healthcare, pharmaceuticals, biotech, and more. The platform offers end-to-end solutions for healthcare R&D innovation, digital health, and personalized buying experiences. It also focuses on AI & Analytics, digital transformation, life sciences R&D, marketing strategies, sales effectiveness, and value strategy. The website aims to help businesses leverage generative AI to drive productivity, make better decisions, and achieve tangible outcomes.

The website is an AI Sales Trainer Consultant that helps ambitious organizations unleash the power of AI. It offers insights on how AI can impact industries, organizations, and people. The platform assists in upskilling talent, boosting revenue, and staying ahead of competitors through the strategic integration of AI in sales processes. It emphasizes the importance of embracing innovation, shaping industries, and providing unmatched customer experiences through personalized AI-driven solutions.

Crownpeak is an AI-powered Digital Experience Platform that focuses on content management, product discovery, and digital accessibility and quality. The platform offers personalized content, AI-driven commerce search, merchandising, and recommendations to enhance the buyer's journey. Crownpeak's DXP is designed for marketers and IT leaders, providing flexibility, scalability, and accessibility for creating valuable consumer experiences. The platform features composable solutions for flexible integrations, hybrid headless content management, and AI-powered product discovery solutions. Crownpeak also emphasizes accessibility, data management, and quality to ensure compliance and create inclusive digital experiences.

Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.

Wizu is an AI-powered conversational survey platform that revolutionizes customer feedback collection. By leveraging artificial intelligence, Wizu offers insightful and actionable feedback through intelligent follow-up questions, enhanced engagement, and quality insights. The platform balances quantitative and qualitative feedback, providing users with a new approach to enhancing customer feedback. Wizu also offers AI-driven data analysis, transforming raw feedback into compelling stories and actionable intelligence, ultimately helping businesses make informed decisions and strategic improvements.

SunDevs is an AI application that specializes in solving business problems to create exceptional customer experiences. The platform offers various AI solutions for chat and messaging, phone and voice interactions, as well as talent solutions like staff augmentation and product teams. SunDevs caters to industries such as ecommerce, cinema, telco, and more, providing integrations with popular platforms like Hubspot, Salesforce, and Zendesk. The application leverages AI technology to process vast amounts of customer data quickly and accurately, identifying patterns and trends that may be overlooked by human analysts. With features like AI chatbots for 24/7 support, personalized interactions, and efficient customer service, SunDevs aims to enhance customer satisfaction and loyalty.

PolyAI is a website that offers a conversational platform powered by lifelike, adaptable, engaging, and dynamic voice AI technology. It aims to enhance customer experience by resolving over 50% of calls and consistently delivering the best brand experience. The platform transforms call centers into revenue generators by handling calls in multiple languages, increasing customer satisfaction, and generating revenue through longer calls. PolyAI helps businesses improve operational efficiency, customer loyalty, and agent satisfaction through actionable insights and modernizing the customer experience stack.

User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding and data analysis. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription solutions, and chat capabilities. The tool helps businesses extract valuable insights from various data sources like audio, video, text, and CSV files, enabling them to make informed decisions and improve customer experiences.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Dataku.ai is an advanced data extraction and analysis tool powered by AI technology. It offers seamless extraction of valuable insights from documents and texts, transforming unstructured data into structured, actionable information. The tool provides tailored data extraction solutions for various needs, such as resume extraction for streamlined recruitment processes, review insights for decoding customer sentiments, and leveraging customer data to personalize experiences. With features like market trend analysis and financial document analysis, Dataku.ai empowers users to make strategic decisions based on accurate data. The tool ensures precision, efficiency, and scalability in data processing, offering different pricing plans to cater to different user needs.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.

Nyle is an AI-powered operating system for e-commerce growth. It provides tools to generate higher profits and increase team productivity. Nyle's platform includes advanced market analysis, quantitative assessment of customer sentiment, and automated insights. It also offers collaborative dashboards and interactive modeling to facilitate decision-making and cross-functional alignment.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Talkwalker is a leading consumer intelligence platform that provides social listening, media monitoring, and social benchmarking technology. It helps businesses navigate the dynamic world of social and consumer data to drive loyalty, win new customers, and outplay competitors. Talkwalker's platform is used by over 2,500 brands and is a leader in The Forrester New Wave™ AI-Enabled Consumer Intelligence Platforms Q3 2021.

Metaforms is an AI-powered form builder that helps businesses create personalized and engaging forms. It uses AI to automatically generate conditions, logics, and branching, which can save businesses up to 85% in setup time. Metaforms also uses AI to provide real-time question framing and acknowledgements, which can increase completion rates by up to 30%. Additionally, Metaforms' AI can ask follow-up questions based on other user responses in a cohort, which can provide businesses with more insights about user behavior, intent, and preferences.

Orimon AI is a conversational marketing tool that helps businesses engage with their customers through AI-powered chatbots. The platform offers tips and tricks to convert visitors into paying customers, train AI agents, and customize chatbot personalities. With a focus on conversational marketing, Orimon AI aims to enhance customer experience and boost sales for service, e-commerce, and SaaS businesses.

David is an AI survey analyst tool that helps users turn survey, product feedback, and user research form data into strategic actions. It offers features like data analysis, insights generation, and form optimization. David is built with Metaforms AI and provides universal compatibility with various survey platforms. Users can upload CSV files to David for analysis and receive tailored recommendations based on their specific goals. The tool is free to use and aims to optimize marketing strategies, engage customers, and boost conversions.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

Chatbase is an AI tool that provides custom ChatGPT models tailored to your data. It allows users to create conversational AI models that are specific to their needs, enabling more engaging and personalized interactions with customers. With Chatbase, users can easily train, deploy, and manage chatbots for various applications such as customer support, virtual assistants, and more. The platform offers advanced natural language processing capabilities to understand and respond to user queries effectively.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Rhetora AI is an AI-powered sales team playbook platform designed to help businesses generate consistent and qualified leads for their sales representatives. The platform leverages over 20 data providers and scrapes publicly available data sources to target ideal companies. Rhetora AI offers three different playbooks tailored for different needs, including founder-led, value-led, and signal-led playbooks. The platform also features smart engagement campaigns, AI-first CRM, and daily tasks execution managed by a combination of humans and AI.

No Jitter is an AI application that provides insights for the Connected Enterprise. It covers a wide range of technology topics including AI & Speech Technologies, Cloud Communications, Contact Center/Customer Experience, and more. The website offers news, views, best practices, digital resources, and events related to enterprise communications. No Jitter aims to keep professionals updated on the latest trends and developments in the field of technology and communication.