Intercom

Intercom

Making Internet Business Personal

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Intercom is a customer relationship management (CRM) platform that helps businesses build relationships with their customers through personalized messaging, automated workflows, and a powerful help desk. With Intercom, businesses can:

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Features

Advantages

  • Increased productivity with a central workspace
  • Reduced support volume with AI chatbot
  • Improved customer satisfaction with better tickets and help center
  • Seamless human handoff from AI chatbot
  • Powerful automations with workflows

Disadvantages

  • Can be expensive for small businesses
  • Some features can be complex to set up
  • May require additional training for team members

Frequently Asked Questions

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