Gladly

Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.

Moveo.AI is an AI-powered platform that transforms customer experience by offering GenAI agents to turn one-way notifications into conversations. It delivers hyper-personalized experiences at scale, drives revenue growth, and enhances product adoption. The platform provides accurate and human-like AI agents for private and secure interactions, helping users with various tasks like credit card statements and FAQs. Moveo.AI is trusted by millions of users at leading enterprises daily, offering proactive engagement, product adoption, customer retention, and exceptional customer care.

SmarticleAI is an AI-powered chatbot application that aims to revolutionize conversations by enhancing customer engagement, boosting productivity, and driving growth. The application offers industry-leading conversational capabilities, seamless integration with existing systems, enhanced user experience, and dedicated 24/7 support. Despite the premium pricing, SmarticleAI promises a unique and exclusive experience for its users, positioning itself as a high-cost solution to everyday communication challenges.

ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

Swivl is an automation platform designed for self-storage businesses, offering intelligent automation solutions to streamline operations and enhance customer interactions. The platform leverages conversational AI technology to automate conversations with tenants, drive revenue, and augment workforce capabilities. Swivl aims to simplify the rental process, save costs, and increase revenue for self-storage operators while maintaining brand integrity. The platform is trusted by self-storage leaders for its ability to automate customer touchpoints, provide automated customer support and sales assistance, and enhance team productivity. With features like digital assistants, online self-service automation, inventory recommendations, call center deflection, and omni-channel experiences, Swivl is a comprehensive solution for self-storage businesses.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

HubSpot is an all-in-one CRM, marketing, and service platform that offers a range of software solutions for businesses. It provides tools for marketing automation, sales management, customer service, content marketing, operations, and commerce. The platform is powered by AI, offering features like lead generation, pipeline management, content creation, and more. HubSpot aims to help businesses grow by providing user-friendly software that connects data, teams, and customers on a centralized platform.

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

Elsa by M1-project is the ultimate AI marketing assistant tool designed to revolutionize marketing strategies for businesses. It offers a comprehensive range of features to help users from strategy generation to campaign execution. Elsa leverages advanced AI technologies to identify ideal customers, provide marketing strategies, and create engaging content for social media. With a focus on cost-effectiveness and founder-friendly guidance, Elsa aims to streamline marketing processes and accelerate business growth. The tool is user-friendly, lightning-fast, and backed by a 7-day money-back guarantee, ensuring customer satisfaction and confidence in its services.

Rox is an AI-powered sales productivity platform designed to supercharge sales teams by automating research, outreach, deal management, and meeting assistance. It transforms enterprise revenue by accelerating growth and enabling teams to re-skill into AI-native operators. Rox offers intelligent workflows, proactive deal monitoring, and full meeting assistance to help users stay proactive and close deals faster. The platform is built for enterprise-grade performance, security, and compliance, integrating seamlessly with existing tools and providing onboarding and support. Rox is a revenue transformation partner for top-performing sales teams.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

CloudLinks is an AI-powered platform that offers a range of services including mobile application development, web design, consultancy, cloud solutions, hosting, and maintenance. The platform focuses on customer-centric solutions tailored to individual business needs, providing seamless integration with existing systems and empowering businesses with e-commerce solutions and AI-driven innovation. CloudLinks prioritizes collaboration with clients, delivering reliable and innovative solutions that enhance efficiency and growth. With a wealth of experience and a commitment to customer success, CloudLinks aims to streamline operations, boost customer engagement, and increase revenue for businesses.

Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.

Chatfuel is an AI tool that provides AI agents for automated sales across various messaging platforms like Facebook, WhatsApp, and Instagram. It offers features such as lead generation, sales boost, post-purchase optimization, customer support, and more. Chatfuel helps businesses automate communication, enhance customer engagement, and drive sales through AI-powered chatbots and automation tools. With integrations with popular platforms like Stripe, Shopify, and Google Sheets, Chatfuel streamlines data management and payment processing for businesses.

LEAFIO AI SOLUTIONS is an AI-driven retail automation software that revolutionizes supply chain and retail operations. The platform offers inventory optimization, demand planning, automatic replenishment, promotion management, and assortment performance. It helps retailers and CPG manufacturers enhance revenue, profitability, and market presence through AI-powered solutions. LEAFIO leverages AI technology to streamline merchandising processes, improve logistics management, and optimize customer loyalty programs. With a focus on operational excellence and automation, LEAFIO aims to drive margin and revenue growth for businesses in the retail industry.

Emarsys is an omnichannel customer engagement platform that helps marketers deliver AI-powered personalized engagement across various channels to drive business outcomes. The platform offers capabilities such as AI marketing, personalization, customer data management, marketing automation, omnichannel marketing, customer loyalty strategies, reporting and analytics, and technology integrations. Emarsys aims to provide solutions that delight customers and achieve exceptional business results by leveraging AI technology. The platform caters to industries like retail, e-commerce, consumer products, travel & hospitality, sports & entertainment, and media and communications.

Glassbox is a customer intelligence platform that provides deep insights into digital interactions to help businesses convert customers into superfans. It captures 100% of interactions and technical events on websites or mobile apps, offering contextual insights and real-time AI-prioritized optimization to enhance customer experiences. With features like tagless data capture, AI-powered insights, and multi-layered privacy controls, Glassbox empowers teams to design better digital experiences, remedy technical issues, and put customer-centricity into practice. The platform is used across various industries like financial services, insurance, retail, and telecom, by teams focusing on marketing, product, customer experience, data analytics, engineering, and customer service.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Supermoon is an AI-powered E-Commerce & Customer Service Communication Management Software that simplifies customer support by leveraging the power of AI. It offers features such as Shared Inbox, Live Chat, Smart Contact Form, Omnichannel Inbox, AI Customization, Shopify integration, Team Chat, and CRM capabilities. Supermoon's AI assistant provides automatic reply suggestions, message summaries, sentiment analysis, and personalized responses to customer inquiries, enhancing customer service efficiency and satisfaction.

AIChatbot is an AI-powered conversational chatbot builder designed for customer service. It enables users to create a custom GPT chatbot trained from their own data by uploading website URLs, PDF files, or sitemaps. The chatbot can respond to customer inquiries in multiple languages and be embedded directly onto websites. AIChatbot stands out with its Natural Language Processing capabilities, automating text-based and email responses with minimal team involvement, ensuring top-level accuracy in generated answers.

GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice AI bot templates, optimize and customize AI knowledge base, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, enables seamless chatbot-human handoff, and provides robust API and SDK for embedding capabilities into products. Trusted by over 100k companies worldwide, GPTBots helps enterprises enhance customer service, leads generation, SEO writing, data analysis, and more.

ioni.ai is an AI application that offers ChatGPT-4 solution for customer support. It is a smart chatbot based on the latest AI technology, designed to handle general inquiries, complex questions, and user-specific requests. The application streamlines workflow with immediate responses, brings CSAT scores to a new level, and ensures human-in-the-loop verification for quality control. With self-learning capabilities, ioni.ai constantly improves its responses and provides accurate solutions to customer inquiries.

ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

Front is an AI-powered platform designed to enhance customer service and operational efficiency. It offers a comprehensive suite of tools for managing shared inboxes, live chat support, team collaboration, AI chatbots, knowledge base management, workflow automation, integrations, and analytics. Front caters to various industries such as technology, financial services, logistics, manufacturing, professional services, and travel, providing solutions for customer service, operations, inbound sales, account management, and success. The platform aims to deliver exceptional customer experiences at scale by leveraging real-time collaboration, automation, and AI capabilities.

GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice templates, optimize AI knowledge bases, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, and enables seamless chatbot-human handoff. Trusted by over 100k companies worldwide, GPTBots enhances customer support, leads generation, SEO writing, and data analysis, catering to various industries.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Markovate Solutions is a generative AI company offering a wide range of AI solutions across industries such as healthcare, insurance, construction, and manufacturing. The company provides services like AI consulting, ML development, AI chatbots, and more to drive innovation and efficiency in various workflows. Markovate Solutions focuses on delivering fast, secure, and enterprise-ready AI applications that help businesses cut delays, eliminate mistakes, and improve efficiency. The company aims to address common challenges faced by data-driven businesses, such as long implementation cycles, unclear ROI, and compliance risks, by offering strategic insights, advanced technology, and proven ROI through documented case studies.

Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.

Zowie is an AI application that offers a comprehensive customer service solution by automating customer conversations, personalizing experiences, and enhancing customer satisfaction. It helps businesses handle inquiries, automate processes, and create exceptional customer experiences across various channels and languages. Zowie is engineered to increase revenue, reduce costs, build customer loyalty, and scale seamlessly, making it a valuable tool for brands looking to transform their customer service in the AI era.

Medallia is a real-time text analytics software that empowers organizations to derive actionable insights from customer interactions. With a focus on omnichannel analytics, Medallia's AI-powered platform enables users to identify emerging trends, prioritize key insights, and drive real-time actions. By leveraging natural language understanding and out-of-the-box topic models, Medallia offers customizable KPIs and scalable text analytics solutions for various industries. The platform aims to transform unstructured data into actionable insights to enhance customer and employee experiences.

Frequently.ai is an AI-powered tool designed to provide valuable insights and analytics based on customer feedback and reviews. It helps businesses analyze and understand customer sentiments, trends, and preferences to improve their products and services. The tool utilizes advanced natural language processing and machine learning algorithms to extract meaningful data from various sources, such as online reviews and social media comments. With its user-friendly interface and customizable features, Frequently.ai offers a comprehensive solution for businesses looking to enhance their customer experience and make data-driven decisions.

Wizu is an AI-powered platform that offers conversational surveys to enhance customer feedback. It helps businesses collect meaningful feedback, analyze AI-powered insights, and take clear actions based on the data. The platform utilizes AI technology to drive engagement, deliver better response rates, and provide richer insights for businesses to make data-driven decisions.

Entropik is a Unified Insights Platform that helps businesses decode research chaos into revenue clarity. It offers an AI-powered solution that captures emotions, behaviors, and feedback to enable smarter decision-making 4x faster, with enhanced reliability and accuracy. The platform is trusted by 150+ CX leaders and is designed to empower teams across various departments to capture, interpret, and act on customer signals using Emotion, Behaviour, and Gen AI. Entropik provides real-time insights delivery, simplified research processes, and integrated multi-method approach to enhance customer experiences and drive business growth.

DTiQ is an AI-powered loss prevention and intelligent video solution for businesses. It helps industries enhance security, reduce losses, and optimize operations through a combination of technology, audits, and training. The platform offers purpose-built solutions tailored to specific needs, such as speed of service, business operations transformation, safety risk mitigation, and exceptional customer experiences. DTiQ's intelligent solutions empower businesses to prevent losses, improve speed of service, ensure compliance, and drive operational efficiency. With features like AI-driven insights, remote audits, and drive-thru optimization, DTiQ provides actionable insights to enhance profitability and operational success.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Zolak is an AI-powered visual commerce platform designed for the furniture industry. It offers immersive experiences through product visualization, virtual try-out experiences, customization, and more. Zolak enables businesses to bridge physical and digital experiences, empowering e-commerce, manufacturing, and distribution sectors. The platform provides tools for creating high-quality visuals, personalized virtual showrooms, product customization, and AI room visualization, enhancing customer engagement and driving sales.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Dataku.ai is an advanced data extraction and analysis tool powered by AI technology. It offers seamless extraction of valuable insights from documents and texts, transforming unstructured data into structured, actionable information. The tool provides tailored data extraction solutions for various needs, such as resume extraction for streamlined recruitment processes, review insights for decoding customer sentiments, and leveraging customer data to personalize experiences. With features like market trend analysis and financial document analysis, Dataku.ai empowers users to make strategic decisions based on accurate data. The tool ensures precision, efficiency, and scalability in data processing, offering different pricing plans to cater to different user needs.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.

Nyle is an AI-powered operating system for e-commerce growth. It provides tools to generate higher profits and increase team productivity. Nyle's platform includes advanced market analysis, quantitative assessment of customer sentiment, and automated insights. It also offers collaborative dashboards and interactive modeling to facilitate decision-making and cross-functional alignment.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Talkwalker is a leading consumer intelligence platform that provides social listening, media monitoring, and social benchmarking technology. It helps businesses navigate the dynamic world of social and consumer data to drive loyalty, win new customers, and outplay competitors. Talkwalker's platform is used by over 2,500 brands and is a leader in The Forrester New Wave™ AI-Enabled Consumer Intelligence Platforms Q3 2021.

Metaforms is an AI-powered form builder that helps businesses create personalized and engaging forms. It uses AI to automatically generate conditions, logics, and branching, which can save businesses up to 85% in setup time. Metaforms also uses AI to provide real-time question framing and acknowledgements, which can increase completion rates by up to 30%. Additionally, Metaforms' AI can ask follow-up questions based on other user responses in a cohort, which can provide businesses with more insights about user behavior, intent, and preferences.

Orimon AI is a conversational marketing tool that helps businesses engage with their customers through AI-powered chatbots. The platform offers tips and tricks to convert visitors into paying customers, train AI agents, and customize chatbot personalities. With a focus on conversational marketing, Orimon AI aims to enhance customer experience and boost sales for service, e-commerce, and SaaS businesses.

David is an AI survey analyst tool that helps users turn survey, product feedback, and user research form data into strategic actions. It offers features like data analysis, insights generation, and form optimization. David is built with Metaforms AI and provides universal compatibility with various survey platforms. Users can upload CSV files to David for analysis and receive tailored recommendations based on their specific goals. The tool is free to use and aims to optimize marketing strategies, engage customers, and boost conversions.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.