Caffeinated CX

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

InteractIQ is an AI-powered customer service solution that helps businesses automate support, generate leads, and provide a 24/7 customizable chatbot. It uses AI to categorize and prioritize support tickets, provide instant replies, and offer multilingual support. InteractIQ integrates with various platforms and offers customization options to match brand identity. It combines AI capabilities with human support to enhance customer engagement and streamline support operations.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

Unthread is an AI-powered support tool integrated with Slack, designed to streamline customer interactions and automate support processes. It offers features such as AI-generated support responses, shared email inbox, in-app live chat, and IT ticketing solutions. Unthread aims to enhance customer support efficiency by leveraging AI technology to prioritize, assign, and resolve tickets instantly, while providing a seamless experience for both users and customers.

Vee is an AI-powered conversational AI tool that facilitates business processes by engaging in conversations with millions of people. It combines breakthrough proprietary AI technology with real human conversation experience to enhance business efficiency. Vee is adept at handling various customer service processes, from helplines to outbound campaigns, across different industries. The Brilliance ecosystem, powered by Vee, offers intelligent automation for customer service calls. Vee is like having an intelligent consultant that people enjoy conversing with, capable of efficiently completing tasks assigned to call center employees. With Vee, businesses can achieve their goals precisely and effectively.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

The UneeQ Digital Humans Platform is an AI application that offers intelligent animation and real-time lifelike animation engine. It provides solutions for marketing, sales, customer service, and training across various industries. The platform allows for personalized and enjoyable customer interactions through digital human avatars, enhancing customer journeys and boosting conversions. With features like dialog-based marketing, personalized AI experiences, and multilingual support, UneeQ aims to simplify complex subject matters, empower users, and provide memorable interactions. The platform is developer-friendly with open APIs and pre-built SDKs, making it easy to integrate and work with. UneeQ's digital humans have been proven to significantly increase engagement, web traffic, conversion rates, and customer satisfaction.

YarpBot is an advanced AI chatbot application designed to streamline customer interactions and improve user engagement. With its natural language processing capabilities, YarpBot can understand and respond to user queries in real-time, providing personalized assistance and support. The application is equipped with a range of features such as sentiment analysis, multi-language support, conversation history tracking, and integration with popular messaging platforms. YarpBot offers businesses a cost-effective solution to automate customer service and enhance customer satisfaction. Its intuitive interface and customizable settings make it easy to deploy and manage, catering to the needs of various industries and organizations.

Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Whybot is an AI-powered chatbot that helps businesses automate their customer service and sales processes. It uses natural language processing (NLP) to understand customer queries and provide relevant responses. Whybot can be integrated with a variety of platforms, including websites, messaging apps, and social media. It is designed to be easy to use, even for businesses with no prior experience with AI.

Voicy.AI is a conversational bot platform that leverages artificial intelligence and natural language understanding to improve customer experience and enable conversational commerce through automated personalized dialogs. It helps businesses automate customer interactions, drive sales, and improve customer satisfaction. Voicy.AI's platform is designed to be easy to use, with a drag-and-drop interface and pre-built templates. It integrates with a variety of business systems, including CRM, POS, and payment gateways. Voicy.AI is used by businesses of all sizes, across a variety of industries, including retail, food service, and healthcare.

Auxillary is an AI-powered chatbot copilot that seamlessly integrates with your SaaS platform, empowering users to interact with your product through natural conversation. It offers a range of capabilities, including answering queries, executing actions, providing guidance, and enhancing user experience. With Auxillary, users can navigate complex tasks, access information quickly, and receive proactive assistance, all within a user-friendly chat interface. It simplifies workflows, streamlines processes, and delivers personalized experiences, making it an invaluable tool for businesses looking to enhance their SaaS platform.

ChatDaddy is a WhatsApp automation tool that uses AI to help businesses automate conversations, reduce support volumes, and increase customer satisfaction. It offers a range of features including AI-powered chatbots, workflows, AI-powered inbox, reply suggestions, and AI-tone changes. ChatDaddy is trusted by over 2,000 businesses and has been shown to successfully resolve 42% of conversations within six days.

Babble AI is a platform that allows users to create chatbots without writing any code. The platform provides a variety of features, including the ability to create personalized conversations, custom development, analytics and reporting, and real-time customer support. Babble AI is designed to help businesses improve their customer experience, generate leads, and accelerate sales.

QuestWiz is an AI-powered customer support agent designed for small and medium-sized businesses. It provides a personalized AI assistant that learns from your website and files to become an expert on your business within minutes. The tool enables you to instantly answer visitor's questions 24/7 without the need for AI or coding expertise. QuestWiz allows you to create a unique AI chatbot that matches your business branding and provides spot-on answers with your brand's personality. It helps automate common customer questions, offers self-service options, and ensures your customers receive assistance round the clock.

Automatic Chat is a powerful AI chatbot that can be trained on your website's data to answer customer questions and handle support requests. It is easy to use and has a variety of features that make it a valuable tool for any business. With Automatic Chat, you can save time and money on customer support, and improve the customer experience on your website.

BrightBot is an AI-powered chatbot for websites. It helps businesses automate customer service, generate leads, and increase sales. BrightBot is easy to use and integrates with a variety of platforms. It is a powerful tool that can help businesses of all sizes improve their customer service and marketing efforts.

GPT AI Power is a comprehensive AI plugin for WordPress that uses advanced technologies like GPT-3.5, GPT-4, and DaVinci to generate customizable content, images, forms, and more. Its features include an AI-powered Content Writer, Image Generator, ChatGPT for chatbot creation, WooCommerce integration, Embeddings, and more. With AI Power, you can optimize your content for search engines, experiment with GPT models using the Playground, and take advantage of its support for 40 languages.

UseChat is a powerful all-in-one solution for creating custom chatbots trained on your website content, which you can then embed into your website or app. Once trained, your custom ChatGPT chatbot can be embedded in your website or app. If they need more help, seamlessly handover to regular human live chat in the same platform. Help users find the answer they need instantly with a chatbot that understands your website and products. See your visitors chatting with your chatbot in realtime. Browse all historical conversations. Set a custom chatbot welcome message for visitors. Get advanced and even customize the prompt. Customize the chatbot icon, colors and theme to your brand. Getting started with UseChat is simple. Just enter your website URL, customize your chatbot's style and click "Train chatbot". In a few minutes it will have been trained on your entire website, and ready to embed on your website and answer any questions your users have.

Owlbot is an AI-powered chatbot that integrates and interprets data from various sources. It simplifies data analysis and presents insights in a user-friendly format, allowing you to make informed decisions. Owlbot can handle large volumes of data and supports 95 languages. It can be embedded on your website or used via API. Owlbot is designed to be user-friendly and intuitive, making complex data analysis accessible to everyone, regardless of their data expertise.

Chatling is a no-code AI chatbot builder that empowers businesses to create custom chatbots without the need for coding expertise. With Chatling, businesses can train chatbots on their own data, customize them to match their brand, and add them to their website in minutes. Chatling's chatbots can answer customer queries instantly, resolve issues accurately, and provide 24/7 support, leading to increased customer satisfaction, reduced customer support workload, and cost savings.

ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.

DigitalGenius is an AI-powered customer service platform designed specifically for e-commerce businesses. It offers a range of features to help businesses automate customer interactions, resolve issues quickly and efficiently, and improve the overall customer experience. DigitalGenius seamlessly integrates with existing e-commerce platforms and shipping carriers, allowing businesses to manage customer inquiries and orders from a single platform. The platform's AI capabilities enable it to understand customer intent, generate personalized responses, and provide proactive support. DigitalGenius is trusted by leading brands such as On, Air up, and Waterdrop, and has helped them improve customer satisfaction, reduce costs, and scale their operations.

ChatNode is a powerful AI chatbot builder that helps businesses create next-generation chatbots that know everything about their business. With ChatNode, businesses can feed their chatbot all of their knowledge base in minutes, train the bot on any URLs or offline documents, and embed the bot anywhere on their website, in a pop-up chat, or on SLACK. ChatNode is packed with cutting-edge features, including live agent handoff, complete customization of the bots to match your brand, multiple data sources, fast and user-friendly testing and deployment, custom prompts, API access, SLACK integration, and support for 95 languages. ChatNode is also GDPR compliant and offers affordable pricing plans for startups and scale-ups.

Store Copilot is an AI-powered shopping assistant that helps brands create personalized customer experiences. It allows businesses to create a branded AI assistant that can answer customer questions, provide product recommendations, and help with other tasks. Store Copilot is designed to be easy to use and integrate with Shopify stores. It is also backed by a team of experts who can help businesses get the most out of the platform.

Alltius is a platform that allows users to build and deploy AI assistants for sales and support teams. The platform provides a variety of tools and features to help users create assistants that are accurate, secure, and easy to use. Alltius's assistants can be used to automate a variety of tasks, such as answering customer questions, generating leads, and scheduling appointments. The platform also includes a library of pre-built skills that can be used to add functionality to assistants.

RAVATAR is a comprehensive platform that seamlessly integrates various AI services, including AI Voice, AI Avatars, Conversational AI, and more. By leveraging cutting-edge artificial intelligence and no-code/low-code technologies, RAVATAR focuses on creating holistic, customized solutions designed to enhance online presence, boost user engagement, optimize operational efficiency, and significantly improve customer experience for its clients.

WizAI is a tool that allows users to use ChatGPT in WhatsApp and Instagram. It is powered by OpenAI and provides features such as text and voice chat, image and video recognition, and more. WizAI is used by over 15,000 people daily and has received over 15,000 messages. It is a popular tool for people who want to use AI in their daily lives.

LiveChat is a complete customer service platform that delights your customers and fuels your sales. It offers a range of features to help businesses provide excellent customer support, including live chat, chatbots, and a knowledge base. LiveChat is trusted by over 37,000 companies worldwide and has a proven track record of helping businesses improve customer satisfaction, increase sales, and reduce support costs.

Babble AI is a platform that allows users to create chatbots without writing any code. The platform provides a variety of features, including the ability to create personalized conversations, custom development, analytics and reporting, and real-time customer support. Babble AI is designed to help businesses improve their customer experience, generate leads, and accelerate sales.

SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

Dasha is a conversational AI-as-a-service platform that allows developers to embed realistic voice and text conversational capabilities into their apps or products. With a single integration, developers can create smart conversational apps for web, desktop, mobile, IoT, and call centers. Dasha's declarative programming language, DashaScript, makes it easy to design complex real-world conversations that pass a limited Turing test. Developers can use Dasha to automate call center conversations, recreate the Google Duplex demo, or create no-code GUIs for their users. Dasha's platform is flexible and can be integrated with any platform or programming language. It also offers a free tier for builders and testers.

Meya is a chatbot platform that allows users to build and launch custom chatbots. It provides a variety of features, including a visual flow editor, a code editor, and a variety of integrations. Meya is designed to be easy to use, even for non-technical users. It is also highly extensible, allowing users to add their own custom code and integrations.

Certainly is an all-in-one chatbot platform designed for e-commerce businesses. It offers a range of features to enhance customer experience, including AI-powered product recommendations, automated support ticket resolution, and data collection. Certainly is trusted by leading global brands and has a proven track record of boosting average order value, deflecting support tickets, and collecting valuable customer data.

Riku is a no-code platform that allows users to build and deploy powerful generative AI for their business. With access to over 40 industry-leading LLMs, users can easily test different prompts to find just the right one for their needs. Riku's platform also allows users to connect siloed data sources and systems together to feed into powerful AI applications. This makes it easy for businesses to automate repetitive tasks, test ideas rapidly, and get answers in real-time.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Edward is a conversational AI platform that helps businesses automate customer service, sales, and marketing tasks. It uses natural language processing and machine learning to understand customer intent and provide personalized responses. Edward can be integrated with a variety of business applications, including CRM, help desk, and e-commerce platforms.

Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

Krisp is the world's #1 Noise Cancelling App and AI Meeting Assistant that offers AI Noise Cancellation to remove background noises, voices, and echoes from online meetings. It provides features like Meeting Transcription, AI Meeting Notes and Summary generation, Meeting Recording, AI Accent Localization, and AI Live Interpreter. Krisp caters to individuals, teams, call centers, and enterprises, enhancing communication clarity and productivity. The application is designed to streamline meeting processes, improve call quality, and provide real-time voice translation for efficient communication.

ZenCall.ai is an AI-powered virtual assistant tool designed to simplify call management for businesses. It offers features such as instant AI agent setup, call handling, outbound call management, and CRM integration. ZenCall ensures efficient call routing, warm transfers, text messages, and email notifications. The tool provides different pricing plans with varying minutes and features to cater to different business needs. With a focus on data security and compliance, ZenCall prioritizes protecting sensitive information and adhering to GDPR regulations.

My AI Front Desk is an AI phone receptionist application designed for busy businesses to handle phone calls, schedule appointments, and answer questions 24/7 using artificial intelligence technology. It offers features like capturing calls and appointments, sending texts, tailored business understanding, easy setup, advanced analytics, and white-label reselling options. The application aims to help businesses convert missed calls into revenue, provide valuable insights into customer interactions, and streamline customer support with AI-driven solutions.

Vee is an AI-powered conversational AI tool that facilitates business processes by engaging in conversations with millions of people. It combines breakthrough proprietary AI technology with real human conversation experience to enhance business efficiency. Vee is adept at handling various customer service processes, from helplines to outbound campaigns, across different industries. The Brilliance ecosystem, powered by Vee, offers intelligent automation for customer service calls. Vee is like having an intelligent consultant that people enjoy conversing with, capable of efficiently completing tasks assigned to call center employees. With Vee, businesses can achieve their goals precisely and effectively.

VOYP is a voice-powered AI application that serves as a personal call assistant, allowing users to make appointments, reservations, and international calls effortlessly. It offers features like international calls, multiple languages, call recording, and calendar integration. VOYP is beneficial for individuals with speech impairments or social anxiety, providing independence and convenience. The application is accessible through the web, Android, iPhone, and ChatGPT platforms, powered by Artificial Intelligence.

echowin is an AI-powered virtual receptionist and phone answering service that helps businesses manage incoming calls and customer inquiries efficiently. It uses advanced AI logic and reasoning to provide uninterrupted service in over 30 languages. The platform offers features such as smart call routing, call actions, real-time transcriptions, and multi-platform accessibility. echowin's AI receptionist works 24/7 to ensure businesses capture and convert every lead, offering a competitive advantage with crystal-clear calls and intelligent conversation handling. The application is designed to handle complex inquiries, customize voice and personality, and ensure secure handling of sensitive information for various businesses.

PolyAI is a website that offers a conversational platform powered by lifelike, adaptable, engaging, and dynamic voice AI technology. It aims to enhance customer experience by resolving over 50% of calls and consistently delivering the best brand experience. The platform transforms call centers into revenue generators by handling calls in multiple languages, increasing customer satisfaction, and generating revenue through longer calls. PolyAI helps businesses improve operational efficiency, customer loyalty, and agent satisfaction through actionable insights and modernizing the customer experience stack.

Simple Phones is an AI-powered virtual phone system that allows businesses to never miss a call from customers. The application uses AI agents to answer inbound and outbound calls, log call details, offer affordable pricing plans, provide customization options, and support multiple languages and accents. Users can create their own AI agent in just 60 seconds and customize it for various use cases, such as booking appointments, answering FAQs, and routing calls to different team members. Simple Phones aims to enhance customer communication and streamline call handling processes for businesses of all sizes.

Second Nature is an AI-powered sales training software that offers life-like role-playing simulations to enhance sales skills and productivity. It provides personalized AI role plays, customized simulations, and virtual pitch partners to help sales teams practice conversations, improve performance, and drive results. The platform features AI avatars, template libraries, and various training modules for different industries and use cases.

Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.

Agent4 is an AI-driven virtual agent platform that allows users to create custom voice experiences for callers to their business or mobile phone. The platform enables users to build intelligent agents that can answer calls, place calls, book meetings, listen to voicemails, and provide summaries. Agent4 offers real-time call monitoring, sentiment analysis for voicemails, and filtering out robocallers. Users can customize their agents with their own content and access their systems, making it a versatile tool for various call handling tasks.

Dasha is a conversational AI-as-a-service platform that allows developers to embed realistic voice and text conversational capabilities into their apps or products. With a single integration, developers can create smart conversational apps for web, desktop, mobile, IoT, and call centers. Dasha's declarative programming language, DashaScript, makes it easy to design complex real-world conversations that pass a limited Turing test. Developers can use Dasha to automate call center conversations, recreate the Google Duplex demo, or create no-code GUIs for their users. Dasha's platform is flexible and can be integrated with any platform or programming language. It also offers a free tier for builders and testers.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

Salient is an AI-powered platform that helps automotive lenders automate customer interactions and improve the customer experience. It offers a range of features including automated welcome and verification calls, inbound call automation, early delinquency calls, and payment processing. Salient is SOC 2 compliant and PCI L1 certified, ensuring the security and privacy of customer data.

ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

Air is the world's first AI that can have full on 10-40 minute long phone calls that sound like a REAL human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full time agent without having to be trained, managed or motivated. It just works 24/7/365.

Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Loman is a 24/7 AI phone agent and receptionist designed specifically for restaurants. It revolutionizes the way restaurants manage calls by answering calls, taking orders, booking reservations, upselling customers, and more. Loman ensures every customer call is answered instantly, eliminates wait times, and provides seamless, personalized service. The AI technology behind Loman allows for top-tier customer service, reduced operational costs, and increased efficiency, ultimately enhancing the restaurant's reputation and bottom line.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

AIReception is a conversational AI voice assistant platform that allows businesses to build virtual receptionists capable of answering customer questions 24/7. The AI voice assistants are designed to replicate human speech patterns and interactions, providing a natural and immersive experience. The platform offers features such as hyper-realistic voices, human-like interaction, perfect memory, customizable responses, and call transferring. AIReception aims to enhance customer service, reduce overhead costs, and provide detailed analytics for customer interactions.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.