JustCall
Engineering Better Customer Communication
JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.
For Tasks:
Click tags to check more tools for each tasksFor Jobs:
Features
- Conversation Intelligence
- Automatic Call Scoring
- Agent Assist
- SMS Copilot
- Call Transcription
Advantages
- Enhanced agent productivity
- Improved customer satisfaction
- Real-time AI-powered guidance
- Personalized coaching plans
- Efficient call handling
Disadvantages
- May require some time to learn all features
- Integration with certain CRM systems may be complex
- Pricing plans may not be suitable for small businesses
Frequently Asked Questions
-
Q:What is JustCall?
A:JustCall is an AI-powered customer communication platform for customer-facing teams. -
Q:What are some key features of JustCall?
A:Some key features include Conversation Intelligence, Automatic Call Scoring, and Agent Assist. -
Q:How many businesses trust JustCall?
A:JustCall is trusted by over 6,000 businesses worldwide.
Alternative AI tools for JustCall
Similar sites
JustCall
JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.
Connex AI
Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.
Kixie
Kixie is an AI-driven communication platform designed for revenue teams to work better together. It offers features such as AI Sales Insights, Conversation Intelligence, Power Dialer, Contact Center Analytics, Business SMS, Voice & SMS Automations, and more. Kixie aims to increase pipeline, boost sales, and enhance customer satisfaction by providing a consolidated communications platform with advanced tools for personalized interactions at scale.
Fieldproxy
Fieldproxy is an AI-powered Field Service Management (FSM) software that offers solutions for various industries such as HVAC, Solar Energy, Telecommunications, Electrical & Powergrid Systems, Pest Control Services, FMCG, Banking & Financial Services, Construction, and Facilities Management. The platform provides real-time oversight, automated ticket creation, predictive service scheduling, and asset lifecycle management. Fieldproxy aims to empower on-ground teams, increase productivity, automate workflows, and enhance customer service across different sectors.
Criya AI
Criya AI is an Intelligent Content System that helps boost buyer engagement by providing AI-powered tools such as Content Builder, Slide Generator, Visual Design, and more. It offers features like Company knowledge management, Engagement Analytics, Secure Sharing, and Team Collaboration. Criya AI caters to various use cases like Account Based Prospecting, Lead Capture, and Deal Execution, benefiting roles such as BDR/SDR, Account Executive, and Sales Trainer. The application is designed to accelerate revenue generation by producing client-ready assets quickly and efficiently.
MaestroQA
MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.
Form2Agent AI
Form2Agent AI is a voice-assisted AI solution designed to enhance user experience by providing precise data entry support through text, voice, and file inputs. It offers hands-free operation, productivity enhancement, global reach expansion, flexible input options, seamless AI integration, and meaningful interactions. The application caters to various industries such as Fintech, Healthtech, support systems, help desk sectors, E-commerce, logistics, recruitment, HR, and software development, offering efficiency, simplification, accuracy, assistance, and accessibility.
Resonate Growth Agency
Resonate Growth Agency is a HubSpot Diamond Agency Partner offering a range of services including HubSpot Onboarding, HubSpot Websites, RevOps as a Service, HubSpot Support, and HubSpot Apps. They provide AI Studio for HubSpot and 0CodeTools Workflow Extension, along with HubSpot Websites Themes for Agencies and HubSpot Data Enrichment Resources. The agency helps companies grow by leveraging AI-powered technology and HubSpot integration to enhance sales, marketing, and customer acquisition strategies.
Supermoon
Supermoon is an AI-powered E-Commerce & Customer Service Communication Management Software that simplifies customer support by leveraging the power of AI. It offers features such as Shared Inbox, Live Chat, Smart Contact Form, Omnichannel Inbox, AI Customization, Shopify integration, Team Chat, and CRM capabilities. Supermoon's AI assistant provides automatic reply suggestions, message summaries, sentiment analysis, and personalized responses to customer inquiries, enhancing customer service efficiency and satisfaction.
Aiternus
Aiternus is an AI Computer Vision and Data Analysis System that is revolutionizing industries with cutting-edge technology. It offers advanced solutions for various sectors such as manufacturing, construction, logistics, healthcare, retail, sports tech, electronics, and office spaces. Aiternus leverages AI to streamline processes, boost productivity, enhance safety and quality standards, and develop tailor-made solutions for clients' unique needs. The application provides features like work process monitoring, route optimization, AI chatbot support, demand predictions, quality control, performance analysis, and automation of tasks in office spaces.
DealPage
DealPage is an AI Sales Engineer platform that introduces Paige, the first AI Sales Engineer. Paige assists sales engineers in onboarding, automating administrative tasks, providing technical assistance, and improving efficiency. The platform offers features such as automating RFP responses, generating personalized proposals, answering security questionnaires, and curating a knowledge base. DealPage aims to streamline sales processes, enhance productivity, and provide valuable insights into buyer behavior.
TalentRecruit
TalentRecruit is an advanced Applicant Tracking System (ATS) software that leverages AI and Machine Learning to streamline the recruitment process. It offers features such as a 24x7 Virtual Recruitment Assistant, multi-channel sourcing, AI-driven hiring, employee referral platform, effective pre-screening and assessment, offer management, onboarding, campus recruitment automation, diversity and inclusion initiatives, and agile recruitment platform. The platform caters to various industries, including BFSI, and is designed for enterprises, SMBs, hiring managers, staffing agencies, and recruitment process outsourcing (RPO) agencies.
hireEZ
hireEZ is a Sourcing and Recruitment CRM for Talent Acquisition Platform that leverages AI technology to streamline the recruitment process. It offers features such as AI Sourcing, Applicant Match, Automated Outreach, Intelligent Talent Pools, and Insights & Analytics. The platform aims to enhance candidate experience, improve recruitment efficiency, and empower data-driven recruiting strategies for businesses across various industries.
AutomationEdge
AutomationEdge is a hyperautomation company offering a platform with RPA, IT Automation, Conversational AI, and Document Processing capabilities. They provide industry-specific automation solutions through their extensible platform, enabling end-to-end automation. The company focuses on making workplaces smarter and better through automation and AI technologies. AutomationEdge offers solutions for various industries such as banking, insurance, healthcare, manufacturing, and more. Their platform includes features like Robotic Process Automation (RPA), Conversational AI, Intelligent Document Processing, and Data & API Integration.
OneShot.ai
OneShot.ai is an AI-powered tool designed to revolutionize sales development representative (SDR) teams' productivity by leveraging artificial intelligence for outreach and prospecting. The tool helps SDRs break through research overload, overcome outreach dead zones, and increase meeting opportunities. With deep research capabilities, personalized outreach messaging, and seamless integrations with popular platforms like Outreach and Salesloft, OneShot.ai maximizes the impact of SDR teams by providing actionable insights and human-like content.
Anantya.ai
Anantya.ai is a Conversational Engagement Platform for Businesses that offers a comprehensive solution for businesses to enhance customer engagement through WhatsApp. The platform provides features such as Live Agent Assistant, WhatsApp Broadcasting, Reports & Analytics, Automated ChatBot, and Catalog integration. Anantya.ai helps businesses in various industries like Ecommerce, Healthcare, Ed-Tech, Banking, Media, Food & Beverage, and Travel & Hospitality to streamline communication and boost sales. With AI capabilities, the platform enables businesses to automate sales, support, and marketing processes, ensuring a seamless and omnichannel presence across all platforms.
For similar tasks
Pitch Patterns
Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.
Leexi
Leexi is an AI-powered meeting tool that helps users transcribe, analyze, and summarize calls and meetings. It uses generative AI to automate note-taking, report writing, and propose next steps, saving users time and improving productivity. Leexi offers features such as automated note-taking, tailored summaries, time-saving capabilities, express setup, facilitated collaboration, contextualized call summaries, and in-depth analysis. The application is suitable for various industries and professions, including sales, consulting, customer success, recruitment, finance, journalism, marketing, and real estate.
JustCall
JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.
CallCare
CallCare is an AI-driven application designed to provide peace of mind for users concerned about the mental wellness of their elderly loved ones. The platform allows users to schedule intelligent calls to monitor the well-being of their loved ones, analyze call details with advanced analytics, and track mental wellness metrics through detailed reports. With a focus on mimicking human interaction, CallCare offers a secure and private environment for engaging conversations that aim to detect any mental wellness decline early on.
Signature AI
Signature is a private artificial intelligence platform that allows enterprises to keep their data secure and leverage AI models trained on their confidential corporate data. The platform offers services for model training, output delivery, and integration of AI capabilities into workflows. Signature aims to optimize generative AI potential for brands and enterprises by providing secure and private AI solutions. The platform also offers consultancy services to assist in AI adoption and content production. With a focus on security, privacy, and customization, Signature helps clients create exclusive and high-performance AI models.
Brandmate
Brandmate is an AI-powered brand management tool that revolutionizes the way businesses manage their online reputation and brand identity. By leveraging cutting-edge AI technology, Brandmate offers services such as review management, social media content creation, reputation monitoring, and sentiment analysis. With Brandmate, businesses can streamline their brand management processes, enhance their online visibility, and elevate their brand to the next level.
ReplyGuy
ReplyGuy is an AI tool that helps businesses find the best places to mention their products online. By tracking mentions of specific keywords across the internet, the AI generates relevant replies to selected posts, aiming to attract new customers. With transparent pricing and various subscription options, ReplyGuy saves businesses time and effort in manual customer engagement, ultimately leading to increased leads and customer acquisition.
inFeedo™
inFeedo™ is an AI-powered People Experience platform that focuses on continuous engagement, personalized surveys, and automated employee support to enhance sentiment and scale HR efficiency. The platform offers AI-Engagement and AI-Assist solutions powered by Amber, providing features such as continuous listening, pulse surveys, feedback resolution, engagement analytics, eNPS, and exit surveys. It caters to modern HR teams by simplifying processes and improving efficiency through automated query handling, freeing up HR bandwidth, and consolidating internal app access for employees. inFeedo aims to improve employee experience and engagement by leveraging AI technology and people-led strategies.
Frankly AI
Frankly AI is an AI application that aims to benefit communities by providing fully scalable engagement tools powered by natural language processing. The application supports natural and engaging conversations to capture a broad range of sentiment in real-time, offering insights and analysis through an easy-to-read dashboard. Frankly AI enables users and communities to access and interact with organizations in a new and engaging way, providing qualitative data to support decision-making. The application is customizable to suit specific needs, offering features like conversational agents, data insights, virtual consultation spaces, and interactive digital asset models.
Clickworker GmbH
Clickworker GmbH is an AI training data and data management services platform that leverages a global crowd of Clickworkers to generate, validate, and label data for AI systems. The platform offers a range of AI datasets for machine learning, audio, image, and video datasets, as well as services like image annotation, content editing, and creation. Clickworkers participate in projects on a freelance basis, performing micro-tasks to create high-quality training data tailored to the requirements of AI systems. The platform also provides solutions for industries such as AI and data science research, eCommerce, fashion, retail, and digital marketing.
Pezzo
Pezzo is an open-source platform that enables developers to build, test, monitor, and ship AI features quickly and efficiently. It provides a range of powerful features to streamline the workflow, including prompt management, observability, troubleshooting, and collaboration tools. With Pezzo, teams can deliver impactful AI features in sync and optimize for cost and performance.
Text Generator
Text Generator is an AI-powered text generation tool that provides users with accurate, fast, and flexible text generation capabilities. With its advanced large neural networks, Text Generator offers a cost-effective solution for various text-related tasks. The tool's intuitive 'prompt engineering' feature allows users to guide text creation by providing keywords and natural questions, making it adaptable for tasks such as classification and sentiment analysis. Text Generator ensures industry-leading security by never storing personal information on its servers. The tool's continuous training ensures that its AI remains up-to-date with the latest events. Additionally, Text Generator offers a range of features including speech-to-text API, text-to-speech API, and code generation, supporting multiple spoken languages and programming languages. With its one-line migration from OpenAI's text generation hub and a shared embedding for multiple spoken languages, images, and code, Text Generator empowers users with powerful search, fingerprinting, tracking, and classification capabilities.
Forethought
Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.
Symbl.ai
Symbl.ai is a real-time voice AI platform that enables businesses to extract insights from unstructured live calls. It offers a range of features, including real-time transcription, sentiment analysis, question detection, and topic tracking. Symbl.ai's platform is powered by Nebula, a proprietary LLM that is specialized in understanding human interactions in streaming mode. This allows Symbl.ai to provide accurate and low-latency insights that can be used to improve customer service, sales, and compliance.
Tinq.ai
Tinq.ai is a natural language processing (NLP) tool that provides a range of text analysis capabilities through its API. It offers tools for tasks such as plagiarism checking, text summarization, sentiment analysis, named entity recognition, and article extraction. Tinq.ai's API can be integrated into applications to add NLP functionality, such as content moderation, sentiment analysis, and text rewriting.
Predibase
Predibase is a platform for fine-tuning and serving Large Language Models (LLMs). It provides a cost-effective and efficient way to train and deploy LLMs for a variety of tasks, including classification, information extraction, customer sentiment analysis, customer support, code generation, and named entity recognition. Predibase is built on proven open-source technology, including LoRAX, Ludwig, and Horovod.
ReplyGuy
ReplyGuy is an AI-powered tool that helps businesses generate leads by automatically responding to relevant mentions of their products or services on social media platforms like Reddit and Twitter. It uses natural language processing to craft personalized replies that aim to genuinely help the original poster while subtly mentioning the business's product or service. By automating this process, ReplyGuy saves businesses time and effort while increasing their reach and lead generation.
3Play Media
3Play Media is a leading provider of AI-powered media accessibility solutions. Our mission is to make the world's media accessible to everyone, regardless of their abilities. We offer a suite of products and services that make it easy to add captions, transcripts, audio descriptions, and other accessibility features to your videos and audio content.
Octolens
Octolens is an AI-powered social listening tool designed for B2B businesses. It leverages artificial intelligence to monitor and analyze online conversations, providing valuable insights into customer sentiment, industry trends, and competitor activities. Octolens helps businesses make data-driven decisions by tracking brand mentions, identifying key influencers, and uncovering emerging topics. With its advanced algorithms, Octolens offers a comprehensive solution for businesses looking to enhance their social media strategy and stay ahead of the competition.
Datumbox
Datumbox is a machine learning platform that offers a powerful open-source Machine Learning Framework written in Java. It provides a large collection of algorithms, models, statistical tests, and tools to power up intelligent applications. The platform enables developers to build smart software and services quickly using its REST Machine Learning API. Datumbox API offers off-the-shelf Classifiers and Natural Language Processing services for applications like Sentiment Analysis, Topic Classification, Language Detection, and more. It simplifies the process of designing and training Machine Learning models, making it easy for developers to create innovative applications.
Vellum AI
Vellum AI is an AI platform that supports using Microsoft Azure hosted OpenAI models. It offers tools for prompt engineering, semantic search, prompt chaining, evaluations, and monitoring. Vellum enables users to build AI systems with features like workflow automation, document analysis, fine-tuning, Q&A over documents, intent classification, summarization, vector search, chatbots, blog generation, sentiment analysis, and more. The platform is backed by top VCs and founders of well-known companies, providing a complete solution for building LLM-powered applications.
Wale.ai
Wale.ai is an AI co-pilot designed for venture capital investors. It automates the analysis and sentiment tracking of startup news, providing comprehensive sentiment analysis of positive and negative mentions. The platform offers advanced AI analytics, seamless integration with various tools, and delivers actionable insights to enhance portfolio or pipeline management. Founded by Sergey Mosunov and Valentin Riabtsev, Wale.ai is a data-driven VC tool that helps users stay informed and make informed investment decisions.
Humanize.im
Humanize.im is an AI text tool designed to convert AI-generated content into natural, human-like text. It utilizes advanced algorithms and contextual intelligence to ensure the output is engaging and relatable. The tool supports multilingual capabilities, contextual analysis, sentiment analysis, and cross-device functionality. It prioritizes data security and utilizes cutting-edge language models and NLP for accurate and personalized results. Humanize.im aims to make AI text undetectable by AI detectors, enhancing readability and user experience.
Gardian
Gardian is an AI tool designed to streamline content analysis processes by leveraging advanced AI technology. It allows users to create custom AI Agents with specific labels to detect and manage content that violates company policies. Gardian offers pre-configured models, custom analysis labels, a simple API for integration, multilanguage support, transparent pricing, and privacy protection. It serves various use cases such as content moderation, live chat moderation, and customer sentiment analysis, providing valuable insights and enhancing user experience.
For similar jobs
Krisp
Krisp is an AI-powered tool designed to enhance online meetings and calls by removing background noises, transcribing conversations in real-time, generating meeting notes and summaries, and providing features like AI accent localization and call recording. It offers solutions for individuals, teams, call centers, and enterprises, ensuring clear communication and improved productivity. Krisp's advanced technology helps users focus on the conversation without distractions and ensures high-quality audio interactions.
ZenCall.ai
ZenCall.ai is an AI-powered virtual assistant tool designed to simplify call management for businesses. It offers instant call answering, outbound call handling, and call redirection services. The application provides an AI agent that can transcribe calls, share URL links, and integrate with CRM systems. ZenCall.ai supports multiple languages and offers local phone numbers in various countries for seamless connectivity. Users can enjoy a free trial period and a refund policy for their first payment, ensuring a risk-free experience.
Vee
Vee is an intelligent conversational AI tool that serves as a virtual consultant for businesses. It leverages groundbreaking artificial intelligence technology to automate telephone client service processes and enhance business efficacy. Vee has a rich experience in completing a wide range of client support processes, from helpline services to mass outbound campaigns. The application has already interacted with millions of people and effectively implemented business processes for numerous companies across various industries.
echowin
echowin is an AI Employee Builder Platform that offers 24/7 AI Virtual Agents for businesses, including Virtual Receptionists, AI Support Bots, and AI Call Center services. The platform empowers teams with AI employees capable of handling calls, chats, and tasks across various channels, revolutionizing the way businesses operate. With features like omnichannel presence, agentic intelligence, multilingual mastery, tailored solutions, and voice mastery, echowin provides a comprehensive AI solution tailored to specific business needs.
PolyAI
PolyAI is an AI tool that offers a conversational platform for contact centers, enabling natural interactions with customers. It provides voice AI solutions to handle various tasks like account management, authentication, billing, booking, and troubleshooting. PolyAI aims to enhance customer experience, increase operational efficiency, and drive revenue generation through voice assistants. The platform is designed to transform call centers into revenue generators by resolving inquiries, improving customer satisfaction, and reducing operational costs.
Simple Phones
Simple Phones is an AI-powered virtual phone system that allows businesses to never miss a call from a customer. By leveraging AI technology, the platform offers features such as inbound and outbound calls handled by a customized AI voice agent, transparent call logging, affordable pricing plans, extensive customization options, call routing capabilities, multilingual voice options, and the ability to integrate website or FAQ documents to enhance the AI agent's knowledge. The service is committed to providing a high-quality experience by quickly implementing agent revisions and answering customer questions.
Second Nature
Second Nature is an AI-powered sales training software that offers AI role-play simulations to help sales teams enhance their skills, boost sales, and increase productivity. The platform provides personalized AI training avatars for practicing various sales conversations, such as discovery calls, objection handling, and cold calling. Second Nature is used by leading companies to improve sales performance, accelerate proficiency attainment, and elevate customer satisfaction ratings.
Synthflow
Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.
Agent4
Agent4 is an AI-driven virtual agent platform that allows users to create custom voice experiences for callers to their business or mobile phone. The platform enables users to build intelligent agents that can answer calls, place calls, book meetings, listen to voicemails, and provide summaries. Agent4 offers real-time call monitoring, sentiment analysis for voicemails, and filtering out robocallers. Users can customize their agents with their own content and access their systems, making it a versatile tool for various call handling tasks.
Dasha
Dasha is a conversational AI-as-a-service platform that allows developers to embed realistic voice and text conversational capabilities into their apps or products. With a single integration, developers can create smart conversational apps for web, desktop, mobile, IoT, and call centers. Dasha's declarative programming language, DashaScript, makes it easy to design complex real-world conversations that pass a limited Turing test. Developers can use Dasha to automate call center conversations, recreate the Google Duplex demo, or create no-code GUIs for their users. Dasha's platform is flexible and can be integrated with any platform or programming language. It also offers a free tier for builders and testers.
Caffeinated CX
Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.
Salient
Salient is an AI-powered platform that helps automotive lenders automate customer interactions and improve the customer experience. It offers a range of features including automated welcome and verification calls, inbound call automation, early delinquency calls, and payment processing. Salient is SOC 2 compliant and PCI L1 certified, ensuring the security and privacy of customer data.
ConvoLinx
ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.
Air
Air is the world's first AI that can have full on 10-40 minute long phone calls that sound like a REAL human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full time agent without having to be trained, managed or motivated. It just works 24/7/365.
Smith.ai
Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.
mySQM™ QA
SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.
Loman
Loman is a 24/7 AI phone agent and receptionist designed specifically for restaurants. It revolutionizes the way restaurants manage calls by answering calls, taking orders, booking reservations, upselling customers, and more. Loman ensures every customer call is answered instantly, eliminates wait times, and provides seamless, personalized service. The AI technology behind Loman allows for top-tier customer service, reduced operational costs, and increased efficiency, ultimately enhancing the restaurant's reputation and bottom line.
JustCall
JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.
Had-a Call
Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.
Ace Peak
Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.
AIReception
AIReception is a conversational AI voice assistant platform that allows businesses to build virtual receptionists capable of answering customer questions 24/7. The AI voice assistants are designed to replicate human speech patterns and interactions, providing a natural and immersive experience. The platform offers features such as hyper-realistic voices, human-like interaction, perfect memory, customizable responses, and call transferring. AIReception aims to enhance customer service, reduce overhead costs, and provide detailed analytics for customer interactions.
Tomato.ai
Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.
interface.ai
interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.
OpenCall.ai
OpenCall.ai is an AI call center application that offers businesses a customized AI solution to handle calls, appointments, and customer inquiries. It streamlines operations, improves customer satisfaction, and increases revenue by eliminating wait times and providing a personalized experience. The AI is tailored to fit different industries like medical, beauty, real estate, and more, ensuring seamless integration with existing processes. OpenCall.ai is easy to deploy, powerful in customization, private in data handling, and reliable in solving common communication challenges.