Smith.ai

Smith.ai

Customer engagement powered by AI

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Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

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Features

Advantages

  • Improved customer satisfaction
  • Increased sales conversions
  • Reduced operating costs
  • Improved efficiency
  • Access to a team of experienced customer service professionals

Disadvantages

  • Can be expensive
  • May not be suitable for all businesses
  • Relies on technology, which can sometimes fail

Frequently Asked Questions

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