Salient

Salient

Salient: Redefining how automotive lenders interface with their customers

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Salient is an AI-powered platform that helps automotive lenders automate customer interactions and improve the customer experience. It offers a range of features including automated welcome and verification calls, inbound call automation, early delinquency calls, and payment processing. Salient is SOC 2 compliant and PCI L1 certified, ensuring the security and privacy of customer data.

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Features

Advantages

  • Reduces fraud and improves customer verification
  • Improves customer satisfaction by automating routine tasks
  • Provides early intervention for delinquent customers
  • Eliminates the pain of payment processing
  • Enhances security and compliance

Disadvantages

  • May require integration with existing systems
  • May not be suitable for all types of automotive lenders
  • Pricing may be a concern for some businesses

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