Re:amaze

Re:amaze

Better Conversations. Happier Customers.

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Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It offers a range of features to help businesses provide better customer service and engagement, including a shared inbox, live chat, chatbots, push campaigns, AI-powered response and creation tools, a customizable FAQ center, a status page, and real-time customer activity monitoring. Re:amaze is designed to help businesses consolidate all their customer support channels and respond faster than ever before. It also offers a range of integrations with other business tools and applications.

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Features

Advantages

  • Consolidate all your customer support channels and respond faster than ever before
  • Provide better customer service and engagement
  • Automate common tasks using machine learning and create macros with natural language
  • Easily manage your customer conversations from multiple storefronts or websites
  • Attract and convert more customers using modern chat features
  • Know your customers and empower your team with real-time customer data
  • Educate customers with built-in Help Centers and FAQs
  • All the bells and whistles to impress customers

Disadvantages

  • Can be expensive for small businesses
  • May require some technical expertise to set up and use
  • Some users have reported occasional glitches and bugs

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