Glassix

Glassix

One inbox, countless smiles

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Glassix is an AI-powered customer communication and messaging platform that helps businesses manage all their customer conversations from a single inbox. It offers a range of features, including a conversation routing engine, cross-channel continuity, customer conversation history, and rich media & large files sharing. Glassix also offers a visual chatbot builder that allows businesses to create automated flows coupled with Conversational AI, and deploy them to all channels with just one click. With Glassix, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.

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Features

Advantages

  • Improved customer satisfaction
  • Reduced operational costs
  • Increased efficiency
  • Personalized and automated interactions
  • Cross-channel continuity
  • Real-time agent takeover

Disadvantages

  • May require some technical expertise to set up and use
  • May not be suitable for all businesses
  • Pricing may be a concern for some businesses

Frequently Asked Questions

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