Best AI tools for< Customer Care Director >
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20 - AI tool Sites
Zowie
Zowie is an AI application that offers a comprehensive customer service solution by automating customer conversations, personalizing experiences, and enhancing customer satisfaction. It helps businesses handle inquiries, automate processes, and create exceptional customer experiences across various channels and languages. Zowie is engineered to increase revenue, reduce costs, build customer loyalty, and scale seamlessly, making it a valuable tool for brands looking to transform their customer service in the AI era.
Gladly
Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.
TalkForce AI
TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.
superReply
superReply is an AI-powered email response generator extension for Gmail and Outlook. It provides instant, personalized, and professional email responses, saving users time and improving productivity. superReply's AI technology analyzes the context of incoming emails and suggests tailored responses that match the tone and style of the conversation. The extension is free to use, with a paid plan available for unlimited responses.
Sprinklr
Sprinklr is a unified customer experience management platform that uses AI to help businesses deliver better customer experiences across all channels. It offers a range of features, including social media management, customer service, marketing automation, and analytics. Sprinklr is used by some of the world's largest brands, including Nike, McDonald's, and Microsoft.
Chaterimo
Chaterimo is a customer service chatbot powered by AI (ChatGPT & Anthropic). It offers businesses a transformative customer service experience with intelligent, efficient, and personalized customer interactions. Chaterimo's AI-powered chatbot helps companies revolutionize the way they communicate with their clients, significantly reduce customer service costs, and save time.
Netomi
Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.
Sprinklr
Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.
Jochem
Jochem is an AI tool designed to provide accurate answers quickly and enhance knowledge on-the-go. It helps users get instant answers to their questions, connects them with experts within the company, and continuously learns to improve performance. Jochem eliminates the need to search through files and articles by offering a smart matching system based on expertise. It also allows users to easily add and update the knowledge base, ensuring full control and transparency.
Emplifi
Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.
Cresta AI
Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.
The Future of Recruitment
The Future of Recruitment is an AI-powered platform that revolutionizes the job search process by allowing users to upload their resume, customize their dream job criteria, and receive feedback from an AI algorithm. The platform combines technology with satire to provide a unique and entertaining experience for job seekers. It ensures privacy by promptly discarding resumes after processing and focuses on improving recruitment practices through data analysis.
Interactions IVA
Interactions IVA is a conversational AI solutions platform for customer experience (CX). It offers a range of features to help businesses improve their customer interactions, including intelligent virtual assistants, PCI compliance, social customer care, and more. Interactions IVA is used by businesses in a variety of industries, including communications, finance and banking, healthcare, insurance, restaurants, retail and technology, travel and hospitality, and utilities.
CUJO AI
CUJO AI is a global leader in cutting-edge cybersecurity and network intelligence solutions for network operators. The platform offers a range of services including Operator Intelligence, Digital Life Protection, and AI Platform. CUJO AI empowers network operators to enhance digital life protection for their customers both at home and on the go. By leveraging AI-powered cybersecurity, CUJO AI enables operators to improve customer value proposition, monetize networks, and reduce operating complexity and costs.
Newired
Newired is an AI-powered digital adoption solution that helps organizations enhance user interactions, secure data, and maintain transparency. It offers interactive step-by-step guidance within any application, cross-application journeys, and flexible deployment options. With Newired, users can significantly reduce learning curves, speed up trainings, and boost productivity. The platform caters to various sectors and applications, supporting digital transformation, global roll-outs, user engagement, customer care, onboarding services, support, and training. Newired's AI technology ensures smarter, fairer, and more reliable digital solutions.
Borderless AI
Borderless AI is a global HR platform powered by AI, offering Employer of Record (EOR) services, contractor management, payroll solutions, and a mobile app for seamless payments. The platform simplifies global team management by providing AI-driven assistance for tasks like onboarding, payroll adjustments, benefits information, and more. With a focus on customer care and financial flexibility, Borderless aims to streamline HR processes and empower businesses to grow their global workforce efficiently and compliantly.
Fini
Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.
Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
Lazy Cards
Lazy Cards is an AI tool that provides personalized greeting cards written by an AI assistant named Skylar. Users can send physical cards worldwide for a low price or opt for free eCards. The application aims to help lazy individuals who want to be thoughtful but lack the time or effort to create personalized cards. Lazy Cards offers a convenient and affordable solution for sending greetings on various occasions.
Emplifi
Emplifi is a customer engagement and social media marketing platform that helps businesses manage their social media presence, engage with customers, and track their results. It offers a variety of features, including social media scheduling, content creation, influencer marketing, and customer relationship management.
20 - Open Source Tools
venom
Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.
mahilo
Mahilo is a flexible framework for creating multi-agent systems that can interact with humans while sharing context internally. It allows developers to set up complex agent networks for various applications, from customer service to emergency response simulations. Agents can communicate with each other and with humans, making the system efficient by handling context from multiple agents and helping humans stay focused on specific problems. The system supports Realtime API for voice interactions, WebSocket-based communication, flexible communication patterns, session management, and easy agent definition.
chat-with-your-data-solution-accelerator
Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.
aimeos-symfony
Aimeos Symfony bundle is a professional, full-featured, and ultra-fast e-commerce package for Symfony. It can be easily installed and customized within an existing Symfony application. The bundle provides comprehensive features for setting up an e-commerce platform, including authentication, routing configuration, database setup, and administration interface setup. It offers flexibility for adapting, extending, overwriting, and customizing various aspects to meet specific business needs. The bundle is designed to streamline the development process and provide a robust foundation for building e-commerce applications with Symfony.
generative-ai-sagemaker-cdk-demo
This repository showcases how to deploy generative AI models from Amazon SageMaker JumpStart using the AWS CDK. Generative AI is a type of AI that can create new content and ideas, such as conversations, stories, images, videos, and music. The repository provides a detailed guide on deploying image and text generative AI models, utilizing pre-trained models from SageMaker JumpStart. The web application is built on Streamlit and hosted on Amazon ECS with Fargate. It interacts with the SageMaker model endpoints through Lambda functions and Amazon API Gateway. The repository also includes instructions on setting up the AWS CDK application, deploying the stacks, using the models, and viewing the deployed resources on the AWS Management Console.
testzeus-hercules
Hercules is the world’s first open-source testing agent designed to handle the toughest testing tasks for modern web applications. It turns simple Gherkin steps into fully automated end-to-end tests, making testing simple, reliable, and efficient. Hercules adapts to various platforms like Salesforce and is suitable for CI/CD pipelines. It aims to democratize and disrupt test automation, making top-tier testing accessible to everyone. The tool is transparent, reliable, and community-driven, empowering teams to deliver better software. Hercules offers multiple ways to get started, including using PyPI package, Docker, or building and running from source code. It supports various AI models, provides detailed installation and usage instructions, and integrates with Nuclei for security testing and WCAG for accessibility testing. The tool is production-ready, open core, and open source, with plans for enhanced LLM support, advanced tooling, improved DOM distillation, community contributions, extensive documentation, and a bounty program.
keras-llm-robot
The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.
swarms
Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.
ciso-assistant-community
CISO Assistant is a tool that helps organizations manage their cybersecurity posture and compliance. It provides a centralized platform for managing security controls, threats, and risks. CISO Assistant also includes a library of pre-built frameworks and tools to help organizations quickly and easily implement best practices.
MegaDetector
MegaDetector is an AI model that identifies animals, people, and vehicles in camera trap images (which also makes it useful for eliminating blank images). This model is trained on several million images from a variety of ecosystems. MegaDetector is just one of many tools that aims to make conservation biologists more efficient with AI. If you want to learn about other ways to use AI to accelerate camera trap workflows, check out our of the field, affectionately titled "Everything I know about machine learning and camera traps".
chatgpt-universe
ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher
awesome-ai-tools
Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.
yuna-ai
Yuna AI is a unique AI companion designed to form a genuine connection with users. It runs exclusively on the local machine, ensuring privacy and security. The project offers features like text generation, language translation, creative content writing, roleplaying, and informal question answering. The repository provides comprehensive setup and usage guides for Yuna AI, along with additional resources and tools to enhance the user experience.
azure-search-openai-javascript
This sample demonstrates a few approaches for creating ChatGPT-like experiences over your own data using the Retrieval Augmented Generation pattern. It uses Azure OpenAI Service to access the ChatGPT model (gpt-35-turbo), and Azure AI Search for data indexing and retrieval.
yomo
YoMo is an open-source LLM Function Calling Framework for building Geo-distributed AI applications. It is built atop QUIC Transport Protocol and Stateful Serverless architecture, making AI applications low-latency, reliable, secure, and easy. The framework focuses on providing low-latency, secure, stateful serverless functions that can be distributed geographically to bring AI inference closer to end users. It offers features such as low-latency communication, security with TLS v1.3, stateful serverless functions for faster GPU processing, geo-distributed architecture, and a faster-than-real-time codec called Y3. YoMo enables developers to create and deploy stateful serverless functions for AI inference in a distributed manner, ensuring quick responses to user queries from various locations worldwide.
20 - OpenAI Gpts
Santa's Mailroom
I'm Santa and Mrs. Claus, answering kids' Christmas letters with joy and care.
Doctor Chat
Doctor Chat provides tech advice, specialist referrals, and confidential care with 'NurseBot' for secure, comprehensive support.
Outdoor Power Equipment Service Bot
Parts Lookup, Troubleshooting & Advice for Honda Outdoor Power Equipment << Release 0.01 ALPHA >>
Kompass für Kundenorientierte Kommunikation
Nahbarer Freund in Sachen Tiergesundheit, nutzt lockerere & selbstbewusste Tonalität.
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
Customer Journey Composer
Un aiuto nella costruzione della Customer Journey del tuo cliente
Customer Feedback Management Advisor
Facilitates customer satisfaction through effective feedback management.
Customer Service Process Improvement Advisor
Optimizes business operations through process enhancements.
Customer Journey Mapping Advisor
Analyzes and enhances customer's journey across all touchpoints.
Customer Acquisition Cost (CAC) Calculator
Professional analyst for CAC insights and summaries
Customer.io Liquid Helper
Specializes in Customer.io Liquid code, always outputs code (not affiliated with customer.io)