Best AI tools for< Customer Success Associate >
Infographic
20 - AI tool Sites
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Gladly
Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.
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Demandbase
Demandbase is an AI-driven Go-to-Market Platform that offers Account-Based Marketing solutions for B2B businesses. It leverages AI to help companies find and engage with accounts and buying groups most likely to make a purchase. The platform provides Sales Intelligence, Buying Intent insights, Predictive Analytics, Advertising Personalization, and Orchestration capabilities to optimize sales and marketing strategies.
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Visla
Visla is an AI video creation and editing tool designed for business solutions across various functions such as marketing, sales, training, customer success, product development, HR, and more. It offers features like AI video generator, video editing tools, screen recording, collaboration options, and private stock AI tagging & scene matching. Users can create professional videos using AI-powered tools without the need for expertise, making video creation efficient and accessible.
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Bounti Labs
Bounti Labs is an AI-powered platform that blends AI efficiency with human intuition to enhance outreach and prospecting activities. It enables faster, better, and more authentic prospecting by providing AI-generated research, use cases, pitches, and sample messaging to supercharge outreach without the delay of onboarding. Bounti Labs empowers sales, marketing, and customer success teams worldwide to scale quickly and efficiently with its autonomous AI teammate.
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Aivo Conversational AI
Aivo Conversational AI is an AI-powered suite designed for customer service and sales automation. It offers various tools like AgentBot, Live Studio, Voice, Appointment Scheduling, and more to enhance customer experiences. The platform leverages artificial intelligence to provide instant solutions, boost business growth, and create hyper-realistic avatars for engaging interactions. Aivo Suite integrates with digital channels like WhatsApp, Instagram, Twitter, and Telegram, catering to industries such as fintech, retail, telecom, and more. With features like Generative AI and conversational banking, Aivo aims to revolutionize customer engagement and provide personalized attention 24/7.
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Superseek
Superseek is a custom ChatGPT AI tool designed to help businesses enhance customer service by creating custom AI assistants that can resolve customer queries instantly. It offers multilingual answers in over 95 languages, powered by the user's content to ensure accuracy. Superseek allows users to customize their AI agents without any coding knowledge, capture leads with timely forms, and seamlessly handoff complex queries to human teams. It provides different pricing plans with varying features and advantages to suit different business needs.
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DOO
DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.
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ItsBot
ItsBot is an AI chatbot solution designed to enhance customer engagement. It provides businesses with a platform to create and deploy chatbots that can interact with customers in a personalized and efficient manner. ItsBot leverages artificial intelligence to understand customer queries, provide relevant information, and offer assistance round the clock. With ItsBot, businesses can streamline their customer support processes, improve response times, and enhance overall customer satisfaction.
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Craftman
Craftman is an AI chatbot builder that allows users to create custom ChatGPT chatbots for sales and support. The platform enables users to train ChatGPT with their own data and easily add the AI bots chat widget to their website for faster and more efficient customer support. Craftman offers features such as instant responses to visitor questions, effortless feedback collection, direct feature request channel, and personalized user engagement. The application provides advantages like 24/7 availability, instant responses, cost-efficiency, personalization, and enhanced user engagement. However, some disadvantages include the need for internet connectivity, potential language limitations, and initial setup time. Craftman is designed to streamline customer interactions, boost sales, and improve user satisfaction through AI-driven chatbot technology.
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Atomico
Atomico is an AI-first CRM platform that facilitates communication between businesses and their customers across various channels. The platform aims to simplify interactions with businesses by providing a seamless and contextual communication experience. Atomico focuses on empowering workers and enhancing productivity through digital transformation, leveraging technology to drive innovation in various industries.
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Moveo.AI
Moveo.AI is an AI-powered platform that transforms customer experience by offering GenAI agents to turn one-way notifications into conversations. It delivers hyper-personalized experiences at scale, drives revenue growth, and enhances product adoption. The platform provides accurate and human-like AI agents for private and secure interactions, helping users with various tasks like credit card statements and FAQs. Moveo.AI is trusted by millions of users at leading enterprises daily, offering proactive engagement, product adoption, customer retention, and exceptional customer care.
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SmarticleAI
SmarticleAI is an AI-powered chatbot application that aims to revolutionize conversations by enhancing customer engagement, boosting productivity, and driving growth. The application offers industry-leading conversational capabilities, seamless integration with existing systems, enhanced user experience, and dedicated 24/7 support. Despite the premium pricing, SmarticleAI promises a unique and exclusive experience for its users, positioning itself as a high-cost solution to everyday communication challenges.
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ScaleGrowth
ScaleGrowth is an AI-powered platform designed to help businesses scale and grow efficiently. It offers a range of tools and features to streamline various aspects of business operations, from marketing to customer service. By leveraging artificial intelligence technology, ScaleGrowth aims to provide data-driven insights and automation to optimize business performance and drive growth.
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Front
Front is an AI-powered platform designed to enhance customer service and operational efficiency. It offers a comprehensive suite of tools for managing shared inboxes, live chat support, team collaboration, AI chatbots, knowledge base management, workflow automation, integrations, and analytics. Front caters to various industries such as technology, financial services, logistics, manufacturing, professional services, and travel, providing solutions for customer service, operations, inbound sales, account management, and success. The platform aims to deliver exceptional customer experiences at scale by leveraging real-time collaboration, automation, and AI capabilities.
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Majorgen
Majorgen is an AI-powered resume and cover letter generator designed to help job seekers outsmart automated job rejection emails. The tool creates ATS-compliant and highly personalized resumes and cover letters based on the user's current resume and experience. It is ideal for individuals applying to multiple jobs in bulk, enabling them to present their best selves effortlessly and professionally. With Majorgen, users can craft job-ready resumes and cover letters in seconds, transforming their job search experience and increasing their chances of success.
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Hints
Hints is a sales AI assistant that helps sales reps to get more hours in a day while keeping CRM data accurate automatically. It works with Salesforce, Hubspot, and Pipedrive. With Hints, sales reps can log and retrieve CRM data on any device with chat and voice, get guidance on their next steps, and reminders of what's missing. Hints can also help sales reps to create complex CRM updates in seconds, find duplicates, suggest actions, automatically create associations, and look up sales data through chat and voice commands. Hints can assist sales reps in building the perfect sales process for their team and provides fast onboarding for new sales reps.
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memoQ
memoQ is a Translation and Localization Management Solution that offers computer-assisted translation environment for translators powered by AI. It provides services for businesses, associations, academic programs, and customers to streamline translation processes. The ecosystem includes extensions, customer portal, integrations, and compatibility with other tools. memoQ caters to enterprises, language service providers, and professional translators, with solutions for diverse industries like life sciences, game localization, audiovisual translation, and financial translations.
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ChurnZero
ChurnZero is a digital-first customer success software that leverages AI technology to help businesses enhance customer engagement, drive product adoption, ensure customer retention, and provide valuable customer insights. The platform offers a range of features such as digital engagement, customer insights, automation, and data visualization to empower customer success teams in achieving their goals. ChurnZero stands out as the most-loved customer success software, offering innovative solutions to address the evolving needs of businesses in the digital era.
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Cast.app
Cast.app is an AI-driven platform that automates customer success management, enabling businesses to grow and preserve revenue by leveraging AI agents. The application offers a range of features such as automating customer onboarding, driving usage and adoption, minimizing revenue churn, influencing renewals and revenue expansion, and scaling without increasing team size. Cast.app provides personalized recommendations, insights, and customer communications, enhancing customer engagement and satisfaction. The platform is designed to streamline customer interactions, improve retention rates, and drive revenue growth through AI-powered automation and personalized customer experiences.
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Klynk
Klynk is an AI-powered Customer Success Management (CSM) tool that aims to revolutionize the way businesses interact with their customers. It combines smart AI technology with human touch to provide personalized and efficient customer success strategies. Klynk offers a global team of experts dedicated to elevating CSM to new heights, ensuring customer satisfaction and business growth.
20 - Open Source Tools
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advisingapp
**Advising App™** is a software solution created by Canyon GBS™ that includes a robust personal assistant designed to support student service professionals in their day-to-day roles. The assistant can help with research tasks, draft communication, language translation, content creation, student profile analysis, project planning, ideation, and much more. The software also includes a student service CRM designed to support the management of prospective and enrolled students. Key features of the CRM include record management, email and SMS, service management, caseload management, task management, interaction tracking, files and documents, and much more.
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2025-AI-College-Jobs
2025-AI-College-Jobs is a repository containing a comprehensive list of AI/ML & Data Science jobs suitable for college students seeking internships or new graduate positions. The repository is regularly updated with positions posted within the last 120 days, featuring opportunities from various companies in the USA and internationally. The list includes positions in areas such as research scientist internships, quantitative research analyst roles, and other data science-related positions. The repository aims to provide a valuable resource for students looking to kickstart their careers in the field of artificial intelligence and machine learning.
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Conversational-Azure-OpenAI-Accelerator
The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.
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Tools4AI
Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.
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text-to-sql-bedrock-workshop
This repository focuses on utilizing generative AI to bridge the gap between natural language questions and SQL queries, aiming to improve data consumption in enterprise data warehouses. It addresses challenges in SQL query generation, such as foreign key relationships and table joins, and highlights the importance of accuracy metrics like Execution Accuracy (EX) and Exact Set Match Accuracy (EM). The workshop content covers advanced prompt engineering, Retrieval Augmented Generation (RAG), fine-tuning models, and security measures against prompt and SQL injections.
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MATLAB-Simulink-Challenge-Project-Hub
MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.
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OpenAI
OpenAI is a Swift community-maintained implementation over OpenAI public API. It is a non-profit artificial intelligence research organization founded in San Francisco, California in 2015. OpenAI's mission is to ensure safe and responsible use of AI for civic good, economic growth, and other public benefits. The repository provides functionalities for text completions, chats, image generation, audio processing, edits, embeddings, models, moderations, utilities, and Combine extensions.
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swarms
Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.
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julep
Julep is an advanced platform for creating stateful and functional AI apps powered by large language models. It offers features like statefulness by design, automatic function calling, production-ready deployment, cron-like asynchronous functions, 90+ built-in tools, and the ability to switch between different LLMs easily. Users can build AI applications without the need to write code for embedding, saving, and retrieving conversation history, and can connect to third-party applications using Composio. Julep simplifies the process of getting started with AI apps, whether they are conversational, functional, or agentic.
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PromptChains
ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.
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blinkid-ios
BlinkID iOS is a mobile SDK that enables developers to easily integrate ID scanning and data extraction capabilities into their iOS applications. The SDK supports scanning and processing various types of identity documents, such as passports, driver's licenses, and ID cards. It provides accurate and fast data extraction, including personal information and document details. With BlinkID iOS, developers can enhance their apps with secure and reliable ID verification functionality, improving user experience and streamlining identity verification processes.
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neptune-client
Neptune is a scalable experiment tracker for teams training foundation models. Log millions of runs, effortlessly monitor and visualize model training, and deploy on your infrastructure. Track 100% of metadata to accelerate AI breakthroughs. Log and display any framework and metadata type from any ML pipeline. Organize experiments with nested structures and custom dashboards. Compare results, visualize training, and optimize models quicker. Version models, review stages, and access production-ready models. Share results, manage users, and projects. Integrate with 25+ frameworks. Trusted by great companies to improve workflow.
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parlant
Parlant is a structured approach to building and guiding customer-facing AI agents. It allows developers to create and manage robust AI agents, providing specific feedback on agent behavior and helping understand user intentions better. With features like guidelines, glossary, coherence checks, dynamic context, and guided tool use, Parlant offers control over agent responses and behavior. Developer-friendly aspects include instant changes, Git integration, clean architecture, and type safety. It enables confident deployment with scalability, effective debugging, and validation before deployment. Parlant works with major LLM providers and offers client SDKs for Python and TypeScript. The tool facilitates natural customer interactions through asynchronous communication and provides a chat UI for testing new behaviors before deployment.
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openkf
OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.
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bytedesk
Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.
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crosspublic
Support Channels into a Public FAQ with AI. Extract customer conversations into an FAQ accessible via public URL. Connects to Discord, converts conversations into FAQ using ChatGPT. Monorepo with NX containing backend, Discord bot, panel, tenants website, marketing website, and documentation. Self-funded project seeking community support.
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Riona-AI-Agent
Riona-AI-Agent is a versatile AI chatbot designed to assist users in various tasks. It utilizes natural language processing and machine learning algorithms to understand user queries and provide accurate responses. The chatbot can be integrated into websites, applications, and messaging platforms to enhance user experience and streamline communication. With its customizable features and easy deployment, Riona-AI-Agent is suitable for businesses, developers, and individuals looking to automate customer support, provide information, and engage with users in a conversational manner.
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flyte
Flyte is an open-source orchestrator that facilitates building production-grade data and ML pipelines. It is built for scalability and reproducibility, leveraging Kubernetes as its underlying platform. With Flyte, user teams can construct pipelines using the Python SDK, and seamlessly deploy them on both cloud and on-premises environments, enabling distributed processing and efficient resource utilization.
20 - OpenAI Gpts
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Astute Sales Guide
I'm a Sales Representative helper, providing insights on skills and strategies for effective sales and customer engagement.
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Interview Pro
By combining the expertise of top career coaches with advanced AI, our GPT helps you excel in interviews across various job functions and levels. We've also compiled the most practical tips for you | We value your experience, please contact [email protected] if you need support ❤️!
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Customer Retention Consultant
Analyzes customer churn and provides strategies to improve loyalty and retention.
ReliablyME Success Acceleration Coach
Guiding SMART commitments and offering ReliablyME or Calendly options.
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Outcomes Assistant
Efficient in identifying key customer outcomes, related KPIs, and thoughts-provoking, outcomes-deciphering questions.
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First Call Preparation
Tell me your company and customer and I'll prepare your first call with them!
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Buyer Persona Generator - Upmetrics
Use me to create in-depth Buyer Personas, enhancing your marketing precision and customer engagement strategies.
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Promessa GPT
Especialista em promessas de vendas e análise de clientes ideais, personaliza estratégias de marketing.
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Account Management Advisor
Drives client retention, renewals, upsells and client satisfaction.