Glia

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

Alltius is an AI platform that offers conversational AI agents for sales and support solutions in industries such as insurance, financial services, banking, SaaS, and industrial sectors. It provides personalized storytelling, instant help, and support for users, sales reps, and field staff. Alltius aims to redefine customer experiences by providing accurate responses, in-depth answers, and ensuring data privacy and security. The platform is designed to enhance customer interactions, increase sales conversions, and resolve customer queries efficiently.

Dialpad is an AI-powered customer communications platform that offers various solutions such as cloud-based support, sales outreach, and contact center services. It leverages artificial intelligence to enhance productivity, expedite onboarding, simplify coaching, and deliver exceptional customer experiences. Dialpad caters to industries like retail, insurance, technology, healthcare, and more, empowering teams to grow top-tier support and sales teams. With over 70 integrations, Dialpad aims to provide a seamless and efficient communication experience for businesses of all sizes.

Broadly is an AI-powered software designed to enhance customer experience and online reputation for local businesses. It acts as a virtual employee, helping businesses attract, convert, and engage more customers by streamlining operations, securing new business, delivering 5-star customer experiences, and staying ahead of the competition. Broadly supports over 6,000 local businesses across various industries such as automotive services, home services, and pet services.

Meera is a conversational text messaging platform designed for sales and marketing professionals to automate tedious tasks, engage leads effectively, and increase sales conversions. By leveraging AI technology, Meera helps businesses in various industries such as higher education, insurance, contact centers, financial services, and home services to streamline processes, nurture leads, and improve customer interactions. The platform offers features like lead qualification and nurturing, event management, live call transfers, appointment scheduling, and operations automation. Meera stands out by providing expert guidance, seamless integration with existing tech stacks, and a user-friendly interface. The application empowers users to send human-like text messages, schedule meetings, and boost connect rates, ultimately enhancing customer engagement and driving revenue growth.

ChurnZero is a customer success software platform that leverages AI technology to help businesses improve customer onboarding, adoption, retention, and revenue growth. It offers a range of features such as customer health scoring, customer journeys, plays and automation, in-app communications, renewal forecasting, surveys, and reporting. ChurnZero provides a holistic view of the customer lifecycle, enabling customer success teams to make data-driven decisions and drive revenue with confidence.

Front is an AI-powered platform designed to enhance customer service and operational efficiency. It offers a comprehensive suite of tools for managing shared inboxes, live chat support, team collaboration, AI chatbots, knowledge base management, workflow automation, integrations, and analytics. Front caters to various industries such as technology, financial services, logistics, manufacturing, professional services, and travel, providing solutions for customer service, operations, inbound sales, account management, and success. The platform aims to deliver exceptional customer experiences at scale by leveraging real-time collaboration, automation, and AI capabilities.

Waakif is an AI-powered online ordering, loyalty programs, and marketing platform designed to streamline operations, boost customer retention, and provide actionable insights for businesses. It offers features such as order management, customer feedback, AI insights, loyalty programs, online storefront, WhatsApp marketing, and more. With advanced data analytics and integrated solutions, Waakif aims to supercharge businesses and drive growth through smart campaigns and engagement strategies.

Miwend is an AI-based digital agent application that revolutionizes online sales and customer service. It allows users to create a high-performing sales agent tailored to their needs by training it with their own data. The application offers advanced analytics and statistics, personalized responses, brand identity adaptation, and complete management of the customer journey. Miwend helps businesses increase sales, reduce costs, and enhance customer experience through proactive interactions, personalized recommendations, and automated customer service.

QuickReply.ai is a WhatsApp marketing solution designed for eCommerce Shopify stores. It offers a range of features such as broadcast marketing, personalized bulk messaging, AI chatbot, drip campaigns, and more to streamline marketing, customer relationship management, and automation of customer interactions. The platform helps businesses leverage WhatsApp for retargeting, abandoned cart recovery, customer service, order alerts, and repeat purchases. QuickReply.ai aims to empower online merchants by providing tools to enhance customer engagement, increase conversions, and boost revenue.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

GPT Builders is a platform offering customizable GPT models to create personalized AI tools for various tasks. The directory includes mini ChatGPTs trained for specific functions like customer service and market research. With multi-model agents, privacy controls, seamless integration, flexibility, memory, personalized communication, increased efficiency, and API access, businesses can enhance operations and decision-making. The application empowers users to navigate market trends, identify leads, and catalyze conversions, leading to improved efficiency, customer satisfaction, and growth.

The website is the leading enterprise chatbot platform that offers customer service automation on messaging, email, and phone. It provides AI assistant and chat platform for multichannel marketing automation. The platform aims to turn customer service from a cost center into a growth engine by offering self-service options. It caters to various industries such as retail, education, travel, and insurance. The platform is powered by Web Spiders Inc. and offers solutions for businesses in the US, UK, Singapore, and India.

Rannkly is a comprehensive AI-powered platform offering review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It helps businesses collect, monitor, analyze, and respond to customer reviews, enhance brand presence on social media, streamline marketing campaigns, improve customer communication, and gather valuable data through forms. Rannkly integrates with over 100 platforms, simplifying the process of acquiring reviews, engaging with customers, and boosting revenue. The platform prioritizes data protection and offers various tools to enhance customer experience and streamline business operations.

BotPenguin is an AI chatbot maker that offers solutions for businesses to enhance customer engagement and automate processes. With a focus on marketing automation, customer support, lead generation, and appointment bookings, BotPenguin provides a user-friendly platform with key features such as live chat, unified inbox, analytics tools, and mobile app integration. The application caters to various industries including healthcare, education, e-commerce, real estate, consultants, SaaS, tours & travels, insurance, and more. BotPenguin supports multiple platforms like Instagram, WhatsApp, Telegram, Facebook, websites, WordPress, Microsoft Teams, Shopify, WooCommerce, and Squarespace, offering custom development options and partner programs for businesses to scale their operations.

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

Threads Analytics is an AI tool designed to provide social media insights powered by GPT-4 technology. It helps users shift from intuition-based decisions to data-driven strategies by analyzing conversations about their brand and identifying key areas for improvement in their social media strategy. The tool offers insightful recommendations on reaching new potential customers, measuring unique social voice, and understanding target audience demographics and behaviors.

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Optimove is a Customer-Led Marketing Platform that leverages a real-time Customer Data Platform (CDP) to orchestrate personalized multichannel campaigns optimized by AI. It enables businesses to deliver personalized experiences in real-time across various channels such as web, app, and marketing channels. With a focus on customer-led marketing, Optimove helps brands improve customer KPIs through data-driven campaigns and top-tier personalization. The platform offers a range of resources, including industry benchmarks, marketing guides, success stories, and best practices, to help users achieve marketing mastery.

Emotion Logic Ltd is an AI application that specializes in genuine emotion detection from voice data. The technology elevates applications across diverse sectors, including fraud investigations, healthcare, education, and customer service. Emotion Logic's focus is on providing valuable insights of users' genuine emotions through voice analysis, ensuring more nuanced and accurate insights of users' sentiments.

Krisp is the world's #1 Noise Cancelling App and AI Meeting Assistant that offers AI Noise Cancellation to remove background noises, voices, and echoes from online meetings. It provides features like Meeting Transcription, AI Meeting Notes and Summary generation, Meeting Recording, AI Accent Localization, and more. Krisp caters to individuals, teams, call centers, and developers, enhancing communication clarity and productivity. With a focus on various industries and use cases, Krisp ensures clear calls, efficient collaboration, and seamless integration with popular communication apps.

ZenCall.ai is an AI-powered virtual assistant tool designed to simplify call management for businesses. It offers features such as instant AI agent setup, call handling, outbound call management, and CRM integration. ZenCall ensures efficient call routing, instant call notifications, and secure data handling. With support for multiple languages and API integration, ZenCall enhances customer communication and optimizes call management processes.

Vee is an intelligent conversational AI tool that serves as a virtual consultant for businesses, effectively handling outbound calls, client support processes, and more. By combining groundbreaking artificial intelligence technology with real-world conversational experience, Vee ensures business efficacy and seamless customer interactions. With a rich history of successful implementations across various industries, Vee is a trusted partner for companies looking to streamline their operations and enhance customer satisfaction.

VOYP is a voice-powered AI application that serves as a personal call assistant, allowing users to make appointments, reservations, and international calls effortlessly. It offers features like international calls, multiple languages, call recording, and calendar integration. VOYP is beneficial for individuals with speech impairments or social anxiety, providing independence and convenience. The application is accessible through the web, Android, iPhone, and ChatGPT platforms, powered by Artificial Intelligence.

echowin is an AI-powered virtual receptionist and phone answering service that helps businesses manage incoming calls and customer inquiries efficiently. It uses advanced AI logic and reasoning to provide uninterrupted service in over 30 languages. The platform offers features such as smart call routing, call actions, real-time transcriptions, and multi-platform accessibility. echowin's AI receptionist works 24/7 to ensure businesses capture and convert every lead, offering a competitive advantage with crystal-clear calls and intelligent conversation handling. The application is designed to handle complex inquiries, customize voice and personality, and ensure secure handling of sensitive information for various businesses.

PolyAI is a website that offers a conversational platform powered by lifelike, adaptable, engaging, and dynamic voice AI technology. It aims to enhance customer experience by resolving over 50% of calls and consistently delivering the best brand experience. The platform transforms call centers into revenue generators by handling calls in multiple languages, increasing customer satisfaction, and generating revenue through longer calls. PolyAI helps businesses improve operational efficiency, customer loyalty, and agent satisfaction through actionable insights and modernizing the customer experience stack.

Simple Phones is an AI-powered virtual phone system that allows businesses to never miss a call from customers. The application uses AI agents to answer inbound and outbound calls, log call details, offer affordable pricing plans, provide customization options, and support multiple languages and accents. Users can create their own AI agent in just 60 seconds and customize it for various use cases, such as booking appointments, answering FAQs, and routing calls to different team members. Simple Phones aims to enhance customer communication and streamline call handling processes for businesses of all sizes.

Second Nature is an AI-powered sales training software that offers life-like role-playing simulations to enhance sales skills and productivity. It provides personalized AI role plays, customized simulations, and virtual pitch partners to help sales teams practice conversations, improve performance, and drive results. The platform features AI avatars, template libraries, and various training modules for different industries and use cases.

Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.

Agent4 is an AI-driven virtual agent platform that allows users to create custom voice experiences for callers to their business or mobile phone. The platform enables users to build intelligent agents that can answer calls, place calls, book meetings, listen to voicemails, and provide summaries. Agent4 offers real-time call monitoring, sentiment analysis for voicemails, and filtering out robocallers. Users can customize their agents with their own content and access their systems, making it a versatile tool for various call handling tasks.

Dasha is a conversational AI-as-a-service platform that allows developers to embed realistic voice and text conversational capabilities into their apps or products. With a single integration, developers can create smart conversational apps for web, desktop, mobile, IoT, and call centers. Dasha's declarative programming language, DashaScript, makes it easy to design complex real-world conversations that pass a limited Turing test. Developers can use Dasha to automate call center conversations, recreate the Google Duplex demo, or create no-code GUIs for their users. Dasha's platform is flexible and can be integrated with any platform or programming language. It also offers a free tier for builders and testers.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

Salient is an AI-powered platform that helps automotive lenders automate customer interactions and improve the customer experience. It offers a range of features including automated welcome and verification calls, inbound call automation, early delinquency calls, and payment processing. Salient is SOC 2 compliant and PCI L1 certified, ensuring the security and privacy of customer data.

ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

Air is the world's first AI that can have full on 10-40 minute long phone calls that sound like a REAL human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full time agent without having to be trained, managed or motivated. It just works 24/7/365.

Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Loman is a 24/7 AI phone agent and receptionist designed specifically for restaurants. It revolutionizes the way restaurants manage calls by answering calls, taking orders, booking reservations, upselling customers, and more. Loman ensures every customer call is answered instantly, eliminates wait times, and provides seamless, personalized service. The AI technology behind Loman allows for top-tier customer service, reduced operational costs, and increased efficiency, ultimately enhancing the restaurant's reputation and bottom line.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

AIReception is a conversational AI voice assistant platform that allows businesses to build virtual receptionists capable of answering customer questions 24/7. The AI voice assistants are designed to replicate human speech patterns and interactions, providing a natural and immersive experience. The platform offers features such as hyper-realistic voices, human-like interaction, perfect memory, customizable responses, and call transferring. AIReception aims to enhance customer service, reduce overhead costs, and provide detailed analytics for customer interactions.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.