Dialpad

Dialpad is an AI-powered customer communications platform that offers solutions for phone systems, video conferencing, cloud contact center, and more. It leverages artificial intelligence to enhance communication efficiency, provide insights, and streamline customer interactions. Dialpad caters to various industries such as retail, insurance, technology, healthcare, and legal services, empowering teams to deliver exceptional customer experiences.

Alltius is an AI platform that offers conversational AI agents for sales and support solutions in industries such as insurance, financial services, banking, SaaS, and industrial sectors. It provides personalized storytelling, instant help, and support for users, sales reps, and field staff. Alltius aims to redefine customer experiences by providing accurate responses, in-depth answers, and ensuring data privacy and security. The platform is designed to enhance customer interactions, increase sales conversions, and resolve customer queries efficiently.

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Meera is a conversational text messaging platform designed for sales and marketing professionals to automate tedious tasks, engage leads effectively, and increase sales conversions. By leveraging AI technology, Meera helps businesses in various industries such as higher education, insurance, contact centers, financial services, and home services to streamline processes, nurture leads, and improve customer interactions. The platform offers features like lead qualification and nurturing, event management, live call transfers, appointment scheduling, and operations automation. Meera stands out by providing expert guidance, seamless integration with existing tech stacks, and a user-friendly interface. The application empowers users to send human-like text messages, schedule meetings, and boost connect rates, ultimately enhancing customer engagement and driving revenue growth.

Clerk Chat is a business messaging platform that enables businesses to have scalable, human-like conversations with their customers. It offers features such as customizable contact groups, AI-powered chatbots, and bulk messaging capabilities. Clerk Chat integrates with various platforms, including CRMs, compliance tools, and marketing automation software. It is designed to help businesses improve customer engagement, increase revenue, and streamline their communication processes.

InteractIQ is an AI-powered customer service solution that helps businesses automate support, generate leads, and provide a 24/7 customizable chatbot. It uses AI to categorize and prioritize support tickets, provide instant replies, and offer multilingual support. InteractIQ integrates with various platforms and offers customization options to match brand identity. It combines AI capabilities with human support to enhance customer engagement and streamline support operations.

Waakif is an AI-powered online ordering, loyalty programs, and marketing platform designed to streamline operations, boost customer retention, and provide actionable insights for businesses. It offers features such as order management, customer feedback, AI insights, loyalty programs, online storefront, WhatsApp marketing, and more. With advanced data analytics and integrated solutions, Waakif aims to supercharge businesses and drive growth through smart campaigns and engagement strategies.

Chatfuel is an advanced messaging platform that enables businesses to automate their communication on various channels, including Facebook, WhatsApp, Instagram, and their website. It offers a range of features to enhance customer engagement, sales, and support. With its AI-powered chatbots, businesses can provide personalized and efficient customer experiences, automate tasks, and drive conversions.

Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.

Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Salesmate is a modern CRM software designed for teams to market, sell, and service from one platform. It offers advanced automation features to streamline processes, engage customers across all channels, generate leads, and make better decisions with rich data and insights. Salesmate is highly customizable, user-friendly, and suitable for various industries and roles. With time-saving tools, automations, and AI capabilities, Salesmate aims to improve user experience and boost business growth.

Ringover is an AI-driven conversation platform designed for staffing and sales teams. It offers features such as transcription and call summaries, mood analysis, cloud telephony, multichannel communications, sales prospecting automations, app marketplace integration, and more. The platform aims to centralize all communication channels within a simple interface, empowering users to enhance productivity and streamline conversations with clients and prospects. Ringover also provides advanced analytics, automation, and coaching to boost the productivity of recruiting and sales teams. With seamless integration with various business tools, Ringover offers a comprehensive solution for businesses looking to optimize their communication strategies.

WABO is an AI-powered platform that leverages the official WhatsApp Business API to supercharge business growth by 10x. It offers a suite of tools for marketing, sales, service, and support, enabling personalized interactions with customers. With features like chatbots, broadcast messages, drip campaigns, CRM integration, and interactive contacts management, WABO streamlines team communication, enhances customer engagement, and optimizes marketing campaigns. The platform provides 24/7 support, quick setup for chatbots, automated responses, and effortless shift to human support for complex inquiries, making it a comprehensive solution for businesses looking to leverage WhatsApp for their marketing strategy.

Miwend is an AI-based digital agent application that revolutionizes online sales and customer service. It allows users to create a high-performing sales agent tailored to their needs by training it with their own data. The application offers advanced analytics and statistics, personalized responses, brand identity adaptation, and complete management of the customer journey. Miwend helps businesses increase sales, reduce costs, and enhance customer experience through proactive interactions, personalized recommendations, and automated customer service.

Dialpad is an AI-powered customer communications platform that offers solutions for phone systems, video conferencing, cloud contact center, and more. It leverages artificial intelligence to enhance communication efficiency, provide insights, and streamline customer interactions. Dialpad caters to various industries such as retail, insurance, technology, healthcare, and legal services, empowering teams to deliver exceptional customer experiences.

Airlius AI is a pioneering software company dedicated to transforming marketing through the power of artificial intelligence. Their flagship product, Cisero AI, is a revolutionary marketing automation platform designed to empower product-focused businesses and unlock human potential in the digital age. With Cisero AI, businesses can automate sales outreach, streamline sales funnels, optimize messaging, and break free from expensive advertising platforms, all while focusing on closing deals and building strong customer relationships.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

The UneeQ Digital Humans Platform is an AI application that offers intelligent animation and real-time lifelike animation engine. It provides solutions for marketing, sales, customer service, and training across various industries. The platform allows for personalized and enjoyable customer interactions through digital human avatars, enhancing customer journeys and boosting conversions. With features like dialog-based marketing, personalized AI experiences, and multilingual support, UneeQ aims to simplify complex subject matters, empower users, and provide memorable interactions. The platform is developer-friendly with open APIs and pre-built SDKs, making it easy to integrate and work with. UneeQ's digital humans have been proven to significantly increase engagement, web traffic, conversion rates, and customer satisfaction.

Salesify is an AI-driven sales coaching tool designed to help sales teams improve their win rates and revenue by providing actionable insights and personalized coaching. The tool leverages AI technology to analyze sales calls, meetings, and customer interactions to identify areas for improvement and optimize the sales process. With features such as speech and language analysis, engagement tracking, and action item identification, Salesify aims to revolutionize sales coaching and drive growth for businesses.

AviaryAI is an AI tool that offers outbound AI voice agents, real-time translation, and a knowledge base tailored for the financial services industry. It aims to help credit unions, insurance companies, and banks enhance customer interactions, streamline processes, and drive revenue through generative AI technology. AviaryAI is backed by Y Combinator and emphasizes secure, compliant, and ethical AI development. With a focus on deep domain expertise and quick implementation, AviaryAI enables organizations to maximize outreach, save time, and improve multilingual communication.

Astro System is an AI-powered automation platform that revolutionizes customer support by merging AI email assistance, help desk services, and AI-driven dispute resolution. It enables businesses to minimize expenses, uplift support staff, and ensure customer contentment through sophisticated AI responses and personalized interactions.

Chatlas is a powerful AI chatbot application designed to revolutionize customer communication on websites. It offers advanced algorithms for indexing website content, customizable conversations, 24/7 availability, and the ability to upload documents and conduct Q&A sessions to train the chatbot. Chatlas aims to enhance customer engagement, streamline support processes, and provide an interactive website experience through intelligent automation.

Dialpad is an AI-powered customer communications platform that offers solutions for phone systems, video conferencing, cloud contact center, and more. It leverages artificial intelligence to enhance communication efficiency, provide insights, and streamline customer interactions. Dialpad caters to various industries such as retail, insurance, technology, healthcare, and legal services, empowering teams to deliver exceptional customer experiences.

si:cross is an AI-powered podcast pre-production solution that helps users plan, produce, and share engaging podcast content effortlessly. It offers features such as simplifying research for creative ideas, attracting more listeners with engaging episodes, defining podcast vision, starting with AI-driven episode concepts, organizing thoughts, managing episodes end-to-end, monitoring planning, and engaging the audience. si:cross aims to streamline podcast workflows and optimize content creation with the help of artificial intelligence.

PodPilot is an AI-powered platform that enables organizations to effortlessly create high-quality podcast series by leveraging artificial intelligence technology. Users can input their organization's website URL and specify topics for investigation, allowing the AI to curate relevant information and generate unique podcast content. With just one click, users can publish their podcasts on popular platforms like Spotify, Apple Podcasts, and Google Podcasts. PodPilot offers different subscription plans tailored to varying podcasting needs, providing options for monthly podcast frequency, episode duration, and watermark removal.

No Jitter is an AI application that provides insights for the Connected Enterprise. It covers a wide range of technology topics including AI & Speech Technologies, Cloud Communications, Contact Center/Customer Experience, and more. The website offers news, views, best practices, digital resources, and events related to enterprise communications. No Jitter aims to keep professionals updated on the latest trends and developments in the field of technology and communication.

REPLY4ME is an AI messaging assistant that enhances social media and messaging interactions by generating smart responses and engaging posts. It integrates ChatGPT to provide quick and tailored replies for platforms like LinkedIn, Instagram, and more. With multilingual support and diverse conversation modes, REPLY4ME aims to make conversations effortless and effective.

Narratize is a generative AI storytelling platform designed for innovative enterprises to accelerate R&D, product innovation, and marketing solutions. It helps enterprise teams and individuals to distill scientific, technical, and medical insights into impactful content that scales. With Narratize, users can generate various types of content quickly without the need for prompt engineering, improving communication and collaboration within the organization.

Edelman is an AI tool that focuses on enterprise marketing communications. It offers generative AI solutions to help marcom teams enhance decision-making, boost insights, and drive results. The tool provides key strategy elements for successful change management, evaluates analytics and social listening tools, and explores large language models for marketing and communications teams.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Attain is the world's first generative AI-powered CRM designed for startups, offering superpowers to accelerate sales processes. It features a flexible, tabular CRM interface that is simple, powerful, and highly customizable. The AI-enhanced lead generation capabilities allow users to prospect from a real-time database of nearly 1 billion contacts. Attain also includes a Smart AI Meeting Assistant that records calls, updates CRM, takes notes, and more. With AttainGPT™, users can generate analytics, recaps, and more by simply asking in plain English. This modern CRM is built to support the needs of today's sales motion, backed by Y Combinator & Khosla Ventures.

ChainFuse is an AI-powered customer analytics tool designed for support-focused teams. It helps businesses track trends, receive critical alerts, and gain weekly insights to minimize churn and enhance user satisfaction. By unifying siloed customer data and connecting various communication channels, ChainFuse provides a comprehensive view of the customer's social journey. The tool leverages AI storytelling to simplify data analysis, identify leads, visualize trends, and provide real-time alerts. ChainFuse aims to prevent negative experiences, lost opportunities, and revenue loss by supporting communities, sending data to multiple platforms, and offering AI-powered insights for trend analysis and sentiment detection.

Shimoku is an AI tool that offers a catalog of AI modules for acquisition, conversion, loyalty, and retention, covering the entire customer lifecycle for marketers and sales teams. It combines Machine Learning, Explainability AI, and Generative AI to provide personalized solutions for various industries and sectors.