Best AI tools for< Modernize Customer Support >
20 - AI tool Sites
Glia
Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.
Zoom
Zoom is an AI-powered platform that offers a wide range of communication and productivity tools to enhance team effectiveness and skills. It provides features such as team chat, phone, mail, calendar scheduler, productivity docs, whiteboard, clips, notes, app marketplace, digital signage, visitor management, and more. Zoom aims to streamline communication, increase employee engagement, and improve productivity across various industries and audiences. The platform also offers developer tools, solutions for partners, and resources like webinars, events, and customer stories.
Zoom
Zoom is a cloud-based video conferencing service that allows users to virtually connect with others for meetings, webinars, and other events. It offers a range of features such as video and audio conferencing, screen sharing, chat, and recording. Zoom also provides additional tools for collaboration, such as a whiteboard, breakout rooms, and polling. The platform is designed to be user-friendly and accessible from various devices, including computers, smartphones, and tablets.
GGWP
GGWP is the first AI-powered game moderation platform that modernizes game moderation by using AI to identify positive and disruptive player behavior. The platform empowers moderators with automation and streamlined tools to enhance efficiency and accuracy in handling toxic incidents. GGWP's vision is to democratize positive play using technology, providing game developers with easy-to-use tools to protect and nurture their communities and create a more positive gaming experience for players.
DataVisor
DataVisor is a modern, end-to-end fraud and risk SaaS platform powered by AI and advanced machine learning for financial institutions and large organizations. It provides a comprehensive suite of capabilities to combat a variety of fraud and financial crimes in real time. DataVisor's hyper-scalable, modern architecture allows you to leverage transaction logs, user profiles, dark web and other identity signals with real-time analytics to enrich and deliver high quality detection in less than 100-300ms. The platform is optimized to scale to support the largest enterprises with ultra-low latency. DataVisor enables early detection and adaptive response to new and evolving fraud attacks combining rules, machine learning, customizable workflows, device and behavior signals in an all-in-one platform for complete protection. Leading with an Unsupervised approach, DataVisor is the only proven, production-ready solution that can proactively stop fraud attacks before they result in financial loss.
Pixable
Pixable is a technology company that specializes in transforming organizations through the intelligent implementation of technology. They create beautiful websites and apps, automate systems, and implement artificial intelligence to revolutionize the way organizations operate and drive their growth. Pixable offers end-to-end technology services, including web development, connected solutions, artificial intelligence, and technology consulting. They help organizations navigate the complex web development landscape and realize their technological goals by embedding AI into the digital core of organizations. Pixable constructs elegant solutions that solve complex technological challenges, adding value for clients worldwide.
Mantra Labs
Mantra Labs is an AI tool that specializes in CX transformation, product engineering, and technology modernization. They offer services such as AI strategy and implementation, web and mobile application development, robotic process automation, and testing. Mantra Labs aims to build intelligent experiences that matter, catering to consumer-facing brands and enterprises with business-critical stacks. They focus on domains like BFSI, digital health, and consumer internet, providing cognitive capabilities and AI-driven solutions. The company's expertise lies in engineering interactive digital touchpoints, gamified customer journey roadmap, cloud strategy and execution, tech stack migration, product consulting, and technology consulting.
Braze
Braze is a customer engagement platform that offers behavior-based automation, predictive tools, A/B testing, journey orchestration, cross-channel messaging, experimentation, and analytics. It helps businesses unify, activate, and distribute data without complicated processes, enabling them to create personalized experiences for customers. With Sage AI by Braze, users can leverage AI for growth, personalized content creation, and journey orchestration. Braze empowers brands to modernize their marketing approach, drive revenue, and improve customer engagement through real-time execution and scalable solutions.
Checkr
Checkr is an employee background screening platform for companies, offering a range of services such as criminal background checks, employment verification, driving record checks, drug testing, and more. The platform aims to streamline the hiring process by providing fast and accurate background screening solutions. Checkr also focuses on fair chance hiring, helping qualified candidates with records find job opportunities while assisting companies in implementing diversity, equity, and inclusion practices.
DataVisor
DataVisor is a modern, end-to-end fraud and risk SaaS platform powered by AI and advanced machine learning for financial institutions and large organizations. It helps businesses combat various fraud and financial crimes in real time. DataVisor's platform provides comprehensive fraud detection and prevention capabilities, including account onboarding, application fraud, ATO prevention, card fraud, check fraud, FinCrime and AML, and ACH and wire fraud detection. The platform is designed to adapt to new fraud incidents immediately with real-time data signal orchestration and end-to-end workflow automation, minimizing fraud losses and maximizing fraud detection coverage.
Zoom
Zoom is a popular video conferencing platform that allows users to host virtual meetings, webinars, and online events. It provides a seamless way for individuals and businesses to connect remotely, collaborate effectively, and communicate in real-time. With features like screen sharing, chat functionality, and recording options, Zoom has become a go-to solution for remote work, distance learning, and social gatherings. The platform prioritizes user experience, security, and reliability, making it a versatile tool for various communication needs.
Proxy
Proxy is an AI-powered platform that focuses on utility scale renewables projects. It aims to automate renewable energy projects to power communities, businesses, and homes. Proxy provides intelligent financing solutions, project coordination services, and energy market integrations to streamline the process of generating renewable power. As an innovation partner with the U.S. Department of Energy, Proxy is committed to offsetting carbon emissions and making a significant impact on the environment.
Susterra
Susterra is an advanced analytics platform for Public Finance stakeholders, aiming to catalyze urban development by providing powerful insights. The platform integrates leading practices from academia, leverages public data growth, and utilizes technology innovations like ML and AI to enable issuers to make suitable choices for accelerating the development of Smart Cities across the United States. Susterra offers state-of-the-art analytics, including TerraScore, TerraVision, TerraView, and Impact IQ, with a focus on public program evaluation and data visualization tools for various sectors such as Utilities, Education, Healthcare, and more.
Swimm
Swimm is an AI-powered code understanding tool that helps developers to modernize and work with legacy code by automatically generating documentation. It provides contextual answers tailored to developer queries, captures and uses developer knowledge, and integrates into the software development lifecycle to preserve vital codebase information.
Microsoft Azure
The website is Microsoft Azure, a cloud computing service offering a wide range of products and solutions for businesses and developers. Azure provides global infrastructure, FinOps, AI services, compute resources, containers, hybrid and multicloud solutions, analytics, application development, and more. It aims to empower users to innovate, modernize, and scale their applications and workloads efficiently on a secure and flexible cloud platform.
IBM MediaCenter
IBM MediaCenter is an AI tool designed to provide a wide range of solutions in the fields of corporate marketing, blockchain, data, and AI. The platform offers services related to industry-specific technologies, IoT, security, supply chain management, and systems management. With a focus on Watson AI technology, IBM MediaCenter aims to help businesses modernize, collect, organize, analyze, and infuse AI into their operations. The platform also offers technical support, developer support, and training programs for various IBM products and solutions.
Codimite
Codimite is an AI-assisted offshore development company that provides a range of services to help businesses accelerate their software development, reduce costs, and drive innovation. Codimite's team of experienced engineers and project managers use AI-powered tools and technologies to deliver exceptional results for their clients. The company's services include AI-assisted software development, cloud modernization, and data and artificial intelligence solutions.
Frontly
Frontly is an AI-powered application that allows users to build AI-powered apps without the need for coding skills. Users can create modern and visually appealing interfaces, control data access with precision, and brand their apps professionally. With features like automating tasks, generating content, and integrating with Google Sheets, Frontly aims to streamline app creation for individuals and businesses. The platform offers pricing plans suitable for small teams, startups, mid-sized teams, and enterprises, making AI app development accessible to a wide range of users.
OptiSol
OptiSol is a global technology company offering digital transformation services to a diverse range of industries. With a team of over 400 professionals across 5 countries, OptiSol focuses on providing innovative IT solutions in areas such as AI, Cloud Computing, Digital Engineering, Quality Assurance, and Enterprise Services. The company prides itself on building strong partnerships with clients based on trust, transparency, and shared goals. OptiSol's services include AI & ML, Quality Engineering, Cloud Web Application, Gen AI Applications, Digital Engineering, Enterprise Solutions, User Experience Engineering, Mobile Application, and DevOps Automation.
Codimite
Codimite is an AI-assisted offshore development services solution that specializes in Web2 to Web3 communication. They offer PWA solutions, cloud modernization, and a range of services to help organizations maximize opportunities with state-of-the-art technologies. With a dedicated team of engineers and project managers, Codimite ensures efficient project management and communication. Their unique culture, experienced team, and focus on performance empower clients to achieve success. Codimite also excels in development infrastructure modernization, collaboration, data, and artificial intelligence development. They have a strong partnership with Google Cloud and offer services such as application migration, cost optimization, and collaboration solutions.
11 - Open Source AI Tools
AI-in-a-Box
AI-in-a-Box is a curated collection of solution accelerators that can help engineers establish their AI/ML environments and solutions rapidly and with minimal friction, while maintaining the highest standards of quality and efficiency. It provides essential guidance on the responsible use of AI and LLM technologies, specific security guidance for Generative AI (GenAI) applications, and best practices for scaling OpenAI applications within Azure. The available accelerators include: Azure ML Operationalization in-a-box, Edge AI in-a-box, Doc Intelligence in-a-box, Image and Video Analysis in-a-box, Cognitive Services Landing Zone in-a-box, Semantic Kernel Bot in-a-box, NLP to SQL in-a-box, Assistants API in-a-box, and Assistants API Bot in-a-box.
generative-ai-sagemaker-cdk-demo
This repository showcases how to deploy generative AI models from Amazon SageMaker JumpStart using the AWS CDK. Generative AI is a type of AI that can create new content and ideas, such as conversations, stories, images, videos, and music. The repository provides a detailed guide on deploying image and text generative AI models, utilizing pre-trained models from SageMaker JumpStart. The web application is built on Streamlit and hosted on Amazon ECS with Fargate. It interacts with the SageMaker model endpoints through Lambda functions and Amazon API Gateway. The repository also includes instructions on setting up the AWS CDK application, deploying the stacks, using the models, and viewing the deployed resources on the AWS Management Console.
Build-Modern-AI-Apps
This repository serves as a hub for Microsoft Official Build & Modernize AI Applications reference solutions and content. It provides access to projects demonstrating how to build Generative AI applications using Azure services like Azure OpenAI, Azure Container Apps, Azure Kubernetes, and Azure Cosmos DB. The solutions include Vector Search & AI Assistant, Real-Time Payment and Transaction Processing, and Medical Claims Processing. Additionally, there are workshops like the Intelligent App Workshop for Microsoft Copilot Stack, focusing on infusing intelligence into traditional software systems using foundation models and design thinking.
miyagi
Project Miyagi showcases Microsoft's Copilot Stack in an envisioning workshop aimed at designing, developing, and deploying enterprise-grade intelligent apps. By exploring both generative and traditional ML use cases, Miyagi offers an experiential approach to developing AI-infused product experiences that enhance productivity and enable hyper-personalization. Additionally, the workshop introduces traditional software engineers to emerging design patterns in prompt engineering, such as chain-of-thought and retrieval-augmentation, as well as to techniques like vectorization for long-term memory, fine-tuning of OSS models, agent-like orchestration, and plugins or tools for augmenting and grounding LLMs.
air-light
Air-light is a minimalist WordPress starter theme designed to be an ultra minimal starting point for a WordPress project. It is built to be very straightforward, backwards compatible, front-end developer friendly and modular by its structure. Air-light is free of weird "app-like" folder structures or odd syntaxes that nobody else uses. It loves WordPress as it was and as it is.
gemini-android
Gemini Android is a repository showcasing Google's Generative AI on Android using Stream Chat SDK for Compose. It demonstrates the Gemini API for Android, implements UI elements with Jetpack Compose, utilizes Android architecture components like Hilt and AppStartup, performs background tasks with Kotlin Coroutines, and integrates chat systems with Stream Chat Compose SDK for real-time event handling. The project also provides technical content, instructions on building the project, tech stack details, architecture overview, modularization strategies, and a contribution guideline. It follows Google's official architecture guidance and offers a real-world example of app architecture implementation.
speechlib
Speechlib is a Python library that provides functionalities for speaker diarization, speaker recognition, and transcription on audio files. It offers features such as converting audio formats to WAV, converting stereo to mono, and re-encoding to 16-bit PCM. The library allows users to transcribe audio files, store transcripts, specify language and model size, and perform speaker recognition using voice samples. It supports various languages and provides performance metrics for different model sizes. Speechlib utilizes huggingface models for speaker recognition and transcription tasks.
simple-openai
Simple-OpenAI is a Java library that provides a simple way to interact with the OpenAI API. It offers consistent interfaces for various OpenAI services like Audio, Chat Completion, Image Generation, and more. The library uses CleverClient for HTTP communication, Jackson for JSON parsing, and Lombok to reduce boilerplate code. It supports asynchronous requests and provides methods for synchronous calls as well. Users can easily create objects to communicate with the OpenAI API and perform tasks like text-to-speech, transcription, image generation, and chat completions.
AI
AI is an open-source Swift framework for interfacing with generative AI. It provides functionalities for text completions, image-to-text vision, function calling, DALLE-3 image generation, audio transcription and generation, and text embeddings. The framework supports multiple AI models from providers like OpenAI, Anthropic, Mistral, Groq, and ElevenLabs. Users can easily integrate AI capabilities into their Swift projects using AI framework.