Regal

Regal

Drive better sales, support, and retention with Regal AI Agents

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Regal is an AI-powered contact center software that leverages AI agents and automated personalization to drive better sales, support, and retention. It offers a range of products and solutions tailored for complex enterprises, with features such as Generative AI for contact centers, AI phone agents, AI SMS agents, unified customer profile analytics, journey builder, IVR, sales dialer, branded caller ID, spam remediation, and more. Regal aims to transform customer conversations by providing super-human agents and tools to empower teams, resulting in game-changing outcomes for high-consideration industries.

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Features

Advantages

  • Tailored inbound and outbound flows
  • Empowerment of team with AI tools
  • Increased efficiency and revenue
  • Automated personalization at scale
  • Enhanced customer engagement

Disadvantages

  • Potential over-reliance on AI
  • Complexity for non-tech-savvy users
  • Initial setup and integration challenges

Frequently Asked Questions

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