Best AI tools for< Measure Customer Satisfaction >

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Survicate is a customer feedback platform designed for advanced digital businesses. It offers effortless surveys, no-guesswork metrics, integrations with everyday tools, and over 150 survey templates. The platform allows users to create surveys in seconds, analyze results without drowning in data, and measure and track experiences at all user touchpoints. Survicate helps in collecting contextual product feedback, optimizing user experience, and understanding target audiences. It also enables users to evaluate customer journeys, measure customer satisfaction, and close feedback loops. With AI integration and insights hub, Survicate provides superior insights delivered fast for businesses to make informed decisions.

Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It offers touchless interaction with customers, generates valuable statistical reports, and ensures data protection and privacy compliance. Gestualy uses AI and computer vision techniques to infer customer data such as age, gender, and emotions in real-time. It provides different pricing plans for events of varying sizes, making it suitable for businesses and events of all scales.

Responsly is a powerful survey maker and experience management platform that helps businesses enhance customer, employee, and user experiences. It offers features such as email surveys, website feedback surveys, in-app surveys, WhatsApp surveys, and more. With a focus on customer satisfaction, employee happiness, and product improvement, Responsly provides tools for creating surveys, forms, quizzes, and tests. The platform is GDPR and CCPA compliant, ensuring data security and privacy. It also offers integrations with popular tools like Slack, Notion, MailChimp, and Google Sheets.

Feelsy is a social media sentiment analysis tool that helps businesses understand how their audience feels about their content. With Feelsy, businesses can track the sentiment of their Instagram comments in real-time, identify the content that resonates most with their audience, and measure the effectiveness of their social media campaigns.

SurveyMonkey is a popular free online survey tool that offers a wide range of features to help users create, distribute, and analyze surveys. With integrations, customizable forms, AI-powered survey creation, and market research solutions, SurveyMonkey caters to various industries and roles. It provides templates for different use cases like customer satisfaction, employee feedback, and event registration. The platform also offers resources, blog posts, and customer success stories to guide users in maximizing the benefits of survey data.

SymTrain is an AI-powered platform that automates training and coaching for contact center agents. By utilizing simulations and AI technology, SymTrain offers a cost-effective solution that enhances agent performance, reduces training time, and improves overall customer satisfaction. The platform provides automated role-play scenarios, consistent feedback, and data-driven coaching to help organizations streamline their training processes and achieve better results. SymTrain revolutionizes how companies train and coach their agents, leading to increased efficiency, revenue, and customer satisfaction.

AmpUp.ai is an AI-powered feedback survey tool that helps businesses gain a deeper understanding of their audience. With AmpUp.ai, you can create surveys that ask relevant details and information, and get personalized follow-up questions that relate to what the user is talking about. AmpUp.ai also provides curated answers to surveys designed to understand trends in consumer feedback, personal coaching, and employee experience.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.

Ada is an AI-powered customer service automation platform that helps businesses resolve more customer inquiries with less effort. It offers a range of features, including automated resolution of up to 75% of customer inquiries, seamless integration with existing tech stacks, and continuous improvement through guidance and AI coaching.

Simpleem is an Artificial Emotional Intelligence (AEI) tool that helps users uncover intentions, predict success, and leverage behavior for successful interactions. By measuring all interactions and correlating them with concrete outcomes, Simpleem provides insights into verbal, para-verbal, and non-verbal cues to enhance customer relationships, track customer rapport, and assess team performance. The tool aims to identify win/lose patterns in behavior, guide users on boosting performance, and prevent burnout by promptly identifying red flags. Simpleem uses proprietary AI models to analyze real-world data and translate behavioral insights into concrete business metrics, achieving a high accuracy rate of 94% in success prediction.

Leanbe is a product management platform designed for data-driven teams. It helps product managers capture insights from customers, competitors, and team members to make better product decisions. Leanbe uses AI to continuously update idea scores based on customer behavior, insights, and feedback from the team. This helps product managers prioritize the right ideas and build products that meet the needs of their customers.

HiringBranch is an AI-powered platform that offers high-volume skills assessments to help companies hire the best candidates efficiently. The platform accurately measures soft skills and communication through open-ended conversational assessments, eliminating the need for traditional interviews. HiringBranch's AI skills assessments are tailored to various industries such as Telecommunication, Retail, Banking & Insurance, and Contact Centers, providing real-time evaluation of role-critical skills. The platform aims to streamline the hiring process, reduce mis-hires, and improve retention rates for enterprises globally.

AdaraChatbot is a platform that allows users to build their own chatbot using OpenAI Assistant API. It offers seamless integration for effortlessly incorporating a chatbot into websites. Users can test the chatbot assistant, ask questions, and receive responses powered by OpenAI Assistant API. AdaraChatbot provides features such as building chatbots with OpenAI's assistant, easy integration with websites, user inquiry with lead collection, real-time analytics, file attachments, and compatibility with popular website platforms. The application offers different pricing plans suitable for personal projects, organizations, and tailored solutions for large-scale operations.

Optimal AI is an AI application designed to transform engineering teams by providing actionable insights. It helps software engineering teams measure, optimize, and act on metrics to drive impactful outcomes. By aggregating and reconciling performance data at the team and project level, Optimal AI enables users to uncover meaningful insights, improve engineering efficiency, and enhance customer delivery. The application offers real-time notifications and visibility into delivery, allowing users to prioritize initiatives that deliver customer value.

UserTesting is a Human Insight Platform that provides customer experience insights through real human feedback. The platform allows businesses to gather comprehensive testing capabilities, identify insights, measure performance, and share and scale insights across the organization. UserTesting helps in crafting exceptional customer experiences, building products customers love, creating digital experiences that customers want, and designing with customers for customers. The platform leverages human insights to optimize marketing ROI, refine product development processes, validate website and app designs, and empower teams with human insights to exceed customer expectations.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Rival Technologies is a conversational research and insight community platform that transforms conventional surveys into conversations to provide authentic, in-the-moment insights. The platform utilizes AI capabilities for accurate data and faster insights, and offers customer success services to maximize the platform's potential. Rival focuses on security and compliance, and provides regular product updates to enhance user experience. The platform caters to various industries and offers solutions like Community 2.0, Voice of Market, and Brand Experience Predictor to meet modern market research needs.

Expert in automotive customer management advice.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Guides customer experience strategy to drive business growth.

Advising B2B founders on identifying customer burning needs

Analyzes customer churn and provides strategies to improve loyalty and retention.

The Turing Test, first named the imitation game by Alan Turing in 1950, is a measure of a machine's capacity to demonstrate intelligence that's either equal to or indistinguishable from human intelligence.

Expert in customer retention strategies.

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Guides in creating effective PLG strategies for products

AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

Revenue Operations advisor for tool recommendations and strategy.

Expert in JTBD, business strategy, and Lean Startup

Find influencers across Instagram, TikTok, and YouTube whose audience aligns with your target demographic to effectively engage with your customers.

Guides successful market introduction of new products.

对各种量化问题进行拆解和粗略的估算。注意这种估算主要是靠推测，而不是靠准确的数据，因此仅供参考。理想情况下，估算结果和真实值差距可能在1个数量级以内。即使数值不准确，也希望拆解思路对你有所启发。

Generates items for psychometric instruments to measure psychological constructs.

Explore social and environmental data for 169 countries to measure social progress and go beyond GDP. Using data from the Social Progress Imperative and powered by Open AI.

A device which detects the power level of any entity by measuring fluctuations in "Soul Power."

あなたの顔写真を送付するだけで顔面偏差値を出力してくれます。各項目別に点数付けしてくれて、顔の強みや特徴まで分析してくれるツール。

Detects and measures information credibility. Provides a "BS Score" (0-100) based on content analysis for misinformation signs, including factual inaccuracies and sensationalist language. Real-time feedback.