Brand24
Protect Brand Reputation. Measure Your Brand Awareness. Analyze Competitors. Discover Customer Insights.
Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.
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Features
- Tracks mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more
- Uses AI to analyze sentiment and identify positive, negative, or neutral mentions
- Provides comprehensive reports that measure your PR coverage and track your reach and engagement
- Offers hashtag tracking and influencer identification
- Provides customer insights that can help you make informed business decisions
Advantages
- Never miss a critical mention
- Get powerful, reliable metrics
- Access customer insights
- Track hashtags
- Monitor +25,000,000 online sources in real-time
Disadvantages
- Can be expensive for some businesses
- May not be suitable for all industries
- Can be complex to use for some users
Frequently Asked Questions
-
Q:What kind of data do we collect?
A:We collect data from a variety of sources, including social media, news, blogs, videos, forums, podcasts, reviews, and more. -
Q:What is Influencer Score?
A:Influencer Score is a metric that measures the influence of a particular user on social media. -
Q:What is ESMR?
A:ESMR is a metric that measures the emotional sentiment of a particular piece of content. -
Q:How do I get PDF reports and what’s in it?
A:You can get PDF reports by clicking on the "Reports" tab in the Brand24 dashboard. The reports include data on your brand's mentions, reach, engagement, and sentiment. -
Q:How to use required or excluded keywords?
A:You can use required or excluded keywords to filter the mentions that you track. Required keywords are words or phrases that must be present in a mention in order for it to be tracked. Excluded keywords are words or phrases that must not be present in a mention in order for it to be tracked.
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