Gainsight

Gainsight is a Customer Success and Product Experience Software that offers real-time, AI-powered customer engagement insights, in-app engagements, and product analytics. It helps drive retention, expansion, and user adoption through digital-led strategies. Gainsight provides a single hub for self-service, on-demand education, and aligning teams using AI technology. The platform aims to empower businesses to deliver exceptional customer success by integrating advanced AI with human insight.

Blueshift is an AI-powered cross-channel marketing platform that offers intelligent customer engagement solutions simplified with AI technology. The platform allows users to automate marketing messages, unify and activate customer data, and run highly-personalized campaigns across various channels. Blueshift's AI capabilities provide real-time decision-making, advanced audience segmentation, and personalized customer journeys. The platform integrates seamlessly with existing tools and systems, offering a unified solution for cross-channel marketing challenges. With a focus on delivering real results quickly, Blueshift helps businesses grow lifetime value, increase customer engagement, and drive growth through hyper-personalized recommendations and tailored content.

Octave is an AI-powered platform designed to enhance outbound messaging and accelerate growth for businesses. It provides deep insights, personalized value propositions, and actionable insights to optimize messaging and positioning. Octave leverages AI technology to understand product context, customer pain points, and persona classification for effective communication strategies. The platform offers features such as AI-powered playbooks, personalized messaging, real-time data analytics, and purpose-built AI workflows to streamline outbound efforts. Octave aims to revolutionize outbound communication by providing a dynamic and context-aware solution for businesses to drive efficient growth and increase revenue.

Optimove is a Customer-Led Marketing Platform that leverages a real-time Customer Data Platform (CDP) to orchestrate personalized multichannel campaigns optimized by AI. It enables businesses to deliver personalized experiences in real-time across various channels such as web, app, and marketing channels. With a focus on customer-led marketing, Optimove helps brands improve customer KPIs through data-driven campaigns and top-tier personalization. The platform offers a range of resources, including industry benchmarks, marketing guides, success stories, and best practices, to help users achieve marketing mastery.

ExactBuyer is an AI-powered B2B customer and candidate acquisition platform that offers sales prospecting tools, recruiting solutions, and marketing services. The platform leverages AI to prioritize, analyze, score, and engage customers with value-driven messaging. ExactBuyer enriches CRM contacts with over 115+ attributes, provides real-time audience building, and offers AI-driven APIs for target audience maintenance. The platform enables users to personalize emails, launch data-backed campaigns, and streamline talent discovery. ExactBuyer also provides deep insights, integrations, and smart recommendations to optimize outreach strategies and maximize engagement results.

Momos is a customer engagement platform designed for restaurants, offering super powered customer experience management driven by AI to build stronger relationships and drive customer loyalty. It provides unified feedback management, custom surveys for customer feedback, AI-powered automation and support, customer analytics and insights, review boosting, and customer activation tools. Momos helps multi-location brands globally manage guest feedback, collect insights, and drive sales with segmentation and outbound marketing. The platform consolidates all customer channels and feedback into one user-friendly interface, offers AI-powered automation for improved workflow, and provides in-depth customer insights for data-driven decisions and marketing goals.

Bublic is an AI-driven all-in-one dashboard designed for SaaS founders to effortlessly connect multiple data sources and receive actionable insights tailored to their business goals. The platform addresses the challenge of data fragmentation across various tools and platforms, providing users with clear and growth-focused decision-making support. With features like AI-driven insights, one-click integrations, tailored dashboards, powerful filters, and data-driven decision-making, Bublic empowers SaaS businesses to make informed decisions and drive growth.

Sprouts is an AI-enabled ABM & GTM intelligence platform that helps businesses optimize their go-to-market strategies and drive revenue growth. The platform offers a range of features such as discovering advanced Ideal Customer Profile variables, multi-database enrichment, identifying demand signals, maximizing engagement through multiple touchpoints, and utilizing machine learning models for account purchase prediction. Sprouts provides an integrated and comprehensive platform that enables precise ICP and broadened TAL, high engagement with contextual hyper-personalization, transformative auto-sequencing, and optimized ABM campaigns powered by AI.

Zopto is an AI-powered LinkedIn Automation & Omni-channel Sales Platform trusted by thousands of companies for driving sales through omni-channel outreach. The platform leverages advanced AI technology to streamline business development processes, removing guesswork and manual effort. With features like omnichannel campaigns, real-time reporting, secure prospecting, and an AI-powered campaign assistant named Zhoo, Zopto offers a comprehensive solution for lead generation and customer engagement. The platform's cloud-based software, proprietary platform, and unlimited support ensure a seamless user experience and efficient lead generation strategies.

theGist is an AI-driven platform designed to empower revenue teams by providing real-time insights and personalized actions to enhance customer success and drive Net Revenue Retention (NRR) growth. It seamlessly integrates into existing workflows, offering observability, speed, collaboration, relationship management, and quality improvements. With AI agents and deep dive capabilities, theGist simplifies tasks, automates responses, and consolidates priorities for efficient decision-making. It prioritizes user control and data security, offering end-to-end encryption and comprehensive data protection. Overall, theGist revolutionizes workflow efficiency and customer engagement through AI-driven precision.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Probz is an AI-powered end-to-end Insights Platform that helps brands gather detailed insights on their ideas through Quant, Qual, and Video Research. With a panel of over 10 million users worldwide, Probz enables brands to supercharge their decision-making process, understand customer behavior, collect feedback for product development, optimize marketing strategies, explore new initiatives, and obtain feedback on technology preferences and designs. The platform offers AI-generated hypotheses, customizable surveys, and real-user tests to enhance sales, customer satisfaction, and brand loyalty.

Overloop is an AI-powered Sales Prospecting Platform that automates the sales prospecting process by sourcing new prospects, writing personalized emails, and booking meetings. It leverages AI technology to optimize outbound campaigns and engagement, saving time and increasing efficiency for sales teams. With a user-friendly interface and multi-channel outreach capabilities, Overloop revolutionizes the way businesses connect with prospects and close deals.

Pandatron.ai is an AI-driven coaching platform that empowers organizations to achieve strategic goals by providing personalized coaching sessions, generative AI insights, and actionable goals. It seamlessly integrates with popular platforms like Teams and Slack, offering scalable coaching solutions for every level of the organization. Pandatron focuses on driving change, fostering genuine buy-in, and accelerating sustainable development through evidence-based practices and client-validated approaches. With a data-driven AI approach, Pandatron delivers high ROI by fueling faster strategy execution and measurable outcomes.

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and delivers actionable insights. Trusted by over 20,000 companies, Aircall offers easy-to-use features for better conversations, effortless management of business conversations, powerful analytics for more clarity, and AI-powered productivity to automate tasks and focus on customer relationships.

Factors.AI is a B2B account intelligence, analytics, and attribution tool designed to help businesses grow their pipeline by identifying and engaging with high-intent accounts. The platform offers features such as revenue attribution, customer journey tracking, unified reporting, and integrations with sales and marketing tools. Factors.AI provides AI-led insights to refine marketing strategies, optimize sales performance, and maximize ROI. With a focus on intent-driven outreach and account identification, Factors.AI empowers users to make data-driven decisions and drive revenue growth.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Gainsight is a Customer Success and Product Experience Software that offers real-time, AI-powered customer engagement insights, in-app engagements, and product analytics. It helps drive retention, expansion, and user adoption through digital-led strategies. Gainsight provides a single hub for self-service, on-demand education, and aligning teams using AI technology. The platform aims to empower businesses to deliver exceptional customer success by integrating advanced AI with human insight.

Staircase AI is a Customer Intelligence and Analytics Platform that leverages Artificial Revenue Intelligence to predict churn, identify growth opportunities, and enhance productivity for customer-facing teams. The platform captures and analyzes various customer signals in real-time, automates the identification of churn risks and growth opportunities, and provides health and sentiment scores. Staircase AI offers features such as Churn Prediction & Prevention, Drive Growth & Expansion, Governance & Visibility, and a 360° data warehouse for data accuracy. It helps boost customer revenue, increase efficiency, and provides visibility without operational dependencies on CRM perfection.

Obviously AI is a no-code AI tool that allows users to build and deploy machine learning models without writing any code. It is designed to be easy to use, even for those with no data science experience. Obviously AI offers a variety of features, including model building, model deployment, model monitoring, and integration with other tools. It also provides expert support from a dedicated data scientist.

Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

TAZI is an AI platform that provides explanations to business users on data, models, and results, allowing them to take actions or update data/models based on insights. It offers adaptive business solutions for growth, with features like GenAI AutoML, continuous self-learning, MLOps, security integrations, and solutions tailored for various industries and use cases. TAZI is known for its explainable and adaptive nature, delivering rapid value and scaling efficiently for enterprise-wide collaboration. The platform empowers businesses with AI technology to boost loyalty, predict churn, increase demand and revenue, and stay ahead of fraud.

UserTesting is a Human Insight Platform that allows organizations to quickly gain a first-person understanding of customer experiences, enabling them to build greater customer empathy. The platform offers comprehensive testing capabilities, insights identification, performance measurement, and insights sharing across organizations. UserTesting empowers users to run tests for free, see what customers experience, and turn feedback into better designs efficiently. With features like AI Insights Hub, integrations, mobile testing, and templates, UserTesting helps users target diverse audiences, validate findings confidently, measure and benchmark performance, and boost consumer trust. Trusted by leading brands, UserTesting provides human insights that drive innovation, improve customer experiences, and enhance product development.

Miros is an AI-powered ecommerce search tool that provides shoppers with a seamless and efficient search experience. It utilizes visual and semantic AI algorithms to understand shopper preferences and behavior, delivering relevant search results without the need for text entry. Miros offers innovative solutions such as Wordless Search, Tagless Discovery, and Discovery Bar to enhance product discovery and improve the overall customer experience. With fast API response speeds and easy integration options, Miros is a versatile tool trusted by top retailers worldwide to drive growth through AI-powered product discovery.

Sprig is an all-in-one product experience platform that leverages AI technology to provide actionable insights and recommendations for optimizing user experiences. It offers features such as Replays for capturing user behavior, Heatmaps for visualizing interactions, Surveys for collecting feedback, AI Explorer for holistic AI insights, and AI Recommendations for generating product solutions. Sprig helps product managers, user researchers, customer experience teams, and engineers to continuously improve their products by understanding user behavior, identifying pain points, and enhancing conversion rates.

EmbedSocial is an AI-powered UGC platform that seamlessly integrates with major social media platforms and review sites to effortlessly gather user-generated content, reviews, and feedback. It offers a complete suite of products for social media aggregation, reviews management, forms building, and more. With features like AI Reviews Summarizer, social commerce capabilities, and Google Posts scheduler, EmbedSocial provides a one-stop solution for businesses to leverage social proof and enhance customer engagement. The platform also includes a vast library of customizable widgets and templates to embed interactive content on websites and social media pages.

Vue.ai is an Enterprise AI Orchestration Platform that offers a comprehensive suite of AI solutions tailored for businesses across various industries. It provides data cleanup and organization, product tagging, content moderation, customer segmentation, personalization, automation, optimization strategies, and more. Vue.ai helps businesses improve efficiency, optimize sales processes, generate leads, manage excess inventory, and deliver personalized experiences to customers. With a focus on AI-driven transformation, Vue.ai empowers businesses to harness the power of AI to drive growth and enhance customer engagement.

AI Chatbot Support is an autonomous AI and live chat customer service application that provides magic customer experiences by connecting websites, social media, and business messaging platforms. It offers multi-platform support, auto language translation, rich messaging features, smart-reply suggestions, and platform-agnostic AI assistance. The application is designed to enhance customer engagement, satisfaction, and retention across digital platforms through personalized experiences and swift query resolutions.

Yext is a leading digital presence platform that enables multi-location brands to deliver consistent, accurate, and engaging experiences to customers across various digital channels. With features like content organization for AI, social amplification, analytics, and more, Yext empowers brands to optimize their digital presence and enhance customer engagement. By leveraging AI technology, Yext helps businesses automate workflows, make data-driven marketing decisions, and deliver personalized interactions at scale. The platform offers a centralized solution for managing all digital marketing channels, integrating with existing solutions, and accelerating cross-channel insights.

YesPlz AI is an AI-powered product discovery suite for eCommerce, offering features such as deep product tagging, virtual mannequin filter, enhanced text search, personalized recommendations, and ChatGPT fashion stylist. The platform aims to revolutionize online shopping by providing a seamless and personalized experience for users, enhancing product discovery and increasing engagement. With advanced AI algorithms, YesPlz AI helps retailers improve their catalog information, offer tailored product recommendations, and elevate the overall shopping experience.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.

Couture.ai is an AI-as-a-service platform that specializes in hyper-scale AI for tailored retail experiences. The platform assists global online retailers and fashion brands in personalizing customer experiences through prediction technology. Couture.ai offers cutting-edge solutions such as Virtual TryOn for visualizing products before purchase, Demand & Assortment Forecasting for inventory management, Live Search for semantic search solutions, and Obelisk Experience Engine for behavior insights-driven tailored experiences across various platforms. The platform aims to elevate customer experiences and optimize business outcomes through AI-driven solutions.

Ivie is an AI-powered user research tool that automates the collection and analysis of qualitative user insights to help product teams build better products. It offers features such as AI-powered insights, processed user insights, in-depth analysis, automated follow-up questions, multilingual support, and more. Ivie provides advantages like human-like conversations, scalable surveys, customizable AI researchers, quick research setup, and multiple question types. However, it has disadvantages such as limited customization options, potential language barriers, and the need for user training. The frequently asked questions cover topics like supported research types, data security, multilingual research, and research findings presentation. Ivie is suitable for jobs related to user research, product development, customer satisfaction analysis, market research, and concept testing. The application can be used for tasks like conducting customer interviews, analyzing user feedback, creating surveys, synthesizing research findings, and building user personas.

Frame AI is a premier Streaming AI Platform powered by STAG, designed to provide proactive insights and tools for every team by continuously querying customer data to detect traits, track trends, and trigger workflows. The platform turns unstructured data into actionable insights, helping teams stay ahead of risks and opportunities. Frame AI's architecture autonomously queries customer data based on user objectives, activating inside existing business tools to provide real-time customer data. With features like enrichments, triggers, alerts, and insights, Frame AI enables better decisions faster by combining predictive signals in customer text into task-specific scores. The platform is suitable for marketing, CX, support, and product teams, offering real-time usability feedback, demographic and psychographic trait detection, and secure data handling. Frame AI is SOC 2 Type II certified and HIPAA compliant, with a team of AI experts leading the development of AI solutions for various organizations.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Thematic is an AI-powered platform that transforms noisy feedback into accurate and layered insights. It empowers users with the understanding to be customer-led and saves time by providing specific insights in seconds. Thematic offers powerful analytics and visualizations, coversational analytics, and intelligence from every interaction. The platform allows users to connect and combine feedback from various sources, tag and theme feedback with AI, and analyze feedback through filters like product, channel, region, theme, sentiment, or date. Thematic is a trustworthy tool for customer feedback analysis, used by insights analysts, researchers, and product managers to improve customer experiences, usage, and profitability.

Seven24 AI is an AI-powered feedback collection and analysis tool designed to help businesses gather real-time feedback from users and turn it into actionable tasks. The tool utilizes generative AI to analyze customer sentiment, prompt positive reviews, and generate prioritized tasks based on feedback volume. With features like voice feedback collection, sentiment analysis, and topic modeling, Seven24 AI offers a modern and efficient way for businesses to manage feedback effectively and enhance customer satisfaction.

Yay! Forms is an AI-powered form and survey builder that leverages artificial intelligence to create personalized surveys, quizzes, and forms. The platform simplifies decision-making by automatically turning data into valuable insights. With features like responsive design, customizable themes, drop-off analysis, advanced logic, and seamless integrations, Yay! Forms offers a user-friendly experience for creating engaging and efficient forms. The application also provides various pricing plans to cater to different user needs, along with a free trial option. Additionally, the platform offers customer support, automatic keyword extraction, sentiment detection, emotion detection, and the ability to remove branding for a more professional look.

Viable is an AI-driven platform that provides actionable insights from qualitative data. It effortlessly transforms raw data into valuable information using AI technology. The platform offers integrations with various tech stacks and transparent pricing options to meet user requirements. Viable is designed to help businesses improve customer experience, boost employee engagement, enhance marketing strategies, prioritize product management actions, and conduct efficient research with the help of AI.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Bloomreach is an AI-powered ecommerce personalization platform that integrates real-time customer and product data to enable personalized marketing, product discovery, content, and conversational shopping. It offers solutions for marketers, merchandisers, and data-driven executives, helping businesses optimize performance, increase profitability, and enhance customer experiences.

Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.

ElevateAI by NICE is a market-leading AI-powered speech-to-text application that offers transcription models, Generative AI, Enlighten AI, and CX AI features. It provides insights by pairing free Generative AI with NICE's transcription models to uncover hidden insights in data. ElevateAI aims to make AI-powered technology accessible for all, with easy integration, deployment, and user-friendly APIs. The application is designed to help contact centers leverage the power of AI for enhanced customer experiences and innovation.

Rozie AI is an AI partner that helps create personalized experiences at scale for leading brands. The platform offers a middleware solution, agentic AI capabilities, and pre-built experience kits to manage the entire process from ideation to implementation. Rozie AI specializes in experience design, digital engagement, and applying artificial intelligence to future-proof product experiences. The company empowers clients to own their experiences while off-loading the tech stack maintenance. With customizable solutions, Rozie AI delivers speed, scalability, and control for innovative CX solutions.

Atomic Inputs is a modern customer feedback solution that leverages AI technology to collect, analyze, and transform customer feedback into actionable insights. The platform offers social media-integrated surveys, expertly crafted templates, visual analytics, and AI-powered recommendations to enhance customer experience. With features like customizable engagement, transparent pricing, and seamless integration with popular platforms, Atomic Inputs simplifies feedback collection and business metrics interpretation. The application caters to businesses of all sizes, providing tailored solutions for growth and enterprise needs.

Gainsight is a Customer Success and Product Experience Software that offers real-time, AI-powered customer engagement insights, in-app engagements, and product analytics. It helps drive retention, expansion, and user adoption through digital-led strategies. Gainsight provides a single hub for self-service, on-demand education, and aligning teams using AI technology. The platform aims to empower businesses to deliver exceptional customer success by integrating advanced AI with human insight.