Fini

Fini

Supercharge your customer support with AI agents

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Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

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Features

Advantages

  • Saves costs by resolving 70% of customer questions with AI
  • Provides 24/7 AI agents for customer query resolution
  • Helps businesses predict churn with 85% accuracy
  • Delivers personalized experiences to retain customers
  • Increases user activation and reduces activation costs

Disadvantages

  • May require initial setup and integration time
  • Dependence on AI for customer support may lead to potential errors
  • Limited customization options for AI agent interactions

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