
Fini
Supercharge your customer support with AI agents

Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
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Features
- Resolve 70% of customer questions with AI
- Securely integrates with private data
- Predict churn using AI with 85% accuracy
- Identify real-time dynamic cohorts with churn likelihood
- Curate personalized journeys to activate more users
Advantages
- Saves costs by resolving 70% of customer questions with AI
- Provides 24/7 AI agents for customer query resolution
- Helps businesses predict churn with 85% accuracy
- Delivers personalized experiences to retain customers
- Increases user activation and reduces activation costs
Disadvantages
- May require initial setup and integration time
- Dependence on AI for customer support may lead to potential errors
- Limited customization options for AI agent interactions
Frequently Asked Questions
-
Q:How does Fini help businesses?
A:Fini helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents. -
Q:What platforms does Fini integrate with?
A:Fini integrates with platforms like Zendesk, Slack, and Discord for customer query resolution. -
Q:How accurate is Fini in predicting churn?
A:Fini predicts churn using AI with 85% accuracy, helping businesses retain existing customers.
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