Best AI tools for< Resolve Customer Queries >
20 - AI tool Sites
SupportGuy
SupportGuy is a customer support platform powered by ChatGPT. It allows businesses to create Slack bots that are trained on their knowledge base, enabling them to resolve customer queries 10x faster. The platform is easy to set up and use, and it offers a variety of features and advantages that make it a valuable tool for businesses of all sizes.
Threado
Threado is an AI application designed for customer service, offering AI agents trained on internal knowledge to provide instant, automated support to customers and internal teams. It integrates effortlessly into daily tools like Slack and Microsoft Teams, allowing users to access company information instantly. Threado AI helps resolve customer queries, automate chat support, personalize customer engagement, accelerate sales processes, and transform how customer-facing teams find information and get work done.
Molin AI
Molin AI is an advanced AI tool designed to revolutionize customer support in e-commerce. It offers a wide range of features such as product recommendations, multilingual support, content creation, customer analytics, and business copilot assistance. Molin uses state-of-the-art AI technology to provide accurate and instant solutions to customer queries, generate product descriptions, and create marketing content in multiple languages. The tool is highly versatile, integrating seamlessly with various e-commerce platforms and websites. Molin aims to streamline support processes, increase sales, and enhance the overall customer experience.
Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
Open
Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.
Astro System
Astro System is an AI-powered automation platform that revolutionizes customer support by merging AI email assistance, help desk services, and AI-driven dispute resolution. It enables businesses to minimize expenses, uplift support staff, and ensure customer contentment through sophisticated AI responses and personalized interactions.
Superseek
Superseek is a custom ChatGPT AI tool designed to help businesses enhance customer service by creating custom AI assistants that can resolve customer queries instantly. It offers multilingual answers in over 95 languages, powered by the user's content to ensure accuracy. Superseek allows users to customize their AI agents without any coding knowledge, capture leads with timely forms, and seamlessly handoff complex queries to human teams. It provides different pricing plans with varying features and advantages to suit different business needs.
Automi
Automi is an AI-powered platform that helps businesses automate their customer service and support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer queries and provide relevant answers. Automi also offers a range of features to help businesses manage their customer interactions, including a knowledge base, ticketing system, and live chat.
ChatBot
ChatBot is an AI chat bot software designed to provide quick and accurate AI-generated answers to customer questions on websites. It offers a range of features such as Visual Builder, Dynamic Responses, Analytics, and Solutions for various industries. The platform allows users to create their ideal chatbot without coding, powered by generative AI technology. ChatBot aims to enhance customer engagement, streamline workflows, and boost online sales through personalized interactions and automated responses.
Fini
Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.
Haptik
Haptik is a Conversational CRM platform powered by Generative AI, offering a suite of AI-powered solutions for customer experience, sales assistance, and self-serve support. It seamlessly integrates Generative AI into marketing, support, and operations to drive business efficiency at scale. Trusted by 500+ leading brands, Haptik provides bespoke AI solutions tailored to unique enterprise requirements across various industries. The platform leverages Generative AI to offer intelligent analytics, user behavior insights, and low code builder tools for creating conversational experiences across multiple channels like WhatsApp, Instagram, Messenger, Google Business Messages, and more.
Chatling
Chatling is a no-code AI chatbot builder that empowers businesses to create custom chatbots without the need for coding expertise. With Chatling, businesses can train chatbots on their own data, customize them to match their brand, and add them to their website in minutes. Chatling's chatbots can answer customer queries instantly, resolve issues accurately, and provide 24/7 support, leading to increased customer satisfaction, reduced customer support workload, and cost savings.
AnsweriQ
AnsweriQ is an AI-powered platform that revolutionizes customer service and support by offering self-service AI and agent AI solutions. It automates customer queries, reduces handle times, and improves customer satisfaction through intelligent automation and assistance. AnsweriQ helps businesses decrease case volume, lower costs, scale customer service, and boost agent productivity. By harnessing the power of AI and RPA, AnsweriQ transforms traditional customer service processes, making them more efficient and effective.
tak.chat
tak.chat is an AI-powered assistant designed to resolve 70% of support questions for e-commerce stores. It offers 24/7 sales automation through a GPT-4o assistant that is seamlessly integrated into Shopify and WooCommerce platforms. The tool provides instant answers to customer queries, access to live store data, hassle-free setup, and complete control over the store's intelligence. With real-time store integration, users can sync product details, track orders, automate policy-related queries, and tailor the assistant to their store's unique needs. Additionally, tak.chat offers analytics for data-driven decisions to enhance customer interactions and business outcomes.
AI-Powered Customer Support Chatbot
This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.
LiveChatAI
LiveChatAI is an AI chatbot application that works with your data to provide interactive and personalized customer support solutions. It blends AI and human support to deliver dynamic and accurate responses, improving customer satisfaction and reducing support volume. With features like AI Actions, custom question & answers, and content import, LiveChatAI offers a seamless integration for businesses across various platforms and languages. The application is designed to be user-friendly, requiring no AI expertise, and offers instant localization in 95 languages.
YarpBot
YarpBot is an advanced AI chatbot application designed to streamline customer interactions and improve user engagement. With its natural language processing capabilities, YarpBot can understand and respond to user queries in real-time, providing personalized assistance and support. The application is equipped with a range of features such as sentiment analysis, multi-language support, conversation history tracking, and integration with popular messaging platforms. YarpBot offers businesses a cost-effective solution to automate customer service and enhance customer satisfaction. Its intuitive interface and customizable settings make it easy to deploy and manage, catering to the needs of various industries and organizations.
AI Chatbot Support
AI Chatbot Support is an autonomous AI and live chat customer service application that provides magic customer experiences by connecting websites, social media, and business messaging platforms. It offers multi-platform support, auto language translation, rich messaging features, smart-reply suggestions, and platform-agnostic AI assistance. The application is designed to enhance customer engagement, satisfaction, and retention across digital platforms through personalized experiences and swift query resolutions.
Chatmate
Chatmate is an AI Customer Support platform that offers AI chatbots to instantly resolve 80% of support queries. It allows users to create custom AI chatbots tailored to their business and customers, providing fast and accurate responses. The platform enables customization of chatbot widgets, tracking of AI insights, and offers comprehensive analytics to enhance customer experience. Chatmate ensures engaging and authentic conversations, intuitive engagement with customers, model customization, and trustworthy responses. It provides simple pricing plans suitable for businesses of all sizes.
Hillda
Hillda is an AI-driven intelligent assistant that elevates customer service through advanced AI technology, immersive 3D avatars, and seamless language translation. It allows users to train their AI by adding data sources, customize their chatbot's appearance, and create a unique avatar reflecting their brand's voice. Hillda leverages AI and immersive technology for superior customer support, sophisticated data mining, dynamic knowledge base management, advanced language translation, and immersive 3D avatars to enhance customer interactions. It ensures robust security and data integrity through encryption and secure data management protocols.
20 - Open Source AI Tools
haystack
Haystack is an end-to-end LLM framework that allows you to build applications powered by LLMs, Transformer models, vector search and more. Whether you want to perform retrieval-augmented generation (RAG), document search, question answering or answer generation, Haystack can orchestrate state-of-the-art embedding models and LLMs into pipelines to build end-to-end NLP applications and solve your use case.
uptrain
UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.
llms-interview-questions
This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.
azure-search-openai-javascript
This sample demonstrates a few approaches for creating ChatGPT-like experiences over your own data using the Retrieval Augmented Generation pattern. It uses Azure OpenAI Service to access the ChatGPT model (gpt-35-turbo), and Azure AI Search for data indexing and retrieval.
free-for-life
A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL
venom
Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.
wppconnect
WPPConnect is an open source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things.
SalesGPT
SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.
java-ai-playground
This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.
call-center-ai
Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
claim-ai-phone-bot
AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.
advisingapp
**Advising App™** is a software solution created by Canyon GBS™ that includes a robust personal assistant designed to support student service professionals in their day-to-day roles. The assistant can help with research tasks, draft communication, language translation, content creation, student profile analysis, project planning, ideation, and much more. The software also includes a student service CRM designed to support the management of prospective and enrolled students. Key features of the CRM include record management, email and SMS, service management, caseload management, task management, interaction tracking, files and documents, and much more.
neo4j-genai-python
This repository contains the official Neo4j GenAI features for Python. The purpose of this package is to provide a first-party package to developers, where Neo4j can guarantee long-term commitment and maintenance as well as being fast to ship new features and high-performing patterns and methods.
burn
Burn is a new comprehensive dynamic Deep Learning Framework built using Rust with extreme flexibility, compute efficiency and portability as its primary goals.
enterprise-azureai
Azure OpenAI Service is a central capability with Azure API Management, providing guidance and tools for organizations to implement Azure OpenAI in a production environment with an emphasis on cost control, secure access, and usage monitoring. It includes infrastructure-as-code templates, CI/CD pipelines, secure access management, usage monitoring, load balancing, streaming requests, and end-to-end samples like ChatApp and Azure Dashboards.
20 - OpenAI Gpts
Contact Center Automation Knowledge Center
A knowledgeable guide on customer service best practices and terminology.
Account Management Advisor
Drives client retention, renewals, upsells and client satisfaction.
Mediator Mike
Your empathetic conflict resolution coach. Get guidance from Mike to resolve life conflicts and rehearse conversations beforehand.
Customer Support Assistant
Expert in crafting empathetic, professional emails for customer support.
Escalation Management Advisor
Resolves complex customer complaints to ensure satisfaction.
Do you want fries with that?
This GPT is designed to act as a fast food customer service manager, analyzing customer feedback and crafting appropriate responses for both the customer and the employee(s) involved.
Helpful Assistant Legal EOS
A helpful and empathetic assistant for customer service inquiries.
Case Finisher Assistant
Hello I'm Case Finisher Assistant! What would you like help with today?
Am I the Asshole
A place to finally find out if you were wrong in an argument that's been bothering you
Returns
Expert in product return policies and consumer rights, with a focus on clarity and support.
Brofessional: Crucial Chris the Conversation Guru
Using "Crucial Conversations," I can help you handle work and home challenges with confidence and clarity.