Threado

Threado

Empowering customer-facing teams with AI

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Threado is an AI application designed for customer service, offering AI agents for customer-facing teams to provide instant, automated support. The application integrates effortlessly into daily tools like Slack and Microsoft Teams, enabling users to access company information instantly. Threado AI helps in resolving customer queries, automating chat support, and personalizing customer engagement at scale. It also assists in accelerating sales processes and transforming how customer-facing teams find information and get work done.

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Features

Advantages

  • Resolve 5x more customer queries
  • Automate chat support
  • Personalize customer engagement at scale
  • Accelerate sales processes
  • Effortless access to company information

Disadvantages

  • May require initial setup and training
  • Dependence on AI for customer interactions
  • Potential limitations in handling complex queries

Frequently Asked Questions

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