Context

Context

Automate Your Customer Support Today

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Context is an AI-powered chat tool designed to transform your product documentation into an automated 24/7 tech support bot. It allows you to import content from various sources, install bots on multiple platforms, and provide continuous automated tech support. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context aims to streamline customer support processes and enhance user experience.

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Features

Advantages

  • Efficiently deflect 50% of inquiries
  • Automate responses to FAQs
  • Enhance product and documentation based on user queries
  • Seamless integration of content from various sources
  • 24/7 automated tech support

Disadvantages

  • May lack the personal touch of human interaction
  • Requires continuous fine-tuning for accuracy
  • Limited customization options for responses

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