
Context
Automate Your Customer Support Today

Context is an AI-powered chat tool designed to transform your product documentation into an automated 24/7 tech support bot. It allows you to import content from various sources, install bots on different platforms, and provide round-the-clock automated tech support. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context aims to streamline customer support processes and enhance user experience.
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Features
- GPT-4 Enabled Responses
- Multi-source Data Import
- Teammate Collaboration
- Response Ranking
- Site Embed and API Integration
Advantages
- Efficiently deflect 50% of inquiries
- Automate responses to FAQs
- Enhance product and documentation based on user queries
- Easy integration with various platforms
- Real-time insights for superior customer support
Disadvantages
- Limited customization options
- Dependence on AI accuracy
- Potential privacy concerns with data storage
Frequently Asked Questions
-
Q:How does Context work?
A:Context uses AI to automate tech support by converting product documentation into a chatbot. -
Q:Can I import private data?
A:Yes, you can import data from various sources, including private documents. -
Q:Where is my data stored?
A:Data is securely stored on the Context platform. -
Q:Can I run Context on-prem?
A:Context is a cloud-based service and does not support on-premises deployment. -
Q:Can I use my own OpenAI key?
A:Context provides its own AI capabilities and does not require external AI keys.
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