Context
Automate Your Customer Support Today
Context is an AI-powered chat tool designed to transform your product documentation into an automated 24/7 tech support bot. It allows you to import content from various sources, install bots on multiple platforms, and provide continuous automated tech support. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context aims to streamline customer support processes and enhance user experience.
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Features
- GPT-4 Enabled Responses
- Multi-source Data Import
- Teammate Collaboration
- Citations for Responses
- Preloaded Questions for Bots
Advantages
- Efficiently deflect 50% of inquiries
- Automate responses to FAQs
- Enhance product and documentation based on user queries
- Seamless integration of content from various sources
- 24/7 automated tech support
Disadvantages
- May lack the personal touch of human interaction
- Requires continuous fine-tuning for accuracy
- Limited customization options for responses
Frequently Asked Questions
-
Q:How does Context work?
A:Context uses AI to transform product documentation into an automated tech support bot. -
Q:Can I import private data?
A:Yes, you can import data from various sources, including private ones. -
Q:Where is my data stored?
A:Your data is securely stored within the Context platform. -
Q:Can I run Context on-prem?
A:Yes, you can run Context on-premises for added security. -
Q:Can I use my own OpenAI key?
A:Yes, you can integrate your own OpenAI key with Context.
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