Context

Context

Automate Your Customer Support Today

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Context is an AI-powered chat platform designed to transform your existing knowledge base into a 24/7 tech support bot. It offers smart, automated responses to inquiries, eliminates repetition, automates replies to FAQs, and helps you understand user queries for product enhancement. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context aims to streamline customer support processes and enhance user experience.

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Features

Advantages

  • Efficiently deflects 50% of inquiries
  • Automates responses to FAQs
  • Enhances product documentation based on user queries
  • Provides accurate and fast tech support
  • Offers seamless integration with various data sources and platforms

Disadvantages

  • May lack the personal touch of human support
  • Requires initial setup and configuration
  • Limited customization options for advanced users

Frequently Asked Questions

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