Context

Context

Automate Your Customer Support Today

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Context is an AI-powered chat tool designed to transform your product documentation into an automated 24/7 tech support bot. It allows you to import content from various sources, install bots on different platforms, and provide round-the-clock automated tech support. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context aims to streamline customer support processes and enhance user experience.

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Features

Advantages

  • Efficiently deflect 50% of inquiries
  • Automate responses to FAQs
  • Enhance product and documentation based on user queries
  • Easy integration with various platforms
  • Real-time insights for superior customer support

Disadvantages

  • Limited customization options
  • Dependence on AI accuracy
  • Potential privacy concerns with data storage

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