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Context
Automate Your Customer Support Today
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Context is an AI-powered chat application designed to transform your existing knowledge base into an automated 24/7 tech support bot. It helps businesses deflect inquiries, provide smart responses, eliminate repetition, and understand user queries to enhance product documentation. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context offers a seamless and efficient customer support solution.
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Features
- GPT-4 Enabled Responses
- Multi-source Data Import
- Teammate Collaboration
- Citations for Responses
- Preloaded Questions for Bots
Advantages
- Efficiently deflects inquiries
- Provides smart and automated responses
- Eliminates repetition in customer queries
- Enhances product documentation
- Offers seamless integration with various data sources
Disadvantages
- May lack the personal touch of human support
- Initial setup may require technical expertise
- Limited customization options for responses
Frequently Asked Questions
-
Q:How does Context work?
A:Context uses AI to transform knowledge base into an automated support bot. -
Q:Can I import private data?
A:Yes, you can import private data securely into Context. -
Q:Where is my data stored?
A:Your data is securely stored within the Context platform. -
Q:Can I run Context on-prem?
A:Currently, Context operates as a cloud-based service. -
Q:Can I use my own OpenAI key?
A:Context provides its own AI capabilities and does not require external keys.
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