Cresta AI

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Balto is a real-time guidance platform designed for contact centers, powered by AI technology. It offers features such as real-time coaching, QA copilot, notetaking automation, and integrations with various CCaaS systems. Balto aims to improve agent performance, enhance customer experience, ensure compliance, and drive sales growth through behavior change and perfect conversations on every call.

Insighto is an AI Agent Builder offering Conversational AI Chatbots & AI Voice Agents. It provides a complete AI-led communication solution for transforming digital customer conversations via voice and chat. The platform offers personalized support, human-like AI phone calling, and omnichannel engagement with integrated AI agents. Insighto supports over 50 languages, trainable voice agents, and a comprehensive tools library for easy integration with third-party services. It caters to various industries like healthcare, real estate, restaurants, and SaaS, enhancing efficiency and customer experience.

ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.

Assistants Hub is an AI-powered platform that helps you create custom AI assistants in minutes. With Assistants Hub, you can easily build and deploy AI assistants for a variety of tasks, including customer service, sales, marketing, and more.

Kore.ai is an AI application that offers a wide range of conversational AI solutions for various industries such as financial services, healthcare, retail, and more. The platform provides features like automation, contact center AI, agent AI, search AI, and document segmentation. With a focus on customer, employee, and agent experiences, Kore.ai aims to optimize interactions through AI technologies. The platform also offers resources like blog posts, whitepapers, webinars, and technical documentation to support users in leveraging AI for their businesses.

Callin.io is an innovative AI solution that offers AI-driven virtual phone agents and assistants to enhance customer engagement and support. The platform provides customizable AI voice agents tailored to meet the specific needs of businesses, handling inbound and outbound customer conversations efficiently. With features like answering missed calls, assisting with appointment bookings, and responding to FAQs, Callin.io aims to revolutionize customer service operations and improve overall customer experience. The AI technology is designed to seamlessly integrate with existing CRM solutions and call center technology, providing real-time call transcripts and valuable insights from every conversation.

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our AI-powered solutions help businesses deliver exceptional customer experiences, improve operational efficiency, and reduce costs. With Five9, you can: * Empower agents to deliver results anywhere * Improve CX with practical AI * Find efficiency with AI & automation * Scale with AI & digital workforce * Realize results with Five9

UJET is a cloud-based contact center platform that provides a variety of features to help businesses improve their customer experience. These features include omnichannel support, AI-powered virtual agents, and real-time analytics. UJET is designed to be easy to use and affordable, making it a good option for businesses of all sizes.

Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

Airkit.ai eCommerce is a code-free AI agent designed for e-commerce businesses. It uses GPT-4 technology to power AI agents that can resolve over 90% of customer questions instantly, 24/7. Airkit.ai integrates with popular e-commerce tools and systems, and can be used to provide proactive customer service, personalized experiences, and support for customer service teams.

ResolveAI is a platform that allows users to create and train AI agents for customer service. These agents can be used to automate tasks such as answering FAQs, scheduling meetings, and collecting leads. ResolveAI's agents are trained using a variety of sources, including documents, website pages, and live data sources. Once trained, agents can be customized to fit the user's brand and integrated with a variety of platforms, including websites, social media, and messaging apps.

Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

Botphonic is an AI-powered call assistant application designed to automate business calls and interactions. It offers a wide range of features such as personalized calls, automated scheduling, sentiment analysis, conversation analytics, feedback collection, and multilingual support. The application aims to enhance operational performance, improve customer service quality, and increase efficiency by shifting call burdens to AI assistants. With a focus on scalability, data security, and client satisfaction, Botphonic provides a seamless and human-like communication experience for businesses across various industries.

Novolytics.ai is an AI-powered platform that offers AI voice agents to handle calls like humans. It provides solutions for various industries by automating conversations, qualifying leads, and booking appointments. The platform uses cutting-edge AI technology to deliver truly human-like conversations in multiple languages and accents, seamlessly transferring calls to human agents when needed. Novolytics.ai ensures data privacy and security compliance, offers custom voices and brand tones, and integrates with CRM systems and WhatsApp for efficient lead management.

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.

Seasalt.ai is a conversation experience platform that uses generative AI and speech recognition to help businesses communicate with their customers more effectively. It offers a range of products, including SeaX, SeaChat, SeaMeet, and SeaVoice, which can be used for a variety of purposes, such as marketing campaigns, customer service, and sales. Seasalt.ai's mission is to help businesses capture, generate, and understand all text and voice conversations for their business.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

ElevateAI by NICE is a market-leading AI-powered speech-to-text application that offers transcription models, Generative AI, Enlighten AI, and CX AI features. It provides insights by pairing free Generative AI with NICE's transcription models to uncover hidden insights in data. ElevateAI aims to make AI-powered technology accessible for all, with easy integration, deployment, and user-friendly APIs. The application is designed to help contact centers leverage the power of AI for enhanced customer experiences and innovation.

Verint CX Automation is an AI-powered platform that helps contact centers lower costs and enhance customer experience by automating workflows with AI-powered bots. The platform offers a range of capabilities such as Agent Copilot to increase agent capacity, Customer Self-Service with AI-powered IVAs, Business Analytics for speech, text, and desktop analytics, and Workforce Engagement to improve employee performance. Verint CX Automation is designed to deliver measurable ROI quickly and efficiently, making it a valuable tool for businesses looking to optimize their customer service operations.

LazyApply is an AI-powered job search tool that automates the job application process by applying to jobs across multiple platforms with a single click. It uses advanced AI algorithms to fill job applications based on user information and sends customized referral emails to relevant employees. The tool saves users hundreds of hours by streamlining applications and ensuring profiles never get blocked by platforms. LazyApply offers different plans to suit users' needs, with features like analytics dashboard, automated applications, and personalized autofill.

EMOTION LOGIC Ltd is an AI application that specializes in emotion intelligence for businesses by analyzing genuine vocal biomarkers to understand emotions beyond words and sentiment analysis. The technology detects stress, confidence, honesty levels, and intent in voice, while AI provides context and insights. The application helps organizations make fair, data-driven, and human-centric decisions by offering voice-based data for deeper insights and better outcomes across various industries.

AIJ is an AI tool designed to streamline the job application process by automating tasks such as job searching, application submission, and answering frequently asked questions. Users can save time and energy by letting AIJ handle these tasks efficiently. The tool also allows users to correct AI mistakes, enabling continuous learning and improvement.

Foreva AI is a restaurant voice AI application that never misses an order. It offers a complete solution for handling voice orders, with 99% order accuracy and support for English & Spanish customers. The application can work standalone or integrate with existing POS systems, providing enterprise-scale volume handling capabilities. Foreva AI is designed to help restaurants increase revenue, improve order accuracy, and enhance customer satisfaction through voice AI technology.

bestflights.ai is an AI-powered flight booking application that helps users find the best flight deals quickly and efficiently. The application utilizes artificial intelligence algorithms to search for flights based on user preferences and budget constraints. Users can simply input their travel details and the AI tool will provide them with a list of available flight options, including the cheapest fares and fastest routes. With bestflights.ai, users can easily book flights to various destinations around the world with just a few clicks.

Charmr is the ultimate AI texting assistant application designed to enhance your dating experience. It provides personalized pick-up lines and flirty messages based on user input, ensuring engaging conversations. The app is developed by LYTRIX LLC and offers various features to improve user interactions in the dating scene. With a commitment to privacy and data protection, Charmr aims to provide a seamless and secure platform for users to connect and communicate.

VOC AI is an AI-powered Amazon seller software offering a range of tools for Amazon sellers to analyze customer reviews, conduct market research, and improve product offerings. The platform provides features such as sentiment analysis, competitive analysis, product research, and social listening to help sellers understand customer needs and market trends. With a focus on customer analytics and AI-driven insights, VOC AI aims to empower sellers to make data-driven decisions and enhance their Amazon selling strategies.

Gestualy is an AI tool designed to measure and improve customer satisfaction and mood quickly and easily through gestures. It eliminates the need for cumbersome satisfaction surveys by allowing interactions with customers or guests through gestures. The tool uses artificial intelligence to make intelligent decisions in businesses. Gestualy generates valuable statistical reports for businesses, including satisfaction levels, gender, mood, and age, all while ensuring data protection and privacy compliance. It offers touchless interaction, immediate feedback, anonymized reports, and various services such as gesture recognition, facial analysis, gamification, and alert systems.