Best AI tools for< Integrate With Contact Center Platforms >

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Invoca is a Conversation Intelligence AI Leader that offers a Revenue Execution Platform to help marketing, sales, and contact centers drive more revenue. The platform provides solutions for call tracking, artificial intelligence, and interaction management. It integrates with Google, social advertising platforms, and offers APIs & webhooks. Invoca caters to various industries such as automotive, financial services, healthcare, insurance, retail, telecom, and travel & hospitality. The platform helps optimize ad spend, boost campaign performance, prioritize high-value callers, improve agent performance, and streamline data activation.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

InsightPro is a workforce analytics platform specifically designed for healthcare payers. It integrates claims processing, quality assurance, training, and contact center functionalities, all powered by AI and machine learning. The platform offers capabilities such as dashboards, team productivity, workforce optimization, workload management, workforce access, real-time monitoring, and training management. InsightPro aims to improve operational efficiencies, reduce costs, enhance workforce planning, and foster team collaboration within payer organizations.

Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Looti is a B2B lead generation tool that uses AI to find and qualify leads. It offers a variety of features to help businesses find the right leads for their needs, including the ability to fine-tune filters, segment data, and integrate with other tools. Looti is easy to use and provides hyper-qualified leads with contact information.

LeadFuze is an AI-powered prospecting tool for business leads and candidate sourcing. It offers unlimited and automated lead generation software that sets lead generation on autopilot. LeadFuze aggregates, matches, and verifies information in real-time across 500+ million people. It provides accurate contact and data intelligence for revenue teams and recruiters, with top ratings for ease-of-use, quality of support, and ease-of-setup. The tool is built specifically for sales, marketing, and recruiting use cases, offering hyper-targeted lead searches, complete list building automation, and integration with CRM and workflow tools. LeadFuze's AI capabilities allow users to find new leads, search specific accounts, and automate lead generation workflows effortlessly.

MailMentor is an AI-powered prospecting tool that helps businesses find and connect with more prospects. It offers a range of features to help users find and extract contact information from websites, build personalized email sequences, and track their outreach efforts. MailMentor is designed to be easy to use and integrates with a variety of CRM and marketing automation tools.

Sourcio is an AI-powered hiring agent that automates talent sourcing to help companies hire world-class talent faster than ever. It processes millions of websites to suggest relevant candidates using state-of-the-art GPTs. Sourcio creates shortlists of highly relevant candidates in minutes, searches beyond keywords for the best matches, and saves hours of manual work by integrating sourcing natively to your ATS. It brings suitable prospects to your company, screens candidates with CVs and AI summaries, and provides email addresses for contact. Sourcio is a game-changer in talent sourcing, trusted by over 50 companies and manually vetted over 5,000 candidates.

Qualifier.ai is an AI tool that automates outbound sales via email, helping users identify the best prospects, find contact details, send emails at the right time, and nurture leads through automated campaigns. It is designed to increase revenue by streamlining the sales process and enhancing prospecting efforts. The tool offers smart targeting, email automation, and nurture campaigns to optimize sales potential and improve lead generation. With advanced algorithms and integration capabilities, Qualifier.ai provides a user-friendly experience for businesses looking to boost their sales performance.

FaceConnect is a Face Recognition Person and Access Control Management System developed by Innovation Plus Co., Ltd. It offers a centralized system for managing personnel data and controlling access using facial recognition technology. The system enhances workplace security and convenience by eliminating the need for physical ID cards. FaceConnect is designed to streamline time and attendance management in organizations through AI technology, providing efficient and secure access control solutions. The application is popular for its advanced features and high efficiency in face recognition technology.

QRCodeFox.com is a user-friendly online tool for generating customized QR codes using AI. It allows you to easily create AI-Powered QR codes for various purposes, such as website URLs, contact information, text messages, and more. With QRCodeFox.com, you can customize QR codes according to your needs, providing a quick and convenient way to generate QR codes for personal and business use.

BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.

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InboxChat is an AI-powered email management tool that helps users sort, chat, and summarize their emails. It integrates with Google Accounts and offers a range of features to streamline email workflow, including: - Chat with Your Inbox: Draft emails, summarize lengthy threads, and organize data in tables. - Automate your workflow: Create automations to organize incoming emails, extract important data, create tasks, and prepare automated responses. - Quick skim: See emails at a glance with concise, customizable summaries. - Thread Summary: Get to-the-point summaries of all email threads. - Email Summaries: Quickly skim through emails. - Contact History: Access a summarized timeline of interactions with each contact. - Smart Contact Groups: Auto-tag contacts into manageable groups.

Docubee is an intelligent contract automation software that streamlines the contract creation, management, signing, and tracking process. It allows users to gather information for contracts, generate contracts swiftly through templates or AI, share contracts for review and approval, collaborate with internal and external participants in real-time, and capture secure and legally binding signatures on any device. Docubee also offers integration capabilities to connect with daily systems and APIs. The platform aims to accelerate contract processes, enhance transparency and efficiency, and scale with businesses' growth.

AI Automation Agency is a powerful AI automation tool that helps businesses cut costs, scale revenue, and stay ahead of the competition by automating sales, marketing, customer support, and operations. It offers real-time data analysis, document management, business process emulation, and chat-based interactions to assist with various business tasks. The tool is customizable, integrates with other platforms, works 24x7, and learns from interactions to provide a comprehensive business management solution.

VideoAsk by Typeform is an interactive video platform that helps streamline conversations and build business relationships at scale. It offers features such as asynchronous interviews, easy scheduling, tagging, gathering contact info, capturing leads, research and feedback, training, customer support, and more. Users can create interactive video forms, conduct async interviews, and engage with their audience through AI-powered video chatbots. The platform is user-friendly, code-free, and integrates with over 1,500 applications through Zapier.

The CryptoToken-Sender-Airdrop-Staking-Liquidity repository provides an ultimate tool for efficient and automated token distribution across blockchain wallets. It is designed for projects, DAOs, and blockchain-based organizations that need to distribute tokens to thousands of wallet addresses with ease. The platform offers advanced integrations with DeFi protocols for staking, liquidity farming, and automated payments. Users can send tokens in bulk, distribute tokens to multiple wallets instantly, optimize gas fees, integrate with DeFi protocols for liquidity provision and staking, set up recurring payments, automate liquidity farming strategies, support multi-chain operations, monitor transactions in real-time, and work with various token standards. The repository includes features for connecting to blockchains, importing and managing wallets, customizing mailing parameters, monitoring transaction status, logging transactions, and providing a user-friendly interface for configuration and operation.

Chatbox is a desktop client for ChatGPT, Claude, and other LLMs, providing a user-friendly interface for AI copilot assistance on Windows, Mac, and Linux. It offers features like local data storage, multiple LLM provider support, image generation with Dall-E-3, enhanced prompting, keyboard shortcuts, and more. Users can collaborate, access the tool on various platforms, and enjoy multilingual support. Chatbox is constantly evolving with new features to enhance the user experience.

A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL

Easy Voice Toolkit is a toolkit based on open source voice projects, providing automated audio tools including speech model training. Users can seamlessly integrate functions like audio processing, voice recognition, voice transcription, dataset creation, model training, and voice conversion to transform raw audio files into ideal speech models. The toolkit supports multiple languages and is currently only compatible with Windows systems. It acknowledges the contributions of various projects and offers local deployment options for both users and developers. Additionally, cloud deployment on Google Colab is available. The toolkit has been tested on Windows OS devices and includes a FAQ section and terms of use for academic exchange purposes.

Helicone is an open-source observability platform designed for Language Learning Models (LLMs). It logs requests to OpenAI in a user-friendly UI, offers caching, rate limits, and retries, tracks costs and latencies, provides a playground for iterating on prompts and chat conversations, supports collaboration, and will soon have APIs for feedback and evaluation. The platform is deployed on Cloudflare and consists of services like Web (NextJs), Worker (Cloudflare Workers), Jawn (Express), Supabase, and ClickHouse. Users can interact with Helicone locally by setting up the required services and environment variables. The platform encourages contributions and provides resources for learning, documentation, and integrations.

Swirl is an open-source software that allows users to simultaneously search multiple content sources and receive AI-ranked results. It connects to various data sources, including databases, public data services, and enterprise sources, and utilizes AI and LLMs to generate insights and answers based on the user's data. Swirl is easy to use, requiring only the download of a YML file, starting in Docker, and searching with Swirl. Users can add credentials to preloaded SearchProviders to access more sources. Swirl also offers integration with ChatGPT as a configured AI model. It adapts and distributes user queries to anything with a search API, re-ranking the unified results using Large Language Models without extracting or indexing anything. Swirl includes five Google Programmable Search Engines (PSEs) to get users up and running quickly. Key features of Swirl include Microsoft 365 integration, SearchProvider configurations, query adaptation, synchronous or asynchronous search federation, optional subscribe feature, pipelining of Processor stages, results stored in SQLite3 or PostgreSQL, built-in Query Transformation support, matching on word stems and handling of stopwords, duplicate detection, re-ranking of unified results using Cosine Vector Similarity, result mixers, page through all results requested, sample data sets, optional spell correction, optional search/result expiration service, easily extensible Connector and Mixer objects, and a welcoming community for collaboration and support.

LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.

Supervisely is a computer vision platform that provides a range of tools and services for developing and deploying computer vision solutions. It includes a data labeling platform, a model training platform, and a marketplace for computer vision apps. Supervisely is used by a variety of organizations, including Fortune 500 companies, research institutions, and government agencies.

General Framework is a cross-platform library designed to help create apps with a unified codebase using Flutter. It offers features such as cross-platform support, standardized style code, a CLI for easier usage, API integration for bot development, customizable extensions for faster development, and user-friendly information. The library is intended to streamline the app, server, bot, and userbot creation process by providing a comprehensive set of tools and functionalities.

Pathway is a Python data processing framework for analytics and AI pipelines over data streams. It's the ideal solution for real-time processing use cases like streaming ETL or RAG pipelines for unstructured data. Pathway comes with an **easy-to-use Python API** , allowing you to seamlessly integrate your favorite Python ML libraries. Pathway code is versatile and robust: **you can use it in both development and production environments, handling both batch and streaming data effectively**. The same code can be used for local development, CI/CD tests, running batch jobs, handling stream replays, and processing data streams. Pathway is powered by a **scalable Rust engine** based on Differential Dataflow and performs incremental computation. Your Pathway code, despite being written in Python, is run by the Rust engine, enabling multithreading, multiprocessing, and distributed computations. All the pipeline is kept in memory and can be easily deployed with **Docker and Kubernetes**. You can install Pathway with pip: `pip install -U pathway` For any questions, you will find the community and team behind the project on Discord.

DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.

Sparkle is a tool that streamlines the process of building AI-driven features in applications using Large Language Models (LLMs). It guides users through creating and managing agents, defining tools, and interacting with LLM providers like OpenAI. Sparkle allows customization of LLM provider settings, model configurations, and provides a seamless integration with Sparkle Server for exposing agents via an OpenAI-compatible chat API endpoint.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Merlinn is an open-source AI-powered on-call engineer that automatically jumps into incidents & alerts, providing useful insights and RCA in real time. It integrates with popular observability tools, lives inside Slack, offers an intuitive UX, and prioritizes security. Users can self-host Merlinn, use it for free, and benefit from automatic RCA, Slack integration, integrations with various tools, intuitive UX, and security features.

Weights & Biases (W&B) is a platform that helps users build better machine learning models faster by tracking and visualizing all components of the machine learning pipeline, from datasets to production models. It offers tools for tracking, debugging, evaluating, and monitoring machine learning applications. W&B provides integrations with popular frameworks like PyTorch, TensorFlow/Keras, Hugging Face Transformers, PyTorch Lightning, XGBoost, and Sci-Kit Learn. Users can easily log metrics, visualize performance, and compare experiments using W&B. The platform also supports hosting options in the cloud or on private infrastructure, making it versatile for various deployment needs.

Empower Functions is a family of large language models (LLMs) that provide GPT-4 level capabilities for real-world 'tool using' use cases. These models offer compatibility support to be used as drop-in replacements, enabling interactions with external APIs by recognizing when a function needs to be called and generating JSON containing necessary arguments based on user inputs. This capability is crucial for building conversational agents and applications that convert natural language into API calls, facilitating tasks such as weather inquiries, data extraction, and interactions with knowledge bases. The models can handle multi-turn conversations, choose between tools or standard dialogue, ask for clarification on missing parameters, integrate responses with tool outputs in a streaming fashion, and efficiently execute multiple functions either in parallel or sequentially with dependencies.

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