
Balto
AI-Powered Contact Center at Your Fingertips

Balto is a real-time guidance platform designed for contact centers, powered by AI technology. It offers features such as real-time coaching, QA copilot, notetaking automation, and integrations with various CCaaS systems. Balto aims to improve agent performance, enhance customer experience, ensure compliance, and drive sales growth through behavior change and perfect conversations on every call.
For Tasks:
Click tags to check more tools for each tasksFor Jobs:
Features
- Real-time coaching
- QA copilot
- Notetaking automation
- Integrations with CCaaS systems
- Generative AI tools
Advantages
- Improves agent performance
- Enhances customer experience
- Ensures compliance
- Drives sales growth
- Provides real-time guidance
Disadvantages
- May require training for optimal use
- Dependence on AI technology
- Integration complexity
Frequently Asked Questions
-
Q:What is Balto?
A:Balto is a real-time guidance platform for contact centers powered by AI. -
Q:What features does Balto offer?
A:Balto offers features such as real-time coaching, QA copilot, notetaking automation, and integrations with CCaaS systems. -
Q:How does Balto help improve customer experience?
A:Balto helps improve customer experience by providing agents with real-time guidance and coaching during calls.
Alternative AI tools for Balto
Similar sites

Balto
Balto is a real-time guidance platform designed for contact centers, powered by AI technology. It offers features such as real-time coaching, QA copilot, notetaking automation, and integrations with various CCaaS systems. Balto aims to improve agent performance, enhance customer experience, ensure compliance, and drive sales growth through behavior change and perfect conversations on every call.

ASAPP
ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.

Regal
Regal is an AI-powered contact center software that leverages AI agents and automated personalization to drive better sales, support, and retention. It offers a range of products and solutions tailored for complex enterprises, with features such as Generative AI for contact centers, AI phone agents, AI SMS agents, unified customer profile analytics, journey builder, IVR, sales dialer, branded caller ID, spam remediation, and more. Regal aims to transform customer conversations by providing super-human agents and tools to empower teams, resulting in game-changing outcomes for high-consideration industries.

CCX AI
CCX AI is a smart Client Relationship Management tool that leverages artificial intelligence to transform customer interactions. It offers features such as call, chat, personalized engagement, voice & video conferencing, SMS, mail, innovative dashboard, real-time analytics, screen sharing, call forwarding, CRM integration, and more. CCX AI empowers businesses to streamline workflows, drive efficiency, and scale confidently with its AI-powered customer communication solutions. The platform provides real-time insights, smart automation, sentiment analysis, conversational AI, predictive analytics, and workflow automation to enhance customer engagement and satisfaction across multiple channels.

Moveo.AI
Moveo.AI is an AI-powered platform that transforms customer experience by offering GenAI agents to turn one-way notifications into conversations. It delivers hyper-personalized experiences at scale, drives revenue growth, and enhances product adoption. The platform provides accurate and human-like AI agents for private and secure interactions, helping users with various tasks like credit card statements and FAQs. Moveo.AI is trusted by millions of users at leading enterprises daily, offering proactive engagement, product adoption, customer retention, and exceptional customer care.

Aircall
Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and delivers actionable insights. Trusted by over 20,000 companies, Aircall offers easy-to-use features for better conversations, effortless management of business conversations, powerful analytics for more clarity, and AI-powered productivity to automate tasks and focus on customer relationships.

NICE
NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

LiveX AI Agent
LiveX AI Agent is an AI-powered tool designed to elevate customer experience by providing unmatched customer engagement across various platforms. It empowers businesses with a trusted AI agent that offers tailored pricing, increases conversion rates, leads generation, and self-service rates. The tool aims to help businesses grow effortlessly by generating leads, educating on products, enhancing loyalty, and reducing returns. LiveX AI Agent provides real-time insights, instant checkout, and cost-saving solutions to streamline support and improve customer interactions.

Talkdesk
Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

AviaryAI
AviaryAI is an AI tool that offers outbound AI voice agents, real-time translation, and a knowledge base tailored for the financial services industry. It aims to help credit unions, insurance companies, and banks enhance customer interactions, streamline processes, and drive revenue through generative AI technology. AviaryAI is backed by Y Combinator and emphasizes secure, compliant, and ethical AI development. With a focus on deep domain expertise and quick implementation, AviaryAI enables organizations to maximize outreach, save time, and improve multilingual communication.

Vindey
Vindey is an industry-leading AI-powered CRM platform designed for property management and sales solutions. It offers real-time smart suggestions, automation features, and intelligent sales automation to transform customer experiences. Vindey handles the entire sales pipeline, from lead qualification to deal closing, while providing personalized interactions and seamless lead management. The platform also offers AI-powered payment insights, workflow automation, and tailored solutions for various industries, such as sales, healthcare, real estate, education, and manufacturing.

Waanee AI
Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Backlsh
Backlsh is an AI-powered time tracking platform designed to increase team productivity by providing automatic time tracking, productivity analysis, AI integration for insights, and attendance tracking. It offers personalized AI tips, apps and websites monitoring, and detailed reports for performance analysis. Backlsh helps businesses optimize workflow efficiency, identify workforce disparities, and make data-driven decisions to enhance productivity. Trusted by over 10,000 users, Backlsh is acclaimed for its industry-leading features and seamless remote collaboration capabilities.

QuickCasa
QuickCasa is an AI-powered platform designed for smarter leasing lead qualification in the real estate industry. It utilizes advanced AI technology to engage, qualify, and convert rental leads, allowing property managers to provide a more personalized and efficient customer experience for prospective residents. QuickCasa offers features such as AI-powered lead scoring, real-time reporting, natural humanlike conversations, and automated lead summary notifications.

Surfsite
Surfsite is an AI application designed for SaaS professionals to streamline workflows, make data-driven decisions, and enhance productivity. It offers AI assistants that connect to essential tools, provide real-time insights, and assist in various tasks such as market research, project management, and analytics. Surfsite aims to centralize data, improve decision-making, and optimize processes for product managers, growth marketers, and founders. The application leverages advanced LLMs and integrates seamlessly with popular tools like Google Docs, Jira, and Trello to offer a comprehensive AI-powered solution.

Hostcomm
Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.
For similar tasks

Balto
Balto is a real-time guidance platform designed for contact centers, powered by AI technology. It offers features such as real-time coaching, QA copilot, notetaking automation, and integrations with various CCaaS systems. Balto aims to improve agent performance, enhance customer experience, ensure compliance, and drive sales growth through behavior change and perfect conversations on every call.

Maigon
Maigon is a state-of-the-art AI application designed for contract review. It offers efficient and accurate AI-driven contract review tools that screen agreements, answer legal questions, and provide guidance for finalizing contracts in record time. Maigon integrates the latest deep learning technology, including the platform-wide integration of OpenAI's GPT-4, to ensure maximum accuracy and efficiency. The application is trusted by industry leaders and helps businesses and organizations worldwide automate the legal document review process, allowing them to focus on strategic tasks.

FinalScout
FinalScout is an AI-powered email finding and outreach tool designed to help users find valid email addresses for professionals and craft tailored emails at scale. The tool leverages ChatGPT and EmailAI's advanced AI technology to ensure up to 98% email deliverability. With a massive and accurate database of business profiles, company profiles, and email addresses, FinalScout simplifies the process of email outreach, making it effortless and effective for users. The platform is GDPR & CCPA compliant, offering features like finding professional email addresses, managing contacts, and exporting data to CSV.

UserWay
UserWay is a web accessibility AI solution designed to ensure compliance with accessibility standards. It helps websites make their content accessible to people with disabilities by providing features such as screen reader optimization, keyboard navigation, and color contrast adjustments. UserWay aims to make the web a more inclusive place by enabling all users to access online content easily and efficiently.

Biscuits.ai
Biscuits.ai is an AI-powered cookie policy generator that helps website owners create customized cookie policies. By simply entering the URL of their website, users can automatically detect the cookies they need and generate a comprehensive policy. Biscuits.ai streamlines the process of ensuring compliance with privacy regulations and provides a hassle-free solution for managing cookies on websites.

Telescope
Telescope is a generative intelligence application designed for the finance industry. It leverages data and foundation models to co-pilot investors with AI, reducing investor paralysis and enhancing discovery. The application simplifies investment discovery for retail investors, enables the construction of investment baskets across factor and thematic investing, transforms official company announcements into articles, identifies technical trading patterns, and ensures compliance within ethical frameworks. Telescope offers customizable AI-powered investment tools that integrate directly with trading platforms, aiming to improve investment discovery, increase engagement, and boost customer retention.

CookieChimp
CookieChimp is a modern consent management platform designed to help websites effortlessly collect user consent for 3rd party services while ensuring compliance with various privacy standards such as GDPR, CCPA, TCF 2.2, and Google Consent Mode. The platform offers features like dashboard monitoring, automated cookie scanning, customizable consent banners, integrations with CRM and marketing tools, global compliance solutions, robust consent logging, and AI-powered efficiency. CookieChimp is trusted by modern companies for its user-friendly interface, valuable insights, and quick setup process.

Trazable LifeCycle
Trazable LifeCycle is a sustainability software designed to measure, improve, and report the sustainability of companies. It simplifies the process of measuring and reporting environmental impact by providing tools to create process maps, add environmental impact data, and generate key sustainability indicators. The software is tailored for the food industry, offering over 50 million industry-specific data points to aid in decision-making and compliance with sustainability regulations. Trazable LifeCycle ensures data validity by using constantly updated and validated datasets, allowing users to measure both product and organizational carbon footprints.

Briefly
Briefly is an AI-powered briefing platform that helps users write effective briefs faster. It offers features like FastDrafts for quick draft generation, tailored feedback for improvement, personalized effectiveness case studies for inspiration, and business intelligence engine for strategic alignment. The platform ensures compliance, security, and measurable ROI, with fine-grained admin controls and personalized onboarding. Briefly is trusted by marketers worldwide, from startups to Fortune 500 companies, to enhance their marketing strategies and productivity.

Cookiebot
The website is a platform that provides information about the use of cookies on the site. It explains the different types of cookies used, their purposes, and the providers of these cookies. Users can learn about the necessity of cookies for the website's operation, how to manage cookie preferences, and the importance of user consent for storing cookies. The site aims to enhance user understanding of online privacy and data protection regulations.

AI Checklist Generator
AI Checklist Generator is an AI tool that helps users create custom checklist templates for various processes across different industries. It leverages AI technology to streamline the checklist creation process, ensuring accuracy and efficiency. The tool offers a wide range of pre-designed checklist templates tailored to specific industries, such as accounting, advertising, agriculture, construction, consulting, e-commerce, education, engineering, financial services, hotel & hospitality, human resources, information technology, insurance, law firm, manufacturing, marketing, property management, real estate, restaurant, retail, software development, and transportation. Users can easily customize these templates or create their own checklists using AI-powered features.

ShiftX
ShiftX is a collaborative business process tool designed to help organizations optimize operations, ensure compliance, and increase customer satisfaction. It offers a range of features to help users manage processes, including the ability to create visual process maps, assign roles and tasks, and collaborate with colleagues. ShiftX is also committed to security and reliability, with features such as GDPR compliance, encrypted connections, and SAML single sign-on.

LogicMonitor
LogicMonitor is a cloud-based infrastructure monitoring platform that provides real-time insights and automation for comprehensive, seamless monitoring with agentless architecture. It offers a wide range of features including infrastructure monitoring, network monitoring, server monitoring, remote monitoring, virtual machine monitoring, SD-WAN monitoring, database monitoring, storage monitoring, configuration monitoring, cloud monitoring, container monitoring, AWS Monitoring, GCP Monitoring, Azure Monitoring, digital experience SaaS monitoring, website monitoring, APM, AIOPS, Dexda Integrations, security dashboards, and platform demo logs. LogicMonitor's AI-driven hybrid observability helps organizations simplify complex IT ecosystems, accelerate incident response, and thrive in the digital landscape.

Copyright Check AI
Copyright Check AI is a service that helps protect brands from legal disputes related to copyright violations on social media. The software automatically detects copyright infringements on social profiles, reducing the risk of costly legal action. It is used by Heads of Marketing and In-House Counsel at top brands to avoid lawsuits and potential damages. The service offers a done-for-you audit to highlight violations, deliver reports, and provide ongoing monitoring to ensure brand protection.

expert.ai
expert.ai is an AI platform that offers natural language technologies and responsible AI integrations across various industries such as insurance, banking, publishing, and more. The platform helps streamline operations, extract critical data, drive revelations, ensure compliance, and deliver key information for businesses. With a focus on responsible AI, expert.ai provides solutions for insurers, pharmaceuticals, publishers, and financial services companies to reduce errors, save time, lower costs, and accelerate intelligent process automation.

Rekor
Rekor is an AI-powered platform that delivers revolutionary roadway intelligence by collecting, connecting, and organizing mobility data. It offers a range of software platforms, hardware systems, and applications for urban mobility, transportation management, and public safety. Rekor's technology utilizes computer vision, edge processing, and predictive algorithms to transform data into actionable intelligence, benefiting communities and businesses on a daily basis. With a focus on security standards and data governance, Rekor provides comprehensive traffic and vehicle analytics, license plate recognition, and compliance automation solutions.

Visionify.ai
Visionify.ai is an advanced Vision AI application designed to enhance workplace safety and compliance through AI-driven surveillance. The platform offers over 60 Vision AI scenarios for hazard warnings, worker health, compliance policies, environment monitoring, vehicle monitoring, and suspicious activity detection. Visionify.ai empowers EHS professionals with continuous monitoring, real-time alerts, proactive hazard identification, and privacy-focused data security measures. The application transforms ordinary cameras into vigilant protectors, providing instant alerts and video analytics tailored to safety needs.

vHive
vHive is an autonomous digital twin software that enables users to create a digitized portfolio of global enterprise assets. The platform offers advanced AI analytics and insights to maximize revenue and facilitate exponential growth. With vHive, users can improve operational efficiency, rapidly digitize assets worldwide, ensure security and compliance, and scale their asset portfolio through end-to-end automation. Trusted by leading enterprises, vHive provides a user-friendly platform for collecting data and insights across various use cases, ultimately driving organizational efficiency and innovation.

Curation AI
Curation AI is a data-centric AI tool that helps businesses enhance, build, and activate their audiences through curated data and AI technology. The platform offers solutions for data sourcing, audience profiling, compliance, and more. By utilizing curated data and AI, Curation AI aims to optimize marketing campaigns and provide valuable insights into customer behavior and preferences. The tool caters to various industries such as automotive, luxury retail, financial services, higher education, publishers, and entertainment companies.

Parasoft
Parasoft is an intelligent automated testing and quality platform that offers a range of tools covering every stage of the software development lifecycle. It provides solutions for compliance standards, automated software testing, and various industries' needs. Parasoft helps users accelerate software delivery, ensure quality, and comply with safety and security standards.

Easify AI
Easify AI is an intelligent data analytics tool that serves as an extension of your team. It allows you to connect your databases, query data using natural language, visualize results, and make informed decisions based on real-time insights. The tool is designed to ensure data protection, security, and compliance with GDPR regulations, offering customized AI solutions to meet your business objectives.

OmniAI
OmniAI is an AI tool that allows teams to deploy AI applications on their existing infrastructure. It provides a unified API experience for building AI applications and offers a wide selection of industry-leading models. With tools like Llama 3, Claude 3, Mistral Large, and AWS Titan, OmniAI excels in tasks such as natural language understanding, generation, safety, ethical behavior, and context retention. It also enables users to deploy and query the latest AI models quickly and easily within their virtual private cloud environment.

LLM Token Counter
The LLM Token Counter is a sophisticated tool designed to help users effectively manage token limits for various Language Models (LLMs) like GPT-3.5, GPT-4, Claude-3, Llama-3, and more. It utilizes Transformers.js, a JavaScript implementation of the Hugging Face Transformers library, to calculate token counts client-side. The tool ensures data privacy by not transmitting prompts to external servers.

Ariglad
Ariglad is an AI-powered Knowledge Base API designed for support teams to enhance their customer service strategies. It automates the creation and updates of knowledge bases by analyzing support tickets, providing insights for data-driven decisions. The tool offers integrations with various platforms like Slack, Microsoft Teams, and HRIS, enabling teams to confidently lead with strategy backed by people analytics.
For similar jobs

Krisp
Krisp is the world's #1 Noise Cancelling App and AI Meeting Assistant that offers AI Noise Cancellation to remove background noises, voices, and echoes from online meetings. It also provides AI Meeting Assistant features like transcribing, summarizing, and recording online meetings. Krisp caters to individuals, teams, call centers, and developers, offering a range of AI-powered solutions to enhance communication clarity and productivity.

ZenCall.ai
ZenCall.ai is an AI-powered virtual assistant tool designed to simplify call management for businesses. It offers features such as instant AI agent setup, call handling, outbound call management, and CRM integration. ZenCall ensures efficient call routing, warm transfers, text messages, and email notifications. The tool supports multiple languages, provides prompt expert consultations, and offers a user-friendly interface for seamless call management. With ZenCall, businesses can optimize their call handling processes, improve customer interactions, and enhance overall productivity.

VOYP
VOYP is a voice-powered AI application that serves as a personal call assistant, allowing users to make appointments, reservations, and international calls effortlessly. It offers features such as international calls, multiple languages, call recording, and calendar integration. VOYP is beneficial for individuals with speech impairments or social anxiety, providing independence and convenience. The application can be accessed through various platforms like Web, Android, iPhone, and ChatGPT, offering a seamless user experience.

PolyAI
PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Simple Phones
Simple Phones is an AI-powered virtual phone system that allows businesses to never miss a call from customers. The application uses AI agents to answer inbound and outbound calls, log call details, offer affordable pricing plans, provide customization options, and support multiple languages and accents. Users can create their own AI agent in just 60 seconds and customize it for various use cases, such as booking appointments, answering FAQs, and routing calls to different team members. Simple Phones aims to enhance customer communication and streamline call handling processes for businesses of all sizes.

Second Nature
Second Nature is an AI-powered sales training software that offers life-like role-playing simulations to enhance sales skills and productivity. It provides personalized AI role plays, customized simulations, and virtual pitch partners to help sales teams practice conversations, improve performance, and drive results. The platform features AI avatars, template libraries, and various training modules for different industries and use cases.

Synthflow
Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.

Agent4
Agent4 is an AI-driven virtual agent platform that allows users to create custom voice experiences for callers to their business or mobile phone. The platform enables users to build intelligent agents that can answer calls, place calls, book meetings, listen to voicemails, and provide summaries. Agent4 offers real-time call monitoring, sentiment analysis for voicemails, and filtering out robocallers. Users can customize their agents with their own content and access their systems, making it a versatile tool for various call handling tasks.

Dasha
Dasha is a conversational AI-as-a-service platform that allows developers to embed realistic voice and text conversational capabilities into their apps or products. With a single integration, developers can create smart conversational apps for web, desktop, mobile, IoT, and call centers. Dasha's declarative programming language, DashaScript, makes it easy to design complex real-world conversations that pass a limited Turing test. Developers can use Dasha to automate call center conversations, recreate the Google Duplex demo, or create no-code GUIs for their users. Dasha's platform is flexible and can be integrated with any platform or programming language. It also offers a free tier for builders and testers.

Caffeinated CX
Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

Salient
Salient is an AI-powered platform that helps automotive lenders automate customer interactions and improve the customer experience. It offers a range of features including automated welcome and verification calls, inbound call automation, early delinquency calls, and payment processing. Salient is SOC 2 compliant and PCI L1 certified, ensuring the security and privacy of customer data.

ConvoLinx
ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

Air
Air is the world's first AI that can have full on 10-40 minute long phone calls that sound like a REAL human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full time agent without having to be trained, managed or motivated. It just works 24/7/365.

Smith.ai
Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

mySQM™ QA
SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Loman
Loman is a 24/7 AI phone agent and receptionist designed specifically for restaurants. It revolutionizes the way restaurants manage calls by answering calls, taking orders, booking reservations, upselling customers, and more. Loman ensures every customer call is answered instantly, eliminates wait times, and provides seamless, personalized service. The AI technology behind Loman allows for top-tier customer service, reduced operational costs, and increased efficiency, ultimately enhancing the restaurant's reputation and bottom line.

JustCall
JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

Had-a Call
Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Ace Peak
Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

AIReception
AIReception is a conversational AI voice assistant platform that allows businesses to build virtual receptionists capable of answering customer questions 24/7. The AI voice assistants are designed to replicate human speech patterns and interactions, providing a natural and immersive experience. The platform offers features such as hyper-realistic voices, human-like interaction, perfect memory, customizable responses, and call transferring. AIReception aims to enhance customer service, reduce overhead costs, and provide detailed analytics for customer interactions.

Tomato.ai
Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

interface.ai
interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

OpenCall.ai
OpenCall.ai is an AI call center application that offers businesses a customized AI solution to handle calls, appointments, and customer inquiries. It streamlines operations, improves customer satisfaction, and increases revenue by eliminating wait times and providing a personalized experience. The AI is tailored to fit different industries like medical, beauty, real estate, and more, ensuring seamless integration with existing processes. OpenCall.ai is easy to deploy, powerful in customization, private in data handling, and reliable in solving common communication challenges.

Autocalls.ai
Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.