ASAPP

ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

Gnani.ai is an AI application that offers a suite of agentic AI solutions for enterprises, including Inya Workforce for AI automation, Inya Assist for real-time agent support, Inya Shield for voice biometrics, and Inya Insights for call analytics. The platform enables businesses to build and deploy voice and chat agents quickly without the need for coding. With features like automated QA, voice biometrics, and real-time call analytics, Gnani.ai helps businesses improve customer experience, increase operational efficiency, and drive revenue growth across various industries.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

SimpleTalk AI is an advanced AI application that offers voice AI technology to businesses, enabling them to streamline customer interactions, automate tasks, and enhance communication efficiency. With features like universal calendar syncing, conversational AI voicemail replacement, seamless handoff capability, intelligent real-time interaction, and global communication capabilities, SimpleTalk AI revolutionizes customer relationship management. The application provides custom-made voice AI agents for various industries, such as real estate, solar, health insurance, tech support, and credit repair, offering tailored solutions for different use cases. SimpleTalk AI empowers businesses to break language barriers, automate for efficiency, innovate customer service, and maximize savings by leveraging AI-driven communication solutions.

Teammates.ai is an AI application designed for customer service, sales, and lead generation. It offers autonomous AI agents that handle entire business functions, providing human-like interactions in over 50 languages on various channels. The application aims to revolutionize customer support and sales processes by delivering 24/7 support, seamless CRM integration, and real-time responses to customer queries. With self-learning capabilities and scalability, Teammates.ai empowers businesses to enhance customer experience and boost productivity.

OpenPhone is a collaborative business phone application designed for startups and small businesses. It offers a range of features such as dedicated phone numbers, team communication, call summaries and transcripts, messaging, and AI capabilities through the Sona answering agent. OpenPhone aims to streamline communication processes, enhance customer relationships, and provide a seamless experience for users.

Manifest AI is an AI application that offers ChatGPT, a powerful tool for individuals and businesses. ChatGPT is a large language model that can assist with various tasks such as generating creative text formats, research and development, and more. Manifest AI also provides automated quality management, customer experience design, and customer success manager services. The application aims to enhance customer service, boost sales, and improve overall business performance through AI-powered solutions.

Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

Edward is a conversational AI platform that helps businesses automate customer service, sales, and marketing tasks. It uses natural language processing and machine learning to understand customer intent and provide personalized responses. Edward can be integrated with a variety of business applications, including CRM, help desk, and e-commerce platforms.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

GetVocal AI is an artificial intelligence platform that automates sales calls, offering a 24/7 telephonic agent service to optimize and expand a company's sales operations. It provides reliable AI phone agents trained on user data to handle complex discussions seamlessly integrated into the team's workflow. The platform offers unlimited near-human calls, advanced conversational intelligence, continuous learning, and personalized training for agents. GetVocal AI aims to empower businesses to grow sales, increase efficiency, and enhance customer interactions through AI-driven solutions.

ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.

Sybill is an AI sales assistant application that provides accurate and automatic call summaries, AI follow-up emails, and deal summaries. It helps sales teams save time by automating CRM updates, generating personalized follow-up emails, and analyzing verbal and non-verbal cues during calls. Sybill empowers sales professionals with comprehensive meeting summaries, contextual outcomes, and insights to close more deals effectively. The application is designed to enhance sales productivity, improve customer relationships, and streamline sales processes.

OpenPhone is a collaborative business phone application designed for startups and small businesses. It offers a range of features such as dedicated phone numbers, team communication, call summaries and transcripts, messaging, and AI capabilities through the Sona answering agent. OpenPhone aims to streamline communication processes, enhance customer relationships, and provide a seamless experience for users.

ChatGPT is an AI-powered chat application developed by reroom.ai. The app helps break down tasks into manageable steps and requires a sign up to use, with ChatGPT Plus being available as a premium feature.

Nexus is a Business-led Enterprise AI Platform that empowers business teams to transform their workflows into autonomous agents in a matter of days. It offers a secure, reliable, and flexible solution that enables enterprises to deploy 100x faster without involving engineering teams. Nexus provides adaptive intelligence, dynamic planning, continuous learning, and technology-agnostic intelligent automation. It allows for universal deployment, works with existing tools, and grows with businesses without increasing headcount.

Greptile is an AI tool designed to assist developers in code review processes. It integrates with GitHub to review pull requests and identify bugs, antipatterns, and other issues in the codebase. By leveraging AI technology, Greptile aims to streamline the code review process and improve code quality.

How2 is an AI-powered tool designed for the Command-Line interface, offering users the ability to receive suggestions for shell commands directly from their Unix Terminal. It utilizes AI models retrained on Bash/Zsh commands to provide accurate and relevant recommendations. Users can benefit from up to 5 free queries per day, ensuring easy access to command-line assistance. How2 prioritizes user safety by never executing commands, focusing on proposing options to prevent code injection or misuse. Additionally, the tool enables users to quickly create Bash scripts and search StackOverflow via Google by adding the -s option. With support for PowerShell and easy installation on various operating systems, How2 is a versatile and user-friendly AI tool for enhancing the Command-Line experience.

Triplo AI is an AI-powered assistant designed to enhance productivity by providing real-time assistance, content generation, context-aware translations, and customizable prompts. It supports multiple languages, integrates with various tools, and offers automation features. Users can access Triplo AI on different operating systems and devices, making it a versatile and efficient solution for a wide range of tasks.

ChatBA is a generative AI tool designed for creating slides effortlessly. It utilizes advanced AI technology to assist users in generating content for presentations, making the process efficient and seamless. By leveraging the power of AI, ChatBA streamlines the creation of slides by providing automated suggestions and content generation capabilities. With ChatBA, users can enhance their productivity and creativity in developing visually appealing and informative slides for various purposes.

Kaba.ai is an open-source context engine and model facilitator that helps users create turnkey personal knowledge graphs in a verifiable, private, and secure manner. It allows users to manage their digital memories using zero-copy training, providing infinite context across networks and computers. Kaba.ai enables users to grow their graphs and build personalized experiences in productivity, shopping, research, entertainment, and more. The application emphasizes real product usage over marketing lies, ensuring data ownership and privacy. With multi-modal, multi-input, and multi-context capabilities, Kaba.ai aims to enhance user experiences and make them superhuman.

Comigo is an AI-powered mental wellness and productivity support application designed to help individuals with ADHD manage their symptoms and improve their daily lives. The app combines therapy and productivity tools to provide practical advice, support, and exercises tailored to the user's unique needs. Comigo offers features such as task planning, focus mode, life planner, evidence-based exercises, executive function coaching, and progress tracking. Users can access 24/7 support and guidance to develop long-term strategies for personal growth and self-regulation.

Lightfield is an AI-powered CRM application that offers a new approach to managing customer relationships. It creates a comprehensive customer memory by capturing and storing every interaction, from meetings to emails and support tickets. The AI algorithms analyze patterns and automate workflows to enhance productivity and focus on building meaningful customer relationships. Users can ask natural language questions to uncover insights and make data-driven decisions. Lightfield aims to streamline the CRM process and provide grounded answers to complex questions.

Figure is a pioneering AI robotics company that is revolutionizing the field by introducing a general-purpose humanoid robot to the market. The company is focused on developing robots that can think for themselves and perform a wide range of tasks autonomously, from household chores to end-to-end operations in various industries. By combining cutting-edge AI technology with the dexterity of the human form, Figure aims to address labor shortages and provide innovative solutions for both home and commercial environments.

Jamie is a personal AI note-taking tool designed to capture and summarize meeting notes seamlessly. It is trusted by over 50,000 professionals across industries and offers features like detailed meeting summaries, GDPR compliance, support for multiple languages, and the ability to ask questions across past meetings. Jamie aims to enhance productivity by automating meeting notes, providing instant answers, and automating follow-up tasks. Users can use Jamie in any meeting, online or in-person, without the need for intrusive bots.

The Visual Studio Marketplace is a platform where developers can find and publish extensions for Visual Studio family of products. It offers a wide range of extensions to enhance the functionality and features of Visual Studio, Visual Studio Code, Azure DevOps, and more. Developers can customize their development environment with various tools and integrations available on the marketplace.

Frame is an Intelligent Company Workspace solution that offers a suite of AI-powered tools and AI employees to help businesses manage their product development, sales, employee productivity, and more. It provides features like building custom AI employees, cross-app search, cross-app linking, Chrome extension access, and real-time data awareness. Frame aims to streamline work processes by centralizing company knowledge, enhancing team productivity, and simplifying multi-channel interactions. The platform is trusted by world-class companies and is designed to revolutionize the way teams work by integrating AI seamlessly into daily workflows.

The website offers a variety of Notion templates and tools designed to enhance productivity and organization. Users can find templates for habit tracking, book tracking, mood tracking, and more. Additionally, the site provides resources for web developers, HR professionals, students, and freelancers to streamline their workflows and improve efficiency.

OneAudio is an AI-powered tool that allows users to summarize, transcribe, and convert audio files into notes. With features like recording, summarization, and language selection, OneAudio helps users organize and transform their ideas efficiently. The tool leverages OpenAI GPT-4 and GPT-4o models to provide accurate transcriptions and summaries. Users can choose from different pricing plans based on their needs, from a free tier to a premium plan with unlimited features. OneAudio is designed to streamline the process of converting audio content into written notes, making it ideal for students, professionals, and anyone looking to enhance their productivity.

Kel is an AI Assistant designed to operate within the Command Line Interface (CLI). It offers users the ability to automate repetitive tasks, boost productivity, and enhance the intelligence and efficiency of their CLI experience. Kel supports multiple Language Model Models (LLMs) including OpenAI, Anthropic, and Ollama. Users can upload files to interact with their artifacts and bring their own API key for integration. The tool is free and open source, allowing for community contributions on GitHub. For support, users can reach out to the Kel team.

Allclues is an AI-infused workspace designed for reading, writing, research, and productivity enhancement. It offers features like Clues AI for intuitive assistance, ClueReport for summarizing readings, and OmniMap for visualizing connections. The application aims to help users organize information, generate insights, and enhance knowledge exploration effortlessly.

Pragma is an AI-powered knowledge assistant application that helps organizations access and manage their knowledge sources efficiently. It offers features such as AI training on organizational data, instant information retrieval within Slack, multi-platform actions, personalized privacy options, and knowledge repository refinement through user feedback. Pragma empowers sales teams with CRM assistance, competitor website insights, and content generation capabilities. It also enables customer support automation through AI chatbots. The application is designed to enhance productivity, streamline workflows, and improve customer interactions.

AskRobert is an AI-powered virtual assistant that helps users with a wide range of tasks, from answering questions to providing personalized recommendations. The platform leverages natural language processing and machine learning algorithms to understand user queries and deliver accurate responses in real-time. With its user-friendly interface, AskRobert aims to simplify daily tasks and enhance productivity by offering quick and reliable assistance.

RoboCoder is an AI tool that leverages GPT-4 Turbo to convert specifications into code, making programming easier. By integrating with VS Code's APIs, RoboCoder can open and edit files, serving as an AI collaborator for developers. Users can access the VS Code extension for $5 per month and communicate directly with OpenAI by providing their API key. RoboCoder is designed to streamline the coding process and enhance productivity for programmers.

ArkiFi is a revolutionary AI finance workflow automation tool that leverages Generative AI to provide deterministic output, ensuring trustworthy results without 'hallucination.' It empowers finance professionals to focus on strategic thinking by automating grind work, formatting, and debugging. The platform reimagines productivity by saving time and enabling cross-platform functionality for faster decision-making. Arkifi is on a mission to disintermediate human labor in advanced finance and has garnered significant capital and partnerships with marquee financial institutions.

BrainBlend AI is a user-friendly AI content generation and automation platform that aims to revolutionize the way digital content is created and interacted with. The platform offers tools like DescribeIt for product descriptions, PostIt for social media posts, and ToneShift for adjusting text tones. In addition to individual tools, BrainBlend AI provides specialized services for businesses seeking custom AI solutions, such as AI automation, client-facing chatbots, and AI-driven data insights.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

ASAPP is a generative AI tool designed for contact centers to enhance agent productivity, automate call summaries, and transcribe calls accurately. It offers conversational AI voice and chat agents, automation of business intelligence, and real-time AI assistance for knowledge base answers. ASAPP has been recognized as a leader in AI-led innovation and provides transformational results for customer experience.

Ativa.ai is an AI tool that specializes in transforming digital prospecting into sales for B2B companies with complex and consultative sales processes. The tool leverages artificial intelligence to automate communication across various digital channels, enabling businesses to scale their prospecting efforts effectively. Ativa.ai offers personalized multi-channel prospecting, sales algorithms, and customized projects for large enterprises. The tool aims to streamline commercial tasks, generate scalable results, and enhance visibility in the business landscape.

Replient.ai is an AI-powered platform that automates customer support on social media. It transforms social media communication and advertising campaigns into success stories by leveraging AI to automate customer interactions and manage them 24/7. Replient intensifies customer interactions, protects online reputation, scales customer support, and maintains brand voice consistently across all channels effortlessly and without additional personnel costs. It utilizes artificial intelligence to quickly and automatically respond to comments, maximize the potential of social interactions, and strengthen customer relationships. The software helps minimize negative impacts on advertisements by reacting swiftly and automatically to comments, leading to cost savings and increased efficiency in customer support. Replient ensures brand voice compliance in customer communication, regardless of interaction volume or employee quality, and offers comprehensive multilingual support for improved customer satisfaction and seamless communication.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

GoBots is an AI-powered solution designed to enhance sales for e-commerce businesses by leveraging cutting-edge technology such as Artificial Intelligence (AI) to optimize customer service through questions and answers. The platform aims to make operations more efficient and profitable for marketplace retailers. With features like AI-driven responses, automatic messages, detailed reports, categorization of messages, and a user-friendly dashboard, GoBots offers a comprehensive solution for managing marketplace inquiries effectively.

Oncely.ai is an AI tool that offers lifetime access to ChatGPT and other AI business software deals. It is a platform where users can discover, buy, and sell exclusive AI lifetime deals to enhance their businesses. The website features giveaways, discounts, and a variety of AI tools to help users elevate their business operations.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

CoSupport AI is an all-in-one generative AI solution for customer support, offering custom AI models, unlimited user access, non-hallucinating AI, transparent pricing, and enterprise-grade security. It provides autonomous AI agents that handle customer inquiries with high accuracy, redefining customer support efficiency and productivity. The AI solution automates routine queries, enhances agent productivity, and delivers AI-driven insights and analytics. CoSupport AI is recognized for its advanced features, cost savings, and scalability, making it a go-to solution for modern customer support across various industries.

Revealr is an AI-powered application that focuses on digitalization for business documents. It offers solutions for transforming, complying, and managing various types of documents using AI technology. Revealr helps organizations unlock knowledge from Word and PDF documents, leverage SharePoint investments, and apply AI in a trusted ecosystem to analyze and explain content. The application aims to deliver real-time access to policies and procedures, reduce costs and risks associated with managing brand portfolios, and empower remote workforces with secure information access. Revealr caters to industries such as financial services, government, insurance, and legal sectors, providing digital solutions to improve compliance, reduce risk, and enhance customer experience.

Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.

CatalogIQ by MagnetLABS is an AI-driven product data enrichment and catalog optimization platform designed to help businesses build, score, and enrich product catalogs efficiently. It offers powerful tools for cleansing, completing, normalizing, and enriching product content, as well as features for brand voice management, content enrichment, and smart catalog building. CatalogIQ leverages AI insights and actions to supercharge catalog performance and provides solutions for B2B manufacturers, distributors, B2C retailers, consumer brands, and multi-vendor marketplaces.

There's An AI For That is the #1 AI Platform, a powerful AI discovery hub that helps users find the right artificial intelligence solutions for virtually any task or need. It is a curated and constantly updated platform showcasing a wide range of AI tools across industries, use cases, and skill levels. Users can search, filter, and explore the options that best match their goals, making it a valuable resource for anyone looking to leverage AI technology in their projects or businesses.

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

UJET is a cloud-based contact center platform that provides a variety of features to help businesses improve their customer experience. These features include omnichannel support, AI-powered virtual agents, and real-time analytics. UJET is designed to be easy to use and affordable, making it a good option for businesses of all sizes.

SymTrain is an AI-powered platform that automates training and coaching for contact center agents. By utilizing simulations and AI technology, SymTrain offers a cost-effective solution that enhances agent performance, reduces training time, and improves overall customer satisfaction. The platform provides automated role-play scenarios, consistent feedback, and data-driven coaching to help organizations streamline their training processes and achieve better results. SymTrain revolutionizes how companies train and coach their agents, leading to increased efficiency, revenue, and customer satisfaction.

InsightPro is a workforce analytics platform specifically designed for healthcare payers. It integrates claims processing, quality assurance, training, and contact center functionalities, all powered by AI and machine learning. The platform offers capabilities such as dashboards, team productivity, workforce optimization, workload management, workforce access, real-time monitoring, and training management. InsightPro aims to improve operational efficiencies, reduce costs, enhance workforce planning, and foster team collaboration within payer organizations.

Dixa is a customer experience (CX) platform designed for consumer brands, offering a comprehensive solution that combines human and AI capabilities to streamline customer service operations. The platform includes features such as AI agents, automation tools, intelligent routing, analytics, and quality assurance functionalities. Dixa aims to empower agents to work smarter, boost revenue through personalized interactions, and deliver exceptional customer experiences. With a focus on customer loyalty and satisfaction, Dixa integrates with existing CRM systems and e-commerce platforms to enhance overall CX setup.

Medallia is a real-time text analytics software that offers comprehensive feedback capture, role-based reporting, AI and analytics capabilities, integrations, pricing flexibility, enterprise-grade security, and solutions for customer experience, employee experience, contact center, and market research. It provides omnichannel text analytics powered by AI to uncover high-impact insights and enable users to identify emerging trends and key insights at scale. Medallia's text analytics platform supports workflows, event analytics, real-time actions, natural language understanding, out-of-the-box topic models, customizable KPIs, and omnichannel analytics for various industries.

Sushidata is an AI-powered platform that helps businesses gather and analyze customer conversations from various sources to extract valuable insights. It uses AI agents to detect trends, sentiment, risks, and opportunities automatically. The platform connects to tools like Slack, Discord, Reddit, and support tools to provide a single source of truth around customer feedback. Sushidata removes spam and irrelevant chatter from conversations, clusters them into themes, and creates actionable spreadsheets for VoC and competitor intelligence. It offers integrations with various platforms to capture real Voice of the Customer data. The platform prioritizes data security by compartmentalizing information for each customer.