Unitary Virtual Agents
Empowering businesses with AI-driven solutions
Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.
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Features
- Blended team of AI agents and expert humans
- Virtual Trust & Safety Agents for complex tasks
- Pay per task model for cost savings
- Automated tasks with fast response time
- Zero engineering integration for easy setup
Advantages
- Cost savings of >30% on day one
- Response time reduced from hours to seconds
- Over 60% of manual tasks automated within three months
- Commitment to accuracy SLA
- Easy integration without engineering effort
Disadvantages
- May require initial training for optimal use
- Dependence on internet connectivity
- Limited customization options for advanced users
Frequently Asked Questions
-
Q:How does Unitary Virtual Agents minimize costs?
A:By offering a pay per task model and cost savings of over 30% on day one. -
Q:What is the response time improvement with Unitary Virtual Agents?
A:Response time is reduced from hours to seconds. -
Q:How accurate are the automated tasks performed by AI agents?
A:Unitary commits to and delivers an accuracy SLA, ensuring high accuracy.
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