Unitary Virtual Agents

Unitary Virtual Agents

Empowering businesses with AI-driven solutions

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Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.

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Features

Advantages

  • Cost savings of >30% on day one
  • Response time reduced from hours to seconds
  • Over 60% of manual tasks automated within three months
  • Commitment to accuracy SLA
  • Easy integration without engineering effort

Disadvantages

  • May require initial training for optimal use
  • Dependence on internet connectivity
  • Limited customization options for advanced users

Frequently Asked Questions

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