Verint CX Automation
Stronger, Faster, Measurable AI Outcomes
Verint CX Automation is an AI-powered platform that helps contact centers lower costs and enhance customer experience by automating workflows with AI-powered bots. The platform offers a range of capabilities such as Agent Copilot to increase agent capacity, Customer Self-Service with AI-powered IVAs, Business Analytics for speech, text, and desktop analytics, and Workforce Engagement to improve employee performance. Verint CX Automation is designed to deliver measurable ROI quickly and efficiently, making it a valuable tool for businesses looking to optimize their customer service operations.
For Tasks:
Click tags to check more tools for each tasksFor Jobs:
Features
Advantages
Disadvantages
Frequently Asked Questions
Alternative AI tools for Verint CX Automation
Similar sites
Verint CX Automation
Verint CX Automation is an AI-powered platform that helps contact centers lower costs and enhance customer experience by automating workflows with AI-powered bots. The platform offers a range of capabilities such as Agent Copilot to increase agent capacity, Customer Self-Service with AI-powered IVAs, Business Analytics for speech, text, and desktop analytics, and Workforce Engagement to improve employee performance. Verint CX Automation is designed to deliver measurable ROI quickly and efficiently, making it a valuable tool for businesses looking to optimize their customer service operations.
Dixa
Dixa is a customer experience (CX) platform designed for consumer brands, offering a comprehensive solution that combines human and AI capabilities to streamline customer service operations. The platform includes features such as AI agents, automation tools, intelligent routing, analytics, and quality assurance functionalities. Dixa aims to empower agents to work smarter, boost revenue through personalized interactions, and deliver exceptional customer experiences. With a focus on customer loyalty and satisfaction, Dixa integrates with existing CRM systems and e-commerce platforms to enhance overall CX setup.
Observe.AI
Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.
Talkdesk
Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.
Kustomer
Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.
EBO
EBO is an advanced artificial intelligence solution that powers customer engagement with bespoke AI technology. It simplifies and automates customer engagement processes, helping businesses tackle challenges related to rising customer expectations and expensive, time-consuming tasks. EBO's AI supports various industries, offering platform and tools for exceptional customer engagement by automating key processes to optimize services and increase customer satisfaction. The platform provides end-to-end services for enterprises, driving customer engagement using data and AI power to offer an omnichannel experience and convert engagement into service satisfaction with AI automation.
AnsweriQ
AnsweriQ is an AI-powered platform that revolutionizes customer service and support by offering self-service AI and agent AI solutions. It automates customer queries, reduces handle times, and improves customer satisfaction through intelligent automation and assistance. AnsweriQ helps businesses decrease case volume, lower costs, scale customer service, and boost agent productivity. By harnessing the power of AI and RPA, AnsweriQ transforms traditional customer service processes, making them more efficient and effective.
GoSales
GoSales is an AI-based WhatsApp automation tool that focuses on making customer interactions conversational and interactive, ultimately boosting sales and productivity with minimal manpower. It offers features such as 24/7 human-like AI assistant, personalized interactions, integration with payment gateways, and powerful analytics. GoSales helps businesses increase conversion rates, average order value, customer satisfaction, and operational efficiency through automation and AI-powered chatbots. It also provides seamless API integrations with major apps for a more efficient workflow.
[24]7.ai
The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.
getitAI
getitAI is an AI-powered sales tool that revolutionizes the way businesses interact with customers. It offers a virtual sales agent that leverages artificial intelligence to provide personalized and efficient customer service. By combining advanced algorithms and natural language processing, getitAI enhances sales processes, increases conversion rates, and improves customer satisfaction. The tool is designed to streamline sales interactions, automate repetitive tasks, and deliver real-time insights to drive sales performance. With getitAI, businesses can elevate their sales strategies and engage with customers in a more meaningful and effective manner.
Waanee AI
Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.
Capacity
Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.
Ultimate
Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.
Zetabot
Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.
Hostcomm
Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.
PolyAI
PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.
For similar tasks
Verint CX Automation
Verint CX Automation is an AI-powered platform that helps contact centers lower costs and enhance customer experience by automating workflows with AI-powered bots. The platform offers a range of capabilities such as Agent Copilot to increase agent capacity, Customer Self-Service with AI-powered IVAs, Business Analytics for speech, text, and desktop analytics, and Workforce Engagement to improve employee performance. Verint CX Automation is designed to deliver measurable ROI quickly and efficiently, making it a valuable tool for businesses looking to optimize their customer service operations.
Beam AI
Beam AI is a leading platform for Agentic Automation and AI Agents, offering solutions for automating manual workflows with AI agents to boost productivity. The platform is used by Fortune 500 companies and scale-ups, providing a seamless experience from start to finish. With features like pre-trained agents, integrations, and easy-to-navigate UI, Beam AI empowers users to create and deploy AI tools tailored to their specific needs. The platform is designed to scale any business, offering industry-specific solutions and world-class support for building AI-native organizations.
Microsoft Copilot Studio
Microsoft Copilot Studio is an end-to-end conversational AI platform that allows users to design intelligent, actionable, and connected AI assistants for employees and customers. Users can create custom copilots, design conversational applications using generative AI and large language models, and customize Copilot for Microsoft 365. The platform offers capabilities to build copilots, generate conversations, bring systems to life, control copilot responses, handle complex queries, and offer personalized interactions. It also enables users to expand copilot reach, extend line-of-business apps, and escalate conversations with human agents.
Docebo
Docebo is an AI-powered learning platform designed for businesses to deliver innovative and valuable learning experiences. It offers solutions for employee onboarding, compliance training, sales enablement, talent development, customer education, partner enablement, and member training. With features like AI-powered learning, content creation, embedded learning, learning intelligence, and a generative AI LMS, Docebo aims to help organizations drive engagement, productivity, advocacy, and connection with their stakeholders.
Domo
Domo is an AI and Data Products Platform that empowers users to connect and prepare data from any source, expand data access for exploration, and build powerful data products to accelerate business-critical insights with AI assistance at every step. It offers features such as Data Integration, Business Intelligence, Workflows and Intelligent Automation, and AI agents for various use cases.
Expertise.ai
Expertise.ai is an AI-powered platform designed to help businesses convert website visitors into qualified leads. It offers Demand Conversion AI for B2B, enabling engagement, qualification, and routing of high-intent buyers through personalized interactions. The platform automates outbound and qualification strategies, identifies anonymous visitors, triggers real-time conversations, and provides real-time reporting on pipeline performance. Expertise.ai integrates with popular CRMs like HubSpot and Salesforce, as well as messaging platforms like Facebook Messenger and WhatsApp. The platform aims to reduce bounce rates, improve lead qualification, and enhance visitor engagement through AI-driven solutions.
Zackriya Solutions
Zackriya Solutions is an AI Automation Agency catering to startups and SMEs, offering a range of services and products in the field of Artificial Intelligence. They specialize in AI product engineering, AI agent design, AI infrastructure services, and more. The company empowers startups globally by transforming visionary ideas into profitable realities through cutting-edge technology. Zackriya Solutions is committed to delivering innovative and customized solutions, ensuring uncompromising quality, faster time to market, and transparent, empathetic partnerships with clients for long-term success.
Yellow.ai
Yellow.ai is an enterprise-grade Conversational AI Platform that enables businesses to create AI-powered chatbots and virtual assistants for customer engagement. The platform offers a user-friendly interface for designing, deploying, and managing conversational AI solutions. With Yellow.ai, businesses can automate customer interactions, provide personalized responses, and improve overall customer experience. The platform supports integration with various messaging channels and CRM systems, making it a versatile tool for enhancing customer service and sales processes.
For similar jobs
Rationale
Rationale is a cutting-edge decision-making AI tool that leverages the power of the latest GPT technology and in-context learning. It is designed to assist users in making informed decisions by providing valuable insights and recommendations based on the data provided. With its advanced algorithms and machine learning capabilities, Rationale aims to streamline the decision-making process and enhance overall efficiency.
ValueProp.Dev
ValueProp.Dev is an AI-powered tool designed to instantly generate a Value Proposition Canvas for companies based on their descriptions. The tool helps businesses identify and design a value proposition that addresses the needs and desires of their target customers by analyzing customer jobs, pains, and gains. It also assists in creating products and services that meet customer needs and provides value. ValueProp.Dev aims to simplify the process of developing a value proposition and making strategic decisions for businesses.
Nexus
Nexus is a Business-led Enterprise AI Platform that empowers business teams to transform their workflows into autonomous agents in a matter of days. It offers a secure, reliable, and flexible solution that enables enterprises to deploy 100x faster without involving engineering teams. Nexus provides adaptive intelligence, dynamic planning, continuous learning, and technology-agnostic intelligent automation. It allows for universal deployment, works with existing tools, and grows with businesses without increasing headcount.
GPT-4 Consulting
GPT-4 Consulting is an AI tool that provides business advice and software consultation services. Users can book consultations to get advice on leveraging AI for their products or businesses. The tool generates personalized advice based on the user's input, helping them make informed decisions to improve their business strategies and operations.
Strategy-First AI
Strategy-First AI is an AI tool designed to help businesses elevate their brand using artificial intelligence technology. The tool focuses on implementing strategic AI solutions to enhance brand performance and competitiveness in the market. With a user-friendly interface and advanced AI algorithms, Strategy-First AI provides businesses with valuable insights and recommendations to optimize their branding strategies and achieve business goals.
BuildSherpa
BuildSherpa is an AI-powered end-to-end validation platform designed to help entrepreneurs turn their ideas into profitable businesses. The platform offers market analysis, customer profiling, and personalized guidance to navigate the challenging journey from idea conception to achieving product-market fit. By leveraging a database of customer reviews and competitor websites, BuildSherpa provides actionable insights and strategies to validate business ideas efficiently. With features like generating landing pages, tracking metrics, and offering expert advice, BuildSherpa aims to support founders in making informed decisions and optimizing their products for success.
Digicurator Agency
Digicurator Agency is an AI automation partner that specializes in building custom automation solutions and training teams for long-term success. They provide end-to-end services, from discovery and strategy to solution design and development, deployment, and empowerment. Their mission is to transform businesses through custom solutions and expert education, empowering clients to master automation for lasting success. The agency offers full-service solutions that employ AI-driven strategies to propel businesses to new heights.
Slideworks
Slideworks is a platform offering strategy templates created by ex-McKinsey consultants. It provides high-end PowerPoint and Excel templates for creating world-class strategy presentations. The templates are designed based on proven frameworks and best-practice storylines, slide layouts, figures, and graphs. Users can easily customize the templates to match their company format and color schemes. Slideworks is trusted by over 4,500 customers worldwide and offers a comprehensive library of slide layouts, templates, and consulting tools and frameworks.
ThirdAI
ThirdAI is an AI platform that offers a production-ready solution for building and deploying AI applications quickly and efficiently. It provides advanced AI/GenAI technology that can run on any infrastructure, reducing barriers to delivering production-grade AI solutions. With features like enterprise SSO, built-in models, no-code interface, and more, ThirdAI empowers users to create AI applications without the need for specialized GPU servers or AI skills. The platform covers the entire workflow of building AI applications end-to-end, allowing for easy customization and deployment in various environments.
Marlee
Marlee is an AI-powered collaboration and performance operating system designed to help individuals and teams work better together. It offers a playbook tailored for Gen Z, combining AI teammates, human connection, and a purpose-driven approach to work. Marlee assists users in bringing out their best selves and optimizing team performance seamlessly within the workflow. The platform provides insights into personal motivations, work styles, and team dynamics, enabling teams to align faster and perform more effectively. With a focus on diversity and individuality, Marlee helps in communicating with team members, hiring top talent, and fostering a harmonious work environment.
AdIntelli
AdIntelli is an AI tool that helps users earn revenue from their AI Agent by displaying in-chat ads. It offers a platform for maximizing ad revenue through advanced AI-driven monetization technology. AdIntelli allows easy integration of ads into AI Agents without the need for coding skills, providing a seamless user experience. The platform is designed to personalize ad content for users and attract advertisers interested in promoting AI applications.
Aicoachbud
Aicoachbud.com is a website that provides coaching services for personal development and career growth. The platform offers personalized coaching sessions with experienced professionals to help individuals achieve their goals and overcome challenges. With a focus on leveraging AI technology to enhance coaching effectiveness, aicoachbud.com aims to empower users with the tools and guidance needed to succeed in various aspects of their lives.
ChatCSV
ChatCSV is a personal data analyst tool that allows users to upload CSV files and ask questions in natural language. It generates common questions about the data, visualizes answers with charts, and maintains chat history. It is useful for industries like retail, finance, banking, marketing, and advertising to understand trends, customer behavior, and more.
Rawbot
Rawbot is an AI model comparison tool that simplifies the process of selecting the best AI models for projects and applications. It allows users to compare various AI models side-by-side, providing insights into their performance, strengths, weaknesses, and suitability. Rawbot helps users make informed decisions by identifying the most suitable AI models based on specific requirements, leading to optimal results in research, development, and business applications.
Business Automated
Business Automated is an independent automation consultancy that offers custom automation solutions for businesses. The website provides a range of products and services related to automation, including tools like Airtable, Google Sheets, and ChatGPT. Users can access tutorials on YouTube and read more on Medium to learn about automation techniques. Business Automated also offers products like Sales CRM and Cold emails with GPT4 and Airtable, demonstrating its focus on streamlining business processes through AI technology.
AI Lean Canvas Generator
The AI Lean Canvas Generator is an AI-powered tool designed to help businesses create Lean Canvas for their company based on its description. It simplifies the process of generating a one-page business plan by utilizing artificial intelligence technology to streamline the creation and validation of business models. The tool is based on the Lean Startup methodology and emphasizes rapid experimentation and iterative development to reduce risk and uncertainty in the early stages of a business. It offers a user-friendly interface that allows users to input their company's information and quickly generate a comprehensive Lean Canvas.
Base64.ai
Base64.ai is an AI-powered document intelligence platform that offers a comprehensive solution for document processing and data extraction. It leverages advanced AI technology to streamline workflows, improve accuracy, and drive digital transformation for organizations. With features like Generative AI agents, workflow automation, and data intelligence, Base64.ai enables users to extract insights from structured and unstructured documents with ease. The platform is designed to enhance efficiency, reduce processing time, and increase productivity by eliminating manual document processing tasks.
Airwiz
Airwiz is an AI data analyst tool designed to revolutionize data analysis experiences for users of Airtable. It enables users to perform complex data analysis tasks without the need for coding skills. By simply asking questions, users can gain valuable insights and make informed decisions based on their data. Airwiz simplifies the data analysis process, making it accessible to a wider audience.
Co-Founder AI
Co-Founder AI is an AI-powered tool that accelerates startup success by providing in-depth business reports and actionable insights. It utilizes AI to generate well-structured business plans and offers essential insights to validate IT-business ideas. The tool covers various aspects such as market trends, competitor analysis, sales techniques, and fundraising strategies, enabling users to make data-driven decisions for driving growth.
AppManager
AppManager is an AI IT agent designed specifically for startups to streamline app and user provisioning processes. With the power of AI, AppManager makes managing app subscriptions, user permissions, and payment methods effortless and cost-effective. It helps startups focus on growth by simplifying IT management tasks and providing smart spending insights.
Synthreo
Synthreo is a Multi-Tenant AI Automation Platform designed for Managed Service Providers (MSPs) to empower businesses by streamlining operations, reducing costs, and driving growth through intelligent AI agents. The platform offers cutting-edge AI solutions that automate routine tasks, enhance decision-making, and facilitate collaboration between human teams and digital labor. Synthreo's AI agents provide transformative advantages for businesses of all sizes, enabling operational efficiency and strategic growth.
WriteMyPrd
WriteMyPrd is an AI tool designed to make writing Product Requirements Documents (PRDs) easier and faster. By leveraging ChatGPT Olvy 3.0, users can speed up their feedback analysis by 10x, enabling them to generate PRDs with basic information and feature details effortlessly. The tool aims to assist users in initiating their document creation process without over-optimizing, providing a streamlined approach to defining product requirements.
HP IQ
HP IQ is a platform developed by HP Development Company, L.P. It is designed to unlock human potential and enhance enterprise performance. The platform offers a range of tools and resources to help individuals and organizations achieve their goals. With a focus on innovation and collaboration, HP IQ aims to empower users to reach new heights of success.
Pivotly
Pivotly is an AI tool designed to assist users in finding product market fit. It provides personalized guidance and step-by-step actions to streamline the process of identifying the right market for a product or service. With Pivotly, users can leverage AI technology to enhance their market research and decision-making, ultimately leading to more successful product launches and business growth.