Best AI tools for< Analyze Customer Feedback >

Proddy.io is an AI-powered product development assistant that serves as a co-pilot to boost productivity and save time. It offers expert guidance in product management best practices, turning basic instructions into formal documentation. The platform enables users to create product briefs, write user stories, generate release notes, and analyze customer feedback efficiently.

UserTesting is a Human Insight Platform that allows organizations to quickly gain a first-person understanding of customer experiences, enabling them to build greater customer empathy. The platform offers comprehensive testing capabilities, insights identification, performance measurement, and insights sharing across organizations. UserTesting empowers users to run tests for free, see what customers experience, and turn feedback into better designs efficiently. With features like AI Insights Hub, integrations, mobile testing, and templates, UserTesting helps users target diverse audiences, validate findings confidently, measure and benchmark performance, and boost consumer trust. Trusted by leading brands, UserTesting provides human insights that drive innovation, improve customer experiences, and enhance product development.

AssemblyAI is an AI tool that provides industry-leading Speech AI models for accurate speech-to-text, speaker detection, sentiment analysis, chapter detection, PII redaction, and more. It offers powerful outcomes through its breakthrough speech-to-text and speech understanding models, enabling users to unlock the value of voice data, build expertly, and scale effortlessly. AssemblyAI is developer-first, with SDKs that perform reliably, clear and comprehensive developer documentation, and a no-code playground to test AI models. The platform is security-focused, scalable in pricing, and preferred by startups and enterprises for its accuracy, capabilities, and security practices.

Monterey AI is an AI-powered insights platform that helps businesses understand their customers' needs and build better products. It aggregates, triages, and analyzes user feedback, tickets, conversations, surveys, and transcripts to provide businesses with real-time insights into what their customers are saying and what they want. Monterey AI is used by businesses of all sizes, from startups to Fortune 20 companies, to improve their product development process and build better products that meet the needs of their customers.

Izwe.ai is a multi-lingual technology platform that transcribes speech to text in local languages. It is trusted by companies of all sizes, from startups to enterprises. Izwe.ai offers a range of solutions for businesses, including customer experience, developer automation, and personal transcription. The platform's features include automatic agent assessments, support from an internal knowledge base, and recommendations for actions and additional professional services.

RepBot.ai is an online reputation management tool that helps businesses monitor, manage, and enhance their online reputation. It enables businesses to proactively gather customer feedback, monitor reviews across various platforms, and respond strategically to maintain a positive brand image. RepBot.ai offers a range of features to help businesses automate review generation, monitor reviews 24/7, respond to reviews automatically, manage negative reviews, and gain AI-driven insights and reporting. With RepBot.ai, businesses can save time, reduce costs, and increase revenue by leveraging the power of their customer reviews to improve their SEO, beat their competition, and attract new customers.

AskHumans is a conversational feedback platform that enables businesses to collect and analyze customer feedback at scale. It uses AI to analyze open-ended questions and provide insights on customer opinions and experiences. This information can be used to improve products and services, align with customer needs, and create content for marketing and SEO.

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.

IdeaApe is an AI-powered market research tool that helps businesses understand their customers' wants and needs. By analyzing data from social media and other online sources, IdeaApe can identify patterns and sentiments, providing businesses with valuable insights that can help them make better decisions about their products, services, and marketing campaigns.

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

InsightQ.ai is a pioneering force in the world of Artificial Intelligence for Product Management. Its groundbreaking AI product manager, CoPilot, is an indispensable companion on the path to product success, offering a seamless and transformative experience for product managers. InsightQ.ai CoPilot can effortlessly create a variety of essential documents that are invaluable to product managers, including product roadmaps, user personas, competitive analysis, and go-to-market strategies. It seamlessly integrates with key platforms like Atlassian and Slack, and connects with over 5,000 other services through Zapier, ensuring a cohesive and efficient workflow across all project management tools.

TakeNote is a cutting-edge speech-to-text AI that transforms audio and video into documents, boosting productivity and enhancing meeting experiences. Its advanced AI models provide exceptional accuracy, approaching human-level robustness and accuracy in English speech recognition. TakeNote AI empowers teams to transcribe meetings into accurate transcripts, generate precise summaries, analyze sentiment, and identify speakers, all while ensuring high levels of security and data protection.

SpeakNotes is a revolutionary voice note summarizer that uses advanced AI technology to condense lengthy audio recordings into concise, easy-to-read summaries. With SpeakNotes, you can save time and effort by quickly capturing the key points of your voice notes, making it an invaluable tool for students, professionals, and anyone who relies on audio recordings for communication and information gathering.

Eye for AI is a comprehensive AI-powered platform that provides a wide range of tools and resources to help businesses and individuals harness the power of AI. With Eye for AI, users can access cutting-edge AI technologies, including natural language processing, computer vision, and machine learning, to automate tasks, improve decision-making, and gain valuable insights from data.

RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.

SpeechFlow is a powerful speech-to-text API that transcribes audio and video files into text with high accuracy. It supports 14 languages and offers features such as punctuation, easy deployment, scalability, and fast processing. SpeechFlow is ideal for businesses and individuals who need accurate and timely transcription services.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Ignition is an AI-powered product success platform that helps product and customer teams build better products, launch successful campaigns, and generate more revenue. It offers a range of features, including competitive intelligence, customer research, roadmapping, launch planning, and content creation. Ignition is designed to help teams align around product updates and improve GTM execution.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

Lexalytics is a leading provider of text analytics and natural language processing (NLP) solutions. Our platform and services help businesses transform complex text data into valuable insights and actionable intelligence. With Lexalytics, you can: * **Analyze customer feedback** to understand what your customers are saying about your products, services, and brand. * **Identify trends and patterns** in text data to make better decisions about your business. * **Automate tasks** such as document classification, entity extraction, and sentiment analysis. * **Develop custom NLP applications** to meet your specific needs.

Yescribe.ai is an AI-powered transcription tool that converts audio and video files into text with fast, accurate, and affordable transcription services. It supports 98 languages, ensuring global coverage and accessibility. Users can easily upload files, transcribe them within minutes, and export/share the transcripts in multiple formats. The tool is ideal for professionals in various industries such as healthcare, legal, financial services, hospitality, technology, and real estate, offering unparalleled efficiency and accuracy in transcription. Yescribe.ai also provides insightful summaries, private and secure data handling, and extended support for up to 5-hour uploads.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

TrustLoop is an online reputation management software designed to help businesses enhance their online presence by capturing more positive reviews and feedback. The platform offers AI-powered reputation management solutions tailored for tech companies. With TrustLoop, users can automate the process of gathering and managing reviews from various platforms like TrustPilot, Capterra, G2, and Google. The application provides actionable insights from feedback and reviews through AI integration, allowing businesses to improve their online reputation effectively. TrustLoop also offers customizable survey widgets, popup tools, and landing pages to engage customers and drive more 5-star reviews before achieving product-market fit. The platform is fully customizable, bloat-free, and easy to set up, making it a valuable tool for businesses looking to build social proof and enhance customer satisfaction.

Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.

DoubleO AIPURE AI DOUBLE .O. is an AI automation tool designed for non-developers to easily create powerful AI automations. The tool allows users to give simple instructions, connect tools, and let a team of highly-trained DoubleO AI agents automate complex tasks. It offers pre-built and custom workflows for various teams, such as Sales, Marketing, Product, and Operations. The tool integrates with popular tools like Intercom, Slack, Salesforce, and more, ensuring data security and privacy with end-to-end encryption and compliance with data security standards. Users can benefit from features like automating pre-call prep, analyzing customer feedback, creating launch plans, and maintaining roadmaps.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Pareto® - Tess AI is a global generative AI leader for companies, offering a platform that provides safe, affordable, and fast AI adoption for businesses. It offers a wide range of AI services for marketing, customer service, HR, sales, and finance, as well as tools for content creation, market analysis, and more. With Tess AI, companies can access a diverse ecosystem of technology and generative AI firms, boosting brand growth and sales through innovative AI solutions.

Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.

Brainiest AI is an all-inclusive AI marketing platform that offers a powerful suite of tools to help businesses develop strategies, optimize social media, analyze customer feedback, improve brand loyalty, and enhance job performance. With features ranging from audio and video creation to customer insight analysis and marketing strategy planning, Brainiest AI aims to streamline marketing efforts and boost sales. The platform provides a comprehensive solution for businesses looking to enhance their online presence and engage with customers effectively.

`npcsh` is a python-based command-line tool designed to integrate Large Language Models (LLMs) and Agents into one's daily workflow by making them available and easily configurable through the command line shell. It leverages the power of LLMs to understand natural language commands and questions, execute tasks, answer queries, and provide relevant information from local files and the web. Users can also build their own tools and call them like macros from the shell. `npcsh` allows users to take advantage of agents (i.e. NPCs) through a managed system, tailoring NPCs to specific tasks and workflows. The tool is extensible with Python, providing useful functions for interacting with LLMs, including explicit coverage for popular providers like ollama, anthropic, openai, gemini, deepseek, and openai-like providers. Users can set up a flask server to expose their NPC team for use as a backend service, run SQL models defined in their project, execute assembly lines, and verify the integrity of their NPC team's interrelations. Users can execute bash commands directly, use favorite command-line tools like VIM, Emacs, ipython, sqlite3, git, pipe the output of these commands to LLMs, or pass LLM results to bash commands.

AivisSpeech-Engine is a powerful open-source tool for speech recognition and synthesis. It provides state-of-the-art algorithms for converting speech to text and text to speech. The tool is designed to be user-friendly and customizable, allowing developers to easily integrate speech capabilities into their applications. With AivisSpeech-Engine, users can transcribe audio recordings, create voice-controlled interfaces, and generate natural-sounding speech output. Whether you are building a virtual assistant, developing a speech-to-text application, or experimenting with voice technology, AivisSpeech-Engine offers a comprehensive solution for all your speech processing needs.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Promptic is a tool designed for LLM app development, providing a productive and pythonic way to build LLM applications. It leverages LiteLLM, allowing flexibility to switch LLM providers easily. Promptic focuses on building features by providing type-safe structured outputs, easy-to-build agents, streaming support, automatic prompt caching, and built-in conversation memory.

Marly is a tool that allows users to search for and extract context-specific data from various types of documents such as PDFs, Word files, Powerpoints, and websites. It provides the ability to extract data in structured formats like JSON or Markdown, making it easy to integrate into workflows. Marly supports multi-schema and multi-document extraction, offers built-in caching for rapid repeat extractions, and ensures no vendor lock-in by allowing flexibility in choosing model providers.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Superflows is an open-source alternative to OpenAI's Assistant API. It allows developers to easily add an AI assistant to their software products, enabling users to ask questions in natural language and receive answers or have tasks completed by making API calls. Superflows can analyze data, create plots, answer questions based on static knowledge, and even write code. It features a developer dashboard for configuration and testing, stateful streaming API, UI components, and support for multiple LLMs. Superflows can be set up in the cloud or self-hosted, and it provides comprehensive documentation and support.

Awesome MCP Servers is a curated list of Model Context Protocol (MCP) servers that enable AI models to securely interact with local and remote resources through standardized server implementations. The list includes production-ready and experimental servers that extend AI capabilities through file access, database connections, API integrations, and other contextual services.

A toolkit for agent autonomy, evolution, and governance enabling agents to learn from experience, collaborate, communicate, and build new tools within governance guardrails. It focuses on autonomous evolution, agent self-discovery, governance firmware, self-building systems, and agent-centric architecture. The toolkit leverages existing frameworks to enable agent autonomy and self-governance, moving towards truly autonomous AI systems.

AITreasureBox is a comprehensive collection of AI tools and resources designed to simplify and accelerate the development of AI projects. It provides a wide range of pre-trained models, datasets, and utilities that can be easily integrated into various AI applications. With AITreasureBox, developers can quickly prototype, test, and deploy AI solutions without having to build everything from scratch. Whether you are working on computer vision, natural language processing, or reinforcement learning projects, AITreasureBox has something to offer for everyone. The repository is regularly updated with new tools and resources to keep up with the latest advancements in the field of artificial intelligence.

WrenAI is a data assistant tool that helps users get results and insights faster by asking questions in natural language, without writing SQL. It leverages Large Language Models (LLM) with Retrieval-Augmented Generation (RAG) technology to enhance comprehension of internal data. Key benefits include fast onboarding, secure design, and open-source availability. WrenAI consists of three core services: Wren UI (intuitive user interface), Wren AI Service (processes queries using a vector database), and Wren Engine (platform backbone). It is currently in alpha version, with new releases planned biweekly.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

Strengthens business relationships through client interaction and feedback analysis.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Resolves complex customer complaints to ensure satisfaction.

分析用户输入的文本，帮他们明晰需求

マルチモーダルデータからの情報抽出と解析を専門とする

The most comprehensive guide to ML theory and applications.

Increase your product’s perceived value.

Facilitates customer satisfaction through effective feedback management.

Keyword Extraction Tool: Efficiently extracts keywords from various texts, social media, and customer feedback with our user-friendly, scalable tool.

Free to use oracle for analyzing Net Promoter Score data.

Analyses and gives actionable feedback on web Review type content using Google's Reviews System guidelines and Google's Quality Rater Guidelines

Especialista em análise de qualidade e feedback em redes sociais.

Build beautiful forms and surveys for free. Analyze the submission data to uncover insights.

Enhanced search assistant with user feedback integration and advanced NLP.

Free, beautiful, and AI-generated product surveys

What Are They Thinking?

Friendly GPT sharing user reviews on Hipinspire's services

Gruff, critical vice-director, challenges ideas with justified criticism.

Survey Creator

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