Best AI tools for< improve cx >

Interactions IVA is a conversational AI solutions platform for customer experience (CX). It offers a range of features to help businesses improve their customer interactions, including intelligent virtual assistants, PCI compliance, social customer care, and more. Interactions IVA is used by businesses in a variety of industries, including communications, finance and banking, healthcare, insurance, restaurants, retail and technology, travel and hospitality, and utilities.

PolyAI is a conversational AI platform that offers a lifelike, adaptable, engaging, and dynamic voice AI solution. It helps businesses transform their call centers into revenue generators by handling over 50% of calls and consistently delivering exceptional customer experiences. With features like effortless CX at scale, increased capacity, revenue gains, improved CX, happy agents, and actionable insights, PolyAI empowers leaders to modernize their CX stack and build a brand known for world-class customer service.

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our AI-powered solutions help businesses deliver exceptional customer experiences, improve operational efficiency, and reduce costs. With Five9, you can: * Empower agents to deliver results anywhere * Improve CX with practical AI * Find efficiency with AI & automation * Scale with AI & digital workforce * Realize results with Five9

Knowmax is an omnichannel knowledge management platform that helps businesses improve customer experience (CX) by providing AI-powered knowledge management capabilities. It offers a range of features such as a Google-like search engine for accessing relevant knowledge across touchpoints, no-code cognitive decision trees for creating simple and mistake-proof customer service actions, visual how-to guides for minimizing repetitive explanations, and an omnichannel-ready knowledge base for creating self-help guides. Knowmax also integrates with CRM systems to deliver faster and personalized resolutions at scale. It is used by businesses in various industries, including telecom, banking, BPO, insurance, e-commerce, media & ISP, healthcare, travel, automobiles, and utilities.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Aii.CX is a platform offering free AI tools, widgets, and apps that can be embedded into websites to enhance user experience and boost conversions. The platform allows users to easily create their own AI tools, apps, and widgets in minutes without any coding knowledge. Aii.CX provides a range of AI-driven solutions for various industries, such as lead generation, workout routine creation, home design assistance, and solar savings calculation. The platform aims to help businesses increase leads, improve customer engagement, and optimize website performance through AI technology.

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

UserTesting is an AI-powered Human Insight Platform that helps businesses improve customer experience by providing real-time feedback from diverse perspectives. The platform offers comprehensive testing capabilities, machine-learning powered insights, and benchmarking tools to measure performance. UserTesting enables users to target specific audiences, validate findings with confidence, and share insights across the organization. With enhanced AI-powered surveys, easy insight-sharing, and collaboration features, UserTesting streamlines the product development process and helps businesses make data-driven decisions.

Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Afiniti is a leading CX AI company that has been pioneering customer experience artificial intelligence since 2006. They deliver measurable business outcomes for some of the world's largest enterprises by leveraging AI, data, and cloud infrastructure to improve customer engagement productivity. Afiniti's eXperienceAI suite and Afiniti Inside services are designed to personalize customer experiences, drive better outcomes, and optimize interactions. Their mission is to remove skills or rules-based systems from the customer experience ecosystem, leading to predictive systems and increased customer value.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

Anecdote is a customer feedback analytics hub that leverages automated AI tagging and precision NLP clustering to help businesses uncover product insights, detect bugs, analyze competitor feedback, and provide real-time feedback alerts. The platform offers semantic search, survey analysis, and integrates with over 65 sources to deliver accurate clusters from customer feedback. Anecdote is used by top customer-centric companies to save time, improve customer experiences, and track feedback in multiple languages securely.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Paradox is an AI-powered recruiting platform that aims to revolutionize the recruitment process through the use of artificial intelligence. The platform streamlines the recruiting process to enhance candidate and recruiter experiences, creating better connections between job seekers and companies. Paradox values innovation, client success, and creating magical moments through assistive intelligence. The platform offers various solutions for talent acquisition, including Conversational ATS, Career Sites, CX, Capture, Scheduling, and Events. With a focus on simplicity and continuous improvement, Paradox is dedicated to changing the world of recruiting one company and one job seeker at a time.

Paradox is a conversational hiring software that automates repetitive tasks and improves the candidate experience. It offers a range of features such as conversational ATS, career sites, CX, capture, scheduling, events, and assessments. Paradox integrates with leading HCM systems like Workday, SAP SuccessFactors, and Indeed. It is used by various industries including retail, restaurant, healthcare, logistics, financial services, and hospitality.

QOVES is a website that provides tools and advice to help people improve their looks. The website offers a variety of services, including facial analysis, hairline design, style advice, and Photoshop retouching. QOVES also has a blog with articles on a variety of topics related to beauty and aesthetics.

Zevi is an AI-powered site search and discovery platform that helps businesses improve their website search and chat experience. It offers a range of features including neural search, chat assistant, merchandising, and analytics. Zevi's AI-driven technology helps businesses understand their customers' queries and provide them with the most relevant results. It also helps businesses create a more personalized and conversational shopping experience for their customers.

This repository provides a deployment guide for utilizing Google Cloud's Generative AI tools in marketing scenarios. It includes step-by-step instructions, examples of crafting marketing materials, and supplementary Jupyter notebooks. The demos cover marketing insights, audience analysis, trendspotting, content search, content generation, and workspace integration. Users can access and visualize marketing data, analyze trends, improve search experience, and generate compelling content. The repository structure includes backend APIs, frontend code, sample notebooks, templates, and installation scripts.

Liger Kernel is a collection of Triton kernels designed for LLM training, increasing training throughput by 20% and reducing memory usage by 60%. It includes Hugging Face Compatible modules like RMSNorm, RoPE, SwiGLU, CrossEntropy, and FusedLinearCrossEntropy. The tool works with Flash Attention, PyTorch FSDP, and Microsoft DeepSpeed, aiming to enhance model efficiency and performance for researchers, ML practitioners, and curious novices.

The Universal Numbers Library is a header-only C++ template library designed for universal number arithmetic, offering alternatives to native integer and floating-point for mixed-precision algorithm development and optimization. It tailors arithmetic types to the application's precision and dynamic range, enabling improved application performance and energy efficiency. The library provides fast implementations of special IEEE-754 formats like quarter precision, half-precision, and quad precision, as well as vendor-specific extensions. It supports static and elastic integers, decimals, fixed-points, rationals, linear floats, tapered floats, logarithmic, interval, and adaptive-precision integers, rationals, and floats. The library is suitable for AI, DSP, HPC, and HFT algorithms.

Dir-assistant is a tool that allows users to interact with their current directory's files using local or API Language Models (LLMs). It supports various platforms and provides API support for major LLM APIs. Users can configure and customize their local LLMs and API LLMs using the tool. Dir-assistant also supports model downloads and configurations for efficient usage. It is designed to enhance file interaction and retrieval using advanced language models.

Embodied Agents is a toolkit for integrating large multi-modal models into existing robot stacks with just a few lines of code. It provides consistency, reliability, scalability, and is configurable to any observation and action space. The toolkit is designed to reduce complexities involved in setting up inference endpoints, converting between different model formats, and collecting/storing datasets. It aims to facilitate data collection and sharing among roboticists by providing Python-first abstractions that are modular, extensible, and applicable to a wide range of tasks. The toolkit supports asynchronous and remote thread-safe agent execution for maximal responsiveness and scalability, and is compatible with various APIs like HuggingFace Spaces, Datasets, Gymnasium Spaces, Ollama, and OpenAI. It also offers automatic dataset recording and optional uploads to the HuggingFace hub.

LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.

llama.cpp is a C++ implementation of LLaMA, a large language model from Meta. It provides a command-line interface for inference and can be used for a variety of tasks, including text generation, translation, and question answering. llama.cpp is highly optimized for performance and can be run on a variety of hardware, including CPUs, GPUs, and TPUs.

Scientific Large Language Models (Sci-LLMs) is a repository that collects papers on scientific large language models, focusing on biology and chemistry domains. It includes textual, molecular, protein, and genomic languages, as well as multimodal language. The repository covers various large language models for tasks such as molecule property prediction, interaction prediction, protein sequence representation, protein sequence generation/design, DNA-protein interaction prediction, and RNA prediction. It also provides datasets and benchmarks for evaluating these models. The repository aims to facilitate research and development in the field of scientific language modeling.

T-MAC is a kernel library that directly supports mixed-precision matrix multiplication without the need for dequantization by utilizing lookup tables. It aims to boost low-bit LLM inference on CPUs by offering support for various low-bit models. T-MAC achieves significant speedup compared to SOTA CPU low-bit framework (llama.cpp) and can even perform well on lower-end devices like Raspberry Pi 5. The tool demonstrates superior performance over existing low-bit GEMM kernels on CPU, reduces power consumption, and provides energy savings. It achieves comparable performance to CUDA GPU on certain tasks while delivering considerable power and energy savings. T-MAC's method involves using lookup tables to support mpGEMM and employs key techniques like precomputing partial sums, shift and accumulate operations, and utilizing tbl/pshuf instructions for fast table lookup.

The repository 'LLM-for-Healthcare' provides a comprehensive survey of large language models (LLMs) for healthcare, covering data, technology, applications, and accountability and ethics. It includes information on various LLM models, training data, evaluation methods, and computation costs. The repository also discusses tasks such as NER, text classification, question answering, dialogue systems, and generation of medical reports from images in the healthcare domain.

**Description:** PromptFuzz is an automated tool that generates high-quality fuzz drivers for libraries via a fuzz loop constructed on mutating LLMs' prompts. The fuzz loop of PromptFuzz aims to guide the mutation of LLMs' prompts to generate programs that cover more reachable code and explore complex API interrelationships, which are effective for fuzzing. **Features:** * **Multiply LLM support** : Supports the general LLMs: Codex, Inocder, ChatGPT, and GPT4 (Currently tested on ChatGPT). * **Context-based Prompt** : Construct LLM prompts with the automatically extracted library context. * **Powerful Sanitization** : The program's syntax, semantics, behavior, and coverage are thoroughly analyzed to sanitize the problematic programs. * **Prioritized Mutation** : Prioritizes mutating the library API combinations within LLM's prompts to explore complex interrelationships, guided by code coverage. * **Fuzz Driver Exploitation** : Infers API constraints using statistics and extends fixed API arguments to receive random bytes from fuzzers. * **Fuzz engine integration** : Integrates with grey-box fuzz engine: LibFuzzer. **Benefits:** * **High branch coverage:** The fuzz drivers generated by PromptFuzz achieved a branch coverage of 40.12% on the tested libraries, which is 1.61x greater than _OSS-Fuzz_ and 1.67x greater than _Hopper_. * **Bug detection:** PromptFuzz detected 33 valid security bugs from 49 unique crashes. * **Wide range of bugs:** The fuzz drivers generated by PromptFuzz can detect a wide range of bugs, most of which are security bugs. * **Unique bugs:** PromptFuzz detects uniquely interesting bugs that other fuzzers may miss. **Usage:** 1. Build the library using the provided build scripts. 2. Export the LLM API KEY if using ChatGPT or GPT4. 3. Generate fuzz drivers using the `fuzzer` command. 4. Run the fuzz drivers using the `harness` command. 5. Deduplicate and analyze the reported crashes. **Future Works:** * **Custom LLMs suport:** Support custom LLMs. * **Close-source libraries:** Apply PromptFuzz to close-source libraries by fine tuning LLMs on private code corpus. * **Performance** : Reduce the huge time cost required in erroneous program elimination.

GLake is an acceleration library and utilities designed to optimize GPU memory management and IO transmission for AI large model training and inference. It addresses challenges such as GPU memory bottleneck and IO transmission bottleneck by providing efficient memory pooling, sharing, and tiering, as well as multi-path acceleration for CPU-GPU transmission. GLake is easy to use, open for extension, and focuses on improving training throughput, saving inference memory, and accelerating IO transmission. It offers features like memory fragmentation reduction, memory deduplication, and built-in security mechanisms for troubleshooting GPU memory issues.

ChatSim is a tool designed for editable scene simulation for autonomous driving via LLM-Agent collaboration. It provides functionalities for setting up the environment, installing necessary dependencies like McNeRF and Inpainting tools, and preparing data for simulation. Users can train models, simulate scenes, and track trajectories for smoother and more realistic results. The tool integrates with Blender software and offers options for training McNeRF models and McLight's skydome estimation network. It also includes a trajectory tracking module for improved trajectory tracking. ChatSim aims to facilitate the simulation of autonomous driving scenarios with collaborative LLM-Agents.

AIS-catcher: A multi-platform AIS Receiver

This chat generates ideas for embedded AI tools that can be seamlessly integrated into websites based on any platform, like WordPress, Wix, Shopify, and many others.

Gives you tips and suggestions on how you can improve your application for your users.

Upload a screenshot of your Tinder profile to improve it and get feedback

Improve your Ideas with First Principles Thinking

Offers exercises and techniques to improve memory retention and cognitive functions.

Generates conversation examples and chunks for specified situations. Improve your instantaneous conversational skills through repetitive practice!

Improve your physical & mental health

Analyzes customer churn and provides strategies to improve loyalty and retention.

Improve your curriculum telling chatgpt your cv and the desired job

Agile expert providing practical, step-by-step advice with the agile way of working of your team and organisation. Whether you're looking to improve your Agile skills or find solutions to specific problems. Including Scrum, Kanban and SAFe knowledge.

I improve objects with animals.

I improve marketing effectiveness by designing stunning research-led assets in a flash!

Helps improve language skills through interactive scenarios and feedback.

I improve Dutch sentences, explain errors, and give tips.

Bypass Internet censorship & improve your security online

Help you to improve your generative art for use in AI

Tech expert helping improve your internet speed

実践スキル向上のための対話型学習アシスタント　　　　　　　　　（Interactive learning assistant to improve practical skills）

A training tool for infosec professionals to improve their skills in GRC & security and help obtain related certifications.

Guides in structuring essays to improve writing skills, adapting to skill levels.