Best AI tools for< Improve Support Response Time >

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

HelperHat is a 24/7 AI live chat support tool for websites that helps businesses automate customer support using advanced AI models like GPT, Claude & Gemini. It offers instant, accurate responses, cost savings, easy setup, AI analytics, privacy & security, granular analytics, quick & easy setup, human-AI collaboration, unlimited team access, unlimited conversations, unlimited device access, customer topics & tracking, customer satisfaction analysis, spam filtering, and more.

Maxx AI is an AI-powered solution designed to automate customer service interactions and boost efficiency for businesses of all sizes. By integrating custom-trained AI Assistants into communication channels, Maxx AI provides fast, reliable, and cost-effective customer interactions 24/7. The application offers features such as instant responses across messaging platforms, custom AI training, multilingual support, voice recognition, scalability, and cost-effectiveness. Maxx AI aims to help businesses reduce staffing needs, cut operational costs, improve response times, and expand into new markets effortlessly.

Quickreplai.com is an AI-powered tool designed to streamline communication processes for businesses. It leverages natural language processing and machine learning algorithms to generate quick and accurate responses to customer queries. The tool is user-friendly and can be integrated with various messaging platforms, making it a versatile solution for customer support teams. With Quickreplai.com, businesses can improve response times, enhance customer satisfaction, and boost overall efficiency in handling inquiries.

Tiledesk is an AI-powered platform that offers automated customer service solutions with AI agents. It enables businesses to build AI assistants, deploy them across various channels, and streamline customer interactions. Tiledesk helps in automating internal tasks, enhancing support, and achieving tangible results. The platform integrates Generative AI to provide accurate and natural responses, boosting productivity and efficiency. Tiledesk bridges the gap between AI and human support, ensuring seamless customer service experiences.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

ItsBot is an AI chatbot solution designed to enhance customer engagement. It provides businesses with a platform to create and deploy chatbots that can interact with customers in a personalized and efficient manner. ItsBot leverages artificial intelligence to understand customer queries, provide relevant information, and offer assistance round the clock. With ItsBot, businesses can streamline their customer support processes, improve response times, and enhance overall customer satisfaction.

Fixkey is an AI-powered writing improvement tool designed for macOS users. It allows users to enhance their writing by leveraging AI technology to highlight and improve text across all applications on macOS. With customizable prompts and shortcuts, Fixkey offers a seamless writing experience, supporting over 200 languages. The tool is praised by power users for its quick response time and native integration with macOS, making it a valuable asset for writers, designers, and professionals seeking to boost productivity and creativity in their daily tasks.

Instant Answers is an AI-powered chatbot builder that enables users to create customized chatbots for their websites in minutes. The platform allows users to train their chatbots to provide instant answers to a wide range of questions by uploading documents or inputting website URLs. With features like easy customization, effortless integration, conversation analytics, and dynamic learning, Instant Answers offers a user-friendly interface for enhancing customer service and engagement.

This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.

Typewise is an AI-powered communication assistant that helps customer service and sales teams save time, improve response and resolution times, and increase customer satisfaction. It offers features such as text prediction, auto-completion, auto-generated email and chat responses, autocorrect and grammar check, real-time translation, and a custom AI language model. Typewise integrates with popular CRM systems and is available as a SaaS or on-premises solution.

ResponseCX is an AI tool designed for Shopify brands to build autonomous AI Agents for customer support. It enables fast-growing ecommerce organizations to deploy custom AI agents in record time, providing a dedicated AI engineer to assist in the process. ResponseCX allows brands to consolidate all platforms into one place to create customized, on-brand AI Agents capable of fully autonomous ticket resolution. The tool offers features such as fast learning, fast deployment, 100% uptime, and unlimited ticket volume, leading to significant cost reductions and improved customer satisfaction.

Eazy Response is an AI-powered feedback tool that helps businesses gather real user feedback quickly and efficiently. It allows users to engage with their audience using emojis, customize questions, run quizzes, and gain actionable insights through AI-driven data analysis. With easy integration and simple analytics, Eazy Response enables businesses to enhance user experience, make data-driven decisions, and improve their products based on real feedback.

Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.

TalkbackAi is a Chrome browser extension that automates customer feedback responses using artificial intelligence. It allows users to define their brand voice, generate unique replies tailored to their style, and customize responses before using them. The extension integrates with various systems, making it easy to respond to reviews from different platforms. TalkbackAi is designed to save time and improve the efficiency of customer support teams and businesses.

MailMaestro is an AI email assistant tool that helps users write better emails faster, manage their inbox efficiently, and improve communication. Acquired by Maestro Labs, MailMaestro offers enhanced AI email capabilities to users previously using Flowrite. The tool focuses on revolutionizing email management and productivity by providing advanced AI features for email writing, response, and management.

Sinopsis AI is an analytics tool designed for AI chatbots, offering detailed insights into user interactions to enhance response accuracy and user experience. It seamlessly integrates with existing systems, providing real-time data updates and customizable analytics reports. With a user-friendly platform and model-agnostic compatibility, Sinopsis AI empowers businesses to optimize their chatbot performance and improve customer engagement strategies.

ReplyMind is an AI-powered tool that helps businesses automate customer support and sales processes. It uses natural language processing and machine learning algorithms to analyze customer queries and provide accurate responses in real-time. The tool can handle a wide range of tasks, from answering frequently asked questions to processing orders and scheduling appointments. With ReplyMind, businesses can improve efficiency, save time, and enhance customer satisfaction.

MailMaestro is a magical AI email assistant that helps users write better emails, manage their inbox efficiently, and respond to emails quickly. It leverages advanced AI technology to summarize, organize, and respond to emails, making email communication more professional and less time-consuming. With features like AI email writer, email management, and personalized email drafting, MailMaestro aims to streamline email communication for professionals. The tool is designed to reduce email-related stress, improve productivity, and enhance the overall email writing experience.

SudoLang is a programming language designed for collaboration with AI language models like ChatGPT, Bing Chat, Anthropic Claude, Google Gemini, Meta's Llama models, etc. It emphasizes natural language constraint-based programming, interfaces, semantic pattern matching, referential omnipotence, function composition, and Mermaid diagrams. SudoLang is easier to learn than traditional programming languages, improves reasoning performance, and offers a declarative, constraint-based, interface-oriented approach. It provides structured pseudocode for complex prompts, reducing prompting costs and response times.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.

Züs is a high-performance cloud on a fast blockchain offering privacy and configurable uptime. It uses erasure code to distribute data between data and parity servers, allowing flexibility for IT managers to design for security and uptime. Users can easily share encrypted data with business partners through a proxy key sharing protocol. The ecosystem includes apps like Blimp for cloud migration, Vult for personal cloud storage, and Chalk for NFT artists. Other apps include Bolt for secure wallet and staking, Atlus for blockchain explorer, and Chimney for network participation. The QoS protocol challenges providers based on response time, while the privacy protocol enables secure data sharing. Züs supports hybrid and multi-cloud architectures, allowing users to improve regulatory compliance and security requirements.

AmbuFlow is a mobile application developed using HTML, CSS, JavaScript, and Google API to notify patients of nearby hospitals and provide estimated ambulance arrival times. It offers critical details like patient's location and enhances GPS route management with real-time traffic data for efficient navigation. The app helps users find nearby hospitals, track ambulances in real-time, and manage ambulance routes based on traffic and distance. It ensures quick emergency response, real-time tracking, enhanced communication, resource management, and a user-friendly interface for seamless navigation in high-stress situations.

RSS Can is a tool designed to simplify and improve RSS feed management. It supports various systems and architectures, including Linux and macOS. Users can download the binary from the GitHub release page or use the Docker image for easy deployment. The tool provides CLI parameters and environment variables for customization. It offers features such as memory and Redis cache services, web service configuration, and rule directory settings. The project aims to support RSS pipeline flow, NLP tasks, integration with open-source software rules, and tools like a quick RSS rules generator.

Monacopilot is a powerful and customizable AI auto-completion plugin for the Monaco Editor. It supports multiple AI providers such as Anthropic, OpenAI, Groq, and Google, providing real-time code completions with an efficient caching system. The plugin offers context-aware suggestions, customizable completion behavior, and framework agnostic features. Users can also customize the model support and trigger completions manually. Monacopilot is designed to enhance coding productivity by providing accurate and contextually appropriate completions in daily spoken language.

OllamaSharp is a .NET binding for the Ollama API, providing an intuitive API client to interact with Ollama. It offers support for all Ollama API endpoints, real-time streaming, progress reporting, and an API console for remote management. Users can easily set up the client, list models, pull models with progress feedback, stream completions, and build interactive chats. The project includes a demo console for exploring and managing the Ollama host.

Latitude is an open-source prompt engineering platform that helps developers and product teams build AI features with confidence. It simplifies prompt management, aids in testing AI responses, and provides detailed analytics on request performance. Latitude offers collaborative prompt management, support for advanced features, version control, API and SDKs for integration, observability, evaluations in batch or real-time, and is community-driven. It can be deployed on Latitude Cloud for a managed solution or self-hosted for control and customization.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project facilitates sharing and exchanging technologies related to large model semantic cache through open-source collaboration.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

The discourse-chatbot is an original AI chatbot for Discourse forums that allows users to converse with the bot in posts or chat channels. Users can customize the character of the bot, enable RAG mode for expert answers, search Wikipedia, news, and Google, provide market data, perform accurate math calculations, and experiment with vision support. The bot uses cutting-edge Open AI API and supports Azure and proxy server connections. It includes a quota system for access management and can be used in RAG mode or basic bot mode. The setup involves creating embeddings to make the bot aware of forum content and setting up bot access permissions based on trust levels. Users must obtain an API token from Open AI and configure group quotas to interact with the bot. The plugin is extensible to support other cloud bots and content search beyond the provided set.

Swark is a VS Code extension that automatically generates architecture diagrams from code using large language models (LLMs). It is directly integrated with GitHub Copilot, requires no authentication or API key, and supports all languages. Swark helps users learn new codebases, review AI-generated code, improve documentation, understand legacy code, spot design flaws, and gain test coverage insights. It saves output in a 'swark-output' folder with diagram and log files. Source code is only shared with GitHub Copilot for privacy. The extension settings allow customization for file reading, file extensions, exclusion patterns, and language model selection. Swark is open source under the GNU Affero General Public License v3.0.

LMCache is a serving engine extension designed to reduce time to first token (TTFT) and increase throughput, particularly in long-context scenarios. It stores key-value caches of reusable texts across different locations like GPU, CPU DRAM, and Local Disk, allowing the reuse of any text in any serving engine instance. By combining LMCache with vLLM, significant delay savings and GPU cycle reduction are achieved in various large language model (LLM) use cases, such as multi-round question answering and retrieval-augmented generation (RAG). LMCache provides integration with the latest vLLM version, offering both online serving and offline inference capabilities. It supports sharing key-value caches across multiple vLLM instances and aims to provide stable support for non-prefix key-value caches along with user and developer documentation.

WilmerAI is a middleware system designed to process prompts before sending them to Large Language Models (LLMs). It categorizes prompts, routes them to appropriate workflows, and generates manageable prompts for local models. It acts as an intermediary between the user interface and LLM APIs, supporting multiple backend LLMs simultaneously. WilmerAI provides API endpoints compatible with OpenAI API, supports prompt templates, and offers flexible connections to various LLM APIs. The project is under heavy development and may contain bugs or incomplete code.

This repository contains the code and instructions needed to build a sophisticated answer engine that leverages the capabilities of Groq, Mistral AI's Mixtral, Langchain.JS, Brave Search, Serper API, and OpenAI. Designed to efficiently return sources, answers, images, videos, and follow-up questions based on user queries, this project is an ideal starting point for developers interested in natural language processing and search technologies.

The AI Enablement Stack is a curated collection of venture-backed companies, tools, and technologies that enable developers to build, deploy, and manage AI applications. It provides a structured view of the AI development ecosystem across five key layers: Agent Consumer Layer, Observability and Governance Layer, Engineering Layer, Intelligence Layer, and Infrastructure Layer. Each layer focuses on specific aspects of AI development, from end-user interaction to model training and deployment. The stack aims to help developers find the right tools for building AI applications faster and more efficiently, assist engineering leaders in making informed decisions about AI infrastructure and tooling, and help organizations understand the AI development landscape to plan technology adoption.

Azure OpenAI Service is a central capability with Azure API Management, providing guidance and tools for organizations to implement Azure OpenAI in a production environment with an emphasis on cost control, secure access, and usage monitoring. It includes infrastructure-as-code templates, CI/CD pipelines, secure access management, usage monitoring, load balancing, streaming requests, and end-to-end samples like ChatApp and Azure Dashboards.

This repo collects AI-related utilities. ## All Categories * All Categories * ChatGPT and other closed-source LLMs * AI Search engine * Open Source LLMs * GPT/LLMs Applications * LLM training platform * Applications that integrate multiple LLMs * AI Agent * Writing * Programming Development * Translation * AI Conversation or AI Voice Conversation * Image Creation * Speech Recognition * Text To Speech * Voice Processing * AI generated music or sound effects * Speech translation * Video Creation * Video Content Summary * OCR(Optical Character Recognition)

Cyber incident response assistant for triage and guided support.

I will help you craft effective prompt that gets you the best quality response from ChatGPT for any of your task.

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Balances professional and approachable responses, adhering to conventional standards.

Prompt Engineer automatically enhances the prompt, autonomously reasons based on that prompt, and generates exceptional responses.

RISEN Prompt Engineer GPT streamlines AI interactions by applying the RISEN framework, focusing on specific, structured prompts for targeted, creative responses. This method improves the precision of AI-generated answers, ensuring they meet user expectations effectively.

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Guides strong, empathetic responses for complex interpersonal challenges.

Refines GPT prompts for optimal results, focusing on user's specific needs.

This GPT generates the best possible LLM-agents for your system prompts. You can also specify the model size, like 3B, 33B, 70B, etc.

How to be a master of surprise plays and unconventional strategies in the bot lane as a support role.

Expert in Nissan 370Z & 350Z modifications, offering tailored vehicle upgrade advice.

Tech expert helping improve your internet speed

A helpful guide for WordPress users, offering tips and troubleshooting advice.

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Hamster Kombat Assistant is a knowledgeable and resourceful guide designed to assist users in navigating the Hamster Kombat ecosystem. This includes gathering and summarizing information, providing technical support, and offering insights into the game's blockchain integration and crypto aspects.

I provide a structured way of using AI to support teaching and learning. I use the the CHOICE method (i.e., Clarify, Harness, Originate, Iterate, Communicate, Evaluate) to ensure that your use of AI can help you meet your educational goals.

Dynamic English tutor with literary insights, creative writing support, and communication coaching.

Comprehensive essay support with documentary analysis