Typewise
Communicate faster & more effectively
Typewise is an AI-powered communication assistant that helps customer service and sales teams save time, improve response and resolution times, and increase customer satisfaction. It offers features such as text prediction, auto-completion, auto-generated email and chat responses, autocorrect and grammar check, real-time translation, and a custom AI language model. Typewise integrates with popular CRM systems and is available as a SaaS or on-premises solution.
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Features
- Text prediction
- Auto-completion of entire sentences and paragraphs in real-time
- Magic reply: Auto-generated email and chat responses based on context
- Autocorrect & grammar check: Instant correction of typos and grammatical mistakes
- Real-time translation: Communicate in 26+ languages in real-time without native speakers
- Custom AI language model: Adapted to your vocabulary, tone of voice, etc.
- Quality control & analytics: Dashboard with quality and performance metrics
- Multi-language: Support for 40+ languages
- Instant setup: Our browser-based plugin integrates with your CRM system with zero development effort, compatible with Salesforce, ServiceNow, MS Dynamics, etc.
- GDPR Compliant: Saas or on Premises Swiss made 100% data privacy & security GDPR compliant, Swiss made, SaaS and On premises available
Advantages
- Increased efficiency: 20-35% efficiency gains
- Time savings: 10-20 hours saved per employee per month
- Cost savings: €5,000 saved per employee per year
- Improved customer satisfaction: 3-4X ROI
- Reduced response and resolution times
- Improved quality standards
- Personalized customer service
- Reduced administrative efforts
- Zero-risk pilot: No IT integration required / very short setup time
- Full data privacy & security
Disadvantages
- May require some training to use effectively
- May not be suitable for all types of communication
- May not be able to handle complex or nuanced communication
Frequently Asked Questions
-
Q:What is Typewise?
A:Typewise is an AI-powered communication assistant that helps customer service and sales teams save time, improve response and resolution times, and increase customer satisfaction. -
Q:How does Typewise work?
A:Typewise uses AI to predict text, auto-complete sentences and paragraphs, generate auto-generated email and chat responses, and correct typos and grammatical mistakes. -
Q:What are the benefits of using Typewise?
A:Typewise can help you save time, improve response and resolution times, increase customer satisfaction, and reduce costs. -
Q:How much does Typewise cost?
A:Typewise offers a variety of pricing plans to fit your needs. -
Q:How do I get started with Typewise?
A:You can sign up for a free trial of Typewise at typewise.ai.
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